HP EliteBook 2730p Notebook PC Maintenance and Service Guide Document Part Number: 483222-001 October 2008 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2008 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc.
Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Contents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio connector board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth module . . . . . . . . . . . . . . . . . . . . . .
Contents 9 Connector pin assignments 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Product description Category Description Product Name HP EliteBook 2730p Notebook PC Processors Intel® Core™2 Duo ultra low-voltage, non-socketed processors: ■ SL9400 1.86-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ SL9300 1.60-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■ SU9300 1.
Product description Category Description Mass storage drives Supports 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.
Product description Category Description Docking HP 2700 Ultra-Slim Expansion Base support Signals passed through docking connector: ■ External monitor ■ Headphone ■ Microphone ■ Optical drive support ■ Power ■ RJ-45 ■ USB 2.
Product description Category Description Operating system Restore media: Windows Vista Business 32 Windows Vista Business 64 Windows Vista Ultimate 32 Windows Vista DRDVD Windows XPTablet Windows XPTablet DRDVD Microsoft Office Ready restore DVD Certified: Novell SuSE Linux Web support: Windows Vista Enterprise 32 Windows Vista Enterprise 64 Serviceability 1–4 End-user replaceable parts: ■ AC adapter ■ Battery (system) ■ Hard drive ■ Memory module ■ Optical drive ■ WLAN module ■ WWAN module Maintena
2 External component identification Top components Wireless antenna locations Item Component Description 1 WWAN antenna* Sends and receives wireless signals to communicate with wireless wide area networks (WWAN). 2 WLAN antennae (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). 3 External WWAN antenna Sends and receives wireless signals to communicate with wireless wide area networks (WWAN).
External component identification Display components Item 2–2 Component Description 1 Webcam light (select models only) On: The webcam is in use. 2 Webcam (select models only) Records audio and video and captures still photographs. 3 Keyboard light button Opens and turns on the keyboard light. 4 Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed.
External component identification Buttons and switches Item Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on. 2 Presentation button Starts the presentation feature. 3 Volume mute button Mutes and restores speaker sound. 4 Volume scroll zone Adjusts speaker volume: ■ To decrease volume, slide your finger across the volume scroll zone from right to left. You can also press and hold the left end of the volume scroll zone.
External component identification Keys Item 2–4 Component Description 1 esc key Displays system information when pressed in combination with the fn key. 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 3 Windows logo key Displays the Windows Start menu. 4 Windows applications key Displays a shortcut menu for items beneath the pointer. 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
External component identification Lights Item Component Description 1 Power light ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state (Windows Vista) or Standby (Windows XP). ■ Off: The computer is off or in Hibernation. 2 Battery light ■ Amber: A battery is charging. ■ Turquoise: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low battery level.
External component identification Pointing devices Item Component Description 1 TouchPad light ■ Off: TouchPad is enabled. ■ Amber: TouchPad is disabled. 2 TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. 3 Pointing stick* Moves the pointer and selects or activates items on the screen. 4 fn key Enables/disables the TouchPad when pressed in combination with the f5 key.
External component identification Front components Item Component Description 1 Power switch ■ When the computer is off, slide the switch to the right to turn on the computer. ■ When the computer is on, slide the switch to the right to shut down the computer. ■ When the computer is in the Sleep state (Windows Vista) or Standby (Windows XP), slide the switch to the right briefly to exit the Sleep state or Standby.
External component identification Right-side components Item Component Description HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
External component identification Left-side components ✎ Refer to the illustration that most closely matches your computer. Item Component Description Pen holder Stores the pen. Vent Enables airflow to cool internal components. computer fan starts up automatically to cool internal components ✎ The and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. ExpressCard slot (select models only) Supports optional ExpressCards.
External component identification Item Component Description Pen holder Stores the pen. Vent Enables airflow to cool internal components. computer fan starts up automatically to cool internal components ✎ The and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Smart card reader (select models only) Supports optional smart cards and Java™ Cards. Wireless switch Turns the wireless feature on or off, but does not create a wireless connection.
External component identification Rear components Item Component Description Jog dial In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. ■ Press inward to enter a command. ■ Rotate up to scroll up. ■ Rotate down to scroll down. Esc button In tablet mode, allows you to exit or escape out of an application. Rotate button In tablet mode, switches the image between landscape and portrait orientation.
External component identification Bottom components Item Component Description Hard drive bay Holds the hard drive, memory module slots, WLAN module (select models only), and WWAN module (select models only). Vents (4) Enable airflow to cool internal components. computer fan starts up automatically to cool internal components ✎ The and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 2–12 Speaker Produces sound.
