HP ThinPro 5.
© Copyright 2015 Hewlett-Packard Development Company, L.P. Citrix and XenDesktop are trademarks of Citrix Systems, Inc. and/or one more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Windows, Windows Vista, and Windows Server are trademarks of the Microsoft group of companies. UNIX is a registered trademark of The Open Group.
Open source software This product includes software licensed under an open source software license, such as the GNU General Public License and the GNU Lesser General Public License or other open source license. To the extent HP has an obligation or, in its sole discretion, chooses to make the source code for such software available under the applicable open source software license, source code for the software may be obtained from the ftp: ftp://ftp.hp.com/pub/tcdebian/pool/thinpro52/source/.
iv Open source software
About this guide This guide uses the following styles to distinguish elements of text: Style Definition Variables or placeholders are enclosed in angle brackets. For example, replace with the appropriate path, such as C:\Windows\System. When typing the actual value for the variable, omit the brackets. [optional parameters] Optional parameters are enclosed in square brackets. When specifying the parameters, omit the brackets.
vi About this guide
Table of contents 1 Welcome ....................................................................................................................................................... 1 Finding more resources ......................................................................................................................................... 1 Comparison of ThinPro and Smart Zero ................................................................................................................
HP ThinState ........................................................................................................................................................ 20 Managing an HP ThinPro image ........................................................................................................ 20 Capturing an HP ThinPro image to an FTP server .......................................................... 20 Deploying an HP ThinPro image using FTP or HTTP .................................................
RDP connection-specific settings ........................................................................................................................ 36 Using RemoteFX with RDP ................................................................................................................................... 40 Using multi-monitor sessions with RDP .............................................................................................................. 41 Using multimedia redirection with RDP ......
Obtaining HP Smart Client Services .................................................................................................................... 58 Viewing the Automatic Update website .............................................................................................................. 59 Creating an Automatic Update profile ................................................................................................................. 59 Updating thin clients ..............................
Viewing files in the /etc folder ........................................................................................ 69 Appendix A USB updates ................................................................................................................................. 70 Appendix B BIOS tools ..................................................................................................................................... 71 BIOS settings tool .....................................................
root > Serial ....................................................................................................................................................... 141 root > SystemInfo .............................................................................................................................................. 141 root > TaskMgr ...................................................................................................................................................
1 Welcome This guide is intended for administrators of HP thin client models that are based on the HP ThinPro operating system. It is assumed that you are using the latest image provided by HP and that you log on as an administrator when making configurations or accessing administration utilities. Finding more resources Resource Contents HP support website Image updates and add-ons http://www.hp.
Document organization This guide is divided into the following chapters and appendixes: 2 ● Getting started on page 3—Describes the basic steps to deploy a thin client running HP ThinPro. ● Navigating the interface on page 5—Provides an overview of the different components of the interface. ● Control Panel configurations on page 8—Describes the connection-related settings and configurations in the Control Panel and details some of the more advanced configurations.
2 Getting started Choosing a management service Thin clients running HP ThinPro can be managed by either HP Smart Client Services or HP Device Manager (HPDM). You can use whichever management service is best for your deployment. HP Smart Client Services is optimized for use with Smart Zero. This option allows for zero management. HPDM is ideal for large environments that contain thin clients with a variety of different operating systems.
If you plan to configure a single thin client and then copy and deploy its configurations to other thin clients using HP ThinState (see HP ThinState on page 20), use the Control Panel to make all of the desired configurations first. See Navigating the interface on page 5 and Control Panel configurations on page 8 for more information.
3 Navigating the interface This chapter discusses the following topics: ● Using the taskbar ● Using the Connection Manager controls ● Viewing system information Using the taskbar Table 3-1 Taskbar components 1 Search—Lets you search for and run configured connections, connection managers, Control Panel utilities, and power functions. 2 Connection Manager—Lets you start, stop, add, edit, and delete connections. See Using the Connection Manager controls on page 6 for more information.
Using the Connection Manager controls 1 Start—Starts the selected connection. 2 Stop—Stops the selected connection. 3 Edit—Opens a Connection Manager specific to the selected connection type (such as the Citrix Connection Manager), allowing you to edit settings that are specific to the selected connection only. 4 Delete—Deletes the selected connection. 5 Add—Lets you add a new connection. NOTE: 6 See Comparison of ThinPro and Smart Zero on page 1 for a list of the available connection types.
Viewing system information Click the System Information button on the taskbar to view system, network, and software information about the thin client. The following table describes the information that is displayed on each tab. Table 3-2 System Information tabs Tab Description General Displays information about the BIOS, operating system, CPU, and memory. Network Displays information about the network interface, gateway, and DNS settings.
4 Control Panel configurations This chapter includes the topics as follows: 8 ● Control Panel overview ● Client aggregation ● Display preferences ● Configuring printers ● Redirecting USB devices ● Network settings ● Component Manager ● Customization Center ● HP ThinState ● VNC Shadowing ● Certificates ● DHCP options Chapter 4 Control Panel configurations
Control Panel overview The Control Panel provides access to utilities for configuring the thin client. All of the utilities are accessible in Administrator Mode. When in User Mode, only the utilities that are enabled by the administrator for use by users are accessible. To switch between Administrator Mode and User Mode: ▲ Select Administrator/User Mode Switch in the Control Panel. The first time you switch to Administrator Mode, you will be prompted to set up an administrator password.
Table 4-2 Control Panel > Setup Menu option Description Background Manager Lets you configure the background theme. Date and Time Lets you configure the time zone and the date and time options. Language Lets you display the HP ThinPro interface in a different language. Network Lets you configure network settings. For more information, see Network settings on page 15. Screensaver Lets you configure a screensaver.
Table 4-3 Control Panel > Management (continued) Menu option Description Snapshots Lets you restore the thin client to a previous state or to its default factory configuration. SSHD Manager Enables access through a secure shell. ThinState HP ThinState lets you make a copy of or restore the entire operating system image or just its configuration settings. For more information, see HP ThinState on page 20. VNC Shadow Lets you configure VNC Shadowing options.
Client aggregation Thin clients running HP ThinPro support up to four monitors, depending on the hardware model. If you need additional screen real estate, client aggregation allows up to four thin clients to be combined together making it possible to have a total of 16 monitors controlled by a single keyboard and mouse, without the need for additional hardware or software. Assume that you have four thin clients, each with four monitors configured as a 2x2 array as shown below.
In this configuration, moving the mouse pointer off the right side of the thin client A monitors will cause it to appear on the upper 1/3 of the left side of the thin client D monitors. Similarly, moving the mouse pointer off the right side of the thin client B monitors will cause it to appear in the middle 1/3 of the left side of the thin client D monitors.
Configuring the aggregation server To configure the aggregation server: 1. Select Peripherals > Client Aggregation in the Control Panel. 2. Click Server. 3. The aggregation server is displayed in a blue box that contains its hostname. Click and drag the aggregation server to the desired location in the 4x4 grid. 4. Click the location in the 4x4 grid where you want to place the first aggregation client, type its hostname or IP address, and then press Enter.
