Administrator Guide HP ThinPro 6.
© Copyright 2017 HP Development Company, L.P. Citrix and XenDesktop are trademarks of Citrix Systems, Inc. and/or one more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Windows, Windows Vista, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
User input syntax key Text that you must enter into a user interface is indicated by fixed-width font.
iv User input syntax key
Table of contents 1 Getting started ............................................................................................................................................. 1 Finding more information ...................................................................................................................................... 1 Choosing an OS configuration ...............................................................................................................................
Local Resources .............................................................................................................. 17 Experience ....................................................................................................................... 17 Diagnostics ...................................................................................................................... 18 Advanced .........................................................................................................
TeemTalk Session Wizard ............................................................................. 31 Advanced ......................................................................................................................... 32 XDMCP ............................................................................................................................................... 32 Configuration ..........................................................................................................
Configuring printers .......................................................................................................................... 44 Redirecting USB devices .................................................................................................................... 45 Setup .................................................................................................................................................................... 45 Network settings ..............................
8 System information ..................................................................................................................................... 61 9 HP Smart Client Services .............................................................................................................................. 62 Supported operating systems .............................................................................................................................
Uncompressing the system diagnostic files on Windows-based systems .................... 72 Uncompressing the system diagnostic files in Linux- or Unix-based systems ............. 72 Viewing the system diagnostic files .................................................................................................. 72 Viewing files in the Commands folder ............................................................................ 72 Viewing files in the /var/log folder ......................................
Serial .................................................................................................................................................................. 145 SystemInfo ......................................................................................................................................................... 145 TaskMgr .............................................................................................................................................................
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1 Getting started This guide is for administrators of HP thin clients based on the HP ThinPro operating system and assumes that you will log in to the system as an administrator when modifying system configurations or using administrative tools as described in this guide. NOTE: HP ThinPro has two possible OS configurations: ThinPro and Smart Zero. HP ThinPro-based thin clients can be purchased with either OS configuration as the default, and you can switch between OS configurations via Control Panel.
Choosing an OS configuration HP ThinPro includes two OS configurations, each tailored for a different thin client deployment scenario: ● ● The ThinPro OS configuration is the complete version of the operating system and is the most suitable for multipurpose environments that require advanced administration or end-user customization.
Choosing a remote management service Regardless of the OS configuration, there are two different remote management services that you can use to manage HP ThinPro-based thin clients: ● HP Device Manager (HPDM) is ideal for large environments with a variety of operating systems, including a mixture of HP ThinPro-based and Windows®-based thin clients. HPDM provides a greater variety of management options than HP Smart Client Services. For more information or to download HPDM, go to http://www.hp.com/go/hpdm.
2 GUI overview Desktop NOTE: The following image demonstrates the desktop for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default, and the desktop theme varies by connection type. The display format of some taskbar information varies by locale setting. Item (1) Description Desktop In ThinPro, you can arrange connection shortcuts in the desktop area and customize the background theme.
Taskbar NOTE: The following image demonstrates the taskbar for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default. The display format of some taskbar information varies by locale setting. Item Description (1) Search Lets you search for and run configured connections, connection managers, Control Panel items, and power functions. (2) Connection Manager In ThinPro, this button opens Connection Manager in a new window.
Connection Manager (ThinPro only) NOTE: The following image demonstrates Connection Manager with a U.S. locale setting. Item Description (1) Connection list Lists the configured connections and whether each connection is active or inactive. (2) Start Starts the selected connection. (3) Stop Stops the selected connection. (4) Edit Lets you edit the selected connection. (5) Delete Deletes the selected connection. (6) Add Lets you add a new connection.
3 Connection configuration Advanced connection settings The following table describes the settings that are available under the Advanced category when editing a connection of any connection type. NOTE: These settings affect the connection you are currently configuring only. Option Description Fallback Connection Specifies the fallback connection. If the connection fails to start, the fallback connection will attempt to start instead. NOTE: type.
Kiosk mode When a thin client is configured for kiosk mode, it performs an automatic login to the default connection on startup using predefined user credentials. If the connection is ever lost due to a logout, disconnect, or network failure, it reconnects automatically as soon as it can be restored. TIP: The remote host can be configured to start resources automatically upon login, making the kiosk mode experience seamless.
4 Connection types Citrix The following table describes the supported Citrix XenApp backends. Access type XenApp version Direct (legacy) 4.5 / 5 / 6 / 6.5 PNAgent (legacy) 4.5 / 5 / 6 / 6.5 / 7.X Web browser 4.5 / 5 / 6 / 6.5 / 7.X StoreFront 4.5 / 5 / 6 / 6.5 / 7.X The following table describes the supported Citrix XenDesktop® backends. Access type XenApp version PNAgent (legacy) 4.5 / 5.5 / 5.6.5 / 7.X Web browser 4.5 / 5.5 / 5.6.5 / 7.X StoreFront 4.5 / 5.5 / 5.6.5 / 7.
Option Description Enable Connection Bar Enables the connection bar. Enable Auto Reconnect Enable automatic reconnection of dropped connections. Enable Session Reliability Enables the Citrix Session Reliability feature. See Citrix documentation for more information. Enable Clipboard Redirection Enables clipboard redirection. Use Data Compression Use data compression for this connection. Enable H264 Compression Enables H.264 compression.
Option Description Top Monitor Bottom Monitor Firewall The following table describes the settings that are available under the Firewall category when editing the Citrix general settings. Option Description Proxy Type Specifies the proxy type. Proxy Address The IP address of the proxy server. Proxy Port The port for connection to the proxy server. Username The username to use for connection to the proxy server. Password The password to use for connection to the proxy server.
Option Description Stop Direct key handling Specifies the key combination that disables Direct handling of keyboard shortcuts. Alt+F1 ... Alt+F12 Lets you add keyboard shortcuts to be handled. Session The following table describes the settings that are available under the Session category when editing the Citrix general settings.
Option Description Ignore Certificate Bypasses the verification of the Citrix server’s certificate. Credentials Sets the authentication mode to one of the following: ● Anonymous login: For StoreFront servers that allow unauthenticated (anonymous) users. ● Use Single Sign-On credentials: The credentials used at login are also used to start the connection. ● Ask for credentials at connection start: There are no pre-supplied credential components.
Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection. RDP The RDP client is based on FreeRDP 1.
Option Description ● Use predefined smart card: The connection is expected to be used with a smart card for authentication. User The username for this connection. Password The password for this connection. Domain The domain name for this connection (optional). Use RD Gateway Enables additional RD Gateway options, such as the gateway address, port, and credentials. Server Probe Launches the Server Probe, which can be used to determine which RDP features are supported by your RDP server.
Option Description NOTE: An advantage of using RD Web Access is that it handles the details of brokered connections and the Load Balance URL automatically. For more information, see the HP ThinPro white paper RD Web Access Deployment Example (available in English only). Window The following table describes the settings that are available under the Window category when editing an RDP connection.
