HP ThinPro 5.1 - Administrator Guide

12 Using the Profile Editor ................................................................................................................................. 60
Accessing the Profile Editor ............................................................................................................... 60
Loading a client profile ....................................................................................................................... 60
Modifying a client profile ..................................................................................................................... 60
Selecting the platform of a client profile ............................................................................. 61
Selecting the connection type of a client profile ................................................................. 61
Modifying the registry settings of a client profile ................................................................ 61
Enabling or disabling menu items on clients ..................................................... 61
Enabling or disabling user configurations on clients ......................................... 62
Adding files to a client profile ............................................................................................. 62
Adding a configuration file to a client profile ...................................................... 62
Adding certificates to a client profile ................................................. 62
Adding a symbolic link to a client profile ........................................................... 63
Saving the client profile ...................................................................................................... 63
Configuring a serial or parallel printer ................................................................................................ 63
Obtaining the printer settings ............................................................................................. 64
Setting up printer ports ...................................................................................................... 64
Installing printers on the server .......................................................................................... 64
13 Troubleshooting ............................................................................................................................................ 66
Troubleshooting network connectivity ................................................................................................ 66
Troubleshooting firmware corruption .................................................................................................. 66
Reimaging client device firmware ...................................................................................... 67
Troubleshooting Citrix password expiration ....................................................................................... 67
Using system diagnostics to troubleshoot .......................................................................................... 67
Saving system diagnostic data .......................................................................................... 67
Uncompressing the system diagnostic files ....................................................................... 67
Uncompressing the system diagnostic files on Windows-based systems ........ 67
Uncompressing the system diagnostic files in Linux- or Unix-based systems . . 68
Viewing the system diagnostic files ................................................................................... 68
Viewing files in the Commands folder ............................................................... 68
Viewing files in the /var/log folder ...................................................................... 68
Viewing files in the /etc folder ............................................................................ 68
Appendix A USB updates .................................................................................................................................. 69
Appendix B BIOS tools ...................................................................................................................................... 70
BIOS settings tool ............................................................................................................................... 70
BIOS flashing tool ............................................................................................................................... 70
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