HP True Graphics - Administrator Guide

4 Tips & best practices

Consider the following when using HP True Graphics:

●

After connecting to a remote desktop, you can use Citrix HDX Monitor to determine which encoder is

being used for the session by examining the Component_Encoder value under the Graphics - Thinwire

Advanced section. If the value reads DeepCompressionV2Encoder or DeepCompressionEncoder, then

the server is properly sending the data in a format that is accelerated by HP True Graphics.

NOTE: If legacy graphics are being forced via a server policy, such as CompatibilityEncoder or

LegacyEncoder, the server is compressing graphics in a method that is compatible with older versions of

Citrix clients, and HP True Graphics will not provide enhanced performance.

●

HP True Graphics might provide some benets to older versions of XenDesktop if using HDX 3D Pro.

Benets are not provided if HDX 3D Pro is used with the visual quality set to Always Lossless, because

then the graphical information is not sent to the thin client in H.264 format.