Option TLS Version Description ● Skip remembered hosts; warn if unknown or invalid certificate ● Connect only to pre-approved RDP servers Sets the version of Transport Layer Security to be used during the early stages of negotiation with the RDP server. Either set this to match the version of TLS used by your RDP server, or try setting it to auto. NOTE: There are some server-side defects in some unpatched RDP servers that can cause the auto setting to fail, so it is not the default setting.
Option Description Choose your connection speed to optimize performance Selecting a connection speed (LAN, Broadband, or Modem) will enable or disable the following options to optimize performance: ● Desktop background ● Font smoothing ● Desktop composition ● Show contents of window while dragging ● Menu and window animation ● Themes Selecting Client Preferred Settings allows the RDP client to choose which options to use to provide the best RDP experience.
Option Description Synchronous X11 Forces frequent flushing of X11 buffers at the cost of performance. Logging Enables the X11 logfile. Select the Autoflush option to increase the frequency of log output at the cost of performance. Capture Allows the capture and replay of X11 output from a session. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection.
MMR also uses an advanced codec detection scheme that identifies whether the thin client supports the codec being requested by the remote host before attempting to redirect it. The result is that only supported codecs will be redirected and all unsupported codecs fall back to server-side rendering.
the file copy dialog finishes, but up to 10 seconds might be required depending on the device write speed and network latency. ● Only file systems supported by the thin client will be mounted. The supported file systems are FAT32, NTFS, ISO9660 (CD-ROMs), UDF (DVD-ROMs), and ext3. ● The device will be treated as a directory; common drive tasks like formatting and modification of the disk label will not be available.
See the following notes about using audio redirection with RDP: ● RDP delivers the highest quality audio as the network bandwidth allows. RDP reduces audio quality to play on low-bandwidth connections. ● No native audio or video syncing mechanisms are available in standard RDP. Longer videos might not sync with audio. MMR or RemoteFX can resolve this issue.
Option Description ● Ask for credentials at connection start: There are no pre-supplied credential components. ● Use predefined user, password, and/or domain: Some or all of the credentials are stored and supplied for the connection. ● Use predefined smart card: The connection is expected to be used with a smart card for authentication. User Enter the username to use for the connection. Password Enter the password to use for the connection. Domain Enter the domain to use for the connection.
Option Description This option enabled by default. Disable it if users prefer to access options for window size or desktop pool selection in a VMware Horizon View session. Prevent users from changing server address If enabled, end users cannot change the server address. Connection Security Level Use the Connection Security Level to adjust the security level that the VMware Horizon View client uses when connecting to the server.
Option Description Remote computer sound Specifies where the remote computer’s sound should be played (remotely or locally) or if it should not be played at all. Enable port mapping Maps the thin client's serial and parallel ports to the remote session. Enable printer mapping Maps the local print queue to the remote session. Use this option if either USB redirection is unavailable on the remote host or the printer is a parallel or serial printer.
Option Description action. At the end of this period, the RDP client attempts a quick reconnection with the session. Error Timeout Specifies the amount of time in seconds after receiving the last network traffic from the server that the RDP client waits before stopping attempts to reconnect with that server. TIP: Select the ? icon next to this field for more information.
VMware Horizon View device redirection VMware Horizon View USB redirection To enable USBR for VMware Horizon View connections, select VMware Horizon View as the remote protocol in USB Manager. For more information on USBR, including device- and class-specific redirection, see RDP USB redirection on page 20. VMware Horizon View mass storage redirection You must use the RDP connection protocol to use mass storage redirection with a VMware Horizon View connection.
NOTE: VMware and HP do not recommend using USBR for headsets. A large amount network bandwidth is required to stream audio data over the USBR protocol. Also, you might experience poor audio quality with this method. VMware Horizon View smart card redirection To use a smart card to log in to the VMware Horizon View server: 1. Be sure smart card login is enabled in the VMware Horizon View Connection Manager.
VMware Horizon View HTTPS and certificate management requirements VMware Horizon View Client 1.5 and VMware Horizon View Server 5.0 and later require HTTPS. By default, the VMware Horizon View client warns about untrusted server certificates, such as self-signed (like the VMware Horizon View Manager default certificate) or expired certificates. If a certificate is signed by a Certificate Authority (CA) and the CA is untrusted, the connection will return an error and the user will not be allowed to connect.
Result Description Trusted Connects without a certificate warning dialog and displays a green lock icon Untrusted Connects without a certificate warning dialog and displays a red unlock icon Warning Connects with a certificate warning dialog and displays a red unlock icon Error Does not allow the connection Web Browser Web Browser general settings The following table describes the Web Browser general settings. NOTE: These settings affect all Web Browser connections.
Additional connection types (ThinPro only) NOTE: By default, these connection types are not available in Smart Zero. For more information, see Choosing an OS configuration on page 2. TeemTalk NOTE: These settings affect the connection you are currently configuring only. For more information about HP TeemTalk, see the User Guide for HP TeemTalk. Configuration The following table describes the settings that are available under the Configuration category when editing a TeemTalk connection.
Option Description Attributes The HP TeemTalk attributes settings. Auxiliary Ports The HP TeemTalk auxiliary ports settings. Hotspots The HP TeemTalk hotspots settings. The following table describes the settings that are available under the Preferences category in the TeemTalk Session Wizard. Option Description Start session connected Starts the session connected. Show Status Bar Displays the status bar for this connection.
Configuration The following table describes the settings that are available under the Configuration category when editing an XDMCP connection. Option Description Name The connection name. Type The XDMCP connection type. Valid options are: chooser, query, and broadcast. Address This value is required if the Type value is set to query. Use font server Use a remote X font server instead of locally installed fonts. Font server Font server is not enabled unless the Use font server option is selected.
Option Description Background color The default color of the background in the SSH session. Font Valid options are: 7X14, 5X7, 5X8, 6X9, 6X12, 7X13, 8X13, 8X16, 9X15, 10X20, and 12X24. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection. Telnet NOTE: These settings affect the connection you are currently configuring only.
Option Description Name The connection name. Enter command to run The command to run to make the remote connection. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection.
5 HP True Graphics HP True Graphics offloads rich multimedia content to the thin client’s GPU, delivering high-frame-rate images and boosting efficiency. Server-side requirements See the following table for a list of supported server-side products of the independent software vendor (ISV) you are using for your virtual desktop infrastructure (VDI). ISV Supported products Citrix® XenApp®/XenDesktop® 7.0 or newer IMPORTANT: The Citrix server must support sending session data in H.
NOTE: Some screen data, such as text, might be sent using methods other than H.264.
Tips & best practices Consider the following when using HP True Graphics: ● After connecting to a remote desktop, you can use Citrix HDX Monitor to determine which encoder is being used for the session by examining the Component_Encoder value under the Graphics - Thinwire Advanced section. If the value reads DeepCompressionV2Encoder or DeepCompressionEncoder, then the server is properly sending the data in a format that is accelerated by HP True Graphics.
