HP 2140 Fax series User Guide Part number: CM721-90001 m
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting and additional warranty.
Contents Quick start.............................................................................................................................. 4 Load paper.............................................................................................................................. 4 Load documents to fax or copy............................................................................................... 5 Send a fax.......................................................................................
Additional features.............................................................................................................. 23 Set rings to answer............................................................................................................... 23 Use Caller ID........................................................................................................................ 24 Turn Caller ID on...........................................................................................
6 Care and maintenance........................................................................................................ 38 Print cartridge information..................................................................................................... 38 View ink level......................................................................................................................... 38 Print the self test...........................................................................................
1 Quick start This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instructions. The “arrow buttons" located at the left and right of OK button on the control panel are designated by ^ ►in the instructions. Load paper You can load up to 50 sheets of plain paper in the input tray. Before loading the paper, make sure the paper size is set correctly in the basic fax menu. For more information, see Paper Size on page 13.
Load documents to fax or copy Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you. Push the Paper Tray Cover back into place. Load documents to fax or copy You can load up to 15 pages in the document feeder. Load the documents face down (printed side toward the machine). Adjust guides to document width. Send a fax 1. Place the document to be sent (up to 15 pages) in the document feeder. 2.
Receive a fax Receive a fax How faxes are received depends on how the Answer Mode/Receive Mode is set. For more information, see Set rings to answer on page 23. FAX answer mode The fax machine will answer the telephone, automatically detect fax tones, and receive a fax. TIP: However, if you accidentally answer the telephone and hear fax tones, press the Start button to receive the fax.
Make a telephone call Make a telephone call Use one of the following methods: • Pick up the handset and dial the number. • Press and hold a One Touch number. This turns on the speaker. When you are connected, pick up the handset. For more information, see One-touch dialing on page 19. • Press the Speed Dial button, when search & Dial appears in the display, press OK and search for the number. When the correct number appears, press Start. This turns on the speaker.
HP Fax basics This chapter lists the basic features of your new HP Fax and introduces you to the machine. The HP Fax features The HP Fax offers the following features: • 200 page fax memory • 50 page paper tray • 15 page document feeder • Favorites capability: Scan the entire document into memory before sending (see page 25). • 100 speed dialing locations (includinglO One-Touch speed dials) (see page 18).
The HP 2140 Fax The HP 2140 Fax Parts of the HP Fax Figure 2-1 Front view 1 Document support 5 Document feeder 2 Paper tray 6 Handset 3 Paper tray cover 7 Paper guide 4 Document guide 8 Paper support Figure 2-2 Rear view Power cord socket Connect handset to the HANDSET port. Connect telephone line to the LINE port.
The HP 2140 Fax Control Panel of HP Fax Figure 2-3 Control panel of HP Fax Label Icon 1 Name and Description Mode/Contrast: • • When no document is loaded, pressing this button changes the Receive Mode. See Answer/receive mode on page 27. When a document is loaded, pressing this button changes the contrast for faxing and copying. 2 Resolution; Improves the clarity of a document that you are faxing or copying. 3 Access Cartridge; Moves the print cartridge to the center so it can easily be replaced.
The HP 2140 Fax (continued) Label Icon Name and Description 9 Number keypad: Dials telephone and fax numbers and enters letters and symbols in text fields. The phone key pad is also used for one-touch dialing. 10 Symbols; [The 0 key]. Used to enter special characters when entering a name in a text field. 11 Speed Dial; Stores and dials 100 telephone/fax numbers. 12 Redial/Pause; • • Automatically redials the last number or allows you to select one of the last 10 numbers to redial.
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Overview of menu options Overview of menu options Your fax machine has settings that you can change. To find out how the options are currently set, print the System Data report (see Print reports on page 34). To change these settings, see Navigate the menus on page 15. The tables below shows the options for a menu in the left column and their setting choices in the right column.
