User's Manual
Table Of Contents
- Getting started
- Components
- Network connections
- Connecting to a wireless network
- Connecting to a wired network
- Using HP MAC Address Pass Through (select products only)
- Navigating the screen
- Using touchpad and touch screen gestures
- Tap
- Two-finger pinch zoom
- Two-finger slide (touchpad and precision touchpad)
- Two-finger tap (touchpad and precision touchpad)
- Three-finger tap (touchpad and precision touchpad)
- Four-finger tap (touchpad and precision touchpad)
- Three-finger swipe (touchpad and precision touchpad)
- Four-finger swipe (precision touchpad)
- One-finger slide (touch screen)
- Using an optional keyboard or mouse
- Using an on-screen keyboard (select products only)
- Using touchpad and touch screen gestures
- Entertainment features
- Using a camera (select products only)
- Using audio
- Using video
- Connecting a DisplayPort device using a USB Type-C cable (select products only)
- Connecting video devices using an HDMI cable (select products only)
- Discovering and connecting wired displays using MultiStream Transport
- Discovering and connecting to Miracast-compatible wireless displays (select products only)
- Using data transfer
- Managing power
- Using Sleep and Hibernation
- Shutting down (turning off) the computer
- Using the Power icon and Power Options
- Running on battery power
- Running on external power
- Security
- Protecting the computer
- Using passwords
- Setting passwords in Windows
- Setting passwords in Computer Setup
- Managing a BIOS administrator password
- Using DriveLock Security Options
- Windows Hello (select products only)
- Using antivirus software
- Using firewall software
- Installing software updates
- Using HP Client Security (select products only)
- Using HP Device as a Service (select products only)
- Using an optional security cable (select products only)
- Using a fingerprint reader (select products only)
- Maintenance
- Backing up, restoring, and recovering
- Computer Setup (BIOS), TPM, and HP Sure Start
- Using HP PC Hardware Diagnostics
- Using HP PC Hardware Diagnostics Windows (select products only)
- Using HP PC Hardware Diagnostics UEFI
- Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
- Specifications
- Electrostatic discharge
- Accessibility
- Index
9 Backing up, restoring, and recovering
This chapter provides information about processes that are standard procedure for most products.
● Backing up your personal information—You can use Windows tools to back up your personal
information (see Using Windows tools on page 58).
● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows
tools on page 58).
● Creating recovery media (select products only)—You can use the HP Cloud Recovery Download Tool
(select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to
create recovery media (select products only) on page 58).
● Restoring and recovery—Windows oers several options for restoring from backup, refreshing the
computer, and resetting the computer to its original state (see Using Windows tools on page 58).
IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least
70% charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Backing up information and creating recovery media
These methods of creating recovery media and backups are available on select products only. Choose the
appropriate method for your computer model.
Using Windows tools
You can use Windows tools to back up personal information and create system restore points and recovery
media.
IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule
regular backups to avoid information loss.
NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get Help app.
NOTE: You must be connected to the Internet to access the Get Help app.
1. Select the Start button, and then select the Get Help app.
2. Enter the task you want to perform.
Using the HP Cloud Recovery Download Tool to create recovery media (select
products only)
You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB ash drive.
For details:
▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that
matches the type of computer that you have.
58 Chapter 9 Backing up, restoring, and recovering