3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: Product name: This is the product name affixed to the front of the computer. Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide
Illustrated parts catalog Item Description (1) Display assembly (includes ambient light sensor, fingerprint reader, logo, 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables) (2) Spare Part Number 12.1-inch, WXGA LED display assembly with webcam and outdoor light 504172-001 12.1-inch, WXGA LED display assembly with webcam 504170-001 12.1-inch, WXGA LED display assembly with outdoor light 504171-001 12.
Illustrated parts catalog Item Description Spare Part Number Plastics Kit, includes: 501499-001 (3a) Hinge cover (3b) ExpressCard slot bezel (3c) Hard drive cover (includes 6 captive screws, secured by C-clips) ✎ See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information.
Illustrated parts catalog Item Description (15) WLAN module: Spare Part Number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Illustrated parts catalog Item Description Spare Part Number Broadcom BCM4312 802.
Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit: 501500-001 Audio connector board cable Bluetooth module cable Maintenance and Service Guide 3–7
Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes bracket, isolator and connector cable) 3–8 120-GB, 5400-rpm 501491-001 80-GB, 5400-rpm 501490-001 80-GB solid-state drive (includes bracket, isolator and connector cable) 501492-001 Hard drive connector cable (not illustrated) 504519-001 Maintenance and Service Guide
Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 501499-001 Hinge cover ExpressCard slot bezel Hard drive cover (includes one captive screw, secured by a C-clip) Maintenance and Service Guide 3–9
Illustrated parts catalog Miscellaneous parts Description 65-W AC adapter Spare part number 463958-001 Power cords: 3–10 For use in Argentina 490371-D01 For use in Brazil 490371-201 For use in Europe, the Middle East, and Africa 490371-021 For use in Israel 490371-BB1 For use in North America 490371-001 Screw Kit ■ Phillips PM2.5×7.0 captive screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×5.0 captive screw ■ Phillips PM2.0×5.0 screw ■ Phillips PM2.0×4.0 screw ■ Phillips PM2.0×3.
Illustrated parts catalog Sequential part number listing Spare part number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.
Illustrated parts catalog Spare part number Description 487330-002 Broadcom 4322 802.
Illustrated parts catalog Spare part number Description 501493-001 Keyboard for use in the United States 501493-031 Keyboard for use in the United Kingdom 501493-041 Keyboard for use in Germany 501493-051 Keyboard for use in France 501493-061 Keyboard for use in Italy 501493-071 Keyboard for use in Spain 501493-081 Keyboard for use in Denmark 501493-091 Keyboard for use in Norway 501493-121 Keyboard for use in French Canada 501493-131 Keyboard for use in Portugal 501493-141 Keyboard
Illustrated parts catalog Spare part number Description 501495-001 Fan/heat sink assembly (includes replacement thermal material) 501496-001 Rubber Kit (includes 4 rubber feet, 5 Mylar screw covers, and 2 display alignment guides) 501498-001 Screw Kit 501499-001 Plastics Kit ✎ See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. 501500-001 Cable Kit ✎ See “Cable Kit” on page 3-7 for more Cable Kit information.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Removal and replacement procedures Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V.
Removal and replacement procedures Workstation guidelines Follow these grounding workstation guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
Removal and replacement procedures ■ Static awareness labels ■ Material-handling packages ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats.
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 49 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 501496-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below.
Removal and replacement procedures Battery Description Spare part number 6-cell, 4.4-Wh battery 504520-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures SIM ✎ This section applies only to computer models with WWAN capability. is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the ✎ IfSIMthereis reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive bracket, hard drive isolator, and hard drive connector cable. Description Spare part number 120-GB, 5400-rpm, 1.8-inch hard drive 501490-001 80-GB, 5400-rpm, 1.8-inch hard drive 501491-001 80-GB solid-state drive 501492-001 Hard drive connector cable 504519-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
Removal and replacement procedures 3. Remove the two Phillips PM2.0×3.0 screws 4. Remove the hard drive bracket . 5. Disconnect the hard drive connector cable 6. Release the hard drive an angle. 7. Lift the hard drive that secure the hard drive bracket to the computer. from the system board. by sliding it to the right, and then lifting the rear edge until the hard drive rests at straight up to remove it from the hard drive compartment.
Removal and replacement procedures WLAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Broadcom 4322 802.
Removal and replacement procedures Description Spare part number Broadcom BCM4312 802.