NOTE: If you select a serial printer, be sure to input the correct settings on the right side of the dialog, or the printer might not function correctly. 4. Select the make of the printer. If you are unsure, select the Generic (recommended) option, and then click Forward. 5. Select the model of and driver for the printer, and then click Forward.
● Configuring VPN settings ● Configuring HP Velocity Wired network settings The following table describes the options available in the Wired tab of the Network Manager. Option Description Enable IPv6 Enables IPv6. IPv4 is used by default, and they cannot be used at the same time. Ethernet Speed Lets you set the Ethernet Speed. If your switch or hub does not have a special requirement, leave this at the default setting of Automatic. Connection Method Lets you choose between Automatic and Static.
Option Description Enable Power Management Enables the power management feature for the wireless adapter. Connection Method Lets you select between Automatic and Static. If your network environment is using DHCP, then the Automatic option should work without any further configurations. If Static is selected, the Static Address Configuration settings will become available. Be sure to input these values according to whether you are using IPv4 or IPv6.
NOTE: Only the PSK and Certificate authentication types are supported. Kerberos authentication is not supported. Use the Tunnel tab to configure settings for tunnel mode. Use the Phase I and Phase II tabs to configure advanced security settings. The settings should be the same for all peer systems that communicate with each other. NOTE: An IPSec rule can also be used to communicate with a computer running Windows.
Removing components To remove components: 1. In the Component Manager, select the desired components. TIP: To select multiple components, use Ctrl or Shift. 2. Select Remove Component(s). 3. If the confirmation dialog appears, select OK. 4. After the components are removed, test the new configuration. Undoing a change You can undo each change, one at a time, if the changes have not yet been applied permanently. A restart of the thin client is required after each undo.
The following table describes the rest of the options available on the Desktop page. Option Description Launch the Connection Manager at start up When enabled, the Connection Manager launches automatically at system startup. Enable right-click menu Disable this option to disable the context menu that appears when you right-click the desktop Allow user to switch to admin mode Disable this option to remove the Administrator/User Mode Switch option from the Control Panel in User Mode.
Deploying an HP ThinPro image using FTP or HTTP IMPORTANT: If you abort a deployment, the previous image will not be restored and the contents of the thin client's flash drive will be corrupted. To deploy an HP ThinPro image using FTP or HTTP: 1. Select Management > ThinState in the Control Panel. 2. Select the HP ThinPro image, and then click Next. 3. Select restore an HP ThinPro image, and then click Next. 4.
1. Turn off the target thin client. 2. Insert the USB flash drive. 3. Turn on the thin client. NOTE: The screen remains black for 10-15 seconds while the thin client detects and boots from the USB flash drive. If the thin client fails to boot from the USB flash drive, try unplugging all other USB devices and repeat the procedure.
Saving a ThinPro profile to a USB flash drive To save a ThinPro profile to a USB flash drive: 1. Insert a USB flash drive into a USB port on the thin client. 2. Select Management > ThinState in the Control Panel. 3. Select the HP ThinPro configuration, and then click Next. 4. Select save the configuration, and then click Next. 5. Select on a USB key, and then click Next. 6. Select the USB flash drive. 7. Click Browse. 8.
Option Description VNC Use Password Makes a password required when accessing the thin client using VNC. Click Set Password to set the password. VNC Notify User to Allow Refuse Enables a notification dialog on the remote system that informs the remote user when someone is attempting to connect using VNC. The user can refuse either allow or refuse access. VNC Show Timeout for Notification Sets the length of time in seconds that the remote notification dialog is displayed.
NOTE: The Common Name is required and is the thin client’s Fully Qualified Domain Name (FQDN) by default. The other information is all optional. The Country or Region is entered as two letters, such as US for the United States and CN for China. Use the Servers tab of the SCEP Manager to add SCEP servers and enroll or renew certificates. TIP: When entering a new SCEP server, save the server information first, and then use the Settings button to go back and do an enrollment.
5 Common connection configurations This chapter discusses configurations that are common to all connection types. ● Common connection settings ● Kiosk mode Common connection settings The following table describes the settings that are available on the final page of the Connection Manager wizard for each connection type. These settings are connection-specific and apply to only the connection you are currently configuring.
Table 5-1 Common connection settings (continued) Option Description ● Show smartcard checkbox ● Show ‘remember me’ checkbox NOTE: This option saves the user name and domain, but the password still needs to be entered each time. ● Show ‘show password’ button Kiosk mode When a thin client is configured for kiosk mode, it performs an automatic login to the default connection on startup using predefined user credentials.
6 Citrix connections ● Citrix Receiver features ● Citrix connection support matrix ● Citrix general settings ● Citrix connection-specific settings Citrix Receiver features Citrix Receiver features include the following: ● Window size and depth settings ● Seamless window support ● Sound quality settings ● Static drive mapping ● Dynamic drive mapping ● USB redirection for XenDesktop and VDI-in-a-Box NOTE: Based on internal testing and validation, HP has found that a webcam connected throug
● Authentication to Citrix Access Gateway 5.0 and NetScaler Gateway 9.x/10.x using ICA Proxy mode NOTE: Only CA-issued SHA-1 based certificates are supported. Self-signed and SHA-2 based certificates are not supported. ● HP True Graphics (see HP True Graphics on page 30) HDX MediaStream Whenever possible, HDX MediaStream leverages the processing power of the thin client to render the multimedia content.
HP True Graphics HP True Graphics offloads rich multimedia content to the GPU, delivering high-frame-rate images and boosting efficiency. HP True Graphics requires one of the following Citrix environments: ● Citrix XenApp/XenDesktop 7 or newer ● Citrix HDX 3D Pro (not running in Always Lossless mode) HP True Graphics server-side requirements XenApp/XenDesktop The Citrix server must support sending session data in H.264 format. H.
Window settings Remote applications in seamless mode do not benefit from HP True Graphics. To force remote applications to be in windowed mode, set the TWI Mode option in the Xen Connection General Settings Manager to Force Seamless Off. Monitor layout and hardware limitations Note the following limitations on monitor layout: ● Currently, HP True Graphics is supported only for configurations using a maximum of two monitors at a 1920 x 1200 resolution each. ● Rotated monitors might not display correctly.
NOTE: For information about how to locate these settings, see Using the Connection Manager controls on page 6. Table 6-3 Xen Connection General Settings Manager > Options Option Description Enable HDX MediaStream Enables HDX MediaStream. IMPORTANT: For HDX MediaStream to be enabled, both this setting and the Enable MultiMedia setting must be enabled. Both settings can be found on the same page in the Xen Connection General Settings Manager. Enable Windows Alert Sound Enable the Windows alert sound.
