Intel Unite Solution - Enterprise Deployment Guide

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 61 of 83
12 Troubleshooting
12.1 The Admin Portal page cannot be reached after installing the Intel
Unite application on the server
Workaround/Solution: Make sure the necessary roles and features for Web Server have been added to the
server.
 Add Roles and Features to the server using Server manager
o Server Roles: Web Server
 Include Management Tools
o Add .NET Framework 3.5 features
o Add .NET Framework 4 features
 ASP .NET
 WCF Services
 HTTP Activation
 Web Server Roles:
 Web Server, Common HTTP features and Default Document.
12.2 Can’t access the Admin Portal
If you receive an error page when accessing the Admin Portal about a specific xml tag in the Web.config,
remove the tag from the Web.config in the top level of the portal’s virtual directory (accessible from IIS
management console).
 Verify that the Web Service installation was successful by following the link:
https://<yourservername>/unite/ccservice.asmx
o Select GetProfile.
o Enter test in the Value field and press invoke.