User guide

A-9
Service Information Form
When requesting service, please complete this form for the HP Field Repair Center or an
authorized HP Dealer Repair Center.
This form must be shipped with your equipment. Service cannot begin until we have this
information. Be sure you have followed the repacking guidelines listed earlier in this
section of the manual.
Who is returning this equipment?
Company/Institution_______________________________________________
Date _____________
Person to Contact_____________________________________Phone _______
Alternate Contact ____________________________________Phone________
What is being sent?
Model Number________________________ Serial Number ________________
Have you included an optical disk? Yes_____ No ______
Returning Shipping Address:
__________________________________________________________________
__________________________________________________________________
How will you pay for the repairs?
Except for contract and warranty services, a credit card number or purchase order
number and authorized signature must accompany any request for service. Standard
repair prices may be obtained by contacting a Repair Center.
Warranty: purchased/received date _______________________________
(Enclose proof of purchase or receiving document indicating original received date.)