Removal and replacement procedures Remove the WLAN module: 1. Disconnect the WLAN antenna cables from the terminals on the WLAN module. black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna ✎ The cable is connected to the WLAN module “Aux” terminal. 2. Remove the two Phillips PM2.5×4.0 screws that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) 3.
Removal and replacement procedures WWAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number HSPDA EV-DO WWAN module 483377-002 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Memory module Description Spare part number 4096-MB (PC2-6400, 800-MHz, DDR2) 501489-001 2048-MB (PC2-6400, 800-MHz, DDR2) 501488-001 1024-MB (PC2-6400, 800-MHz, DDR2) 501487-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Keyboard Description Spare part number For use in Belgium 501493-A41 For use in Brazil 501493-201 For use the Czech Republic 501493-211 For use in Denmark 501493-081 For use in Finland and Sweden 501493-B71 For use in France 501493-051 For use in French Canada 501493-121 For use in Germany 501493-041 For use in Greece 501493-DJ1 For use in Hungary 501493-221 For use in Iceland 501493-DD1 For use in Israel 501493-BB1 For use in Italy 501493-061
Removal and replacement procedures Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Removal and replacement procedures 2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard and slide it back until the pointing stick cable is accessible. 5. Release the zero insertion force (ZIF) connector to which the pointing stick cable is attached, and disconnect the pointing stick cable from the system board. 6. Swing the top edge of the keyboard 7. Release the ZIF connector from the system board.
Removal and replacement procedures Hinge cover ✎ The hinge cover is included in the Plastics Kit, spare part number 501499-001. Before removing the hinge cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Top cover Description Spare part number Top cover (includes LED board and cable and display alignment guides) 501502-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the ZIF connector to which the TouchPad board cable is connected and disconnect the TouchPad board cable from the system board. 6. Release the ZIF connector from the system board. to which the LED board cable is connected and disconnect the LED board cable 7. Remove the two Phillips PM2.0×5.0 screws 8.
Removal and replacement procedures RTC battery the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS ✎ Removing settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 482963-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures Audio connector board Description Spare part number Audio connector board (includes cable) 507056-001 Before removing the audio connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Bluetooth module Description Spare part number Bluetooth module 483113-001 The Bluetooth module spare part kit does not include a Bluetooth module cable. The ✎ Bluetooth module cable is included in the Cables Kit, spare part number 501500-001. Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures Speaker Description Spare part number Speaker 507057-001 Before removing the speaker, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Display assembly display assembly spare part kit includes an ambient light sensor, fingerprint reader, logo, 2 microphones, ✎ The nameplate, 2 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables. Description Spare part number 12.1-inch, WXGA LED display assembly with webcam and outdoor light 504172-001 12.1-inch, WXGA LED display assembly with webcam 504170-001 12.1-inch, WXGA LED display assembly with outdoor light 504171-001 12.
Removal and replacement procedures Remove the display assembly: 1. Open the computer as far as possible. 2. Disconnect the following cables from the system board and remove the cables from the clips built into the system board shielding: Fingerprint reader board cable Webcam cable Microphone cable 3. Remove the wireless antenna cables board shielding. from the opening in the system board and the clips built into the system 4. Remove the two Phillips PM2.0×4.0 screws 5.
Removal and replacement procedures Ä CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 8. Remove the four Phillips PM2.5×6.0 screws that secure the display assembly to the computer. Be sure to hold the display before removing the last screw to prevent damage to the display. 9. Lift the display assembly straight up and remove it. Reverse this procedure to install the display assembly.
Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with Intel Core2 Duo SL9400 1.86-GHz processor, 1066-MHz FSB, and 6-MB L2 cache 501483-001 Equipped with Intel Core2 Duo SL9300 1.60-GHz processor, 1066-MHz FSB, and 6-MB L2 cache 501482-001 Equipped with Intel Core2 Duo SU9300 1.
Removal and replacement procedures Remove the system board: 1. Turn the computer upside down, with the front toward you. 2. Remove the wireless module compartment shield from the base enclosure. The wireless module compartment shield is included in the Shield Kit, spare part number 501503-001. 3. Turn the computer right-side up, with the front toward you. 4. Press the ExpressCard slot bezel to release it from the ExpressCard slot. (The ExpressCard slot bezel is partially ejected from the ExpressCard slot.
Removal and replacement procedures 6. Position the computer with the front toward you. 7. Remove the system board shield. The system board shield is included in the Shield Kit, spare part number 501503-001. 8. Remove the four Phillips PM2.0×5.0 screws that secure the system board to the base enclosure.