Table 6-4 Xen Connection General Settings Manager > Local Resources Option Description Printers Controls how local printer redirection is handled. Webcam/Audio-Input Controls how local webcam and audio input redirection is handled. USB Drive Mapping and Redirection Controls whether or not the following options are enabled: NOTE: The options below can be enabled and disabled individually when USB Drive Mapping and Redirection is enabled. ● USB Redirection—Enables USB redirection.
Table 6-7 Xen Connection General Settings Manager > Keyboard Shortcuts Option Description Enable UseLocalIM Uses the local input method to interpret keyboard input. This is supported only for European languages. Use EUKS Number Controls the usage of Extended Unicode Keyboard Support (EUKS) on Windows servers. Valid options are described below: Handling of keyboard shortcuts ● 0—EUKS is not used. ● 1—EUKS is used as a fallback. ● 2—EUKS is used whenever possible.
Table 6-9 Citrix Connection Manager > Configuration Option Description Name The connection name. Service URL The Citrix server hostname or IP address. If you are configuring a connection to a server on an HTTPS site, enter the FQDN for the site and the local root certificate in the Citrix certificate store.
7 RDP connections ● RDP features ● RDP general settings ● RDP connection-specific settings ● Using RemoteFX with RDP ● Using multi-monitor sessions with RDP ● Using multimedia redirection with RDP ● Using device redirection with RDP RDP features The RDP client is based on FreeRDP 1.1 and meets the following requirements for RDP 7.
NOTE: For information about how to locate these settings, see Using the Connection Manager controls on page 6. Table 7-2 RDP Connection Manager > Network Option Description Name A custom name for this connection. Address The IP address or server name for this connection, or the RD Web Access feed URL. If required, the port can be appended to the server after a colon (by default, the port is 3389 for a direct RDP connection). NOTE: The RD Web Access feed URL must begin with https://.
Table 7-3 RDP Connection Manager > Service Option Description ◦ Keep resource selection window open—With this option selected, users can open multiple resources simultaneously from the resource selection window. ◦ Auto-start single resource—With this option selected, and if there is a single published resource, that resource will start automatically upon connection.
Table 7-5 RDP Connection Manager > Options (continued) Option Description Hostname to send Normally, the thin client's hostname is used for Client Access Licenses. This field allows a different value to be sent. TIP: Load Balance Info Click the ? icon next to this option for more information. Use this option with a brokered RDP connection. TIP: Click the ? icon next to this option for more information.
Table 7-7 RDP Connection Manager > Experience (continued) Option Description Warning Timeout Specifies the amount of time in seconds after receiving the last network traffic from the server before the user is warned of a lost connection. This function can be disabled by clearing the option or setting the time to zero. With the Show Warning Dialog option selected, a warning dialog will be displayed when this timeout is reached. Otherwise, the warning is written to the connection log only.
NOTE: Some Windows RDP servers will not send RemoteFX content to thin clients enabled for RDP 7.1 without a change to Group Policy.
Using device redirection with RDP Device redirection makes sure that when a user plugs a device into the thin client, the device is automatically detected and accessible in the remote session. RDP supports redirection of many different types of devices. Using USB redirection with RDP USB redirection works by transmitting low-level USB protocol calls over the network to the remote host.
Table 7-9 Disabling USB redirection Registry entry Value to set Description root/USB/root/holdProtocolStatic 1 Makes sure that the USBR type will not be automatically changed when a connection is set or unset root/USB/root/protocol local Makes sure that the RDP connection does not attempt to redirect any devices to the remote session To completely disable local mounting of USB mass storage devices or to disable the redirection of USB mass storage devices but still allow other devices to redirect, i
Using smart card redirection with RDP By default, smart cards will be redirected using high-level redirection, allowing them to be used to log in to the session and other remote applications. To enable smart card login for an RDP connection: ▲ Select Allow Smartcard Login in the RDP Connection Manager. This will allow the user to connect without first specifying credentials. The RDP client will start the RDP session, and the user will be prompted to authenticate by smart card.
8 VMware Horizon View connections ● VMware Horizon View settings ● Using multi-monitor sessions with VMware Horizon View ● Using keyboard shortcuts with VMware Horizon View ● Using Multimedia Redirection with VMware Horizon View ● Using device redirection with VMware Horizon View ● Changing the VMware Horizon View protocol type ● VMware Horizon View HTTPS and certificate management requirements VMware Horizon View settings The following tables describe the settings available in the VMware Hor
Table 8-2 VMware Horizon View Connection Manager > General (continued) Option Description Desktop Size Sets the desktop window size. You can select All Monitors, Full Screen, Large Window, or Small Window. Command Line Arguments Enter any desired command line arguments to be used for the connection. For more help on using advanced command line arguments, do one of the following: ● On the command line, enter vmware-view--help.
Table 8-4 VMware Horizon View Connection Manager > RDP Options (continued) Option Description Hostname to send ● Use remembered hosts; warn if unknown or invalid certificate ● Skip remembered hosts; warn if unknown or invalid certificate ● Connect only to pre-approved RDP servers Normally, the thin client's hostname is used for Client Access Licenses. This field allows a different value to be sent. TIP: Load Balance Info Click the ? icon next to this option for more information.
NOTE: See Common connection settings on page 26 for information about the settings available on the final page of the VMware Horizon View Connection Manager. Using multi-monitor sessions with VMware Horizon View VMware Horizon View supports multi-monitor sessions. To enhance the virtualization experience, the default VMware Horizon View sessions use full-screen and span all monitors.
To perform drive redirection of a USB drive or internal SATA drive: ▲ Add - xfreerdpoptions=’/drive:$foldname,shared folder path, share device’ in the command-line arguments option. For example, –xfreerdpoptions=’/drive:myfolder,/home/user,/dev/sda2' shares the / home/user on the /dev/sda2 drive as myfolder in a VMware Horizon View connection. For more details, see Using mass storage redirection with RDP on page 42.
NOTE: After you supply the correct PIN, the user’s credentials will be used to log in to the VMware Horizon View Manager server. Please see the VMware Horizon View documentation for details on configuring the server to support smart card login. As long as the server is configured to allow smart card login, the user’s credentials will pass through and they will be logged in to the desktop without having to enter their PIN again.
Authority (CA) and the CA is untrusted, the connection will return an error and the user will not be allowed to connect. HP recommends that a signed certificate verified by a standard trusted root CA be used on the VMware Horizon View Manager server. This makes sure that users will be able to connect to the server without being prompted or required to do any configuration.
9 Web Browser connections ● Web Browser general settings ● Web Browser connection-specific settings Web Browser general settings The following table describes the settings available in the Web Browser Connection General Settings Manager. These settings are universal and apply to all Web Browser connections. NOTE: For information about how to locate these settings, see Using the Connection Manager controls on page 6.
10 Additional connection types (ThinPro configuration only) The connection types listed in this chapter are available only when the thin client is set to the ThinPro configuration. For more information, see Comparison of ThinPro and Smart Zero on page 1.
