Intel Unite Solution - Enterprise Deployment Guide

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 5 of 83
12.6 Caution Area: The user may see longer-than-usual connect times, or periodic
slow screen updates. .................................................................................................................................... 64
12.7 Caution Area: Slowness on the PIN Server .................................................................................. 64
12.8 Mac Client troubleshooting ....................................................................................................................... 64
12.8.1 Enterprise Server Connection Error -1003: A server with the specified
hostname could not be found. ......................................................................................... 64
12.8.2 Enterprise Server Connection Error -1001: The request timed out ..... 65
12.8.3 Enterprise Server Connection Error -1200: An SSL error has
occurred and a secure connection to the server cannot be made. ....... 65
12.9 The Mac OS Intel Unite app is removed/uninstalled from the Client device and
an alternate or newer version of the Intel Unite application is installed,
however the old install properties are present.......................................................................... 65
12.10 Error 2147217900: failed to execute SQL string. .................................................................... 66
12.11 Error message: “Database error” ........................................................................................................ 66
12.12 The Admin Web Portal is not displaying properly (missing components) .............. 66
Appendix A. Enterprise Server Preparation ...................................................................................................................................... 67
Enabling IIS ........................................................................................................................................................................... 67
Microsoft SQL Server Install ...................................................................................................................................... 71
Creating a DNS service record ................................................................................................................................. 75
Appendix B. Example of ServerConfig.xml ....................................................................................................................................... 76
Appendix C. Intel Unite Solution - Security Overview .............................................................................................................. 77
Intel Unite Software - Security Flow .................................................................................................................... 77
Step 1: PIN Assignment ............................................................................................................................. 78
Step 2: PIN Lookup ....................................................................................................................................... 79
Step 3: Connection Initiation ................................................................................................................. 80
Step 4: Connection Approval .................................................................................................................. 81
Appendix D. Intel Unite Solution – Load Balancer ...................................................................................................................... 82