Removal and replacement procedures 9. Position the computer with the rear panel toward you. 10. Use the battery connector to lift the front edge of the system board 11. Remove the system board by sliding it away from the base enclosure until it rests at an angle. at an angle. Reverse this procedure to install the system board.
Removal and replacement procedures Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 501495-001 Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures 2. Turn the system board upside down with the front toward you. 3. Loosen the six Phillips PM2.5×7.0 captive screws that secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly. 4. Remove the fan/heat sink assembly .
Removal and replacement procedures Modem module ✎ The modem module spare part kit includes a modem module cable. Description Spare part number For use only in Australia and New Zealand 461750-011 For use in all countries and regions except Australia and New Zealand 461750-001 Before removing the modem module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy ✎ An support is enabled. To start Computer Setup, follow these steps: 1.
Computer Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press displayed at the bottom of the screen.
Computer Setup Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press displayed at the bottom of the screen. 2. Press while the “Press the ESC key for Startup Menu” message is to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore defaults. 4.
Computer Setup Security menu ✎ Some of the menu items listed in this section may not be supported by your computer. Select To do this User Management (requires an administrator password) ■ Create a new BIOS user account. ■ View a list of ProtectTools users. Password Policy (requires an administrator password) Revise password policy criteria. Allow HP SpareKey Enrollment Enable/disable permission to enroll or reset HP SpareKey.
Computer Setup Diagnostics menu Select To do this System Diagnostics menu ■ F1 System Information–Displays the following information: ❐ Identification information for the computer and the batteries in the system. ❐ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ■ F2 Start-up Test–Verifies the system components needed for starting the computer. ■ F3 Run-In Test–Runs a comprehensive check on system memory.
Computer Setup Select To do this Device Configurations ■ Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ❐ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer.
Computer Setup Select To do this Device Configurations ■ Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ❐ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer.
Computer Setup Select To do this Port Options (all are enabled by default) ✎ All port options are enabled by default. ■ ■ ■ ■ ■ ■ Enable/disable the Smart Card slot. Enable/disable the ExpressCard slot. Enable/disable the serial port. Enable/disable the parallel port. Enable/disable the flash media reader. Enable/disable the USB port. Ä Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ■ Enable/disable the 1394 port.
6 Specifications Computer specifications Metric U.S. Length 21.2 cm 8.35 in Width 29.0 cm 11.42 in Height 2.8 cm 1.10 in Weight 1.70 kg 3.74 lb Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.
Specifications 12.1-inch, WXGA display specifications Metric U.S. Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Dimensions Pixel resolution Pitch 0.279 × 0.279 mm Format 1280 × 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt Controller 028 - 029 Program interrupt Controller 02C - 03D Program interrupt Controller 02E - 02F Motherboard Resource 030 - 031 Program interrupt Controller 034 - 035 Program interrupt Controller 038 - 039 Program interrupt Controller 03C- 03D Program interrupt Controller 040 - 043 Sys
Specifications I/O address (hex) System function (shipping configuration) 0C0- 0DF Direct memory access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resource 3B0-3BB Mobile Intel 4 series Express Chipset Family 3C0-3DF Mobile Intel 4 series Express Chipset Family 400-47F Motherboard resource 4D0-4D1 Programmable interrupt controller 500-57F Motherboard resources 1000-1003 Motherboard resources 1010-101F Motherboard resources 2000-20FF Marvell Yukon 88E8072 PCI-E G
Specifications System memory map specifications 6–6 Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memory (based on memory installed) (X+1)0000000-FEDFFFFF PCI bus FED00000-FED003FF High precision event timer FEE01000-FFFFFFFF PCI bus Maintenance and Service Guide
7 Screw listing This section provides specification and reference information for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 501498-001. Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 6 5.0 mm 2.0 mm 5.
Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 2 3.0 mm 2.0 mm 5.
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 6 4.0 mm 2.0 mm 5.
Screw listing Torx T8M2.0×8.0 screw Color Quantity Length Thread Head diameter Black 9 8.0 mm 2.0 mm 4.
Screw listing Torx T8M2.0×5.0 screw Color Quantity Length Thread Head diameter Black 4 5.0 mm 2.0 mm 4.
Screw listing Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 8 5.0 mm 2.0 mm 5.
Screw listing Where used: One screw that secures the speaker to the base enclosure Where used: 4 screws that secure the system board to the base enclosure Maintenance and Service Guide 7–7
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4 4.0 mm 2.0 mm 4.
Screw listing Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.5 mm 5.
Screw listing Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Silver 6 7.0 mm 2.5 mm 5.
8 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Backup and recovery To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4. Save the document. ■ When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD}RW.
Backup and recovery Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Click Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select models only) or your files. includes the User Account Control feature to improve the security of your computer.
