Administrator Guide HP ThinPro 7.
© Copyright 2018 HP Development Company, L.P. Citrix and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Windows, Windows Vista, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
User input syntax key Text that you must enter into a user interface is indicated by fixed-width font.
iv User input syntax key
Table of contents 1 Getting started ............................................................................................................................................. 1 Finding more information ...................................................................................................................................... 1 Choosing an OS configuration ...............................................................................................................................
Local Resources .............................................................................................................. 18 Experience ....................................................................................................................... 19 Diagnostics ...................................................................................................................... 19 Advanced .........................................................................................................
Configuration .................................................................................................................. 33 Advanced ......................................................................................................................... 33 Secure Shell ....................................................................................................................................... 33 Configuration ................................................................................
Control Panel .............................................................................................................................................. 43 System ................................................................................................................................................................. 43 Network settings ............................................................................................................................... 43 Wired network settings .......
Redirecting USB devices .................................................................................................................... 58 Configuring printers .......................................................................................................................... 59 Appearance .......................................................................................................................................................... 59 Customization Center ...............................
12 Troubleshooting ........................................................................................................................................ 71 Troubleshooting network connectivity ............................................................................................................... 71 Troubleshooting Citrix password expiration ....................................................................................................... 71 Using system diagnostics to troubleshoot ..........
Imprivata ............................................................................................................................................................ 134 Network ............................................................................................................................................................. 134 Power .................................................................................................................................................................
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1 Getting started This guide is for administrators of HP thin clients based on the HP ThinPro operating system and assumes that you will log in to the system as an administrator when modifying system configurations or using administrative tools as described in this guide. NOTE: HP ThinPro has two possible OS configurations: ThinPro and Smart Zero. HP ThinPro-based thin clients can be purchased with either OS configuration as the default, and you can switch between OS configurations via Control Panel.
Choosing an OS configuration HP ThinPro includes two OS configurations, each tailored for a different thin client deployment scenario: ● ● The ThinPro OS configuration is the complete version of the operating system and is the most suitable for multipurpose environments that require advanced administration or end-user customization.
Choosing a remote management service Regardless of the OS configuration, there are two different remote management services that you can use to manage HP ThinPro-based thin clients: ● HP Device Manager (HPDM) is ideal for large environments with a variety of operating systems, including a mixture of HP ThinPro-based and Windows®-based thin clients. HPDM provides a greater variety of management options than HP Smart Client Services. For more information or to download HPDM, go to http://www.hp.com/go/hpdm.
2 GUI overview Desktop NOTE: The following image demonstrates the desktop for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default, and the desktop theme varies by connection type. The display format of some taskbar information varies by locale setting. Item (1) Description Desktop In ThinPro, you can arrange connection shortcuts in the desktop area and customize the background theme.
Taskbar NOTE: The following image demonstrates the taskbar for ThinPro with a U.S. locale setting. For Smart Zero, the taskbar is vertical and right-aligned by default. The display format of some taskbar information varies by locale setting. Item Description (1) Start Displays a main menu. For more information, see Start menu on page 41. (2) Application area Displays the icons for the currently open applications.
3 Connection configuration Desktop connection management Connection management can be done directly from the desktop as well as through the legacy Connection Manager (see Connection Manager (ThinPro only) on page 7) or the Start menu. By default, the desktop displays an icon as a shortcut for each configured connection. When you first start the computer, several sample connection icons are displayed on the desktop.
Connection Manager (ThinPro only) NOTE: HP recommends using the connection shortcuts. However, you can use the legacy Connection Manager interface. The following image demonstrates Connection Manager with a U.S. locale setting. Item Description (1) Connection list Lists the configured connections and whether each connection is active or inactive. (2) Start Starts the selected connection. (3) Stop Stops the selected connection. (4) Edit Lets you edit the selected connection.
NOTE: These settings affect the connection you are currently configuring only. Option Description Fallback Connection Specifies the fallback connection. If the connection fails to start, the fallback connection will attempt to start instead. NOTE: type. This option is not available for the VMware Horizon View connection Auto start priority Determines the order that connections will auto-start. 0 means auto-start is disabled.
TIP: The remote host can be configured to start resources automatically upon login, making the kiosk mode experience seamless. The easiest way to configure a thin client for kiosk mode is to switch it to Smart Zero (see Customization Center on page 60) and configure a connection. When this is done, the following settings are set automatically: ● The taskbar auto-hides. ● The connection auto-starts. ● The connection auto-reconnects.
4 Connection types Citrix The following table describes the supported Citrix XenApp backends. Access type XenApp version Direct (legacy) Not supported by Citrix PNAgent (legacy) 7.6 LTSR and later/7.14 and later Web browser 7.6 LTSR and later/7.14 and later StoreFront 7.6 LTSR and later/7.14 and later The following table describes the supported Citrix XenDesktop® backends. Access type XenApp version PNAgent (legacy) 7.6 LTSR and later/7.14 and later Web browser 7.6 LTSR and later/7.
Option Description URL The Citrix server hostname or IP address. If you are configuring a connection to a server on an HTTPS site, enter the FQDN for the site and the local root certificate in the Citrix certificate store. The check box next to this option forces an HTTPS connection, if selected. Ignore Certificate Check Bypasses the verification of the Citrix server’s certificate.
Option Description ● In a broker window: Displays resources in a window. ● Directly on desktop: Displays resources on the desktop. Show resources in the Start Menu With this option selected, remote resources from the connection are shown in the Start menu. Show only subscribed resources If selected, only subscribed resources are shown during a Citrix connection. General Settings NOTE: These settings affect all Citrix connections.
Option Description ● Off (default): Use TCP. ● On: Use UDP and do not fall back to TCP on failure. ● Preferred: Try UDP first and fall back to TCP on failure. Local Resources The following table describes the settings that are available under the Local Resources category when editing the Citrix general settings. Option Description Citrix USB Redirection Status To configure, select USB Manager. See Redirecting USB devices on page 58.
Firewall The following table describes the settings that are available under the Firewall category when editing the Citrix general settings. Option Description Proxy Type Specifies the proxy type. Proxy Address The IP address of the proxy server. Proxy Port The port for connection to the proxy server. Username The username to use for connection to the proxy server. Password The password to use for connection to the proxy server.
Session The following table describes the settings that are available under the Session category when editing the Citrix general settings. Option Description Auto Logout Delay Before App Launch When using a Citrix server with multiple published resources, this specifies the number of seconds to allow a user to launch an app after login before the system automatically logs out and returns to the initial login screen.
Option Description Credentials ● Use Single Sign-On credentials: The credentials used at login are also used to start the connection. ● Ask for credentials at connection start: There are no pre-supplied credential components. ● Use predefined user, password, and/or domain: Some or all of the credentials are stored and supplied for the connection. ● Use predefined smart card: The connection is expected to be used with a smart card for authentication. User The username for this connection.
Option Description – Auto-disconnect timeout: With this option selected, you can set how long a Web Access connection can be maintained before it is automatically closed as a security measure. NOTE: An advantage of using RD Web Access is that it handles the details of brokered connections and the Load Balance URL automatically. For more information, see the HP ThinPro white paper RD Web Access Deployment Example (available in English only).
Option Description Enable Multimedia Redirection Allows multimedia files to be sent directly to the client for local playback.
Option Description Smart Cards Determines whether smart cards are redirected by high-level smart card redirection or disabled for this connection. NOTE: Other USB Devices When the Use predefined smart card setting is enabled, this setting is disabled. Determines whether other classes of USB devices (such as webcams and tablets) are redirected by low-level USB redirection or disabled for this connection.