6 Active Directory integration By using Active Directory integration, you can force users to log in to the thin client using domain credentials. Optionally, those credentials can be encrypted and stored and then later supplied to remote connections as they start, which is a process known as single sign-on. NOTE: Enabling authentication requires no special domain permissions. There are two modes in which Active Directory integration can operate.
● Show who is logged in to the system ● Lock the screen ● Change the domain password Screen lock The screen can be locked due to inactivity timeout or through manual locking. If the screen was locked by a domain user, the unlock dialog expects the user to provide the same domain password they used to log in. Like the login dialog, there are options provided, plus one additional function: screen unlock.
7 Control Panel Control Panel lets you modify the system configuration. NOTE: All Control Panel items are accessible in administrator mode. In user mode, only Control Panel items that are enabled by the administrator for use by users are accessible. TIP: To specify which Control Panel items end users have access to, select the Control Panel button, select Setup, select Customization Center, and then select or clear items in the Applications list.
Client aggregation HP ThinPro-based thin clients can support up to four monitors, depending on the hardware model. If you need additional screen real estate, client aggregation allows up to four thin clients to be combined together making it possible to have a total of 16 monitors controlled by a single keyboard and mouse, without the need for additional hardware or software. Assume that you have four thin clients, each with four monitors configured as a 2x2 array as shown below.
In this configuration, moving the mouse pointer off the right side of the thin client A monitors will cause it to appear on the upper 1/3 of the left side of the thin client D monitors. Similarly, moving the mouse pointer off the right side of the thin client B monitors will cause it to appear in the middle 1/3 of the left side of the thin client D monitors.
Configuring the aggregation server To configure the aggregation server: 1. Select Peripherals > Client Aggregation in Control Panel. 2. Select Server. 3. The aggregation server is displayed in a blue box that contains its hostname. Select and drag the aggregation server to the desired location in the 4x4 grid. 4. Select the location in the 4x4 grid where you want to place the first aggregation client, type its hostname or IP address, and then press Enter.
NOTE: If you select a serial printer, be sure to input the correct settings on the right side of the dialog, or the printer might not function correctly. 4. Select the make of the printer. If you are unsure, select the Generic (recommended) option, and then select Forward. 5. Select the model of and driver for the printer, and then select Forward.
Menu option Description Network Lets you configure network settings. For more information, see Network settings on page 46. Power Manager Lets you configure power management settings such as a screensaver, CPU settings, when to turn off the display, and when to enter sleep mode. Security For more information, see Security settings on page 50.
Option Description ● 802.1X-TTLS ● 802.1X-PEAP ● 802.1X-TLS Note the following about TTLS and PEAP: ● The Inner Authentication option should be set to whatever your server supports. ● The CA Certificate setting should point to the server’s certificate on the local thin client. ● The Username and Password are the user’s credentials. Note the following about TLS: ● The CA Certificate setting should point to the server’s certificate on the local thin client. ● If your Private Key file is .
Option Description ● 802.1X-PEAP ● 802.1X-TLS ● EAP-FAST For WEP and WPA/WPA2-PSK, you just need to enter the network key and select OK. For EAP-FAST, set Anonymous Identity, Username, Password, and Provisioning Method. You do not need to change the PAC file settings. See Wired network settings on page 46 for more information about TTLS, PEAP, and TLS. Auto Connect This option is reserved for future use. Enable Wireless Enables the wireless adapter.
Option Description ● EAP-FAST For WEP and WPA/WPA2-PSK, you just need to enter the network key and select OK. For EAP-FAST, set Anonymous Identity, Username, Password, and Provisioning Method. You do not need to change the PAC file settings. See Wired network settings on page 46 for more information about TTLS, PEAP, and TLS. DNS settings The following table describes the options available in the DNS tab of the Network Manager.
Note the following about creating a VPN using Cisco: ● The Gateway is the gateway’s IP address or hostname. ● The Group name and Group password are the IPSec ID and IPSec password. ● The Domain setting is optional. ● The User name and User password are the user credentials that have rights to create a VPN connection on the server side. ● The Security Type should be set the same as it is on the server side. ● The NAT Traversal option should be set according to your VPN environment.
Encryption Active Directory credentials and other secrets can be hashed for functions like screen-unlock and/or encrypted and stored on the system for single sign-on. The hash algorithm for creating a password’s hash can be selected from this menu. The default, scrypt, is a well-accepted key derivation function. Argon2, another key derivation function is also available, as well as conventional hashes SHA-256 and SHA-512.
NOTE: When switching from ThinPro to Smart Zero, if you have configured a single connection, that connection is used automatically as the Smart Zero connection. If you have configured multiple connections, you are prompted to select the connection to use. Before switching to Smart Zero mode, the domain authentication function on the thin client should be disabled. Domain authentication and Smart Zero mode are incompatible. The following table describes the rest of the options available on the Desktop page.
Menu option Description For more information, see HP ThinState on page 55. VNC Shadow Lets you configure VNC Shadowing options. For more information, see VNC Shadowing on page 58. Wireless Statistics Lets you view information about wireless access points. Component Manager The Component Manager lets you remove system components that are not going to be used in your environment, which might be desirable to reduce the image size.
Applying the changes permanently To apply changes made with the Component Manager permanently: IMPORTANT: After the new configuration is applied permanently, all snapshots are removed and a new factory snapshot is created. Removed components cannot be restored after this point. 1. In the Component Manager, select Apply Component Configuration. 2. Select Yes.
Option Description Domain login group If enabled, login is restricted to users in the listed domain group. Domain admin group If enabled, escalation to administrator mode and screen-lock override is limited to members of the listed domain group. Enable cached domain login If enabled, a hash of the user’s password is saved on the system and can be used for login even when the Active Directory server is inaccessible.
To deploy an HP ThinPro image using FTP or HTTP: 1. Select Management > ThinState in Control Panel. 2. Select the HP ThinPro image, and then select Next. 3. Select restore an HP ThinPro image, and then select Next. 4. Select either the FTP or HTTP protocol, and then enter the server information in the fields. NOTE: The Username and Password fields are not required if you are using the HTTP protocol. 5.
Managing a client profile A client profile contains the connections, settings, and customizations that you configured using Connection Manager and Control Panel. A profile is saved in a configuration file that is specific to the version of HP ThinPro in which it was created. NOTE: A client profile can also be preconfigured and deployed using Profile Editor and Automatic Update (see Profile Editor on page 66 and HP Smart Client Services on page 62 for more information).
9. Select Save. 10. Select Finish. Restoring a client profile from a USB flash drive To restore a client profile from a USB flash drive: 1. Insert the USB flash drive containing the profile into a USB port on the target thin client. 2. Select Management > ThinState in Control Panel. 3. Select the HP ThinPro configuration, and then select Next. 4. Select restore a configuration, and then select Next. 5. Select on a USB key, and then select Next. 6. Select the USB key. 7. Select Browse. 8.