Table 10-2 TeemTalk Session Wizard > Page 1 (continued) Option Description Transport The network transport to use for the connection. Valid transports are: TCP/IP, Serial, SSH2, and SSL. Connection The connection method to be used. Advanced connection options can be configured via the button. Emulation Emulation types are: hp70092, IBM 3151, IBM3270 Display, IBM3270 Printer, IBM5250 Display, IBM5250 Printer, MD Prism, TA6530, VT Series, and Wyse.
Table 10-5 TeemTalk Session Wizard > Page 3 > Preferences (continued) Option Description Browser Command In the box, type the command that runs your web browser, such as: / display html links Firefox Command Line Start Up Options Use to specify an alternate location for the startup options. NOTE: For specific information on HP TeemTalk Command Line Startup Options, see the HP TeemTalk Terminal Emulator User Guide.
The following table describes the settings available in the Secure Shell Connection Manager. These settings are connection-specific and apply to only the SSH connection you are currently configuring. NOTE: For information about how to locate these settings, see Using the Connection Manager controls on page 6. Table 10-8 Secure Shell Connection Manager > Configuration Option Description Name The connection name. Address The IP address of the remote system.
Telnet connection settings Telnet is an older method of gaining remote command line access. It is not encrypted. The following table describes the settings available in the Telnet Connection Manager. These settings are connection-specific and apply to only the Telnet connection you are currently configuring. NOTE: For information about how to locate these settings, see Using the Connection Manager controls on page 6.
11 HP Smart Client Services HP Smart Client Services is a set of server-side tools that enable you to configure ThinPro profiles that can be distributed to large numbers of thin clients. This function is called Automatic Update. HP ThinPro detects an Automatic Update server upon startup and configures settings accordingly. This simplifies device installation and maintenance.
1. Go to http://www.hp.com/support. 2. Search for the thin client model. HP Smart Client Services can be found under the Software - System Management category of the Drivers, Software & Firmware page. Viewing the Automatic Update website 1. On the server desktop, select Start > Control Panel, and then click Administrative Tools. 2. Double-click Internet Information Services (IIS) Manager. 3.
Using the DHCP tag update method On the Windows Server 2003 and Windows Server 2008 systems, DHCP tagging enables a thin client to update. Use this method to update specific thin clients; however, if you have only one or two clients to update, consider using the manual update method instead. Otherwise, HP recommends the broadcast update method. Example of performing DHCP tagging The example in this section shows how to perform DHCP tagging on a Windows 2008 R2 Server.
NOTE: Be sure you specify the hostname of the manual server in the profile that you are updating to. Otherwise the settings reset to automatic when downloading the profile. Use the Profile Editor to modify these settings at root/auto-update. NOTE: If multiple thin clients require specific updates, use the DHCP tagging method. If no update segregation is required, use the broadcast update method. Performing a manual update 1. Select Management > Automatic Update in the Control Panel. 2.
12 Using the Profile Editor HP Smart Client Services contains the Profile Editor, which allows administrators to create ThinPro profiles and upload them to the Automatic Update server. TIP: In addition to creating a new ThinPro profile, you can edit an existing profile that was exported using HP ThinState. A ThinPro profile contains the connections, settings, and customizations that were configured using the Connection Manager and various Control Panel utilities.
Selecting the platform for a ThinPro profile Use the Platform screen in the Profile Editor to do the following: ● Select the desired HP ThinPro image version that is compatible with your hardware ● Choose between the ThinPro and Smart Zero configuration ● View installed client kits that provide additional registry settings NOTE: Client kits should be placed in the following directory: C:\Program Files (x86)\Hewlett-Packard\HP Smart Client Service\autoupdate\Packages To configure a ThinPro profile’s pl
You can also specify a symbolic link that points to a file already installed on the thin client. Use this when the file needs to be accessed from more than one directory. Adding a configuration file to a ThinPro profile 1. On the Files screen in the Profile Editor, select Add a file. 2. Select Import File, locate the file to be imported, and then select Open. NOTE: Files can also be exported using the Export File button, if further details about the file are required. 3.
3. In the Symbolic link details section, set the Link field to the path of the desired file already installed on the thin client. 4. Select Save to finish adding the symbolic link. Saving the ThinPro profile 1. In the Profile Editor, select Finish in the left-hand pane to access the Current profile screen. 2. Select Save Profile to save to the current ThinPro profile, or select Save Profile As to save as a new ThinPro profile.
3. Navigate to root > Serial. Right-click the Serial folder, select New UUID, and then click OK. 4. Under the new directory, set the baud, dataBits, flow, and parity values to the ones obtained in Obtaining the printer settings on page 65. Set the device value to the port the printer will be plugged into. For example, the first serial port would be /dev/ttyS0, the second serial port would be /dev/ttyS1, and so on.
13 Troubleshooting This chapter discusses the following topics: ● Troubleshooting network connectivity ● Troubleshooting firmware corruption ● Troubleshooting Citrix password expiration ● Using system diagnostics to troubleshoot Troubleshooting network connectivity 1. Ping the desired server by doing the following: a. Click the System Information button on the taskbar, and then click on the Net Tools tab. b. Under Select Tool, select Ping. c.
Reimaging thin client firmware 1. Download the image from http://www.hp.com. 2. Unpack the image to the path C:\USBBoot. 3. Format a USB flash drive. 4. Copy all the files from C:\USBBoot to the root of the USB flash drive. 5. Shut down the thin client. 6. Insert the USB flash drive into the thin client. 7. Turn on the thin client, and it will boot to the USB flash drive. 8. Follow the on-screen instructions to reimage the thin client. 9.
NOTE: You may obtain a free copy of 7-Zip for Windows at http://www.7-zip.org/download.html. 2. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to the desktop. 3. Right-click Diagnostic.tgz and select 7-zip > Extract files. 4. Open the newly created folder named Diagnostic and repeat step 3 on Diagnostic.tar. Uncompressing the system diagnostic files in Linux- or Unix-based systems 1.
A USB updates When USB updates are enabled (see Customization Center on page 19), you can use a USB flash drive to simultaneously install multiple add-ons and certificates, as well as deploy a profile. To perform USB updates: 1. Place the desired files onto a USB flash drive. NOTE: The files can be placed in the root directory or in subfolders. 2. Connect the USB flash drive to the thin client.
B BIOS tools There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool—Used to retrieve or modify BIOS settings ● BIOS flashing tool—Used to update the BIOS BIOS settings tool The following table describes the syntax for the BIOS settings tool. Syntax Description hptc-bios-cfg –G [options] [filename] Retrieves the current BIOS settings and saves them to the specified file so they can be viewed or modified (CPQSETUP.TXT by default).
C Resizing the flash drive partition IMPORTANT: HP thin clients that ship from the factory with HP ThinPro 5.2 or newer use the entire flash drive. The image capture methods have been updated to capture the smallest possible image, allowing images from larger flash drives to be deployed onto smaller flash drives that have enough space for the captured image. Resizing the flash drive partition should no longer be necessary for HP thin clients that ship from the factory with HP ThinPro 5.2 or newer.