These features diagnose specific problems and are disabled by default. Option Description Show RDP dashboard If enabled, the RDP dashboard is shown during the connection. TIP: Show Connection Health Graph With this option enabled, a two-dimensional graph of response time from the RDP server will be shown when the connection is started. TIP: USB Redirection Analysis Select the (i) icon next to this option for more information. Select the (i) icon next to this option for more information.
NOTE: For more information about RDP multi-monitor sessions, see the HP ThinPro white paper True MultiMonitor Mode for RDP (available in English only). RDP multimedia redirection Multimedia redirection (MMR) is a technology that integrates with Windows Media Player on the remote host and streams the encoded media to the RDP client instead of playing it on the remote host and re-encoding it via RDP.
the file copy dialog finishes, but up to 10 seconds might be required depending on the device write speed and network latency. ● Only file systems supported by the thin client will be mounted. The supported file systems are FAT32, NTFS, ISO9660 (CD-ROMs), UDF (DVD-ROMs), and ext3. ● The device will be treated as a directory; common drive tasks like formatting and modification of the disk label will not be available.
● HP recommends high-level audio redirection, but USB redirection of audio devices is possible if additional functionality is present, such as a digital volume control. Only high-level redirection is available for analog devices. ● Microphone redirection is enabled by default. The default microphone volume might need to be adjusted on the thin client. Older Windows RDP servers must have their settings modified to enable audio input.
Option Description Password Enter the password to use for the connection. Domain Enter the domain to use for the connection. General The following table describes the settings that are available under the General category when editing a VMware Horizon View connection. Option Description Enable MMR Enables multimedia redirection for BLAST and PCoIP connections. NOTE: HP recommends disabling this option. For connections made with RDP protocol, use the Enable Multimedia Redirection option.
Security The following table describes the settings that are available under the Security category when editing a VMware Horizon View connection. Option Description Close After Disconnect Makes the VMware Horizon View client close automatically after users log out of their desktops or the session terminates with an error. This option is a security feature designed so that a user does not need to take an additional step to fully log out after they are finished with their desktop session.
Option Description TLS Version Sets the version of Transport Layer Security to be used during the early stages of negotiation with the RDP server. Either set this to match the version of TLS used by your RDP server, or try setting it to auto. NOTE: There are some server-side defects in some unpatched RDP servers that can cause the auto setting to fail, so it is not the default setting. Send hostname as For per-device licensing, this selects how the client hostname is sent to the RDP server.
Option Description You can also select your own custom combination of options. End-to-End Connection Health Monitoring Select to enable the timeout options. Warning Timeout Specifies the amount of time in seconds after receiving the last network traffic from the server before the user is warned of a lost connection. This function can be disabled by clearing the option or setting the time to zero.
VMware Horizon View uses media keys to control options such as volume, play/pause, and mute during a remote desktop session. This supports multimedia programs such as Windows Media Player. VMware Horizon View device redirection VMware Horizon View USB redirection To enable USBR for VMware Horizon View connections, select VMware Horizon View as the remote protocol in USB Manager. For more information on USBR, including device- and class-specific redirection, see RDP USB redirection on page 21.
NOTE: After you supply the correct PIN, the user’s credentials will be used to log in to the VMware Horizon View Manager server. Please see the VMware Horizon View documentation for details on configuring the server to support smart card login. As long as the server is configured to allow smart card login, the user’s credentials will pass through and they will be logged in to the desktop without having to enter their PIN again.
● In the VMware Horizon View Connection Manager, set Connection Security Level to Allow all connections. The following table describes certificate trust when the security level is set to Refuse insecure connections. Certificate trust Result Trusted Trusted Self-signed Error Expired Error Untrusted Error The following table describes certificate trust when the security level is set to Warn.
Configuration The following table describes the settings that are available under the Configuration category when editing a Web Browser connection. Option Description Name The connection name. URL The URL for the connection. Intended Use Lets you specify how USB redirection is performed when the Web Browser connection starts. Select Citrix, RDP, or Internet.
TeemTalk Session Wizard The following table describes the settings that are available under the Connection Information category in the TeemTalk Session Wizard. Option Description Session Name The name of the session. Transport The network transport to use for the connection. Valid transports are: TCP/IP, Serial, SSH2, and SSL. Connection The connection method to be used. Advanced connection options can be configured via the button.
Option Description NOTE: Select Save Preferences each time you change the window size or position to save the new values. Run in Full Screen Mode Select to make the window full screen and remove the frame, soft buttons, menu, and configuration bars. NOTE: This option does not become effective until the next system launch and overrides the Show Configuration Bar and Save Current Window Position options.
Configuration The following table describes the settings that are available under the Configuration category when editing an SSH connection. Option Description Name The connection name. Address The IP address of the remote system. Port The remote port to use for the connection. User name The username to use for the connection. Run application The application to run to make the connection. Compression Select this option if you want to compress the data sent between the server and thin client.
Option Description Background color The background color. Font Valid options are: 7X14, 5X7, 5X8, 6X9, 6X12, 6X13, 7X13, 8X13, 8X16, 9X15, 10X20, and 12X24. Advanced NOTE: See Advanced connection settings on page 7 for information about the settings available under the Advanced category when editing a connection. Custom If you would like to install a custom Linux® application, you can use the Custom connection to allow you to open this application through Connection Manager.
5 HP True Graphics HP True Graphics offloads rich multimedia content to the thin client’s GPU, delivering high-frame-rate images and boosting efficiency. Server-side requirements See the following table for a list of supported server-side products of the independent software vendor (ISV) you are using for your virtual desktop infrastructure (VDI). ISV Supported products Citrix® XenApp®/XenDesktop® 7.0 or newer IMPORTANT: The Citrix server must support sending session data in H.
NOTE: Some screen data, such as text, might be sent using methods other than H.264.
Tips & best practices Consider the following when using HP True Graphics: ● After connecting to a remote desktop, you can use Citrix HDX Monitor to determine which encoder is being used for the session by examining the Component_Encoder value under the Graphics - Thinwire Advanced section. If the value reads DeepCompressionV2Encoder or DeepCompressionEncoder, then the server is properly sending the data in a format that is accelerated by HP True Graphics.
6 Active Directory integration By using Active Directory integration, you can force users to log in to the thin client using domain credentials. Optionally, those credentials can be encrypted and stored and then later supplied to remote connections as they start, which is a process known as single sign-on. NOTE: Enabling authentication requires no special domain permissions. There are two modes in which Active Directory integration can operate.
● Show who is logged in to the system ● Lock the screen ● Change the domain password Screen lock The screen can be locked due to inactivity timeout or through manual locking. If the screen was locked by a domain user, the unlock dialog expects the user to provide the same domain password they used to log in. Like the login dialog, there are options provided, plus one additional function: screen unlock.
7 Start menu ▲ To open the Start menu, select Start . Connection management The menu lists all the available connections. Right-click the connection name to manage that connection or select it to start the connection. If the connection is running, selecting it stops the connection. For more information on connection management, see Desktop connection management on page 6. Switch to Administrator/Switch to User This option allows you to switch between administrator mode and user mode.
Power These options allow you to log out, shut down the computer, restart the computer, or enable the Sleep state. An administrator can restrict the options visible to a user using the Power Manager tool. See System on page 43. Search When you type in the search box, a set of potential matches for your search are displayed from most likely to least likely. The search includes the visible names of controls, tools, and connections and associated aliases and synonyms.
8 Control Panel Control Panel lets you modify the system configuration. To open Control Panel: ▲ Select Start, and then select Control Panel. NOTE: You can also search for a specific Control Panel function using the Start menu search box. NOTE: All Control Panel items are accessible in administrator mode. In user mode, only Control Panel items that are enabled by the administrator for use by users are accessible.