Advanced Menu option Description Certificates Opens the Certificate Manager, which lets you easily import, view, or remove certificates. For more information, see Certificate Manager on page 59. DHCP Options Lets you configure DHCP options. For more information, see DHCP options on page 60. HP License Lets you view the HP End-User License Agreement (EULA). SCEP Manager Allows for network-based certificate management. Serial Manager Lets you configure serial devices.
certificate is returned and placed in the thin client’s certificate store. OpenSSL uses the certificate for connection verification. NOTE: Before enrollment, make sure that the SCEP server is configured properly. Use the Identifying tab of the SCEP Manager to enter information about the user, if desired. NOTE: The Common Name is required and is the thin client’s Fully Qualified Domain Name (FQDN) by default. The other information is all optional.
8 System information Select the System Information button on the taskbar to view system, network, and software information. The following table describes the information that is displayed on each panel. Panel Description General Displays information about the BIOS, operating system, CPU, and memory. Network Displays information about the network interface, gateway, and DNS settings.
9 HP Smart Client Services HP Smart Client Services is a set of server-side tools that enable you to configure client profiles that can be distributed to large numbers of thin clients. This function is called Automatic Update. HP ThinPro detects an Automatic Update server upon startup and configures settings accordingly. This simplifies device installation and maintenance.
NOTE: The physical location where the Automatic Update files are stored is as follows: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update Creating an Automatic Update profile Automatic Update uses profiles to deploy a configuration to thin clients. By default, when you create a profile using Profile Editor (see Profile Editor on page 66), the tool lets you save it to the following folder: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update \PersistentProfile\ You can also export an e
Updating thin clients Using the broadcast update method To do a broadcast update, plug the thin client into the same network as the update server. A broadcast update relies on HP Smart Client Services, which works with IIS to automatically push updates to the thin client. NOTE: Broadcast updates work only if the thin client is on the same subnet as the server. TIP: To verify that the broadcast updates are working, run Profile Editor and make some changes.
clients to access a single update server across the entire domain, thus simplifying management for deployments with many subnets and DHCP servers. To configure the DNS alias update method: ▲ Change the hostname of the server hosting HP Smart Client Services to auto-update or create a DNS alias of auto-update for that server. Using the manual update method Use the manual update method to connect a thin client to a specific server for an update.
10 Profile Editor HP Smart Client Services contains Profile Editor, which allows administrators to create client profiles and upload them to the Automatic Update server. TIP: In addition to creating a new client profile, you can edit an existing profile that was exported using HP ThinState. A client profile contains the connections, settings, and customizations that were configured using Connection Manager and various Control Panel items.
NOTE: If a client kit is installed, it is displayed automatically in the Client Kits box, and additional registry settings will be available on the Registry screen. 2. Set the configuration to either standard (ThinPro) or zero (Smart Zero). NOTE: For older image versions, this setting is greyed out and set to zero automatically. Configuring a default connection for a client profile To configure a default connection for a client profile: 1.
NOTE: Typically, setting the owner and group as root and the permissions as 644 is satisfactory. If a special owner, group, or permissions are required, refer to standard Unix® file permissions for guidelines on changing the file details. 5. Select Save to finish adding the configuration file to the client profile. NOTE: A file installed as part of a profile will automatically overwrite any existing file on the file system at the destination path.
Serial or parallel printer configuration You can use Profile Editor to set up the serial or parallel printer ports. A USB printer automatically maps when plugged in. Obtaining the printer settings Before configuring printer ports, obtain the printer's settings. If available, check the printer's documentation before going further. If it is not available, follow these steps: 1. For most printers, press and hold the Feed button while turning the device on. 2. After a few seconds, release the Feed button.
NOTE: The port you need is in the section of ports labeled TS###, where ### is a number between 000–009, 033–044. The appropriate port depends on your hostname and the printer you want to install. For example, with a hostname of ZTAHENAKOS and a serial printer, select the port with (ZTAHENAKOS:COM1). For a parallel printer, select (ZTAHENAKOS:LPT1). The TS### is assigned by the server, so it will not be the same every time. 6. Select the manufacturer and driver for your printer.
11 Troubleshooting Troubleshooting network connectivity 1. Ping the desired server by doing the following: a. Select the System Information button on the taskbar, and then select the Net Tools tab. b. Under Select Tool, select Ping. c. In the Target Host box, enter the server address, and then select Start Process. If the ping is successful, the system will display the following output: PING 10.30.8.52 (10.30.8.52) 56(84) bytes of data. 64 bytes from 10.30.8.52: icmp_seq-1 ttl=64 time=0.
TIP: You can change the Debug level setting in the System Logs tab of the System Information window to specify the amount of information to be included in the diagnostic report. This information may be requested by HP for troubleshooting. Because the system resets log files when it reboots, be sure to capture logs before a reboot. Saving system diagnostic data 1. Insert a USB flash drive into the thin client. 2. Select the System Information button on the taskbar, and then select the System Logs tab.
Viewing files in the /var/log folder The useful file in the /var/log folder is Xorg.0.log. Viewing files in the /etc folder The /etc folder contains the file system at the time the system diagnostics were run.
A USB updates When USB updates are enabled (see Customization Center on page 51), you can use a USB flash drive to simultaneously install multiple add-ons and certificates, as well as deploy a profile. To perform USB updates: 1. Place the desired files onto a USB flash drive. NOTE: The files can be placed in the root directory or in subfolders. 2. Connect the USB flash drive to the thin client.
B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool—Used to retrieve or modify BIOS settings ● BIOS flashing tool—Used to update the BIOS These tools can be run via an X terminal. BIOS settings tool The following table describes the syntax for the BIOS settings tool. NOTE: Changes do not take effect until the next reboot.
C Resizing the flash drive partition IMPORTANT: HP thin clients that ship from the factory with HP ThinPro use the entire flash drive. The image capture methods capture the smallest possible image, allowing images from larger flash drives to be deployed onto smaller flash drives that have enough space for the captured image. Resizing the flash drive partition should no longer be necessary for HP thin clients that ship from the factory with HP ThinPro.
D Registry keys The HP ThinPro registry keys are grouped into folders and can be modified in several different ways: ● Using a _File and Registry task in HPDM ● Using the Registry Editor component of Profile Editor and then deploying the new profile ● Using the Registry Editor in the HP ThinPro user interface, which is available by typing regeditor in an X terminal. Each top-level section in this appendix corresponds to one of the top-level registry folders.
Registry key Description root/Audio/RecordScale Sets the volume scale for the microphone jack, ranging from 1 to 400. root/Audio/RecordScaleAuto If set to 1, the RecordScale value will be set automatically based on the thin client model. root/Audio/RecordVolume Sets the volume for the microphone jack, ranging from 1 to 100. root/Audio/VisibleInSystray If set to 1, a speaker icon is visible in the system tray.
