HP ThinPro 5.0 - Administrator Guide

Loading a client profile ....................................................................................................................... 57
Modifying a client profile ..................................................................................................................... 57
Selecting the platform of a client profile ............................................................................. 57
Selecting the connection type of a client profile ................................................................. 58
Modifying the registry settings of a client profile ................................................................ 58
Enabling or disabling menu items on clients ..................................................... 58
Enabling or disabling user configurations on clients ......................................... 58
Adding files to a client profile ............................................................................................. 59
Adding a configuration file to a client profile ...................................................... 59
Adding certificates to a client profile ................................................. 59
Adding a symbolic link to a client profile ........................................................... 60
Saving the client profile ...................................................................................................... 60
Configuring a serial or parallel printer ................................................................................................ 60
Obtaining the printer settings ............................................................................................. 60
Setting up printer ports ...................................................................................................... 61
Installing printers on the server .......................................................................................... 61
13 Troubleshooting ............................................................................................................................................ 62
Troubleshooting network connectivity ................................................................................................ 62
Troubleshooting firmware corruption .................................................................................................. 62
Reimaging client device firmware ...................................................................................... 63
Troubleshooting Citrix password expiration ....................................................................................... 63
Using system diagnostics to troubleshoot .......................................................................................... 63
Saving system diagnostic data .......................................................................................... 63
Uncompressing the system diagnostic files ....................................................................... 63
Uncompressing the system diagnostic files on Windows-based systems ........ 64
Uncompressing the system diagnostic files in Linux- or Unix-based systems . . 64
Viewing the system diagnostic files ................................................................................... 64
Viewing files in the Commands folder ............................................................... 64
Viewing files in the /var/log folder ...................................................................... 64
Viewing files in the /etc folder ............................................................................ 64
Appendix A USB updates .................................................................................................................................. 65
Appendix B BIOS tools ...................................................................................................................................... 66
BIOS settings tool ............................................................................................................................... 66
BIOS flashing tool ............................................................................................................................... 66
Appendix C Resizing the flash drive partition .................................................................................................... 67
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