● Wireless network settings ● DNS settings ● IPSec rules ● Configuring VPN settings ● Configuring HP Velocity Wired network settings The following table describes the options available in the Wired tab of the Network Manager. Option Description Enable IPv6 Enables IPv6. IPv4 is used by default, and they cannot be used at the same time. Ethernet Speed Lets you set the Ethernet Speed. If your switch or hub does not have a special requirement, leave this at the default setting of Automatic.
Use the Wireless tab to configure general settings. Option Description Scan AP Scans for available wireless networks. SSID Use this box to manually enter the SSID of the wireless network if it is not found by the scan. Wireless Band Select Auto, 2.4GHz, or 5GHz. SSID Hidden Enable this option if the SSID of the wireless network is set to be hidden (not broadcasting). Enable IPv6 Enables IPv6. IPv4 is used by default, and they cannot be used at the same time.
Option Description IPv6 Enabled Enables the usage of an IPv6 global address. NOTE: IPv6 Method HP ThinPro tries to obtain an IPv6 global address via route advertisement or DHCPv6. Lets you select between Automatic and Static. If your network environment is using DHCP, then the Automatic option should work without any further configurations. If Static is selected, the Static Address Configuration settings are displayed, and you must enter the IPv6 settings.
IPSec rules Use this tab to add, edit, and delete IPSec rules. An IPSec rule should be the same for each system that uses IPSec to communicate. When configuring an IPSec rule, use the General tab to set the rule’s information, addresses, and authentication method. The Source Address is the IP address of the thin client, and the Destination Address is the IP address of the system that the thin client is going to communicate with. NOTE: Only the PSK and Certificate authentication types are supported.
DHCP options To open the DHCP Option Manager: ▲ Select System and then select DHCP Options in Control Panel. The DHCP Option Manager displays details of the DHCP options that are requested by the thin client. TIP: The drop-down list allows you to filter which DHCP tags are displayed. To direct the thin client to request or ignore specific DHCP options: ▲ Select or deselect the check boxes in the Requested column.
Undoing a change You can undo each change, one at a time, if the changes have not yet been applied permanently. A restart of the thin client is required after each undo. To undo a change made with the Component Manager: 1. In the Component Manager, select Revert Last Change. 2. Select Yes to restart the thin client. Repeat this process for as many changes you want to undo.
● Local Accounts on page 50 ● Encryption on page 50 ● Options on page 50 Local Accounts The Local Accounts tab can be used to change the local root and user account passwords or to disable authentication using those accounts. CAUTION: Disabling the root and/or user accounts might leave your system in an unusable state unless Active Directory authentication is enabled.
the secret is displayed in plain text as long as the mouse button is held down. As soon as the button is released, the secret is again obscured. Use domain text entry: If enabled, a separate Domain input field is provided for the domain name where applicable. If disabled, the domain is determined by the value entered in the User field instead. For instance, if the User field contains “mike@mycorp”, the domain is assumed to be “mycorp”. If the user field is “graycorp \mary”, the domain is assumed to be “gray
Manageability Menu option Description Active Directory For more information, see Active Directory configuration on page 52. Automatic Update Lets you configure the Automatic Update server manually. For more information, see HP Smart Client Services on page 62. Easy Update Launches HP Easy Tools. For more information, see the user guide for HP Easy Tools. HPDM Agent Lets you configure the HP Device Manager (HPDM) Agent. For more information, see the Administrator Guide for HPDM.
Option Description Join the thin client to the domain As explained in the chapter on Active Directory Integration, this option lets you formally add the thin client to the Active Directory’s databases. Organizational Unit (OU) The thin client is usually added to the “Computers” OU of the database, but you can manually enter a different value here if your database schema demands it.
Select Compress the image if you want to compress the captured image. NOTE: The HP ThinPro image file is a simple disk dump. The uncompressed size is about 1 GB, and a compressed image without add-ons is approximately 500 MB. 6. Select Finish. When the image capture begins, all applications stop and a new window appears showing the progress. If a problem occurs, select Details for information. The desktop reappears after the capture is complete.
Deploying an HP ThinPro image with a USB flash drive To deploy an HP ThinPro image with a USB flash drive: IMPORTANT: If you abort a deployment, the previous image will not be restored and the contents of the thin client's flash drive will be corrupted. In this state, the thin client must be reimaged using a USB flash drive. 1. Turn off the target thin client. 2. Insert the USB flash drive. 3. Turn on the thin client.
Saving a client profile to a USB flash drive To save a client profile to a USB flash drive: 1. Insert a USB flash drive into a USB port on the thin client. 2. Select Management > ThinState in Control Panel. 3. Select the HP ThinPro configuration, and then select Next. 4. Select save the configuration, and then select Next. 5. Select on a USB key, and then select Next. 6. Select the USB flash drive. 7. Select Browse. 8.
Option Description VNC Read Only Makes the VNC session read-only. VNC Use Password Makes a password required when accessing the thin client using VNC. Select Set Password to set the password. Show “Stop Shadowing” Button If enabled, a Stop Shadowing button shows in the top left corner of the remote system. It stops VNC shadowing when pressed. VNC Allow Loopback Only If enabled, you can connect to the VNC server only from this thin client that is identified by the loopback address.
Menu option Description Sound Lets you control the playback, input devices, and input audio levels. USB Manager Lets you configure the redirection options for USB devices. For more information, see Redirecting USB devices on page 58. Serial Manager Lets you configure serial devices. Printers Lets you set up local and network printers. Local printers can be shared across the network. For more information, see Configuring printers on page 59.
Configuring printers To configure a printer: 1. Select Hardware and then select Printers in Control Panel. 2. In the Printing dialog, select Add . 3. In the New Printer dialog, select the printer to configure, and then select Forward. NOTE: If you select a serial printer, be sure to input the correct settings on the right side of the dialog, or the printer might not function correctly. 4. Select the make of the printer.
Customization Center To open Customization Center: ▲ Select Appearance and then select Customization Center in Control Panel. The button at the top of the Desktop page can be used to switch between the ThinPro and Smart Zero configurations. See Choosing an OS configuration on page 2 for more information about the differences between the two configurations.
9 System Information In the Start menu, select System Information to view system, network, and software information. The following table describes the information that is displayed on each panel. Panel Description General Displays information about the BIOS, operating system, CPU, and memory. Network Displays information about the network interface, gateway, and DNS settings.
10 HP Smart Client Services HP Smart Client Services is a set of server-side tools that enable you to configure client profiles that can be distributed to large numbers of thin clients. This function is called Automatic Update. HP ThinPro detects an Automatic Update server upon startup and configures settings accordingly. This simplifies device installation and maintenance.
Viewing the Automatic Update website 1. On the server desktop, select Start > Control Panel, and then select Administrative Tools. 2. Double-click Internet Information Services (IIS) Manager. 3. In the left pane of the IIS Manager, expand the following items: “Server name” > Sites > HP Automatic Update > auto-update NOTE: The physical location where the Automatic Update files are stored is as follows: C:\Program Files (x86)\HP\HP Smart Client Service\auto-update Creating an Automatic Update profile
5. Select the Finish button in the Current profile pane to exit Profile Editor. 6. Restart the thin client that uses the specified MAC address to initiate the Automatic Update process. Updating thin clients Using the broadcast update method To do a broadcast update, plug the thin client into the same network as the update server. A broadcast update relies on HP Smart Client Services, which works with IIS to automatically push updates to the thin client.
Using the DNS alias update method During system startup, Automatic Update attempts to resolve the DNS alias auto-update. If that host name resolves, it attempts to check for updates at http://auto-update:18287. This update method enables thin clients to access a single update server across the entire domain, thus simplifying management for deployments with many subnets and DHCP servers.
