HP 14 Laptop PC (AMD) * Model numbers: 14-bw0xx HP 14g Laptop PC * Model numbers: 14g-bx0xx HP 14q Laptop PC * Model numbers: 14q-by0xx - Maintenance and Service Guide

Optical drive ....................................................................................................................................... 33
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35
Component replacement procedures .................................................................................................................. 35
Display subcomponents (bezel, panel, camera) ............................................................................... 35
Bottom cover ..................................................................................................................................... 39
WLAN module .................................................................................................................................... 41
Memory module ................................................................................................................................ 43
Hard drive .......................................................................................................................................... 44
M.2 solid-state drive/eMMC adapter bracket .................................................................................... 47
M.2 Solid-state drive (SSD) or eMMC module ................................................................................... 48
Fan ..................................................................................................................................................... 49
TouchPad button board ..................................................................................................................... 51
Heat sink assembly ........................................................................................................................... 52
Speakers ............................................................................................................................................ 56
USB board .......................................................................................................................................... 58
System board .................................................................................................................................... 59
RTC battery ........................................................................................................................................ 61
Display assembly ............................................................................................................................... 62
Power connector cable ...................................................................................................................... 71
Power button board .......................................................................................................................... 72
Top cover/keyboard ........................................................................................................................... 73
7 Using Setup Utility (BIOS) ............................................................................................................................. 75
Starting Setup Utility (BIOS) ................................................................................................................................ 75
Updating Setup Utility (BIOS) .............................................................................................................................. 75
Determining the BIOS version ........................................................................................................... 75
Downloading a BIOS update .............................................................................................................. 76
8 Backing up, restoring, and recovering ........................................................................................................... 77
Creating recovery media and backups ................................................................................................................ 77
Creating HP Recovery media (select products only) ......................................................................... 77
Using Windows tools ........................................................................................................................................... 78
Restore and recovery ........................................................................................................................................... 79
Recovering using HP Recovery Manager ........................................................................................... 79
What you need to know before you get started ............................................................. 79
Using the HP Recovery partition (select products only) ................................................. 80
Using HP Recovery media to recover .............................................................................. 80
Changing the computer boot order ................................................................................ 81
Removing the HP Recovery partition (select products only) ......................................... 82
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