User Guide HP Sure Sense
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Table of contents 1 Getting started ............................................................................................................................................. 1 Main menu tabs ...................................................................................................................................................... 1 Full scan ..........................................................................................................................................................
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1 Getting started HP Sure Sense uses deep learning models to detect malicious files and prevent malware, zero-day, ransomware, and Advanced Persistent Threat (APT) attacks from harming your computer. HP Sure Sense uses the following components: ● Prediction Model: A lightweight deep learning prediction model. It autonomously detects cyber threats and enables zero-day and APT protection.
2 Security processes Malware prevention All files added to the local drives of the computer are automatically scanned and analyzed. When a file is identified as malicious, the following actions occur: ● The file is blocked and quarantined. The quarantine process copies the file to the quarantine folder, deletes the file from its original location, and adds the file to the quarantine table. ● An event is added to the Alert Log page. A notification is displayed to indicate that the threat is prevented.
Adding and removing trusted files Trusted files are files that were blocked and then restored and allowed to run by the user. You can add trusted files to the trusted files list from the Quarantine page or the Alert Log page. You can add processes to the trusted files list only from the Alert Log page. Files added to the trusted files list are restored to their original folders and deleted from the quarantine folder.
A Uninstalling HP Sure Sense If HP Sure Sense is currently installed and a new installation is required, you must first remove the current version. The method to uninstall is based on how HP Sure Sense was installed. If HP Sure Sense was manually installed using the installation wizard: ▲ Run the installer, and select Uninstall. If HP Sure Sense was preinstalled on your device: 4 1. In Windows Settings, go to Apps & features. 2. Uninstall the HP Sure Sense Installer.