11 Profile Editor HP Smart Client Services contains Profile Editor, which allows administrators to create client profiles and upload them to the Automatic Update server. TIP: In addition to creating a new client profile, you can edit an existing profile that was exported using HP ThinState. A client profile contains the connections, settings, and customizations that were configured using Connection Manager and various Control Panel items.
NOTE: If a client kit is installed, it is displayed automatically in the Client Kits box, and additional registry settings will be available on the Registry screen. 2. Set the configuration to either standard (ThinPro) or zero (Smart Zero). NOTE: For older image versions, this setting is greyed out and set to zero automatically. Configuring a default connection for a client profile To configure a default connection for a client profile: 1.
NOTE: Typically, setting the owner and group as root and the permissions as 644 is satisfactory. If a special owner, group, or permissions are required, refer to standard Unix® file permissions for guidelines on changing the file details. 5. Select Save to finish adding the configuration file to the client profile. NOTE: A file installed as part of a profile will automatically overwrite any existing file on the file system at the destination path.
Serial or parallel printer configuration You can use Profile Editor to set up the serial or parallel printer ports. A USB printer automatically maps when plugged in. Obtaining the printer settings Before configuring printer ports, obtain the printer's settings. If available, check the printer's documentation before going further. If it is not available, follow these steps: 1. For most printers, press and hold the Feed button while turning the device on. 2. After a few seconds, release the Feed button.
NOTE: The port you need is in the section of ports labeled TS###, where ### is a number between 000–009, 033–044. The appropriate port depends on your hostname and the printer you want to install. For example, with a hostname of ZTAHENAKOS and a serial printer, select the port with (ZTAHENAKOS:COM1). For a parallel printer, select (ZTAHENAKOS:LPT1). The TS### is assigned by the server, so it will not be the same every time. 6. Select the manufacturer and driver for your printer.
12 Troubleshooting Troubleshooting network connectivity 1. Ping the desired server by doing the following: a. Select the System Information button on the taskbar, and then select the Net Tools tab. b. Under Select Tool, select Ping. c. In the Target Host box, enter the server address, and then select Start Process. If the ping is successful, the system will display the following output: PING 10.30.8.52 (10.30.8.52) 56(84) bytes of data. 64 bytes from 10.30.8.52: icmp_seq-1 ttl=64 time=0.
TIP: You can change the Debug level setting in the System Logs tab of the System Information window to specify the amount of information to be included in the diagnostic report. This information may be requested by HP for troubleshooting. Because the system resets log files when it reboots, be sure to capture logs before a reboot. For the most useful logs, set the level to capture a high level of detail before reproducing the problem and creating a diagnostic report. Saving system diagnostic data 1.
Viewing files in the /var/log folder The useful file in the /var/log folder is Xorg.0.log. Viewing files in the /etc folder The /etc folder contains the file system at the time the system diagnostics were run.
A USB updates When USB updates are enabled (see Customization Center on page 60), you can use a USB flash drive to simultaneously install multiple add-ons and certificates, as well as deploy a profile. To perform USB updates: 1. Place the desired files onto a USB flash drive. NOTE: The files can be placed in the root directory or in subfolders. 2. Connect the USB flash drive to the thin client.
B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool: Used to retrieve or modify BIOS settings ● BIOS flashing tool: Used to update the BIOS These tools can be run via an X terminal. BIOS settings tool The following table describes the syntax for the BIOS settings tool. NOTE: Changes do not take effect until the next reboot.
C Resizing the flash drive partition IMPORTANT: HP thin clients that ship from the factory with HP ThinPro use the entire flash drive. The image capture methods capture the smallest possible image, allowing images from larger flash drives to be deployed onto smaller flash drives that have enough space for the captured image. Resizing the flash drive partition should no longer be necessary for HP thin clients that ship from the factory with HP ThinPro.
D Registry keys The HP ThinPro registry keys are grouped into folders and can be modified in several different ways: ● Using a _File and Registry task in HPDM. ● Using the Registry Editor component of Profile Editor and then deploying the new profile. ● Using Registry Editor in the HP ThinPro user interface, which is available in the Tools menu in administrator mode. Each top-level section in this appendix corresponds to one of the top-level registry folders.
Registry key Description root/Audio/RecordScale Sets the volume scale for the microphone jack, ranging from 1 to 400. root/Audio/RecordScaleAuto If set to 1, the RecordScale value will be set automatically based on the thin client model. root/Audio/RecordVolume Sets the volume for the microphone jack, ranging from 1 to 100. root/Audio/VisibleInSystray If set to 1, a speaker icon is visible in the system tray.
ConnectionType custom Registry key Description root/ConnectionType/custom/authorizations/ user/add If set to 1, an end user has permission to add a new connection of this type using Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/custom/authorizations/ user/general If set to 1, an end user has permission to modify the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero.
80 Registry key Description root/ConnectionType/custom/connections/ /hasDesktopIcon If set to 1, the desktop icon for this connection is enabled. This key has no effect on Smart Zero. root/ConnectionType/custom/connections/ /iconPosition Sets the x,y coordinates of a pinned desktop icon. If not specified, the icon floats. root/ConnectionType/custom/connections/ /label Sets the connection name that is displayed in the UI.
Registry key Description root/ConnectionType/custom/coreSettings/ stopProcess Sets the behavior that should occur when connection-mgr stop is called on this connection. By default this is close, which will send a standard kill signal to the process. When set to kill, the process specified by appName will be forcefully killed. When set to custom, a custom execution script specified by wrapperScript will be executed with the argument stop to terminate the process gracefully.
Registry key Description hidden. If set to read-only, the widget is visible in the readonly state. root/ConnectionType/custom/gui/CustomManager/ widgets/waitForNetwork Controls the state of the Wait for network before connecting widget in Custom Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/firefox/connections/ /enableSmartCard If set to 1, smart card login is enabled for Citrix connections created via the web browser. root/ConnectionType/firefox/connections/ /extraEnvValues//key Sets the name of an extra environment variable for use with the connection. root/ConnectionType/firefox/connections/ /extraEnvValues//value Sets the value of an extra environment variable for use with the connection.
84 Registry key Description root/ConnectionType/firefox/connections/ /waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure. root/ConnectionType/firefox/coreSettings/ USBrelevant Specifies if this connection type is USB-relevant. If it is, it might have a USB plugin for redirecting USB devices.
Registry key Description settings and command line arguments for the connection. This key should not need to be modified. root/ConnectionType/firefox/general/ enableUserChanges If set to 1, the settings configured in the Firefox Preferences dialog will be saved after each session. root/ConnectionType/firefox/gui/ FirefoxManager/name This registry key is either used internally or reserved for future use. The value should not be changed.
Registry key Description root/ConnectionType/firefox/gui/ FirefoxManager/widgets/showBackForwardButton Controls the state of the Show Back and Forward Button widget in Web Browser Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/ConnectionType/freerdp/connections/ /SingleSignOn If enabled, the user, domain, and password combination for the RDP connection is saved to unlock the screen saver. root/ConnectionType/freerdp/connections/ /address Sets the hostname or IP address to connect to. The port number can be appended on the end after a colon character.
88 Registry key Description root/ConnectionType/freerdp/connections/ /disableMMRwithRFX If set to 1, multimedia redirection is disabled if a valid RemoteFX session is established. root/ConnectionType/freerdp/connections/ /domain Sets the default domain to supply to the remote host during login. If a domain is not specified, the default domain for the remote host will be used.
Registry key Description root/ConnectionType/freerdp/connections/ /hostnameType If set to hostname, the system hostname is sent to the remote host. This is typically used to identify the thin client associated with a particular RDP session. The sent hostname can be overridden using sendHostname in the connection-specific settings. If set to mac, the MAC address of the first available network adapter is sent instead of the hostname.
