2011x/2011s/2011xi 2211f/2211x 2311cm/2311f/2311x/2311xi 2511x 2711x LCD Monitors User Guide
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About This Guide This guide provides information on safety and maintenance, setting up the LCD monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide
Table of contents 1 Product Features ............................................................................................................... 1 LCD Monitors .......................................................................................................................... 1 2 Safety and Maintenance Guidelines .................................................................................. 3 Important Safety Information .........................................................................
Appendix A Troubleshooting ............................................................................................. 24 Solving Common Problems ...................................................................................................... 24 Getting Support from hp.com .................................................................................................. 26 Preparing to Call Technical Support .........................................................................................
1 Product Features LCD Monitors Figure 1-1 LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with an LED backlight and the following features: ● Large diagonal display ● Maximum graphics resolution ◦ 2011x/ 2011xi/ 2011s: 1600 x 900 @ 60Hz ◦ 2211f / 2211x: 1920 x 1080 @ 60Hz ◦ 2311cm / 2311f / 2311x/ 2311xi: 1920 x 1080 @ 60Hz ◦ 2511x: 1920 x 1080 @ 60Hz ◦ 2711x: 1920 x 1080 @ 60Hz ◦ Plus full-screen support for lower resoluti
2 ● Dynamic contrast ratio (DCR) to provide deeper blacks and brighter whites for brilliant shading effects while gaming or watching movies ● External USB powered speakers with audio cable provided (select models) ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) ● Power S
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, be sure that the power source and connection are appropriate for this monitor. For information on the correct power cord set to use with the monitor, see Power Cord Set Requirements on page 33. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power-cord grounding plug. The grounding plug is an important safety feature.
● Install the monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. ● Do not allow anything to rest on the power cord. Do not walk on the cord. Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself.
Cleaning the Monitor CAUTION: Spray the cleaner on a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It might run behind the bezel and damage the electronics. Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the monitor. 1. Turn off the monitor and unplug the power cord from the back of the unit. 2.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. Assembling the Monitor Place the monitor in a convenient, well-ventilated location near your computer.
3. Slide the hinge bracket on the monitor into the opening on top of the pedestal. The panel will click into place when fully inserted. Figure 3-2 Inserting the Monitor Panel Connecting Monitor Cables CAUTION: Before connecting cables to the monitor, ensure that the computer and monitor are powered off. NOTE: When using a DVI, VGA, or HDMI signal, you must connect your audio output to external speakers. The video source is determined by the video cable used.
Connecting the VGA Video Cable Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer. The VGA cable is included with select models.
Connecting the DVI-D Video Cable (Select Models) Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI-D video connector on the computer. You can use this cable only if your computer has a DVI compliant graphics card that is either integrated or installed. The DVI-D connector and cable are included with select models.
Connecting the HDMI Cable (Select Models) Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device. The HDMI cable is included with select models. NOTE: The audio stream must be connected directly to external speakers or to an audio receiver.
Connecting the Power Cord 1. Follow all electrical and power warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power-cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
Installing the Cable Management Clip Install the cable management clip over the input cable and power cord to gather them together behind the monitor. Figure 3-7 Installing the Cable management Clip High-Bandwidth Digital Content Protection (HDCP) select models Your monitor supports HDCP and can receive high-definition content. High-definition content is available in many sources, such as Blu-ray disc devices or HDTV air or cable broadcasts.
Turning on the Monitor 1. Press the power button on the computer to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage might occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Adjusting The Tilt For optimal viewing, adjust the screen tilt to your own preference, as follows: CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while changing the tilt. 1. Face the front of the monitor and hold the base so that you do not topple the monitor while changing the tilt. 2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen.
Connecting External Speakers and Audio Cable (Select Models) Use the following procedure to connect the external speakers to a computer. 1. Turn the computer on. 2. Connect the audio cable to the audio-speaker connector on the computer, and then connect the USB power cable to a USB connector on the computer. NOTE: Use the volume controls on the computer to adjust the speaker volume.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2.
Front-Panel Controls Control buttons (represented by icons) are located on the bottom right of the monitor. Button Icon Description Quick View Opens the OSD Quick View menu where you can select a viewing mode which compliments or optimizes the content you are viewing. Minus Navigates down through the OSD menu and decreases adjustment levels. Source Chooses the video input source from the computer. Not supported on the 2011s model.