Overview of menu options (continued) Option Settings Send From Memory You can set your machine to scan a document into memory and then send the fax. The settings are on and off. Caller ID You can see the number of the person calling you. Before using this feature, Caller ID service must be installed on your telephone line by the telephone company. The settings are on, on w/ junk Fax, and off. For more information, see Use Caller ID on page 24. (This option is not avaiiable in all countries/regions.
Loudspeaker (continued) Option Settings Cancel Schedule Cancels all scheduled faxes. Set Fax Forward Allows you to forward incoming faxes to another fax number. TOOLS menu Option Settings Clean Cartridge Cleans the print cartridge to improve print quality. Align Cartridge Aligns the print cartridge to improve print quality. view Ink Level Allows you to see the estimated level of ink remaining in the cartridge. Adjust Scanner Use only if you have dropped the fax machine.
Enter dates, times, text, and telephone numbers Press the Menu button to access the menu system. Use the i ► buttons to scroll through the options on a particular level. Press OK to select a particular menu option. Press Cancel to return to Ready mode. Example To change the default Resolution setting to Fine, you would take the following steps. 1. Press the Menu button repeatedly until basic fax displays. 2. Press OK. silent Mode will display. 3. Use the ^ ► to scroll until Resolution displays. 4.
Enter dates, times, text, and telephone numbers Most text fields The letters and numbers scroll as shown next to each button for text fields such as the phone book. Press the 2 to display an a and press ► for the cursor to advance before pressing 3 to select d. If you want a b, press 2 twice in rapid succession.
Speed dialing Fax header telephone number For most telephone numbers you can only enter the numbers (for example, 1234567890). For the fax header that prints on all your faxes (see Set the fax header information on page 34), you can enter some punctuation in the number. To punctuate the telephone number in the fax header, use these keys. Tabie 2-2 Keys to punctuate the fax header telephone number Key Produces # “space” * For example, to enter ‘+123 456 7890’ follow these steps.
Speed dialing • If you want a pause between numbers (for example, when entering an access code where you need to wait for a second dial tone), press Redial/Pause. A p appears in the display. For a longer pause, simply press Redial/Pause again. • If you make a mistake while entering a number, use i ► to move the cursor under the digit, then enter the correct digit. • Cancel will backspace delete in the field. • Holding down Cancel will clear the whole field. 4.
Paper types and sizes Paper types and sizes The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb., 75 g/m^) in the following sizes: A4, Letter, and Legal. TIP: Some papers have a side that’s been conditioned for printing. The print side is usually indicated on the paper’s packaging. Always load with the print side facing you. You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive quality can be obtained with many types of plain paper.
Set document resolution and contrast for a single copy • If you are loading pages that are unusually thick or thin, feed one sheet at a time. If the document does not feed correctly, open the control panel, remove the document, and try loading it again. • For more information on what kind of paper you can use for documents, see Acceptable documents on page 52. DO NOT try to send documents that are: wet covered with wet ink or paste wrinkled, curled, or folded too thin (less than 0.07 mm (0.18 in.
Adjust volume • SUPER FINE works Well for docuiTients containing extremely fine detail; for example, a map or engineering drawing. SUPER fine only works if the remote machine also has the super fine feature. NOTE: SUPER FINE mode is not used when sending documents scanned into memory (i.e., Broadcasting and Delayed Fax). If you are sending document using one of these methods, SUPER FINE will be changed back to FINE even though you selected SUPER FINE. 3.
Additional features This chapter contains information on additional features you may want to set or change for your HP Fax. • Rings to answer: Sets the number of rings before the HP Fax answers the phone. • Caller ID: If you subscribe to Caller ID through your local phone company, you can use it with your HP Fax. • Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers from sending you a fax.
Use Caller ID Use Caller ID Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers. Once you have subscribed to Caller ID services through your local phone company, your machine can display caller information. NOTE: This option is not available in all countries/regions. Turn Caller ID on 1. Press Menu repeatedly until basic fax displays and press OK. 2. Use the ^ ► to scroll to caller id and press OK. 3.