90 Registry key Description root/ConnectionType/freerdp/connections/ /password Sets the default password to supply to the remote host during login. This value will be encrypted. Generally, this setting is used for kiosk-style applications where a generic password is used for login. root/ConnectionType/freerdp/connections/ /perfFlagDesktopComposition If set to 1, desktop composition (such as translucent borders) is allowed if supported by the server.
Registry key Description root/ConnectionType/freerdp/connections/ /rdWebFeed/filter//name Specifies the name of a resource for the resource filter. RemoteApp and Desktop resources with a matching name will be available to users. root/ConnectionType/freerdp/connections/ /rdWebFeed/keepResourcesWindowOpened If set to 0, the resource selection window is closed automatically after a resource has started. If set to 1, the resource selection window is kept open after resources have started.
Registry key Description of HP ThinPro. This setting should be disabled only in the case of a defect specific to RemoteFX protocol. Disabling this setting might also disable more advanced codecs. root/ConnectionType/freerdp/connections/ /requireEncryptionOracleRemediation If set to 1, the Remote Desktop Client refuses to connect to servers that do not offer suitable protections. This addresses Microsoft security vulnerability CVE-2018-0886.
Registry key Description root/ConnectionType/freerdp/connections/ /timeoutError Sets the number of milliseconds to wait after losing the connection before giving up on reconnecting with the server. If set to 0, reconnection is attempted forever. root/ConnectionType/freerdp/connections/ /timeoutRecovery Sets the number of milliseconds to wait after losing the connection for networking to recover without trying a forced reconnect.
Registry key Description root/ConnectionType/freerdp/connections/ /windowSizePercentage root/ConnectionType/freerdp/connections/ /windowSizeWidth root/ConnectionType/freerdp/connections/ /windowType 94 root/ConnectionType/freerdp/connections/ /x11Capture This is a diagnostic function. If set to 1, X11 operations are captured for later playback. root/ConnectionType/freerdp/connections/ /x11CaptureDir This is a diagnostic function.
Registry key Description root/ConnectionType/freerdp/coreSettings/ label Sets the name to display for this connection type in the UI. root/ConnectionType/freerdp/coreSettings/ priorityInConnectionLists Sets the priority of this connection type when it is displayed in Connection Manager and the Configuration Wizard that displays during initial setup. A higher value will move the connection type towards the top of the list.
ssh 96 Registry key Description root/ConnectionType/ssh/authorizations/ user/add If set to 1, an end user has permission to add a new connection of this type using Connection Manager. This key has no effect on Smart Zero. root/ConnectionType/ssh/authorizations/user/ general If set to 1, an end user has permission to modify the general settings for this connection type using Connection Manager. This key has no effect on Smart Zero.
Registry key Description root/ConnectionType/ssh/connections// extraEnvValues//value Sets the value of an extra environment variable for use with the connection. root/ConnectionType/ssh/connections// fallBackConnection Sets the fallback connection via its UUID. root/ConnectionType/ssh/connections// font Sets the font size for the connection. root/ConnectionType/ssh/connections// foregroundColor Sets the foreground color for the connection.
98 Registry key Description root/ConnectionType/ssh/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified. root/ConnectionType/ssh/coreSettings/editor Sets the internal application name to use when Connection Manager is launched for this connection type. This key should not need to be modified. root/ConnectionType/ssh/coreSettings/icon Specifies the icon from the icon theme set to use for this connection.
Registry key Description root/ConnectionType/ssh/gui/SshManager/ widgets/address Controls the state of the Address widget in Secure Shell Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/ssh/gui/SshManager/ widgets/application Controls the state of the Run application widget in Secure Shell Connection Manager.
Registry key Description in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/ConnectionType/ssh/gui/SshManager/ widgets/isInMenu This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/ssh/gui/SshManager/ widgets/label Controls the state of the Name widget in Secure Shell Connection Manager.
Registry key Description root/ConnectionType/teemtalk/connections/ /authorizations/user/edit If set to 1, an end user has permission to modify the connection settings for this connection. root/ConnectionType/teemtalk/connections/ /authorizations/user/execution If set to 1, an end user has permission to execute this connection. root/ConnectionType/teemtalk/connections/ /autoReconnect If set to 1, the connection will be restarted when it is closed or disconnected.
Registry key Description root/ConnectionType/teemtalk/coreSettings/ appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/teemtalk/coreSettings/ className Sets the internal application class name to use for this connection type. This key should not need to be modified.
Registry key Description root/ConnectionType/teemtalk/gui/ TeemtalkManager/title This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/teemtalk/gui/ TeemtalkManager/widgets/autoReconnect Controls the state of the Auto reconnect widget in TeemTalk Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
Registry key Description root/ConnectionType/telnet/connections/ /authorizations/user/execution If set to 1, an end user has permission to execute this connection. root/ConnectionType/telnet/connections/ /autoReconnect If set to 1, the connection will be restarted when it is closed or disconnected.
Registry key Description root/ConnectionType/telnet/connections/ /waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure. root/ConnectionType/telnet/coreSettings/ USBrelevant Specifies if this connection type is USB-relevant. If it is, it might have a USB plugin for redirecting USB devices.
Registry key Description settings and command line arguments for the connection. This key should not need to be modified. root/ConnectionType/telnet/gui/TelnetManager/ name This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/telnet/gui/TelnetManager/ status This registry key is either used internally or reserved for future use. The value should not be changed.
Registry key Description user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the readonly state. root/ConnectionType/telnet/gui/TelnetManager/ widgets/waitForNetwork Controls the state of the Wait for network before connecting widget in Telnet Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
Registry key Description root/ConnectionType/view/connections// autoReconnect If set to 1, the connection will be restarted when it is closed or disconnected. root/ConnectionType/view/connections// autoReconnectDelay Sets the amount of time in seconds to wait before reconnecting the session. The default of 0 will cause the connection to reconnect immediately. This setting only takes effect when autoReconnect is set to 1.
Registry key Description Windows Media Player to be redirected to the client. This greatly improves full-screen and high-definition video playback for codecs such as WMV9, VC1, and MPEG4. Video is rendered locally using the CPU power. root/ConnectionType/view/connections// enableMediaProvider If set to 1, the VMware Horizon Virtualization Pack for Skype Business component is enabled. This component enables Linux users to redirect Skype for Business calls with the VMware Horizon View Client.
Registry key Description root/ConnectionType/view/connections// loginfields/showpassword If set to 1, the Show password check box is shown in the login dialog for the connection. If set to 2, the check box is shown but disabled. If set to 0, the check box is hidden. root/ConnectionType/view/connections// loginfields/smartcard If set to 1, the Smart card login check box is shown in the login dialog for the connection. If set to 2, the check box is shown but disabled.
Registry key Description is self-signed or expired, the user still will not be allowed to connect. If set to Allow all connections, the server certificate will not be verified and connections to any server will be allowed. root/ConnectionType/view/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure.
Registry key Description root/ConnectionType/view/connections// xfreerdpOptions/offScreenBitmaps If set to 0, off-screen bitmaps are disabled. This can increase performance slightly but will cause blocks of the screen to update asynchronously, causing screen transitions to update nonuniformly. root/ConnectionType/view/connections// xfreerdpOptions/perfFlagDesktopComposition If set to 1, desktop composition (such as translucent borders) is allowed if supported by the server.
Registry key Description root/ConnectionType/freerdp/connections/ /rdpProgressiveCodec If set to 1, RDP 8 progressive codecs are used if available. This setting should be disabled only in the case of a defect specific to RDP 8 progressive codecs. Disabling this setting might also disable more advanced codecs. root/ConnectionType/freerdp/connections/ /redirectPreference For redirection, the RDP client is given several destination possibilities.