D Customizing the Smart Zero login screen Customizing the screen background This section describes the common attributes and elements used in customizing the Smart Zero login screen. There is one directory per connection type—plus a default style—that specifies the style elements of the connection’s background image and login window style. In a style directory, the file bgConfig.rtf specifies the elements in the desktop's background window. The syntax of the bgConfig.
Table D-2 Login Screen > Common Attributes > padding Type Description Parameter An absolute (pixel) or percentage value Example padding: 20; Default Use An object will be positioned on the screen as if the screen were smaller on all sides by the padding value. For example, if an element would normally be placed at 0,0 with a padding of 20, it would be placed at 20,20 instead.
Table D-6 Login Screen > Common Attributes > position Type Description Parameter XX,YY where XX and YY are positions in absolute pixels or in percentages of the screen width and height. Example position: 50%, 90%; Default 0,0 (the upper left) Use Specifies the position of the element. See the alignment table as well.
Table D-10 Login Screen > Elements > Custom > Gradient Type Description Use Specifies a full-screen gradient for use in the background. Common attributes recognized name, context Table D-11 Login Screen > Elements > Custom > Type Type Description Parameter Specifies a full-screen gradient for use in the background.
Table D-14 Login Screen > Elements > Custom > colors Type Description Parameter A space-separated list of [value,color] pairs, where the value is a 0.0–1.0 floating point fraction of the axis of measurement (for example, the width of the screen in a linear width-axis gradient) and the color is the color of the gradient at that point. The value runs top-to-bottom for vertical linear gradients; left-to-right for horizontal linear gradients; and center-to-edge for radial gradients.
Table D-17 Login screen > Custom Attributes > Source Type Description Parameter File path Example source: /writable/misc/Company_logo.png; Default Not applicable Use Specifies the absolute pathname to the image file. Many formats are supported; for example, png, jpg,and gif. The image may have transparent regions.
Table D-20 Login screen > Text > text-locale (continued) Type Description ● ja_JP (Japanese) ● zh_CN (Simplified Chinese) NOTE: The file encoding is UTF-8. Table D-21 Login screen > Text > text Type Description Parameter Default text text: Example This will be shown on the screen.; Default Not Applicable Use If no matching localized text is specified, this text string will be used instead. NOTE: The text rendering engine does not support HTML-style markup.
Table D-24 Login screen > Text > font-size Type Description Parameter Pixels (for example, 20) or percentage of the screen height (for example, 5%) or points (for example, 12pt) Example font-size: 12pt; Default Not applicable Use Specifies the default size of the font. The text may be further scaled if size, max-width, and/or max-height are specified.
E Registry keys The tables in this appendix describe the paths, functions, and options for the registry keys of HP ThinPro. The values of these registry keys can be modified in several different ways: ● Using a _File and Registry task in HPDM ● Using the Registry Editor component of the Profile Editor and then deploying the new profile ● Using the Registry Editor in the HP ThinPro user interface, which is available by typing regeditor in the X Terminal.
● root > logging ● root > mouse ● root > restore-points ● root > screensaver ● root > security ● root > sshd ● root > time ● root > touchscreen ● root > translation ● root > usb-update ● root > users ● root > vncserver root > Audio Table E-1 root > Audio Registry key Description root/Audio/AdjustSoundPath Sets the full path to the sound played when the playback volume is changed via the volume controls.
root > ComponentMgr Table E-2 root > ComponentMgr Registry key Description root/ComponentMgr/General/ NotShowDeleteSnapshotWarning If set to 1, warning information will not be shown while deleting a snapshot.
Table E-4 root > ConnectionType > custom (continued) 84 Registry key Description root/ConnectionType/custom/connections/ /autoReconnect If set to 1, the connection will be restarted when it is closed or disconnected. root/ConnectionType/custom/connections/ /autoReconnectDelay Sets the amount of time in seconds to wait before reconnecting the session. The default of 0 will cause the connection to reconnect immediately. This setting only takes effect when autoReconnect is set to 1.
Table E-4 root > ConnectionType > custom (continued) Registry key Description root/ConnectionType/custom/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified. root/ConnectionType/custom/coreSettings/ editor Sets the internal application name to use when the Connection Manager is launched for this connection type. This key should not need to be modified.
Table E-4 root > ConnectionType > custom (continued) Registry key Description root/ConnectionType/custom/gui/CustomManager/ widgets/autostart Controls the state of the Auto start priority widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Table E-5 root > ConnectionType > firefox (continued) Registry key Description root/ConnectionType/firefox/connections/ /authorizations/user/edit If set to 1, a standard user has permission to modify the connection settings for this connection. root/ConnectionType/firefox/connections/ /authorizations/user/execution If set to 1, a standard user has permission to execute this connection.
Table E-5 root > ConnectionType > firefox (continued) 88 Registry key Description root/ConnectionType/firefox/connections/ /kioskMode If set to 1, the web browser will launch in kiosk mode, meaning that the web browser will start in full screen (even if fullscreen is set to 0) and the browser UI is inaccessible. root/ConnectionType/firefox/connections/ /label Sets the connection name that is displayed in the UI.
Table E-5 root > ConnectionType > firefox (continued) Registry key Description will send a standard kill signal to the process. When set to kill, the process specified by appName will be forcefully killed. When set to custom, a custom execution script specified by wrapperScript will be executed with the argument stop to terminate the process gracefully. root/ConnectionType/firefox/coreSettings/ wrapperScript Sets the script or binary to execute when launching this connection type.
Table E-5 root > ConnectionType > firefox (continued) Registry key Description set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/firefox/gui/ FirefoxManager/widgets/label Controls the state of the Name widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description root/ConnectionType/freerdp/connections/ /authorizations/user/execution If set to 1, a standard user has permission to execute this connection. root/ConnectionType/freerdp/connections/ /autoReconnect If set to 1, the connection will be restarted when it is closed or disconnected.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description gatewayUsesSameCredentials is to 1, this value is disabled. 92 root/ConnectionType/freerdp/connections/ /gatewayEnabled If set to 1, RD Gateway is expected to be used. root/ConnectionType/freerdp/connections/ /gatewayPassword Sets the default password to supply to the RD Gateway during login. This value is usually encrypted.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description root/ConnectionType/freerdp/connections/ /loginfields/username If set to 1, the User Name field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden. root/ConnectionType/freerdp/connections/ /mouseMotionEvents If set to 0, mouse motion events are not sent to the server.