Favorites Delete a number 1. Press Menu repeatedly until basic fax appears and press OK. 2. Press i ► until Set Junk Fax No. displays and press OK. 3. Press i ► until Delete displays and press OK. The machine shows the first junk number. Press ^ ► to scroll to the junk fax number you want to delete and press OK. Favorites Favorites enables you to store documents that are frequently faxed and send them to selected fax numbers without the originals.
Image TCR Image TCR Image TCR (Transmission Confirmation Report) is a valuable tool for keeping records of faxes you send. It prints a Sending Confirm page with a miniaturized image of the first page of the fax on it. See the following example. S e n d i n g Date Маше Tel. G o n f i r - m . SEP-15-20Q2 SUM 11:25 PAT 1234567890 Phone Pages Start Tiir.e Elapsed Time Med Result 987654321 1/1 09-15 11:24 00'39" ЕСЙ Ok First page of recent dccuraent transmitted.
Answer/receive mode If you have this service follow both of these instructions in this order to set it up and use it. Step 1—Teach the HP Fax the ring pattern The HP Fax will learn the ring pattern when you call it from another telephone or fax machine. 1. Be ready to call the fax machine. 2. Press Menu repeatedly until basic fax displays and press OK. 3. Use ^ ► to scroll through the options until drpd Mode displays and press OK. Call this fax from another fax machine... Waiting Ring... will display. 4.
Answer/receive mode (continued) How are you going to use your HP Fax? Read about... • Telephone with few or no fax calls. TEL mode When no document is loaded, press the Mode/Contrast button until the desired option displays. • FAX mode • • • • AUTO mode • • • • TEL mode 28 Additional features • • In Ready mode, fax appears in the right hand corner of the display. When you get a call, the machine answers and receives the fax automatically.
4 Advanced faxing In this chapter, you will learn how to use the advanced fax features of your machine. The “arrow buttons" located at the left and right of OK button on the control panel are designated by < ► in the instructions. Broadcasting With Broadcasting you can have your HP Fax send your fax up to 20 fax numbers at once. The documents are automatically erased from memory when Broadcasting is finished. 1. 2. 3. 4. Turn the document face down and feed it into the machine.
Polling 5. Press OK when the number appears in the display. • If you have more destinations, select y by using i ► and press OK when asked Another? Y/N and repeat steps from 4. • If you have finished entering all the numbers, answer N and press OK. 6. Enter the name if you want to name the transmission. If not, skip this step. 7. Press OK. 8. Enter the time (in the next 24 hours) for the transmission to start. 9. Press OK when the time appears correctly in the display.
To cancel the scheduled job Polling another fax to receive You can dial another fax machine that has a document waiting and request it to be sent to your fax machine. 1. Dial the telephone number of the remote machine that is ready to be polled. TIP: One touch buttons do not work in this area. 2. Press Menu when you hear a fax tone from the remote machine. The display shows To poll documents press Start. 3. Press Start. 4. Enter the other fax’s Poll Code to retrieve the document, and press OK.
Forward faxes Start Date&Time will display. b. Press OK. The current date and time will display. Enter the start time and press OK. End Date&Time will display. Press OK. Enter the end time and press OK. • The machine returns to Ready mode and fwd will appear in the display at the start time and every fax will be forwarded to your new location till the end time. • 32 Advanced faxing During forwarding time, the answer mode temporarily changes to fax.
Feature reference This chapter contains instructions for other features of the HP Fax that you may want to use from time to time. The “arrow buttons" located at the left and right of OK button on the control panel are designated by < ►in the instructions. Set the date and time The current date and time are shown in the display when the machine is on and ready for use (Ready mode). The date and time will be printed on all faxes you send. 1. Press Menu. 2. Press < ► to choose set date & time and press OK.