Registry key Description root/ConnectionType/view/coreSettings/ USBrelevant Indicates if this connection type is USB-relevant. If it is, it might have a USB plugin for redirecting USB devices. root/ConnectionType/view/coreSettings/appName Sets the internal application name to use for this connection type. This key should not need to be modified. root/ConnectionType/view/coreSettings/ className Sets the internal application class name to use for this connection type.
Registry key Description root/ConnectionType/view/general/rdpOptions Options specified here will be forwarded directly to the RDP client if RDP is used as the display protocol for the VMware Horizon View connection. To see a full list of options, enter the following command in an X terminal: rdesktop --help root/ConnectionType/view/gui/viewManager/name This registry key is either used internally or reserved for future use. The value should not be changed.
Registry key Description root/ConnectionType/xdmcp/connections// autostart If set to a value of 1–5, the connection will be started automatically after the system boots, with the value of 1 having the highest priority. root/ConnectionType/xdmcp/connections// beforeStartingCommand Sets the command to execute before the connection starts. root/ConnectionType/xdmcp/connections// color Sets the color depth of the display for the connection.
Registry key Description root/ConnectionType/xdmcp/connections// waitForNetwork If set to 1, the connection will not be launched until networking is available. This ensures that, on a slow network, the connection does not launch before networking is available, which could cause a failure. root/ConnectionType/xdmcp/connections// windowSize Sets the window size of the connection. root/ConnectionType/xdmcp/coreSettings/ USBrelevant Specifies if this connection type is USB-relevant.
Registry key Description root/ConnectionType/xdmcp/coreSettings/tier Specifies the relative importance of this connection type and the order in which it is listed in the Create menu. root/ConnectionType/xdmcp/coreSettings/ watchPid If set to 1, the connection is monitored under the name specified by appName. This key should not need to be modified. root/ConnectionType/xdmcp/coreSettings/ wrapperScript Sets the script or binary to execute when launching this connection type.
Registry key Description root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/refreshRate This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xdmcp/gui/XdmcpManager/ widgets/type Controls the state of the Type widget in XDMCP Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden.
Registry key Description root/ConnectionType/xen/connections// authorizations/user/edit If set to 1, an end user has permission to modify the connection settings for this connection. root/ConnectionType/xen/connections// authorizations/user/execution If set to 1, an end user has permission to execute this connection.
Registry key Description (credentials are requested at startup), password (preconfigured user/domain/password), or smartcard (preconfigured smart card). root/ConnectionType/xen/connections// dependConnectionId This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xen/connections// domain Sets the domain to provide to the XenDesktop server. If no domain is specified, the default domain for the server is used.
Registry key Description root/ConnectionType/xen/connections// loginfields/showpassword If set to 1, the Show password button is shown in the login dialog for the connection. If set to 2, the button is shown but disabled. If set to 0, the button is hidden. root/ConnectionType/xen/connections// loginfields/smartcard If set to 1, the Smart card login check box is shown in the login dialog for the connection. If set to 2, the check box is shown but disabled.
Registry key Description of the last Xen published resource and when the user is logged out automatically and returned to the initial login screen. Citrix process delays might extend the auto-logout time. root/ConnectionType/xen/coreSettings/ autoLogoutDelayBeforeLaunch This setting applies to Citrix servers with multiple published resources. If less than 0, no auto-logout is performed.
Registry key Description the process specified by appName will be forcefully killed. When set to custom, a custom execution script specified by wrapperScript will be executed with the argument stop to terminate the process gracefully. root/ConnectionType/xen/coreSettings/tier Specifies the relative importance of this connection type and the order in which it is listed in the Create menu.
Registry key Description Exact Colors, precise colors are used. This setting directly maps to the Citrix .ini file setting ApproximateColors. root/ConnectionType/xen/general/ contentRedirection If set to 1, links from web content are sent from the server to the client so that the client can try to open them locally. root/ConnectionType/xen/general/debugLogLevel If set to 0, no debug log is created. If set to 3, an error level log is created. If set to 4, a warning level log is created.
Registry key Description root/ConnectionType/xen/general/ enableHDXFlashServerContentFetch NOTE: This feature is supported for the 32-bit version of HP ThinPro only. Controls the behavior of HDX Flash Server-Side Content Fetching. If disabled, the client will fetch for content. root/ConnectionType/xen/general/ enableHDXMediaStream If set to 1, HDX MediaStream is enabled. If set to 0, media files will still play via standard streaming, but the quality might not be as high.
Registry key Description root/ConnectionType/xen/general/ keyPassthroughEscapeChar Sets the keyboard key for disabling the transparent keyboard mode. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeChar. root/ConnectionType/xen/general/ keyPassthroughEscapeShift Sets the keyboard key combination for disabling the transparent keyboard mode. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeShift.
Registry key Description root/ConnectionType/xen/general/saveLogs If set to 1, detailed log information is saved after the session ends. This log information will be saved to the following directory: /tmp/debug/citrix// root/ConnectionType/xen/general/ serverCheckTimeout root/ConnectionType/xen/general/ sessionReliabilityTTL Specifies the session reliability timeout in seconds. This configures the Session Reliability Time To Live (TTL).
Registry key Description connections but reduces the amount of available disk space on the thin client. For thin clients on high-speed LANs, usage of the persistent disk cache is not necessary. This setting directly maps to the Citrix .ini file setting PersistentCacheEnabled. root/ConnectionType/xen/general/useEUKS Controls the use of Extended Unicode Keyboard Support (EUKS) on Windows servers. If set to 0, EUKS is not used. If set to 1, EUKS is used as a fallback.
Registry key Description root/ConnectionType/xen/gui/XenDesktopPanel/ disabled If set to 1, the Xen Desktop panel and its taskbar are disabled. This is usually used when autoStartResource or autoStartDesktop is enabled. root/ConnectionType/xen/gui/XenManager/name This registry key is either used internally or reserved for future use. The value should not be changed. root/ConnectionType/xen/gui/XenManager/status This registry key is either used internally or reserved for future use.
Registry key Description root/ConnectionType/xen/gui/XenManager/ widgets/fallBackConnection Controls the state of the Fallback Connection widget in Citrix Connection Manager. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state.
Registry key Description root/Dashboard/GUI/Clock If set to 1, the clock is shown on the taskbar. root/Dashboard/GUI/DomainUser If set to 1, the domain-user icon is shown on the taskbar if the system is in domain-login mode. root/Dashboard/GUI/PowerButton If set to 1, the power button is shown on the taskbar. root/Dashboard/GUI/Search If set to 1, the Search button is shown on the taskbar. root/Dashboard/GUI/SystemTray If set to 1, the system tray is shown on the taskbar.
Registry key Description root/Display/Configuration/quaternaryprofile Sets the profile to use for the fourth monitor via the profile name. root/Display/Configuration/quaternaryrelative Sets which monitor is used as a reference to set the position of the fourth monitor. root/Display/Configuration/secondaryConnector Sets the secondary connector. root/Display/Configuration/secondarymode Sets the position of the secondary monitor relative to the primary monitor.
Registry key Description root/Display/Profiles//width Sets the monitor resolution width. If set to 0, the resolution is auto-detected. root/Display/VidChip1 root/Display/VidChip2 root/Display/userLock If set to 1, and if the display settings have been modified by the user, the display settings are preserved when importing a client profile. root/Display/userLockEngaged This registry key is set to 1 automatically after the display settings have been modified by the user.
Registry key Description HPTC112233. If the pattern is TC%MAC%, the generated hostname would be TC112233445566. If the pattern is HP %MAC:7%, the generated hostname would be HP1122334. root/Network/EncryptWpaConfig If set to 1, the password is encrypted. root/Network/FtpProxy Sets the FTP proxy address. HP recommends using the following format for this value because the http prefix is better supported: http://ProxyServer:Port root/Network/Hostname Sets the hostname of the thin client.