Table E-6 root > ConnectionType > freerdp (continued) 94 Registry key Description root/ConnectionType/freerdp/connections/ /rdWebFeed/autoStartSingleResource If set to 1, and if only a single published resource (RemoteApp program or virtual desktop) is returned by the server, that resource will be started automatically. root/ConnectionType/freerdp/connections/ /rdWebFeed/filter//alias Specifies the alias of a resource for the resource filter.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description remembered hosts are not checked and a warning dialog is shown if verification is not passed. If set to 3, all insecure connections are refused. root/ConnectionType/freerdp/connections/ /sendHostname Sets the thin client hostname that is sent to the remote host. If left blank, the system hostname is sent. The registry key root/ ConnectionType/freerdp/general/sendHostname must be set to hostname for this key to be used.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description root/ConnectionType/freerdp/connections/ /username Sets the default user name to supply to the remote host during login. Generally, this setting is used for kiosk-style applications where a generic user name is used for login. root/ConnectionType/freerdp/connections/ /waitForNetwork If set to 1, the connection will not be launched until networking is available.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description root/ConnectionType/freerdp/coreSettings/ icon48Path Sets the path to the 48x48 pixel icon for this application. root/ConnectionType/freerdp/coreSettings/ initialConnectionTimeout Sets the number of seconds to wait for an initial response from the RDP server before giving up. root/ConnectionType/freerdp/coreSettings/ label Sets the name to display for this connection type in the UI.
Table E-6 root > ConnectionType > freerdp (continued) Registry key Description root/ConnectionType/freerdp/general/ serialPortsDriver This setting ensures a better compatibility with the expected underlying Windows driver SerCx2.sys, SerCx.sys, or Serial.sys. root/ConnectionType/freerdp/general/ serialPortsPermissive If set to 1, errors for unsupported features will be ignored.
Table E-7 root > ConnectionType > ssh (continued) Registry key Description root/ConnectionType/ssh/connections// compression Enables compression for an SSH connection. root/ConnectionType/ssh/connections// connectionEndAction This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/ssh/connections// coord This registry key is either used internally or reserved for future use. The value should not be changed.
Table E-7 root > ConnectionType > ssh (continued) Registry key Description root/ConnectionType/ssh/coreSettings/appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/ssh/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified.
Table E-7 root > ConnectionType > ssh (continued) Registry key Description root/ConnectionType/ssh/gui/SshManager/ widgets/application Controls the state of the Run application widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Table E-7 root > ConnectionType > ssh (continued) Registry key Description root/ConnectionType/ssh/gui/SshManager/ widgets/isInMenu This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/ssh/gui/SshManager/ widgets/label Controls the state of the Name widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
Table E-8 root > ConnectionType > teemtalk (continued) Registry key Description root/ConnectionType/teemtalk/connections/ /authorizations/user/edit If set to 1, a standard user has permission to modify the connection settings for this connection. root/ConnectionType/teemtalk/connections/ /authorizations/user/execution If set to 1, a standard user has permission to execute this connection.
Table E-8 root > ConnectionType > teemtalk (continued) Registry key Description root/ConnectionType/teemtalk/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified. root/ConnectionType/teemtalk/coreSettings/ editor Sets the internal application name to use when the Connection Manager is launched for this connection type. This key should not need to be modified.
Table E-8 root > ConnectionType > teemtalk (continued) Registry key Description root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/autostart Controls the state of the Auto start priority widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Table E-9 root > ConnectionType > telnet (continued) Registry key Description root/ConnectionType/telnet/connections/ /autostart If set to a value of 1–5, the connection will be started automatically after the system boots, with the value of 1 having the highest priority. root/ConnectionType/telnet/connections/ /backgroundColor Sets the background color for the connection.
Table E-9 root > ConnectionType > telnet (continued) Registry key Description root/ConnectionType/telnet/coreSettings/ editor Sets the internal application name to use when the Connection Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/telnet/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified.
Table E-9 root > ConnectionType > telnet (continued) Registry key Description inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/telnet/gui/TelnetManager/ widgets/autostart Controls the state of the Auto start priority widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
root > ConnectionType > view Table E-10 root > ConnectionType > view Registry key Description root/ConnectionType/view/authorizations/ user/add If set to 1, a standard user has permission to add a new connection of this type using the Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/view/authorizations/user/ general If set to 1, a standard user has permission to modify the general settings for this connection type using the Connection Manager.
Table E-10 root > ConnectionType > view (continued) Registry key Description root/ConnectionType/view/connections// beforeStartingCommand Sets the command to execute before the connection starts. root/ConnectionType/view/connections// closeAfterDisconnect If set to 1, the connection is ended after the first desktop is closed. If set to 0, the VMware Horizon View client returns to the desktop selection screen.
Table E-10 root > ConnectionType > view (continued) Registry key Description root/ConnectionType/view/connections// loginfields/domain If set to 1, the Domain field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden. root/ConnectionType/view/connections// loginfields/password If set to 1, the Password field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled.
Table E-10 root > ConnectionType > view (continued) Registry key Description certificate will not be verified and connections to any server will be allowed. root/ConnectionType/view/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure.
Table E-10 root > ConnectionType > view (continued) Registry key Description connections. Generally, this only affects RemoteFX. If set to 2, the value is selected based on the thin client performance. root/ConnectionType/view/connections// xfreerdpOptions/perfFlagFontSmoothing If set to 1, font smoothing is allowed if supported by the server and enabled. Turning off font smoothing can improve performance on low-bandwidth connections.
Table E-10 root > ConnectionType > view (continued) Registry key Description root/ConnectionType/view/connections// xfreerdpOptions/remoteFx If set to 1, RemoteFX is used if available. root/ConnectionType/view/connections// xfreerdpOptions/securityLevel Sets the certificate security level. If set to 0, all connections are allowed. If set to 1, remembered hosts are checked and a warning dialog is shown if verification is not passed.
Table E-10 root > ConnectionType > view (continued) Registry key Description root/ConnectionType/view/coreSettings/ serverRequired Sets whether a server name or address is unused, optional, or required for this connection type. root/ConnectionType/view/coreSettings/ stopProcess Sets the behavior that should occur when connection-mgr stop is called on this connection. By default this is close, which will send a standard kill signal to the process.
root > ConnectionType > xdmcp Table E-11 root > ConnectionType > xdmcp Registry key Description root/ConnectionType/xdmcp/authorizations/ user/add If set to 1, a standard user has permission to add a new connection of this type using the Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/xdmcp/authorizations/ user/general If set to 1, a standard user has permission to modify the general settings for this connection type using the Connection Manager.
Table E-11 root > ConnectionType > xdmcp (continued) Registry key Description root/ConnectionType/xdmcp/connections// isInMenu This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/connections// label Sets the connection name that is displayed in the UI. On Smart Zero, this will typically be set to Default Connection and does not display in the UI.
Table E-11 root > ConnectionType > xdmcp (continued) Registry key Description root/ConnectionType/xdmcp/coreSettings/ priorityInConnectionLists Sets the priority of this connection type when it is displayed in the Connection Manager and the Configuration Wizard that displays during initial setup. A higher value will move the connection type towards the top of the list. If set to 0, the connection type is hidden from Configuration Wizard and is shown last in Connection Manager.
