User Guide - Windows 10
Updating programs and drivers .......................................................................................................................... 54
Cleaning your computer ...................................................................................................................................... 54
Cleaning procedures .......................................................................................................................... 54
Cleaning the display ........................................................................................................ 55
Cleaning the sides or cover ............................................................................................. 55
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 55
Traveling with or shipping your computer .......................................................................................................... 55
9 Backup and recovery .................................................................................................................................... 57
Creating recovery media and backups ................................................................................................................ 57
Creating HP Recovery media (select products only) ......................................................................... 57
Using Windows tools ........................................................................................................................................... 58
Restore and recovery ........................................................................................................................................... 59
Recovering using HP Recovery Manager ........................................................................................... 59
What you need to know before you get started ............................................................. 59
Using the HP Recovery partition (select products only) ................................................. 60
Using HP Recovery media to recover .............................................................................. 60
Changing the computer boot order ................................................................................ 61
Removing the HP Recovery partition (select products only) ......................................... 61
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 62
Using Computer Setup ......................................................................................................................................... 62
Starting Computer Setup .................................................................................................................. 62
Navigating and selecting in Computer Setup ................................................................................... 62
Restoring factory settings in Computer Setup ................................................................................. 63
Updating the BIOS ............................................................................................................................. 64
Determining the BIOS version ......................................................................................... 64
Downloading a BIOS update ........................................................................................... 64
Changing the boot order using the f9 prompt .................................................................................. 65
TPM BIOS settings (select products only) ........................................................................................................... 65
Using HP Sure Start (select products only) ......................................................................................................... 66
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
12 Specications ............................................................................................................................................ 69
Input power .......................................................................................................................................................... 69
Operating environment ....................................................................................................................................... 69
13 Electrostatic Discharge .............................................................................................................................. 70
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