User Guide

Norton™ Personal Firewall
CD Replacement Form
FOR CD REPLACEMENT
Please send me: ___ CD Replacement
Name ________________________________________________________________________________________________
Company Name________________________________________________________________________________________
Street Address (No P.O. Boxes, Please) _____________________________________________________________________
City_______________________________________________________State _______ Zip/Postal Code _________________
Country* ________________________________________ Daytime Phone _______________________________________
Software Purchase Date _________________________________________________________________________________
*This offer limited to U.S., Canada, and Mexico. Outside North America, contact your local Symantec office or distributor.
Briefly describe the problem:_____________________________________________________________________________
FORM OF PAYMENT ** (CHECK ONE):
___ Check (Payable to Symantec) Amount Enclosed $ _________ __ Visa __ Mastercard __ AMEX
Credit Card Number ___________________________________________________________________ Expires __________
Name on Card (please print) _________________________________ Signature ___________________________________
**U.S. Dollars. Payment must be made in U.S. dollars drawn on a U.S. bank.
MAIL YOUR CD REPLACEMENT ORDER TO:
Symantec Corporation
Attention: Order Processing
555 International Way
Springfield, OR 97477 [phone]
Please allow 2-3 weeks for delivery within the U.S.
Symantec and Norton Personal Firewall are trademarks of Symantec Corporation.
Other brands and products are trademarks of their respective holder/s.
© 2002 Symantec Corporation. All rights reserved. Printed in the U.S.A.
CD REPLACEMENT: After your 60-Day Limited Warranty, if your CD becomes unusable, fill out and return 1) this form, 2) your damaged
CD, and 3) your payment (see pricing below, add sales tax if applicable), to the address below to receive replacement CD. DURING THE 60-
DAY LIMITED WARRANTY PERIOD, THIS SERVICE IS FREE. You must be a registered customer in order to receive CD replacements.
If your Symantec product was installed on your computer when you purchased it, contact your hardware manufacturer for CD replacement
information.
CD Replacement Price $ 10.00
Sales Tax (See Table) ______
Shipping & Handling $ 9.95
TOTAL DUE ______
SALES TAX TABLE: AZ (5%), CA (7.25%), CO (3%), CT (6%), DC (5.75%), FL (6%), GA (4%),
IA (5%), IL (6.25%), IN (5%), KS (4.9%), LA (4%), MA (5%), MD (5%), ME (6%), MI
(6%), MN (6.5%), MO (4.225%), NC (6%), NJ (6%), NY (4%), OH (5%), OK (4.5%), PA
(6%), SC (5%), TN (6%), TX (6.25%), VA (4.5%), WA (6.5%), WI (5%).
Please add local sales tax (as well as state sales tax) in AZ, CA, FL, GA, MO, NY, OH, OK,
SC, TN, TX, WA, WI.