Table E-11 root > ConnectionType > xdmcp (continued) Registry key Description root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/hasDesktopIcon Controls the state of the Show icon on desktop widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/connections// afterStartedCommand Sets the command to execute after the connection has been started. root/ConnectionType/xen/connections// afterStoppedCommand Sets the command to execute after the connection has been stopped. root/ConnectionType/xen/connections// anonymousLogin If set to 1, anonymous login is allowed for PNAgent and direct connections.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/connections// connectionMode Sets the Citrix connection mode for the connection. root/ConnectionType/xen/connections// coord This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xen/connections// dependConnectionId This registry key is either used internally or reserved for future use.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/connections// loginfields/showpassword If set to 1, the Show password button is shown in the login dialog for the connection. If set to 2, the button is shown but disabled. If set to 0, the button is hidden. root/ConnectionType/xen/connections// loginfields/smartcard If set to 1, the Smart card login checkbox is shown in the login dialog for the connection.
Table E-12 root > ConnectionType > xen (continued) Registry key Description automatically and returned to the initial login screen. Citrix process delays might extend the auto-logout time. root/ConnectionType/xen/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified. root/ConnectionType/xen/coreSettings/editor Sets the internal application name to use when the Connection Manager is launched for this connection type.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/async If set to 1, asynchronous polling is enabled. This setting directly maps to the Citrix .ini file setting CommPollSize. root/ConnectionType/xen/general/autoReconnect If set to 1, automatic session reconnection is enabled. This is not the same as the connection-specific auto-reconnect. This occurs internally within the Citrix client without restarting the connection.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/ enableDynamicDriveMapping If set to 1, USB storage devices will be dynamically mapped on the Citrix server. If set to 0, dynamic mapping of USB storage devices is disabled. root/ConnectionType/xen/general/ enableForceDirectConnect If set to 1, the connection is forced to bypass the Citrix Web Interface and PNAgent services.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/ enableWindowsAlertSounds root/ConnectionType/xen/general/ encryptionLevel Sets the level of encryption. Encryption protocols for all levels are defined in the [EncryptionLevelSession] section of module.ini. This setting directly maps to the Citrix .ini file setting [EncryptionLevelSession]. root/ConnectionType/xen/general/ fontSmoothingType Sets the font smoothing type.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/proxyPassword Sets the proxy password to use if a manual proxy setting is selected via proxyType. This password will be encrypted using rc4 encryption. root/ConnectionType/xen/general/proxyPort Sets the proxy port to use if a manual proxy setting is selected via proxyType. root/ConnectionType/xen/general/proxyType Sets the type of proxy to use for XenDesktop connections.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/ twRedundantImageItems Controls the number of screen areas that will be tracked in ThinWire to prevent redundant drawing of bitmap images. An adequate value for 1024x768 sessions is 300. root/ConnectionType/xen/general/ useAlternateAddress If set to 1, an alternate address is used for firewall connections. This setting directly maps to the Citrix .ini file setting UseAlternateAddress.
Table E-12 root > ConnectionType > xen (continued) Registry key Description root/ConnectionType/xen/general/windowWidth Sets the width of the window in pixels if windowSize is set to Fixed Size. root/ConnectionType/xen/gui/XenDesktopPanel/ disabled If set to 1, the Xen Desktop panel and its taskbar are disabled. This is usually used when autoStartResource or autoStartDesktop is enabled. root/ConnectionType/xen/gui/XenManager/name This registry key is either used internally or reserved for future use.
Table E-12 root > ConnectionType > xen (continued) Registry key Description inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/xen/gui/XenManager/ widgets/fallBackConnection Controls the state of the Fallback Connection widget in the Connection Manager for this connection type. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
root > CpuMgr Table E-13 root > CpuMgr Registry key Description root/CpuMgr/General/CpuNumber Indicates the number of CPUs in the system. This value is readonly. root/CpuMgr/General/EnableCpuMgr If set to 1, the CPU Manager will control system performance. If set to 0, the system will run at its default performance level. root/CpuMgr/General/ScalingAvailableGovernors Indicates the available CPU scaling governors in the system. This value is read-only.
Table E-14 root > Dashboard (continued) Registry key Description root/Dashboard/General/EnterLeaveTimeout Sets the amount of time in milliseconds before the taskbar will hide or show when AutoHide is enabled. root/Dashboard/General/IconSize Sets the size of the icons on the taskbar. root/Dashboard/General/Length Sets the length of the taskbar.
Table E-15 root > Display (continued) Registry key Description root/Display/Configuration/ secondaryorientation This registry key is either used internally or reserved for future use. The value should not be changed. root/Display/Configuration/secondaryprofile Sets the profile to use for the secondary monitor via the profile name. root/Display/Configuration/swapstate Specifies which connector is connected to the primary monitor. This is hardware-dependent and is not supported on all models.
root > Network Table E-16 root > Network Registry key Description root/Network/ActiveDirectory/Domain This registry key is either used internally or reserved for future use. The value should not be changed. root/Network/ActiveDirectory/DynamicDNS This registry key is either used internally or reserved for future use. The value should not be changed. root/Network/ActiveDirectory/Enabled This registry key is either used internally or reserved for future use. The value should not be changed.
Table E-16 root > Network (continued) Registry key Description root/Network/IPSec/IPSecRules// MMAuthMethodPresharedKey If the authentication method is PSK, the pre-shared key value is saved in this registry key. root/Network/IPSec/IPSecRules// MMAuthMethodPrivateKey If the authentication method is Certificate, the private key file path that corresponds with the client certificate is saved in this registry key.
Table E-16 root > Network (continued) Registry key Description mydomain.com will allow the server definition myserver to resolve properly to myserver.mydomain.com, even if the DNS server does not have myserver in its name resolution tables. Up to five additional search domains can be specified. root/Network/VPN/AutoStart If set to 1, VPN starts automatically when the system starts up. root/Network/VPN/PPTP/Domain Sets the PPTP domain. root/Network/VPN/PPTP/Gateway Sets the PPTP gateway.
Table E-16 root > Network (continued) Registry key Description root/Network/Wired/Method If set to Automatic, the thin client will use DHCP to attempt to retrieve network settings. If set to Static, the values of the IPAddress, SubnetMask, and DefaultGateway registry keys are used. HP does not recommend using Static in a generic ThinPro profile because it will cause all thin clients to receive the same IP address. root/Network/Wired/Security/CACert Sets the path to CA certificate file.