Set the fax header information Key sounds The Key sounds are the beeps the keys make. 1. Press Menu repeatedly until set up sound appears and press OK. 2. Press < ► to select Key Sounds and press OK. 3. Select On or o f f and press OK. Silent mode You can turn the sounds of the HP Fax (including ringing) on and off using the control panel button. You can also set all sounds to turn off on a daily schedule; for example, turn all the sounds off between 8 pm and 8 am. 1.
Print reports Report name Content Multi-Communication This report prints automatically if you have faxed documents to more than one location by using Broadcasting. Power Fail Report If you have a scheduled job (such as, delayed fax and send poll) and there is a power failure, this report is printed automatically when power is restored. Reports you can print You can print these reports whenever you need to. Some of these reports can be set to print automatically also. 1. 2. 3. 4.
Reprinting faxes Reprinting faxes You may sometimes need to reprint a received fax. Your machine stores the most recently received faxes in memory (approximately 200 pages). As this memory is filled, old faxes that have been printed will be erased to make room for new faxes. H NOTE: Unplugging the fax machine power cord and plugging it back in again clears the memory including all unprinted or unsent faxes. A power outage also clears the fax machine memory. 1.
Loudspeaker Loudspeaker You do not need to pick up the handset to make a phone call. When dialing, just press the Loudspeaker button and enter the numbers. When your party answers, pick up the handset to talk to them. This feature is especially useful for checking voicemail messages. S’ NOTE: Your HP Fax does not have speakerphone capabilities. The loudspeaker enables you to hear calls but you must speak using the handset.
Care and maintenance This chapter contains information about changing print cartridges, maintaining your HP Fax, the menu settings, error messages, and troubleshooting. Print cartridge information The print cartridge life is very sensitive to the content of received faxes or copies you make. To increase its life, we recommend you follow the instructions below: • Always use the HP 701 (CC635A) black inkjet print cartridge. NOTE: Your HP Fax was shipped with a starter ink cartridge.
Print the self test Print the self test When you want to test if the machine is working correctly, you can check it by printing the self test. 1. Press Menu repeatedly until tools appears and press OK. 2. Scroll to Self Test by pressing i ► and press OK. The machine runs self test and prints a report which shows the current status of the machine.
Replace the print cartridge 3. Push the cartridge down and remove it. 4. Take out a new cartridge from its packaging and carefully remove the tape covering the printhead. Hold the cartridge by the colored top or black areas only. Do not touch the copper area. 5. To load the cartridge insert the cartridge as shown below. When the cartridge is pushed to the back of the cartridge carrier, push the top of the cartridge until it clicks into place.
Clear jammed documents and paper Clear jammed documents and paper Document jams during transmission If a document jams during transmission or copying, Remove jammed document appears in the display. DO NOT pull the document out of the slot. Doing so could harm your machine. To clear document jam: 1. Open the control panel. 2. Carefully remove the jammed document. 3. Close the control panel firmly until it clicks into place.
Maintain the print cartridge If the paper is jammed in the paper feed area 1. Remove the jammed paper as shown. If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine. 2. Reload new paper with the print side facing toward you. 3. Press Cancel when finished. 4. If this was a fax, reprint the fax. For more information, see Reprinting faxes on page 36.
Maintain the print cartridge Open the control panel and cartridge compartment cover and remove the cartridge. See Replace the print cartridge on page 39. Gently blot and wipe the contacts dry. • Use a clean cloth dampened with water to gently clean the entire coppercolored contacts. • To dissolve any dried ink, hold the damp cloth against the contacts for about three seconds. Copper-colored contacts Ink nozzles (do not clean) A CAUTION: Do not touch or clean the ink nozzles. 4.
Clean the document scanner area 5. Clean the cartridge carrier contacts with clean cotton swab. 6. Plug in the power cord and reinstall the cartridge. Clean the document scanner area To keep your machine working properly, occasionally clean the white roller, document feeder rubber piece, and the scanning glass. If they are dirty, documents sent to another fax machine will not be clear. A CAUTION: When you turn the power off to clean the scanner, documents stored in memory will be lost. 1.