Backup and recovery Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
Backup and recovery Backup and recovery in Windows XP Overview To protect your information, use the Windows Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
Backup and recovery To create a backup using the Windows Backup utility (select models only), follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions.
9 Connector pin assignments 1394 Pin Signal 1 TPB- 2 TPB+ 2 TPA- 4 TPA+ Maintenance and Service Guide 9–1
Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 9–2 Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide
Connector pin assignments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide 9–3
Connector pin assignments RJ-11 (modem) 9–4 Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Maintenance and Service Guide
Connector pin assignments RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide 9–5
Connector pin assignments Universal Serial Bus 9–6 Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground Maintenance and Service Guide
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United Sta
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display Å WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this chapter can result in damage to display components.
Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers and screws that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges and the top and bottom inside edges until the bezel disengages from the display assembly. 3. Remove the display bezel 11–2 of the display bezel .
Recycling 4. Disconnect all display panel cables 5. Remove all screws from the display inverter and remove the inverter . that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
Recycling 9. Use a sharp-edged tool to cut the tape 10. Remove the display panel frame 11. Remove the screws that secures the sides of the display panel to the display panel frame. from the display panel. that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 11–4 from the clip in the display panel.
Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
Recycling 19. Disconnect the display cable 20. Remove the screws that secure the LCD panel to the display rear panel. 21. Release the LCD panel 22. Release the tape from the LCD panel. from the display rear panel. that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index 1394 port connector pinout 9–1 enabling/disabling 5–8 location 2–8 A AC adapter, spare part number 3–10, 3–11 accessory battery connector 2–12 accessory battery connector door 2–12 allow HP SpareKey enrollment 5–4 ambient light sensor enabling/disabling 5–6, 5–7 location 2–2 AMT Options 5–8 AMT Setup Prompt 5–8 antenna components 2–1 audio connector board removal 4–24 spare part number 3–4, 3–14, 4–24 audio connector board cable, illustrated 3–7 audio-in jack connector pinout 9–2 location 2–8 audio-o
Index computer major components, illustrated 3–2 computer model description 3–1, 4–6 computer part number 3–1, 4–6 computer product name 3–1, 4–6 computer serial number 3–1, 4–6 Computer Setup boot options 5–5 built-in device options 5–6, 5–7 device configuration 5–6, 5–7 diagnostics menu 5–5 file menu 5–3 language 5–5 menu 5–3 navigating 5–2 overview 5–1 port options 5–8 restore security defaults 5–8 restoring factory settings 5–3 Security menu 5–4 selecting 5–2 set security level 5–8 starting 5–1 system
Index G K grounding guidelines 4–2 guidelines equipment 4–4 grounding 4–2 packaging 4–3 transporting 4–3 workstation 4–4 key components 2–4 keyboard removal 4–17 spare part numbers 3–3, 3–13, 4–17 keyboard light 2–2 keyboard light button 2–2, 2–7 keys esc 2–4 fn 2–4 fn 2–6 function 2–4 numeric keypad 2–4 Windows applications 2–4 Windows logo 2–4 H hard drive illustrated 3–8 precautions 4–2 removal 4–10 spare part numbers 3–6, 3–8, 3–12, 4–10 hard drive bay 2–12 hard drive bracket, removal 4–11 hard dri
Index N network jack connector pinout 9–5 location 2–11 NIC, enabling/disabling 5–6, 5–7 num lock light 2–5 numeric keypad keys 2–4 O Operating System disc 8–6 P packaging guidelines 4–3 parallel port, enabling/disabling 5–8 password clearing 4–5 password policy 5–4 password, changing 5–4 pen holder 2–9, 2–10 plastic parts, service considerations 4–1 Plastics Kit contents 3–9 spare part number 3–4, 3–9, 3–14 pointing device components 2–6 pointing stick 2–6 pointing stick button 2–6 ports 1394 2–8 extern
Index TouchPad 2–6 TouchPad button 2–6 TouchPad light 2–5, 2–6 TouchPad on/off control 2–6 TouchPad scroll zone 2–6 TPM embedded security 5–4 transporting guidelines 4–3 U Unconfigure AMT on Next Boot 5–8 Universal Serial Bus (USB) port connector pinout 9–6 enabling/disabling 5–8 location 2–8, 2–9, 2–10 unknown password 4–5 USB Key Provisioning Support 5–8 user management 5–4 V vent 2–9, 2–10, 2–12 volume down light 2–5 volume mute button 2–3 volume mute light 2–5 volume scroll zone 2–3 volume up light 2