ConnectionType custom Registry key Description root/ConnectionType/custom/authorizations/ user/add If set to 1, an end user has permission to add a new connection of this type using Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/custom/authorizations/ user/general If set to 1, an end user has permission to modify the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero.
80 Registry key Description root/ConnectionType/custom/connections/ /hasDesktopIcon If set to 1, the desktop icon for this connection is enabled. This key has no effect on Smart Zero. root/ConnectionType/custom/connections/ /label Sets the connection name that is displayed in the UI. On Smart Zero, this will typically be set to Default Connection and does not display in the UI.
Registry key Description root/ConnectionType/custom/coreSettings/ watchPid If set to 1, the connection is monitored under the name specified by appName. This key should not need to be modified. root/ConnectionType/custom/coreSettings/ wrapperScript Sets the script or binary to execute when launching this connection type. This is the primary script handling all connection settings and command line arguments for the connection. This key should not need to be modified.
firefox 82 Registry key Description root/ConnectionType/firefox/authorizations/ user/add If set to 1, an end user has permission to add a new connection of this type using Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/firefox/authorizations/ user/general If set to 1, an end user has permission to modify the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero.
Registry key Description root/ConnectionType/firefox/connections/ /fallBackConnection Sets the fallback connection via its UUID. root/ConnectionType/firefox/connections/ /forbiddenFiles This registry key only works when Allow connections to manage their own settings is selected in the Web Browser Connection General Settings Manager. The files listed in this registry key's value will be removed after a Web Browser connection is ended.
84 Registry key Description root/ConnectionType/firefox/coreSettings/ editor Sets the internal application name to use when Connection Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/firefox/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified.
Registry key Description hidden. If set to read-only, the widget is visible in the readonly state. root/ConnectionType/firefox/gui/ FirefoxManager/widgets/autoReconnect Controls the state of the Auto reconnect widget in Web Browser Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/firefox/gui/ FirefoxManager/widgets/showTabsBar Controls the state of the Show Tabs Bar widget in Web Browser Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/freerdp/connections/ /attachToConsole root/ConnectionType/freerdp/connections/ /audioLatency Sets the average milliseconds of offset between the audio stream and the display of corresponding video frames after decoding. root/ConnectionType/freerdp/connections/ /authorizations/user/edit If set to 1, an end user has permission to modify the connection settings for this connection.
88 Registry key Description root/ConnectionType/freerdp/connections/ /extraEnvValues//value Sets the value of an extra environment variable for use with the connection. root/ConnectionType/freerdp/connections/ /fallBackConnection Sets the fallback connection via its UUID. root/ConnectionType/freerdp/connections/ /frameAcknowledgeCount Sets the number of video frames the server can push without waiting for acknowledgement from the client.
Registry key Description root/ConnectionType/freerdp/connections/ /loginfields/domain If set to 1, the Domain field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden. root/ConnectionType/freerdp/connections/ /loginfields/password If set to 1, the Password field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden.
90 Registry key Description root/ConnectionType/freerdp/connections/ /perfFlagNoTheming If set to 1, user interface themes are disabled, which can improve performance on low-bandwidth RDP connections. If set to 2, the value is selected based on the thin client performance. root/ConnectionType/freerdp/connections/ /perfFlagNoWallpaper If set to 1, the desktop wallpaper is disabled, which can improve performance on low-bandwidth RDP connections.
Registry key Description root/ConnectionType/freerdp/connections/ /rdp8Codecs If set to 1, RDP 8 codecs are used if available. This setting should be disabled only in the case of a defect specific to RDP 8 codecs. Disabling this setting might also disable more advanced codecs. root/ConnectionType/freerdp/connections/ /rdpEncryption If set to 1, standard RDP encryption is used to encrypt all data between the client and the server.
Registry key Description root/ConnectionType/freerdp/connections/ /showConnectionGraph This is a diagnostic function. If set to 1, when the session starts, a separate program will be started to graph the connection's health. root/ConnectionType/freerdp/connections/ /showRDPDashboard If set to 1, when the session starts, a separate window displays RDP performance and status.
Registry key Description root/ConnectionType/freerdp/connections/ /username Sets the default user name to supply to the remote host during login. Generally, this setting is used for kiosk-style applications where a generic user name is used for login. root/ConnectionType/freerdp/connections/ /waitForNetwork If set to 1, the connection will not be launched until networking is available.
94 Registry key Description root/ConnectionType/freerdp/coreSettings/ editor Sets the internal application name to use when Connection Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/freerdp/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified.
Registry key Description root/ConnectionType/freerdp/general/ preferredAudio Sets the default audio backend for high-level audio redirection (both in and out). root/ConnectionType/freerdp/general/ rdWebFeedUrlPattern Sets the pattern used to build the RD Web Access URL. The host of the URL, e.g. myserver.com, is replaced by the value of the connection's Address field. This pattern is not used when the address is already a URL.
96 Registry key Description root/ConnectionType/ssh/connections// autostartDelay Sets the amount of time in seconds to wait before starting the connection after the system boots. The default of 0 will cause the connection to start immediately. This setting only takes effect when autostart is set to 1. root/ConnectionType/ssh/connections// backgroundColor Sets the background color for the connection.
Registry key Description root/ConnectionType/ssh/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure. root/ConnectionType/ssh/connections/ /x11 If set to 1, the X11 connection forwarding option is enabled for the connection.
98 Registry key Description root/ConnectionType/ssh/gui/SshManager/title This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/ssh/gui/SshManager/ widgets/address Controls the state of the Address widget in Secure Shell Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/ssh/gui/SshManager/ widgets/hasDesktopIcon Controls the state of the Show icon on desktop widget in Secure Shell Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/ssh/gui/SshManager/ widgets/isInMenu This registry key is either used internally or reserved for future use.
Registry key Description root/ConnectionType/teemtalk/connections/ /afterStoppedCommand Sets the command to execute after the connection has been stopped. root/ConnectionType/teemtalk/connections/ /authorizations/user/edit If set to 1, an end user has permission to modify the connection settings for this connection. root/ConnectionType/teemtalk/connections/ /authorizations/user/execution If set to 1, an end user has permission to execute this connection.
Registry key Description root/ConnectionType/teemtalk/coreSettings/ appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/teemtalk/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified.
Registry key Description root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/autostart Controls the state of the Auto start priority widget in TeemTalk Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/telnet/connections/ /backgroundColor Sets the background color for the connection. root/ConnectionType/telnet/connections/ /beforeStartingCommand Sets the command to execute before the connection starts. root/ConnectionType/telnet/connections/ /connectionEndAction This registry key is either used internally or reserved for future use. The value should not be changed.
Registry key Description root/ConnectionType/telnet/coreSettings/ generalSettingsEditor Sets the internal application name to use when the General Settings Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/telnet/coreSettings/ icon16Path Sets the path to the 16x16 pixel icon for this application. root/ConnectionType/telnet/coreSettings/ icon32Path Sets the path to the 32x32 pixel icon for this application.