Adjust the scanner 3. Wipe the white roller surface with a soft cloth dampened with water. 4. Clean the document feeder rubber piece at the back of the control panel. 5. Carefully wipe the scanning glass with a soft, dry, lint free cloth. • If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one. • 6. Be careful not to scratch the glass surface. Replace the roller in reverse order, and then close the control panel firmly until it clicks into place.
LCD error messages LCD error messages These are the error message that may display along with solutions for you. Display Status/Solution Adjust scanner first in TOOLS menu Adjust the scanner to fix this problem as described in Adjust the scanner on page 45. Check white paper document and try again You must use plain, white paper when adjusting the scanner. See Adjust the scanner on page 45. Clean white roller, glass and try again For more information, see Clean the document scanner area on page 44.
LCD error messages (continued) Display Status/Solution Memory Full Memory has become full while scanning a document. Press OK to send or copy the scanned pages only. To cancel the job press Cancel and try again when memory becomes available, or split the new document into smaller parts. See Clearing memory on page 36. Press OK to continue Memory Received Ink Low. Install new ink cartridge The machine has data stored in memory. Replace the print cartridge with new one in order to print the faxes.
Troubleshooting (continued) Display Status/Solution Remove jammed paper and press Cancel The paper has jammed during printing. To clear the paper jam, see Paper jams during printing on page 41. Send Error. Try again. There is an error while sending a fax. System Busy Try again later The fax machine is busy doing something else. To redial now, press Start The machine is waiting (three minutes) to automatically redial the fax number that was busy or did not answer.
Troubleshooting (continued) Problem Solution The numbers stored in memory do not dial correctly. Make sure the numbers are programmed correctly. To print a Phone book list, see Print reports on page 34. The document does not feed into the machine. Be sure the document is not wrinkied, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. See Document types and sizes on page 52. You cannot receive faxes automatically.
Troubleshooting (continued) Problem Solution You cannot store a document in memory. There may not be enough memory available to hold the document you want to store. If the display shows a Memory Full message, do the following until you can store your document in memory: Print ail unprinted faxes in memory (see Reprinting faxes on page 36. Deiete unneeded polling faxes, broadcast faxes, or delayed faxes (see To cancel the scheduled job on page 31).
Troubleshooting Paper feeding problems Problem Solution Paper is jammed during printing. Clear paper jam as described in Paper jams during printing on page 41. Paper sticks together. • • Paper fails to feed. Remove any obstructions inside the machine. Multiple sheets of paper feed. When loading paper, do not force the paper down into the machine. If multiple sheets have caused a paper jam, clear the paper jam. (see Paper jams during printing on page 41.) Paper skews or buckles in the paper tray.
7 Specifications and regulatory information This chapter contains product and supplies specifications, ordering information, and regulatory statements. Paper types and sizes The HP Fax is designed to work optimally with plain cotton bond paper. The following paper sizes and weight can be used with your machine: Paper size Dimensions Paperweight A4 210mm X 297mm (8.Sin x 11.7in) Letter 216mm X 279mm (8.Sin x ll.Oin) Legal 216mm X 356mm (8.Sin x 14.
Print cartridge Print cartridge The HP Fax uses the following print cartridge. 701 HP 701 black inkjet print cartridge CC635A Product specifications The specifications are subject to change without notice.
Product specifications (continued) Item Resoiution Specification Copy Standard/Fine: 300 x 300 dpi Super Fine/Photo: 600 x 300 dpi Faxing Standard: 100 x 200 dpi Fine: 200 x 200 dpi Super Fine: 400 x 200 dpi Speed dials 100 ECM mode YES Grey scale 64 ievels User memory capacity 2.