5. Select Save and Return. If you do not want to save the setting, select Cancel from the submenu or Exit from the Main Menu. 6. Press the Menu button to exit the OSD. NOTE: When a menu is displayed, if the buttons are untouched for 30 seconds (factory default), adjustments and settings are saved and the menu closes. OSD Menu Selections The following table lists the on-screen display (OSD) menu selections and their functional descriptions.
Icon Main Menu Options Sub-menu Options Image Control Description Adjusts the screen image. Auto-Adjustment Automatically adjust the screen image. NOTE: This item can only be used with a VGA input signal. Clock Minimizes any vertical bars or strips visible on the screen background. Adjusting the Clock also changes the horizontal screen image (VGA input only). Clock Phase Adjusts the focus of the display.
Icon Main Menu Options Sub-menu Options Description Vertical OSD Position Changes the viewing position of the OSD menu to the top or bottom area of the screen. OSD Transparency Adjust to view the background information through the OSD. OSD Timeout Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Management Selects the power-management features of the monitor.
Icon Main Menu Options Sub-menu Options Description DDC/CI Support Allows the computer to control some OSD menu features such as Brightness, Contrast, and Color Temperature. Select: ● On ● Off The factory default is On. Bezel Power LED Turns the light (LED) in the Power button on and off. When set to off, the light will remain off at all times. Sleep Timer Provides the timer-adjustment menu options: ● Set Current Time — Sets the current time in hours and minutes.
Icon Main Menu Options Sub-menu Options Source Control Description Selects the video input signal. The factory default by priority is DVI, VGA, and then HDMI. DVI (select models) Selects DVI as the video input signal. HDMI (select models) Selects HDMI as the video input signal. VGA Selects VGA as the video input signal. Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources.
● OSD Lockout — The OSD can be enabled or disabled by pressing and holding the Menu button on the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lockout appears for 10 seconds. ◦ If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD. ◦ If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD. ● Dynamic Contrast Ratio ON — Indicates that DCR is turned on.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power button LED is not on. Make sure that the Power button is on, and the power cord is connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Power source LED is not on.
Problem Solution No Audio. Make sure that the speaker audio cable and USB power cable are connected directly to the computer. NOTE: No Plug and Play. External speakers are available for select models only. In order for the Plug and Play feature of the monitor to work, you need a computer and graphic card that are compatible with Plug and Play. Check with your computer manufacturer. Check the video cable on the monitor, and make sure that none of the pins are bent.
Getting Support from hp.com Before you contact customer service, refer to HP Technical Support at: www.hp.com/support. Select your country/region, and then follow the links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.
B Technical Specifications All specifications represent the typical specifications provided by HP component manufacturers; performance might vary either higher or lower. HP LCD Monitors Table B-1 2011x/2011s/2011xi Specifications Specifications Video Input Terminals: VGA and/or DVI Maximum Weight (unpacked): 3.4 kg (7.5 lb) Dimensions (w x d x h): 486.8 x 158.9 x 378.7 mm (19.16 x 6.26 x 14.
Table B-3 2311cm/2311f/2311x/2311xi Specifications (continued) Specifications Dimensions (w x d x h): 557.95 x 159.0 x 416.48 mm (21.97 x 6.26 x 16.40 in) Maximum Graphics Resolution: 1920 x 1080 @ 60 Hz Optimum Graphics Resolution: 1920 x 1080 @ 60 Hz Power Source (adapter): 100-240 VAC (ca), 50/60 Hz Power Source (monitor): 12V dc, 50/60 Hz Table B-4 2511x Specifications Specifications Video Input Terminals: VGA, DVI, and HDMI Maximum Weight (unpacked): 5.13 kg (11.
Table B-6 2011x/2011s/2011xi Factory Preset Video Input Modes Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.469 59.94 2 720 x 400 31.469 70.087 3 800 x 600 37.879 60.317 4 1024 x 768 48.363 60.004 5 1280 x 720 45.00 60.00 6 1280 x 1024 63.98 60.02 7 1440 x 900 55.94 59.89 8 1600 x 900 60.00 60.
Entering User Modes The video controller signal might occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a factory preset mode. It this occurs, you might need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these factory preset modes and saved in memory.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. German Ergonomics Notice HP products which bear the "GS" approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic requirements.
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products.
Additional information on the ENERGY STAR® program, its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at www.energystar.gov/powermanagement. Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste.
Restriction of Hazardous Substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit www.hp.com/go/jisc0950.