Registry key Description widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/telnet/gui/TelnetManager/ widgets/backgroundColor Controls the state of the Background color widget in Telnet Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/view/connections// ExtraArgs Specifies extra arguments for the VMware Horizon View client. Run view_client --help or vmware-view --help from an X terminal to see all available arguments. root/ConnectionType/view/connections// SingleSignOn root/ConnectionType/view/connections// afterStartedCommand Sets the command to execute after the connection has been started.
Registry key Description root/ConnectionType/view/connections// coord This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/view/connections// credentialsType Specifies the credential type between anonymous (unauthenticated access), sso (single sign-on), startup (credentials are requested at startup), password (preconfigured user/domain/password), or smartcard (preconfigured smart card).
Registry key Description root/ConnectionType/view/connections// loginfields/domain If set to 1, the Domain field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden. root/ConnectionType/view/connections// loginfields/password If set to 1, the Password field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden.
Registry key Description root/ConnectionType/view/connections// viewSecurityLevel If set to Refuse insecure connections, the VMware Horizon View client will not allow a user to connect to View Connection Server if the server's SSL certificate is invalid. If set to Warn, the VMware Horizon View client will display a warning if the server's certificate is not able to be verified, and if the certificate is self-signed or expired, the user still will not be allowed to connect.
Registry key Description root/ConnectionType/view/connections// xfreerdpOptions/perfFlagDesktopComposition If set to 1, desktop composition (such as translucent borders) is allowed if supported by the server. Turning off desktop composition can improve performance for low-bandwidth connections. Generally, this only affects RemoteFX. If set to 2, the value is selected based on the thin client performance.
Registry key Description root/ConnectionType/freerdp/connections/ /redirectPreference For redirection, the RDP client is given several destination possibilities. It normally tries them in the following order: FQDN, Primary IP, IP List, NetBIOS. If FQDN is not desired, one of the alternatives can be tried first by setting this registry key. If the specified method does not work, the RDP client falls back to the original order. A setting of auto forces the original order.
Registry key Description root/ConnectionType/view/coreSettings/appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/view/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified. root/ConnectionType/view/coreSettings/editor Sets the internal application name to use when Connection Manager is launched for this connection type.
Registry key Description root/ConnectionType/view/gui/viewManager/ widgets/autostart Controls the state of the Auto start priority widget in VMware Horizon View Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/xdmcp/connections// coord This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/connections// dependConnectionId This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/connections// extraEnvValues//key Sets the name of an extra environment variable for use with the connection.
Registry key Description root/ConnectionType/xdmcp/coreSettings/ desktopButton This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/coreSettings/editor Sets the internal application name to use when Connection Manager is launched for this connection type. This key should not need to be modified.
Registry key Description root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autoReconnect Controls the state of the Auto reconnect widget in XDMCP Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/autostart Controls the state of the Auto start priority widget in XDMCP Connection Manager.
xen Registry key Description root/ConnectionType/xen/authorizations/ user/add If set to 1, an end user has permission to add a new connection of this type using Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/xen/authorizations/user/ general If set to 1, an end user has permission to modify the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero.
Registry key Description root/ConnectionType/xen/connections// autostart If set to a value of 1–5, the connection will be started automatically after the system boots, with the value of 1 having the highest priority. root/ConnectionType/xen/connections// autostartDelay Sets the amount of time in seconds to wait before starting the connection after the system boots. The default of 0 will cause the connection to start immediately. This setting only takes effect when autostart is set to 1.
Registry key Description root/ConnectionType/xen/connections// label Sets the connection name that is displayed in the UI. On Smart Zero, this will typically be set to Default Connection and does not display in the UI. root/ConnectionType/xen/connections// logOnMethod root/ConnectionType/xen/connections// loginfields/domain If set to 1, the Domain field is shown in the login dialog for the connection. If set to 2, the field is shown but disabled. If set to 0, the field is hidden.
Registry key Description root/ConnectionType/xen/connections// username Sets the default user name to supply to the remote host during login. Generally, this setting is used for kiosk-style applications where a generic user name is used for login. root/ConnectionType/xen/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available.
Registry key Description root/ConnectionType/xen/coreSettings/ serverRequired Sets whether a server name or address is unused, optional, or required for this connection type. root/ConnectionType/xen/coreSettings/ stopProcess Sets the behavior that should occur when connection-mgr stop is called on this connection. By default this is close, which will send a standard kill signal to the process. When set to kill, the process specified by appName will be forcefully killed.
Registry key Description root/ConnectionType/xen/general/colorMapping If set to Shared - Approximate Colors, approximate colors from the default colormap are used. If set to Private Exact Colors, precise colors are used. This setting directly maps to the Citrix .ini file setting ApproximateColors. root/ConnectionType/xen/general/ contentRedirection If set to 1, links from web content are sent from the server to the client so that the client can try to open them locally.
Registry key Description Controls the behavior of HDX Flash Server-Side Content Fetching. If disabled, the client will fetch for content. root/ConnectionType/xen/general/ enableHDXMediaStream If set to 1, HDX MediaStream is enabled. If set to 0, media files will still play via standard streaming, but the quality might not be as high. root/ConnectionType/xen/general/enableHWH264 If set to 1, and if enableH264Compression is also set to 1, hardware compression for H.264 is enabled. If set to 0, H.
Registry key Description root/ConnectionType/xen/general/ keyPassthroughEscapeChar Sets the keyboard key for disabling the transparent keyboard mode. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeChar. root/ConnectionType/xen/general/ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeShift.
Registry key Description root/ConnectionType/xen/general/ serverCheckTimeout root/ConnectionType/xen/general/ sessionReliabilityTTL Specifies the session reliability timeout in seconds. This configures the Session Reliability Time To Live (TTL). root/ConnectionType/xen/general/ sessionSharingClient If set to 1, session-sharing requests are sent to other Citrix sessions on the same X display. This setting directly maps to the Citrix .ini file setting EnableSessionSharingClient.
Registry key Description root/ConnectionType/xen/general/useLocalIM If this setting is enabled, the local X input method is used to interpret keyboard input. This is supported for European languages only. This setting directly maps to the Citrix .ini file setting useLocalIME. root/ConnectionType/xen/general/userAgent The string from this key will be presented by the Citrix client and will be helpful for administrators to know where the connection request is from.
Registry key Description root/ConnectionType/xen/gui/XenManager/ widgets/appInMenu Controls the state of the Show applications on taskbar widget in Citrix Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/xen/gui/XenManager/ widgets/password Controls the state of the Password widget in Citrix Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state. root/ConnectionType/xen/gui/XenManager/ widgets/username Controls the state of the Username widget in Citrix Connection Manager.
Registry key Description root/Dashboard/GUI/SystemTray If set to 1, the system tray is shown on the taskbar. root/Dashboard/GUI/TaskBar If set to 1, the application area is shown on the taskbar. root/Dashboard/General/AlwaysOnTop If set to 1, the taskbar will always be on top. root/Dashboard/General/AutoHide If set to 1, the taskbar auto-hides. root/Dashboard/General/EnterLeaveTimeout Sets the amount of time in milliseconds before the taskbar will hide or show when AutoHide is enabled.