A sample of ITU #1 test chart (reduced to 60.5%) A sample of ITU #1 test chart (reduced to 60.5%) THE SLEREXE COMPANY LIMITED SAPORS LANE- BOOLE - DORSET - BH 25 8 ER TKLEPMOINEBOOLF.CMS 5I6I7 - T!iU',X l?A456 18th January, 1972. Our Ref. 350/PJC/EAC Dr. P.N. Cundall Mining Surveys Ltd. Holroyd Road, Reading, Berks. Dear Pete, Permit to introduce you to the facility of facsimile transmission. In facsimile a photocell is caused to perform a raster scan over the subject copy.
Environmental product stewardship program Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. For more information, visit HP Commitment to the Environment website at: http://www.hp.com/ao/environment Ozone production 3 This product generates no appreciable ozone gas (O ).
Regulatory notices Regulatory notices The HP Fax meets product requirements from regulatory agencies in your country/region. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRG-0802. This regulatory number should not be confused with the marketing name (HP 2140 Fax series) or product number. Notice to users of the U.S.
Regulatory notices HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC power. Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone network from abnormal surges on the AC powerllne.
Use Hewlett-Packard support services Notice to users of the Canadian teiephone network/Note à i'attention des utiiisateurs du réseau téléphonique Canadien This product meets the applicable Industry Canada technical specifications/Le présent materiel est conforme aux specifications techniques applicables d'industrie Canada. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
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Declaration of conformity Declaration of conformity DECLARATION OF CONFORMITY m according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRG-0802 Supplier's Name: Supplier's Address: Hewlett-Packard Company Extended Printing Solutions (EPS) 61 Alexandra Terrace #08-01 Harbour Link Singapore 119936 Declares, that the product: Product Name and Model: HP 2140 Fax series Regulatory Model Number: SNPRG-0802 Product Options: Al! conforms to the following Product Specifications and Regulations: EMC: Class B FCC
Hewlett-Packard LIMITED WARRANTY STATEMENT Hewlett-Packard LIMITED WARRANTY STATEMENT HP product Duration of limited warranty Fax 1 year Print or Ink cartridges Until on the HP the warranty ink cartridge does not is has depleted been cover or the reached, HP ink “end of warranty” whichever products that occurs have date printed first. been This refilled, rem anufactured, refurbished, m isused, or tam pered with. Accessories A.
Index Access Cartridge button 39 alarm sounds 33 align cartridge menu 15 answer ring pattern detection 26 answer/receive mode 27 arrow buttons 4 Auto Journal menu 14 auto reduction menu 13 automatic fax redial 22 block junk faxes 24 broadcasting 29 menu 14 broadcasting faxes 29 buttons Access Cartridge 10 Back 10 Cancel 11 control panel Copy 11 Favorites 10 Loudspeaker 11 Menu 10 Mode/Contrast 10 Mute 11 Number keypad 11 OK 10 Redial/Pause 11 Resolution 10 Scroll/Volume 10 Speed Dial 11 Start 11 Symbols 1
H help 59 help list 35 HP Fax parts of 9 HP support 59 messages displayed 46 mode/contrast button 10 mute button 11 I N image TCR 26 menu 14 ink cartridge maintenance 42 part number 38, 53 replacing 39 ink level 15 cartridge 38 ITU #1 chart 55 number keypad 11 jams clearing paper 41 document 41 paper 41 journal 14 junk fax blocking 24 report 35 junk faxes 14 K key sounds 34 language 13 menu 13 loading documents 5 loading paper 4 Loudspeaker button 11 loudspeaker 15, 37 button 11 M making a copy 6 m
set broadcasting menu 14 set delayed fax menu 14 set fax forward menu 15 set junk fax no menu 14 set polling send menu 14 setting date and time 33 setting fax number 34 silent mode daily 34 daily schedule 13 menu 13 sounds alarm 33 keys 34 on and off 33 WakeUp 33 speaker volume 22 speed dial button 11 programming 18 using 18 speed dials number of 8 start button 11 supplies print cartridge 38 symbols button 11 system data 35 V view ink level menu 15 volume ring 22 speaker 22 W WakeUp 33 WakeUp sounds 33 wa
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