User Guide

Cleaning procedures .......................................................................................................................... 50
Cleaning the display ........................................................................................................ 51
Cleaning the sides or cover ............................................................................................. 51
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 51
Traveling with or shipping your computer .......................................................................................................... 51
9 Backup and recovery .................................................................................................................................... 53
Creating recovery media and backups ................................................................................................................ 53
Creating HP Recovery media (select products only) ......................................................................... 53
Using Windows tools ........................................................................................................................................... 54
Restore and recovery ........................................................................................................................................... 55
Recovering using HP Recovery Manager ........................................................................................... 55
What you need to know before you get started ............................................................. 55
Using the HP Recovery partition (select products only) ................................................. 56
Using HP Recovery media to recover .............................................................................. 56
Changing the computer boot order ................................................................................ 57
Removing the HP Recovery partition (select products only) ......................................... 58
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 59
Using Computer Setup ......................................................................................................................................... 59
Starting Computer Setup .................................................................................................................. 59
Navigating and selecting in Computer Setup ................................................................................... 59
Restoring factory settings in Computer Setup ................................................................................. 59
Updating the BIOS ............................................................................................................................. 60
Determining the BIOS version ......................................................................................... 60
Downloading a BIOS update ........................................................................................... 61
Changing the boot order using the f9 prompt .................................................................................. 61
TPM BIOS settings (select products only) ........................................................................................................... 62
Using HP Sure Start (select products only) ......................................................................................................... 62
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 63
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 63
12 Specications ............................................................................................................................................ 65
Input power .......................................................................................................................................................... 65
Operating environment ....................................................................................................................................... 65
13 Electrostatic Discharge .............................................................................................................................. 66
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