User Guide
© Copyright 2019 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. DisplayPort™, the DisplayPort™ logo, and VESA® are trademarks owned by the Video Electronics Standards Association (VESA) in the United States and other countries.
About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
iv About this guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 22 Maintenance guidelines ....................................................................................................................................... 22 Cleaning the monitor ......................................................................................................................... 22 Shipping the monitor ...........................
1 Getting started Important safety information A power cord is included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features Depending on the model, your monitor might include the following features: ● 54.6 cm (21.5 in) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio ● 60.45 cm (23.
Front components Table 1-1 Front components and their descriptions Component Description (1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. When the OSD menu is open, the Menu light turns on. (2) OSD buttons When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. For a description of these functions, see Using the function buttons on page 15.
Rear components Table 1-2 Rear components and their descriptions 4 Component Description (1) Power connector Connects an AC adapter. (2) DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console. (3) HDMI port Connects the HDMI cable to a source device such as a computer or game console. (4) VGA port Connects a VGA cable from the monitor to a source device such as a computer.
Setting up the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel.
Mounting the monitor head The monitor head can be attached to a wall, swing arm, or other mounting fixture. IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, use four 4 mm, 0.7 pitch, 10 mm–long screws. Longer screws might damage the monitor. Be sure to verify that the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor head.
Attaching the monitor head to a mounting device 1. Remove the four screws from the VESA holes located on the rear of the monitor head. 2. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
Connecting the cables NOTE: Depending on the model, the monitor may be capable of supporting VGA, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically determines which inputs have valid video signals. The inputs can be selected through the OSD menu. The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 8 1. Place the monitor in a convenient, well-ventilated location near the computer. 2.
● 3. Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. To enable sound from the monitor’s speakers, connect one end of an audio cable (not included) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device (select models only).
4. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Adjusting the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. 1. Tilt the monitor head forward or backward to set it to a comfortable eye level. 2.
b. Pivot the monitor clockwise 90° from landscape to portrait orientation (2). IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom right corner of the monitor panel will come in contact with the base and potentially cause damage to the monitor. NOTE: Use the operating system's display settings to rotate the image on the screen from portrait to landscape.
Turning on the monitor IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty.
2 Using the monitor Downloading software and utilities You can download and install the following files from http://www.hp.com/support: ● INF (Information) file ● ICM (Image Color Matching) files ● HP Display Assistant: Adjusts the monitor settings and enables theft-deterrence features To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions.
Table 2-1 OSD menu options and descriptions Main menu Description Brightness+ Adjusts the brightness, contrast, dynamic contrast, black stretch, and video level. Color Selects and adjusts the screen color. Input Selects the video input signal (DisplayPort, HDMI, or VGA). Image Adjusts the screen image. Power Adjusts the power settings. Menu Adjusts the on-screen display (OSD) menu and function button controls.
Reassigning the function buttons You can change the assignable function buttons from their default values so that when the buttons are activated, you can quickly access commonly used menu items. You cannot reassign the Menu button. To reassign the function buttons: 1. Press the Menu button to open the OSD menu. 2. Select Menu, select Assign Buttons, and then select one of the available options for the button you want to assign.
Adjusting blue light output (select products only) Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen. To adjust the blue light output from the monitor: 1. Press one of the OSD buttons to activate the buttons, and then press the Menu button to open the OSD. Select Color Control. 2.
3 Support and troubleshooting Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues Possible cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button.
Button lockouts Holding down the power button or Menu button for 10 seconds disables that button. You can re-enable the button by holding the button down again for 10 seconds. The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed.
Optimizing image performance (analog input) You can adjust two controls in the on-screen display to improve image performance: Clock and Phase (available in the OSD menu). Use these controls only when the auto-adjustment function does not provide a satisfactory image. NOTE: The Clock and Phase controls are adjustable only when you use an analog (VGA) input. These controls are not adjustable for digital inputs.
2. Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up or down. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Shipping the monitor Keep the original packing box in a storage area. You may need it later if you ship the monitor or move.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 54.6 cm (21.5 in) model specifications Table A-1 54.6 cm (21.
Table A-2 60.45 cm (23.8 in) model specifications (continued) Specification Measurement Maximum weight (unpacked, with stand) 4.61 kg 10.15 lbs Height (highest position) 46.43 cm 18.28 in Height (lowest position) 36.43 cm 14.35 in Depth 21.16 cm 8.34 in Width 53.82 cm 21.
Table A-3 68.6 cm (27 in) model specifications (continued) Specification Measurement Power source 100 V ac to 240 V ac 50/60 Hz Input terminal One HDMI port, one DisplayPort connector, one VGA port, and one audio-in jack Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults. The monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen.
Energy saver feature The monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the backlight is turned off, and the power light turns amber. When the monitor is in the reduced power state, the monitor uses < 0.5 watts of power.
B Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.
HP links Our contact webform HP comfort and safety guide HP public sector sales Contacting support NOTE: ● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products: – ● 32 Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