Table E-16 root > Network (continued) Registry key Description be shown in the wireless access point scan results. Use a semicolon to separate the SSIDs. root/Network/Wireless/Security/CACert Sets the path to CA certificate file. root/Network/Wireless/Security/EAPFASTPAC Sets the path to the PAC file for EAP FAST authentication. root/Network/Wireless/Security/ EAPFASTProvision Sets the provisioning option for EAP FAST authentication.
root > SCIM Table E-17 root > SCIM Registry key Description root/SCIM/ScimEnabled If set to 1, SCIM is enabled for Chinese, Japanese, and Korean input. root > ScepMgr Table E-18 root > ScepMgr Registry key Description root/ScepMgr/General/AutoRenew/Enabled If set to 1, certificates will be renewed automatically before they expire.
root > Search Table E-19 root > Search Registry key Description root/Search/Category/Applications/ ConnectionManager/checked root/Search/Category/Applications/ ConnectionManager/enabled root/Search/Category/Applications/ Connections/checked root/Search/Category/Applications/ Connections/enabled root/Search/Category/Applications/ ControlPanel/checked root/Search/Category/Applications/ ControlPanel/enabled root/Search/Category/Applications/Desktop/ checked root/Search/Category/Applications/Desktop/ enabled
Table E-19 root > Search (continued) Registry key Description root/Search/Category/Regeditor/byWhole root/Search/GUI/showCategory root > Serial Table E-20 root > Serial Registry key Description root/Serial//baud Sets the speed of the serial device. root/Serial//dataBits Sets how many bits are in each character. root/Serial//device Specifies the serial device attached to the system.
root > TaskMgr Table E-22 root > TaskMgr Registry key Description root/TaskMgr/General/AlwaysOnTop If set to 1, the Task Manager window is always on top. root > USB Table E-23 root > USB Registry key Description root/USB/Classes//ClassID Sets the USB class ID number. root/USB/Classes//DisplayName Sets the USB class name. root/USB/Classes//State Sets whether the class is mapped to the remote host.
Table E-24 root > auto-update (continued) Registry key Description root/auto-update/ManualUpdate If set to 1, the DHCP tag, DNS alias, and broadcast update methods for Automatic Update are disabled. When performing a manual update, the password, path, protocol, user, and ServerURL registry keys must be set to ensure the update server is known. root/auto-update/ScheduledScan/Enabled If set to 1, the thin client performs periodic scans of the Automatic Update server to check for updates.
Table E-24 root > auto-update (continued) Registry key Description root/auto-update/gui/auto-update/protocol Controls the state of the Protocol widget in the Automatic Update utility. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state. root/auto-update/gui/auto-update/tag This registry key is either used internally or reserved for future use.
root > config-wizard Table E-26 root > config-wizard Registry key Description root/config-wizard/FirmwareUpdate/ firmwareUpdateTimeout Sets the timeout period in seconds for when checking for updates. If set to -1, there is no timeout. root/config-wizard/FirmwareUpdate/ firmwareUpdateURL Sets the FTP URL for image updates.
root > keyboard Table E-29 root > keyboard Registry key Description root/keyboard/DrawLocaleLetter If set to 1, the keyboard system tray icon will draw the language locale string instead of using static images. root/keyboard/SystrayMenu/keyboardLayout If set to 1, the right-click menu on the keyboard system tray icon offers an option to open the Keyboard Layout utility in the Control Panel.
root > logging Table E-30 root > logging Registry key Description root/logging/general/debug If set to 1, debugging is enabled for all debug-supported subsystems. This is usually used in conjunction with generateDiagnostic.sh or the System Information Diagnostic tool to generate a diagnostic bundle with system debug logs included. root/logging/general/debugLevel Sets the debug level. This value will be leveraged by other modules to generate the corresponding logs.
Table E-33 root > screensaver (continued) Registry key Description root/screensaver/SlideShowInterval Sets the interval in seconds for switching images in the screen saver slide show. root/screensaver/SlideShowPath Specifies the directory that contains the images for the screen saver slide show. root/screensaver/enableCustomLogo If set to 1, the custom image defined in logoPath is used for the screen saver. root/screensaver/enableDPMS If set to 0, monitor power management is disabled.
root > sshd Table E-35 root > sshd Registry key Description root/sshd/enabled If set to 1, the SSH daemon is enabled and the thin client can be accessed via SSH. root/sshd/userAccess If set to 1, standard users can connect to the thin client via SSH. root > time Table E-36 root > time Registry key Description root/time/NTPServers Specifies NTP servers to use via a comma-separated list. Private NTP servers or large virtual NTP clusters such as pool.ntp.
root > touchscreen Table E-37 root > touchscreen Registry key Description root/touchscreen/calibrated This registry key is either used internally or reserved for future use. The value should not be changed. root/touchscreen/enabled If set to 1, the touch screen input is enabled. root/touchscreen/maxx This registry key is either used internally or reserved for future use. The value should not be changed. root/touchscreen/maxy This registry key is either used internally or reserved for future use.
root > usb-update Table E-39 root > usb-update Registry key Description root/usb-update/authentication If set to 1, an administrator password is required to do USB updates. root/usb-update/enable If set to 1, USB update auto-detection is enabled. root/usb-update/height Sets the height of the USB Update window in pixels. root/usb-update/searchMaxDepth Sets the depth of subdirectories to be searched for updates.
Table E-40 root > users (continued) Registry key Description root/users/user/apps/hptc-date-mgr/authorized If set to 1, the Date and Time utility is accessible by standard users. root/users/user/apps/hptc-dhcp-mgr/authorized If set to 1, the DHCP Option Manager is accessible by standard users. root/users/user/apps/hptc-display-prefs/ authorized If set to 1, the Display Preferences utility is accessible by standard users.
Table E-40 root > users (continued) Registry key Description root/users/user/apps/scim-setup/authorized If set to 1, the SCIM Input Method Setup utility is accessible by standard users. root/users/user/hideDesktopPanel If set to 1, desktop panels such as the taskbar are not started or shown in the desktop. root/users/user/kioskMode This registry key is either used internally or reserved for future use. The value should not be changed.
Table E-41 root > vncserver (continued) Registry key Description root/vncserver/gui/VNCShadowManager/name This registry key is either used internally or reserved for future use. The value should not be changed. root/vncserver/gui/VNCShadowManager/status This registry key is either used internally or reserved for future use. The value should not be changed. root/vncserver/gui/VNCShadowManager/title This registry key is either used internally or reserved for future use. The value should not be changed.
Table E-41 root > vncserver (continued) Registry key Description widget is hidden. If set to read-only, the widget is visible in the read-only state. root/vncserver/gui/VNCShadowManager/widgets/ vncUsePassword Controls the state of the VNC Use Password widget in the VNC Shadow utility. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state.
Index A AD/DDNS Manager 10 add-ons 1 audio redirection RDP 43 VMware Horizon View B Background Manager 49 10 C Certificate Manager 24 certificates installing 24 VMware Horizon View 50 Citrix HDX MediaStream 29 HP True Graphics 30 settings, connection-specific 34 settings, general 31 support matrix 31 client aggregation 12 client configuration 13 server configuration 14 Component Manager 18 Connection Manager controls 6 connections common settings 26 hiding 10 types 1 Control Panel AD/DDNS Manager 10 Back
printer redirection RDP 43 VMware Horizon View printers 14 Profile Editor using 62 49 R RDP audio redirection 43 device redirection 42 mass storage redirection 42 multi-monitor sessions 41 multimedia redirection 41 printer redirection 43 RemoteFX 40 settings, connection-specific 36 settings, general 36 smart card redirection 44 USB redirection 42 registry keys 81 RemoteFX 40 RFX.