Registry key Description models. Values are defined as follows: 0=Same As; 1=Above; 2=Right Of; 3=Left Of; 4=Below. root/Display/Configuration/ secondaryorientation This registry key is either used internally or reserved for future use. The value should not be changed. root/Display/Configuration/secondaryprofile Sets the profile to use for the secondary monitor via the profile name. root/Display/Configuration/swapstate Specifies which connector is connected to the primary monitor.
Domain Registry key Description root/domain/OU Specifies the organizational unit associated with the thin client's domain membership. root/domain/allowSmartcard This key is currently unused. root/domain/cacheDomainLogin If enabled, a hash of domain login credentials is saved to disk so that subsequent logins can occur even if the Active Directory server is inaccessible.
Network Registry key Description root/Network/ActiveDirectory/Domain This registry key is either used internally or reserved for future use. The value should not be changed. root/Network/ActiveDirectory/DynamicDNS This registry key is either used internally or reserved for future use. The value should not be changed. root/Network/ActiveDirectory/Enabled This registry key is either used internally or reserved for future use. The value should not be changed.
Registry key Description root/Network/IPSec/IPSecRules// MMAuthMethodPresharedKey If the authentication method is PSK, the pre-shared key value is saved in this registry key. root/Network/IPSec/IPSecRules// MMAuthMethodPrivateKey If the authentication method is Certificate, the private key file path that corresponds with the client certificate is saved in this registry key. root/Network/IPSec/IPSecRules// MMDHGroup Sets the phase 1 Diffie-Hellman group.
Registry key Description resolve properly to myserver.mydomain.com, even if the DNS server does not have myserver in its name resolution tables. Up to five additional search domains can be specified. root/Network/VPN/AutoStart If set to 1, VPN starts automatically when the system starts up. root/Network/VPN/PPTP/Domain Sets the PPTP domain. root/Network/VPN/PPTP/Gateway Sets the PPTP gateway. root/Network/VPN/PPTP/Password Sets the PPTP user password.
Registry key Description root/Network/Wired/IPv6Enable If set to 1, IPv6 is enabled. root/Network/Wired/Interface Sets the default Ethernet interface or NIC. root/Network/Wired/MTU Sets the MTU. It does not matter if the IP address is static or DHCP-acquired. root/Network/Wired/Method If set to Automatic, the thin client will use DHCP to attempt to retrieve network settings. If set to Static, the values of the IPAddress, SubnetMask, and DefaultGateway registry keys are used.
Registry key Description HP does not recommend using Static in a generic client profile, because all clients would use the same IP address. root/Network/Wired/Profiles//IPv6/ SubnetMask Sets the subnet mask of the device, which is usually the IPv6 prefix length. This setting takes effect only if Method is set to Static. root/Network/Wired/Profiles//MTU Sets the MTU. It does not matter if the IP address is static or acquired by DHCP.
Registry key Description root/Network/Wired/Security/CACert Sets the path to CA certificate file. root/Network/Wired/Security/EnableMachineAuth If set to 1, machine authentication for PEAP is enabled. root/Network/Wired/Security/Identity Sets the identity or anonymous identity. root/Network/Wired/Security/InnerAuth Sets the PEAP inner authentication protocol. root/Network/Wired/Security/InnerAuthTTLS Sets the TTLS inner authentication protocol.
Registry key Description root/Network/Wireless/PowerEnable If set to 1, power management of the wireless network card is enabled. root/Network/Wireless/Profiles// AutoConnect If set to 1, automatic connection to the SSID is enabled. root/Network/Wireless/Profiles//IPv4/ Address Sets the IPv4 address of the client. This setting takes effect only if Method is set to Static.
Registry key Description root/Network/Wireless/Profiles// Security/EAPFAST/PACFile Sets the path to the PAC file for EAP-FAST authentication. root/Network/Wireless/Profiles// Security/EAPFAST/Password Sets the password for EAP-FAST authentication. root/Network/Wireless/Profiles// Security/EAPFAST/Username Sets the username for EAP-FAST authentication. root/Network/Wireless/Profiles// Security/EAPPEAP/AnonyIdentity Sets the anonymous identity for EAP PEAP authentication.
Registry key Description root/Network/Wireless/Profiles// Security/WEP/Key Sets the WEP password. root/Network/Wireless/Profiles// Security/WEP/KeyIndex Sets the WEP password index. root/Network/Wireless/Profiles// Security/WirelessBand Specifies the frequency range selection. Select Auto to scan all wireless channels; select 2.4GHz to scan only 2.4 GHz channels; select 5GHz to scan only 5 GHz channels.
Registry key Description root/Network/Wireless/UseWirelessProfiles If set to 1, the wireless connection is configured in profile mode, which can connect to multiple wireless networks. This is useful for mobile computing. If set to 0, only one configured wireless network can be connected. root/Network/Wireless/WirelessBand Specifies the frequency range selection. Select Auto to scan all wireless channels; select 2.4GHz to scan only 2.4 GHz channels; select 5GHz to scan only 5 GHz channels.
Power Registry key Description root/Power/currentPowerPlan This registry key selects which power plan is used. This is automatically set to default. root/Power/AC/brightness Sets the default brightness percentage level for when the mobile thin client is plugged in. root/Power/default/AC/cpuMode Sets the CPU mode for a power plan while the computer is connected to AC power. By default, it is set to performance.
Registry key Description root/Power/default/battery/low/timeoutDim This key is currently not in use. root/Power/default/battery/powerButtonAction Specifies what to do when power button is pressed. root/Power/default/battery/sleep Sets how many minutes to wait before entering Sleep. 0 = never. root/Power/default/battery/standby Sets how many minutes to wait before turning off the display. 0 = never. root/Power/default/battery/timeoutDim This key is currently not in use.
Registry key Description root/ScepMgr/ScepEnroll/ScepServers// Status/Code Contains the status code of the SCEP enrollment. This value is read-only. root/ScepMgr/ScepEnroll/ScepServers// Status/Detail Contains detailed information about the SCEP enrollment. This value is read-only.
Registry key Description root/Search/Category/Miscellaneons/ SwitchToAdmin root/Search/Category/Regeditor/byDir root/Search/Category/Regeditor/byKey root/Search/Category/Regeditor/byValue root/Search/Category/Regeditor/byWhole root/Search/GUI/showCategory Serial Registry key Description root/Serial//baud Sets the speed of the serial device. root/Serial//dataBits Sets how many bits are in each character. root/Serial//device Specifies the serial device attached to the system.