Registry key Description root/Network/IPSec/IPSecRules// QMLifetimeSeconds Sets the phase 2 lifetime. root/Network/IPSec/IPSecRules// RuleDescription Sets the description for the IPSec rule. root/Network/IPSec/IPSecRules// RuleEnable If set to 1, the rule is enabled. root/Network/IPSec/IPSecRules//RuleName Sets the name for the IPSec rule. root/Network/IPSec/IPSecRules//SrcAddr Sets the source address for the IPSec rule.
Registry key Description root/Network/VPN/VPNC/LocalUDPPort Sets the local UDP port to use for VPNC. If set to 0, a random port will be used. This setting is valid only when the NAT traversal mode (NATTMode) is cisco-udp. root/Network/VPN/VPNC/NATTMode Sets the VPNC NAT traversal mode. root/Network/VPN/VPNC/Password Sets the VPNC user password. root/Network/VPN/VPNC/PerfectForwardSecrecy Sets the VPNC Diffie-Hellman group to use for Perfect Forward Secrecy (PFS).
Registry key Description root/Network/Wired/Profiles//IPv4/ Enabled If set to 1, IPv4 is enabled for this profile. root/Network/Wired/Profiles//IPv4/ Method If set to Automatic, the client uses DHCP to attempt to retrieve network settings. If set to Static, the values of the Address, SubnetMask, and DefaultGateway registry keys are used. HP does not recommend using Static in a generic client profile, because all clients would use the same IP address.
Registry key Description root/Network/Wired/Profiles//Security/ EAPTLS/Identity Sets the identity for TLS authentication. root/Network/Wired/Profiles//EAPTLS/ PrivateKey Sets the path to a private key file for TLS authentication. root/Network/Wired/Profiles//Security/ EAPTLS/PrivateKeyPassword Sets the password to a private key file for TLS authentication. root/Network/Wired/Profiles//EAPTLS/ UserCert Sets the path to a user certificate file for TLS authentication.
Registry key Description root/Network/Wired/UseWiredProfiles If set to 1, the wired connection is configured in profile mode, which can connect to multiple wired networks. If set to 0, it can connect to only one wired network. root/Network/WiredWirelessSwitch If set to 0, a wired network and a wireless network can be connected simultaneously. If set to 1, the wired network takes priority over the wireless network; that is, if the wired network cannot connect, a configured wireless network is used.
Registry key Description root/Network/Wireless/Profiles//IPv6/ DefaultGateway Sets the default gateway the device uses to communicate with the Internet. Typically, this Is the IP address of the router. This setting takes effect only if Method is set to Static. root/Network/Wireless/Profiles//IPv6/ Enabled If set to 1, IPv6 is enabled for this profile. root/Network/Wireless/Profiles//IPv6/ Method If set to Automatic, the client uses DHCP to attempt to retrieve network settings.
Registry key Description root/Network/Wireless/Profiles// Security/EAPTLS/Identity Sets the identity for TLS authentication. root/Network/Wireless/Profiles// Security/EAPTLS/PrivateKey Sets the path to a private key file for TLS authentication. root/Network/Wireless/Profiles// Security/EAPTLS/PrivateKeyPassword Sets the password to a private key file for TLS authentication.
Registry key Description root/Network/Wireless/Roaming/scanInterval Sets how often, in seconds, to scan for a stronger access point when the signal strength is below the roaming threshold. root/Network/Wireless/SSID Sets the wireless access point to use via its SSID. root/Network/Wireless/SSIDHidden Specifies if the SSID of the wireless access point is hidden. root/Network/Wireless/SSIDWhiteList Specifies a whitelist for wireless access points.
Registry key Description root/Network/Wireless/ disableUserCreateWirelessProfile If set to 1, user accounts cannot create wireless profiles from the wireless system tray. root/Network/Wireless/ disableUserWirelessProfileTrayMenu If set to 1, the wireless menu of the wireless system tray icon is disabled for the user account. root/Network/Wireless/ disableWirelessProfileTrayMenu If set to 1, the wireless menu of the wireless system tray icon is disabled.
Registry key Description root/Power/currentPowerPlan This registry key selects which power plan is used. This is automatically set to default. root/Power/default/AC/brightness Sets the default brightness percentage level for when the mobile thin client is plugged in. root/Power/default/AC/cpuMode Sets the CPU mode for a power plan while the computer is connected to AC power. By default, it is set to performance.
Registry key Description root/Power/default/battery/powerButtonAction Specifies what to do when power button is pressed. root/Power/default/battery/sleep Sets how many minutes to wait before entering Sleep. 0 = never. root/Power/default/battery/standby Sets how many minutes to wait before turning off the display. 0 = never. root/Power/default/battery/timeoutDim This key is currently not in use.
Registry key Description root/ScepMgr/ScepEnroll/ScepServers// ServerUrl Sets the SCEP server URL, which is necessary for the SCEP client to enroll a certificate. root/ScepMgr/ScepEnroll/ScepServers// Status/Code Contains the status code of the SCEP enrollment. This value is read-only. root/ScepMgr/ScepEnroll/ScepServers// Status/Detail Contains detailed information about the SCEP enrollment. This value is read-only.
SystemInfo Registry key Description root/SystemInfo/Pages/General If set to 0, the General tab of the System Information window is hidden from end users. root/SystemInfo/Pages/License If set to 0, the Software License tab of the System Information window is hidden from end users. root/SystemInfo/Pages/NetTools If set to 0, the Net Tools tab of the System Information window is hidden from end users.
Registry key Description root/USB/Devices//State Sets whether this device is mapped to the remote host as follows: 0 = Do Not Redirect; 1 = Use Defaults; 2 = Redirect. root/USB/Devices//VendorID Sets the vendor ID of the device. root/USB/root/autoSwitchProtocol If set to 1, the remote USB protocol will switch automatically based on which protocol is chosen. root/USB/root/mass-storage/allowed If set to 1, mass storage devices will be mounted automatically when the protocol is local.
Registry key Description root/auto-update/VisibleInSystray If set to 1, the Automatic Update system tray icon is enabled. root/auto-update/checkCertSig If set to 1, the certificate signature is verified. root/auto-update/checkCustomSig If set to 1, the custom packages signature is verified. root/auto-update/checkImgSig Reserved for future use. root/auto-update/checkPackageSig If set to 1, the packages signature is verified.
Registry key Description hidden. If set to read-only, the widget is visible in the readonly state. root/auto-update/password Sets the password used when ManualUpdate is enabled. This is only used when protocol is set to ftp. This value will be encrypted. root/auto-update/path Sets the relative path from the default server URL for when ManualUpdate is enabled. Typically, this is empty or set to auto-update.
Registry key Description root/background/desktop/imagePath If theme is set to either none or image, this key stores the desktop background image path used by the user-defined theme. root/background/desktop/lastBrowseDir If theme is set to none, this key stores the last used directory. root/background/desktop/style If theme is set to none, this key stores how the background image is placed on the desktop (such as center, tile, stretch, fit, and fill).
desktop Registry key Description root/desktop/preferences/arrangeBy Specifies whether to arrange icons by name or type. root/desktop/preferences/fontFamily Specifies the font used for desktop icons. root/desktop/preferences/gridSize Specifies, in pixels, the desktop icon grid size. If set to a value less than 64, the size is computed as a proportion of the monitor size. root/desktop/preferences/iconGlowColor Specifies the color that glows behind the desktop icon when a pointer hovers over it.
