HP ThinPro 7.0 - Administrator Guide

12 Troubleshooting ........................................................................................................................................ 71
Troubleshooting network connectivity ............................................................................................................... 71
Troubleshooting Citrix password expiration ....................................................................................................... 71
Using system diagnostics to troubleshoot .......................................................................................................... 71
Saving system diagnostic data ......................................................................................................... 72
Uncompressing the system diagnostic les ..................................................................................... 72
Uncompressing the system diagnostic les on Windows-based systems .................... 72
Uncompressing the system diagnostic les in Linux- or Unix-based systems ............. 72
Viewing the system diagnostic les .................................................................................................. 72
Viewing les in the Commands folder ............................................................................ 72
Viewing les in the /var/log folder ................................................................................. 73
Viewing les in the /etc folder ........................................................................................ 73
Appendix A USB updates ................................................................................................................................. 74
HP ThinUpdate ..................................................................................................................................................... 74
Appendix B BIOS tools (desktop thin clients only) ............................................................................................. 75
BIOS settings tool ................................................................................................................................................ 75
BIOS ashing tool ................................................................................................................................................ 75
Appendix C Resizing the ash drive partition .................................................................................................... 76
Appendix D Registry keys ............................................................................................................................... 77
Audio .................................................................................................................................................................... 77
CertMgr ................................................................................................................................................................ 78
ComponentMgr .................................................................................................................................................... 78
ConnectionManager ............................................................................................................................................. 78
ConnectionType ................................................................................................................................................... 79
custom ............................................................................................................................................... 79
refox ................................................................................................................................................ 82
freerdp ............................................................................................................................................... 86
ssh ..................................................................................................................................................... 96
teemtalk .......................................................................................................................................... 100
telnet ............................................................................................................................................... 103
view ................................................................................................................................................. 107
xdmcp .............................................................................................................................................. 115
xen ................................................................................................................................................... 119
DHCP .................................................................................................................................................................. 131
Dashboard .......................................................................................................................................................... 131
Display ............................................................................................................................................................... 132
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