Registry key Description root/SystemInfo/Pages/SystemLogs If set to 0, the System Logs tab of the System Information window is hidden from end users. root/SystemInfo/authorized If set to 0, the System Information button on the taskbar is disabled for end users. TaskMgr Registry key Description root/TaskMgr/General/AlwaysOnTop If set to 1, the Task Manager window is always on top. Registry key Description root/USB/Classes//ClassID Sets the USB class ID number.
auto-update Registry key Description root/auto-update/DNSAliasDir Sets the default root directory for DNS alias mode on the server hosting HP Smart Client Services. root/auto-update/LockScreenTimeout Specifies the timeout (in minutes) after which the screen will unlock during an automatic update. If set to 0, the screen will be unlocked throughout the entire automatic update until the update is complete.
Registry key Description root/auto-update/gui/auto-update/ enableLockScreen Controls the state of the Enable Lock Screen when Automatic Update widget in the Automatic Update tool. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/background/bginfo/enabled If set to 1, system information is displayed on the desktop background (Background Sysinfo). root/background/bginfo/horizontalLocation Sets the Background Sysinfo location on the X-axis in a percentage. root/background/bginfo/interval Sets the Background Sysinfo text refresh interval in seconds. root/background/bginfo/preset Sets the Background Sysinfo preset file to use. If set to none, you can customize the settings in Background Manager.
Registry key Description root/config-wizard/SelfUpdate/ selfUpdateTimeout Sets the timeout period in seconds to search for when checking for self updates. If set to -1, there is no timeout. root/config-wizard/SelfUpdate/selfUpdateURL Sets the FTP URL for the configuration wizard. root/config-wizard/disableAllChecksAtStartup If set to 1, all checks at startup are disabled.
keyboard Registry key Description root/keyboard/DrawLocaleLetter If set to 1, the keyboard system tray icon will draw the language locale string instead of using static images. root/keyboard/SystrayMenu/keyboardLayout If set to 1, the right-click menu on the keyboard system tray icon offers an option to open the Keyboard Layout tool in Control Panel.
logging Registry key Description root/logging/general/debug If set to 1, debugging is enabled for all debug-supported subsystems. This is usually used in conjunction with generateDiagnostic.sh or the System Information Diagnostic tool to generate a diagnostic bundle with system debug logs included. root/logging/general/debugLevel Sets the debug level. This value will be leveraged by other modules to generate the corresponding logs.
Registry key Description root/mouse/MouseSpeed Sets the acceleration of the mouse pointer. Typically, a value from 0 to 25 is in the usable range. A value of 0 completely disables acceleration, causing the mouse to move at a constant slow, but measurable pace. root/mouse/MouseThreshold Sets the number of pixels before mouse acceleration is enabled. A value of 0 sets the acceleration to a natural curve that gradually scales acceleration, allowing for both precise and quick movements.
Registry key Description root/screensaver/buttons/poweroff/authorized If set to 1, the shut down function is available while the screen is locked. root/screensaver/buttons/reboot/authorized If set to 1, the restart function is available while the screen is locked. root/screensaver/buttons/show/authorized If set to 1, the button drawer containing additional options is available while the screen is locked.
Registry key Description root/security/domainEntryMode If set to 1, the domain is expected to be entered in a separate text field labeled Domain. if set to 0, the domain is expected to be entered as part of the User field. root/security/enableLockOverride If set to 1, administrators can override the screen lock of a local desktop. root/security/enableSecretPeek If set to 1, password and PIN dialogs will have a button that, while selected, will show the entered password/PIN in clear text.
Registry key Description root/sshd/enabled If set to 1, the SSH daemon is enabled and the thin client can be accessed via SSH. root/sshd/userAccess If set to 1, end users can connect to the thin client via SSH. Registry key Description root/time/NTPServers Specifies NTP servers to use via a comma-separated list. Private NTP servers or large virtual NTP clusters such as pool.ntp.org are the best choices to minimize server load.
Registry key Description root/time/use24HourFormat If set to -1, the system chooses the format automatically according to the locale. If set to 0, the a.m./p.m. format is used. If set to 1, the 24-hour format is used. root/time/useADDNSTimeServers If set to 1, the thin client will attempt to set the time zone via the Active Directory domain controllers auto-discovered on the local network. It does this via the following DNS query for SRV records: _ldap._tcp.dc._msdcs.domain.
translation Registry key Description root/translation/coreSettings/localeMapping/ These are internal keys used to provide the text string next to the appropriate language on the language selector. These keys should not need to be modified. root/translation/coreSettings/localeSettings Sets the locale for the thin client. This locale will also be forwarded to the remote connection.
Registry key Description root/users/root/enablePassword If enabled, logins to the local root administrator account are enabled. If disabled, only Active Directory administrators can change the thin client to administrator mode. root/users/root/password Sets the administrator password. If empty, administrator mode is locked. root/users/root/timeout Specifies the idle timeout (in minutes) after which administrator mode will be terminated.
Registry key Description root/users/user/apps/hptc-power-mgr/ authorized If set to 1, the Power Manager Control Panel item is accessible by end users. root/users/user/apps/hptc-printer-mgr/ authorized If set to 1, the Printers Control Panel item is accessible by end users. root/users/user/apps/hptc-restore/authorized If set to 1, the Snapshots Control Panel item is accessible by end users.
Registry key Description root/users/user/ssoconnectiontype This registry key is either used internally or reserved for future use. The value should not be changed. root/users/user/switchAdmin If set to 1, switching to administrator mode is enabled. root/users/user/xhosts//xhost Specifies the IP address or hostname of a system that will be allowed to remotely control the thin client when XHostCheck is enabled.
Registry key Description root/vncserver/gui/VNCShadowManager/widgets/ enableVncShadow Controls the state of the Enable VNC Shadow widget in the VNC Shadow tool. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state. root/vncserver/gui/VNCShadowManager/widgets/ userNotificationMessage Controls the state of the User Notification Message widget in the VNC Shadow tool.
Registry key Description widget is hidden. If set to read-only, the widget is visible in the read-only state. root/vncserver/gui/VNCShadowManager/widgets/ vncUsePassword Controls the state of the VNC Use Password widget in the VNC Shadow tool. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state.
Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection RDP 21 VMware Horizon View 27 B Background Manager 45 C Certificate Manager 59 certificates installing 59 VMware Horizon View 29 Citrix HP True Graphics 36 settings, general 9 settings, per-connection 12 client aggregation 42 client configuration 43 server configuration 44 client profile adding files 67 adding symbolic link 68 certificates 67 customization 66 loading 66 registry settings 67 saving 68 Component Manager 53 connecti
IPSec 49 VPN 49 wired 46 wireless 47 O OS configuration, choosing Snipping Tool 59 sound settings 41 SSH 33 SSHD Manager 52 system diagnostics 71 2 P parallel printer configuration 69 passwords, change 46 power management settings 46 Power Manager 46 printer configuration 69 printer redirection RDP 21 VMware Horizon View 27 printers 44 Profile Editor 66 R RDP audio redirection 21 device redirection 20 mass storage redirection 20 multi-monitor sessions 19 multimedia redirection 19 printer redirection 21 Re
