Installation Manual

47
Cooling system failure
When the temperature inside the UTM device exceeds 45°C (113°F), the cooling system may have failed.
Follow these steps to troubleshoot the cooling system:
Step1 Check whether the fans are running properly.
Step2 Check whether the working environment of the UTM device is well ventilated.
Step3 If the temperature inside the UTM device exceeds 60°C (140°F), the following information appears on
the configuration terminal:
%Jun 28 10:27:27:653 2010 HP DRVMSG/3/Temp2High: Temperature Point 0/0 Too High.
#Jun 28 10:27:28:432 2010 HP DEV/1/BOARD TEMPERATURE UPPER:
Trap 1.3.6.1.4.1.2011.2.23.1.12.1.16:frameIndex is 0, slotIndex 0.0
%Jun 28 10:27:28:433 2010 HP DEV/4/BOARD TEMP TOOHIGH:
Board temperature is too high on Chassis 0 Slot 0, type is RPU.
Step4 Use the display environment command to check whether the temperature in the UTM device keeps rising.
If the temperature inside the UTM device exceeds 90°C (194°F), power off the UTM device immediately
and contact your local sales agent.
Interface module failure
After an interface module is installed and the UTM device is powered on, the LEDs on the interface
module panel indicate abnormal operation.
Follow these steps to solve this problem:
Step1 Check whether the interface module cable is correctly selected.
Step2 Check whether the interface module cable is correctly connected.
Step3 Use the display interface command to check whether the interface has been correctly configured and is
working properly.