Registry key Description root/desktop/preferences/textShadowColor Specifies the shadow color behind desktop icons and text. Valid strings are in the style QColor::setNamedColor(). If not set, the system chooses a color that contrasts with the text color. root/desktop/preferences/textSize Specifies the height of the desktop icon text in pixels. If nonpositive, the height is calculated as a proportion of the monitor size.
Registry key Description root/domain/loginAtStart If set to 1, and if the thin client has been added to a domain, a login screen is displayed when the thin client starts up. Otherwise, the legacy ThinPro shared desktop is displayed at startup. root/domain/retainUserRegistry If set to 1, any custom setting changes made by the user are retained between login sessions. root/domain/workgroup Specifies the workgroup or “short domain” associated with the thin client's domain membership.
Registry key Description root/firewall/services//short root/firewall/sources root/firewall/startAtBoot hwh264 Registry key Description root/hwh264/force2x4k HP does not recommend changing the value of this key. In some Citrix H264 desktop configurations, large desktop streams with dual monitors cause a flickering effect. H264 is usually disabled for large streams due to this issue.
Registry key Description root/keyboard/numlock If set to 1, the Num Lock function is enabled at system startup. This registry key is intentionally ignored on mobile thin clients. root/keyboard/switch Sets the keyboard shortcut for switching between the first and second keyboard layout (enable2 must also be set to 1). Valid values are as follows: grp:ctrl_shift_toggle, grp:ctrl_alt_toggle, grp:alt_shift_toggle. root/keyboard/variant Sets the primary keyboard variant.
Registry key Description root/login/sleep/authorized If set to 1, the Sleep function is available at the login screen. root/login/touchscreen/authorized If set to 1, touch screen settings can be configured at the login screen. The registry key root/touchscreen/enabled must also be enabled. mouse Registry key Description root/mouse/MouseHandedness If set to 0, the mouse is right-handed. If set to 1, the mouse is left-handed. root/mouse/MouseSpeed Sets the acceleration of the mouse pointer.
Registry key Description root/screensaver/buttons/configure/authorized If set to 1, the Configuration button is available while the screen is locked. root/screensaver/buttons/info/authorized If set to 1, the System Information button is available while the screen is locked. root/screensaver/buttons/keyboard/authorized If set to 1, keyboard layout settings can be configured while the screen is locked.
Registry key Description root/screensaver/off Sets the timeout delay in minutes before the monitor turns off. root/screensaver/origImageCopyPath This is the path where the custom image is saved when mode is set to Default. root/screensaver/solidColor If useSolidColor is on and enableCustomLogo is off, this solid color is used for the screen saver. root/screensaver/standby Sets the timeout delay in minutes before the monitor goes into standby mode.
Registry key Description root/security/encryption/identity/ secretHashAlgorithm Sets the algorithm for creating a hash of a secret. Key Derivation Functions (KDFs) such as scrypt or argon2 are better than straightforward hashes because it is not quick to compute a rainbow dictionary using a KDF. All algorithms use an appropriate amount of random salt, which is regenerated each time the secret is hashed. The supported list includes scrypt, Argon2, SHA-256, and SHA-512 (though the latter two are not KDFs).
Registry key Description root/time/dateFormatLong An optional way to override the long date format used in various ThinPro tools. For formatting, do a web search for QDate::toString. If left blank, a locale-specific string is usually used. root/time/dateFormatShort An optional way to override the short date format used in various ThinPro tools. For formatting, do a web search for QDate::toString. If left blank, a locale-specific string is usually used.
Registry key Description that the DHCP server for the thin client forwards the tcode DHCP tag (which is usually tag 101, although 100 and 2 can work also). root/time/useNTPServers If set to 1, the use of NTP time servers to synchronize the thin client clock is enabled. If this is enabled, ensure that an NTP server is specified via DHCP or via NTPServers. touchscreen Registry key Description root/touchscreen/beep Defines whether the thin client beeps when the touch screen is used.
Registry key Description root/translation/gui/LocaleManager/status This registry key is either used internally or reserved for future use. The value should not be changed. root/translation/gui/LocaleManager/title This registry key is either used internally or reserved for future use. The value should not be changed. root/translation/gui/LocaleManager/widgets/ localeSettings Controls the state of the locale setting widget in the Language tool.
Registry key Description root/users/user/apps/hptc-agent-mgr/ authorized If set to 1, the HPDM Agent Control Panel item is accessible by end users. root/users/user/apps/hptc-auto-update/ authorized If set to 1, the Automatic Update Control Panel item is accessible by end users. root/users/user/apps/hptc-background-mgr/ authorized If set to 1, the Background Manager Control Panel item is accessible by end users.
Registry key Description root/users/user/apps/hptc-power-mgr/ authorized If set to 1, the Power Manager Control Panel item is accessible by end users. root/users/user/apps/hptc-printer-mgr/ authorized If set to 1, the Printers Control Panel item is accessible by end users. root/users/user/apps/hptc-regeditor/ authorized If set to 1, Registry Editor is accessible by end users. root/users/user/apps/hptc-restore/authorized If set to 1, the Snapshots Control Panel item is accessible by end users.
Registry key Description CAUTION: Enabling X terminal access is a security risk and is not recommended in a production environment. The X terminal should only be enabled for use in debugging a protected, nonproduction environment. root/users/user/apps/scim-setup/authorized If set to 1, the SCIM Input Method Control Panel item is accessible by end users. root/users/user/desktopScaling Specifies the percentage to increase or decrease the size of desktop elements.
Registry key Description root/vncserver/coreSettings/vncPassword Sets the password for VNC shadowing. The key vncUsePassword must also be enabled. root/vncserver/coreSettings/vncReadOnly If set to 1, VNC shadowing will operate in view-only mode. root/vncserver/coreSettings/ vncRefuseInDefault If set to 1, VNC requests are refused automatically if the user does not interact with the notification dialog before the timeout.
Registry key Description root/vncserver/gui/VNCShadowManager/widgets/ vncPassword Controls the state of the Set Password widget in the VNC Shadow tool. If set to active, the widget is visible in the UI and the user can interact with it. If set to inactive, the widget is hidden. If set to read-only, the widget is visible in the read-only state. root/vncserver/gui/VNCShadowManager/widgets/ vncReadOnly Controls the state of the VNC Read Only widget in the VNC Shadow tool.
Registry key Description root/zero-login/buttons/locale/authorized If set to 1, the Locale selection is available in the login or Smart Zero credentials dialog box. root/zero-login/buttons/mouse/authorized If set to 1, the Mouse selection is available in the login or Smart Zero credentials dialog box. root/zero-login/buttons/onscreenKeyboard/ authorized If set to 1, the on-screen keyboard option is available in the login or Smart Zero credentials dialog box.
Index A Active Directory 52 add-ons 1 administrator mode 3 audio redirection RDP 22 VMware Horizon View 28 B Background Manager 59 C Certificate Manager 51 certificates installing 51 VMware Horizon View 29 Citrix HP True Graphics 36 settings 10 settings, general 12 client profile adding files 67 adding symbolic link 68 certificates 67 customization 66 loading 66 registry settings 67 saving 68 Component Manager 48 connections advanced settings 7 configuration 6 hiding 59 Control Panel Active Directory 52 B
wired 44 wireless 44 O OS configuration, choosing system diagnostics 71 2 P parallel printer configuration 69 passwords, change 49 power management settings 43 Power Manager 43 printer configuration 69 printer redirection RDP 22 printers 59 Profile Editor 66 R RDP audio redirection 22 device redirection 21 mass storage redirection 21 multi-monitor sessions 20 multimedia redirection 21 printer redirection 22 RemoteFX 20 settings, per-connection 15 smart card redirection 23 USB redirection 21 registry keys
