HP Desktop Mini Hardware Reference Guide
© Copyright 2017 HP Development Company, L.P. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book This guide provides basic information for upgrading the HP Desktop Mini Business PC. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Book
Table of contents 1 Product features ........................................................................................................................................... 1 Standard configuration features ........................................................................................................................... 1 Front panel components (EliteDesk 800 and ProDesk 600) .................................................................................
Appendix A Electrostatic discharge .................................................................................................................. 44 Preventing electrostatic damage ........................................................................................................................ 44 Grounding methods .............................................................................................................................................
1 Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately.
Front panel components (EliteDesk 800 and ProDesk 600) NOTE: Item Your computer model may look slightly different from the illustration in this section. Icon Component Item Icon Component 1 USB Type-C SuperSpeed port with HP Sleep and Charge* 5 Audio-out (headset)/Audio-in (microphone) combo jack 2 USB 3.x port 6 Drive light 3 USB 3.
Front panel components (ProDesk 400) NOTE: Item Your computer model may look slightly different from the illustration in this section. Icon Component Item Icon Component 1 USB 3.x port 4 Audio-out (headset)/Audio-in (microphone) combo jack 2 USB 3.
Rear panel components (EliteDesk 800, and ProDesk 600) NOTE: Item 1 Your computer model may look slightly different from the illustration in this section. Icon Component Item Antenna cover 7 Icon Component DisplayPort (optional) NOTE: The DisplayPort is optional and may be replaced with one of the following ports: HDMI, VGA, USB Type-C alternate mode, or serial port. 4 2 Cover lock switch 8 USB 3.x ports (2) (black) 3 Security cable slot 9 USB 3.
Rear panel components (ProDesk 400) NOTE: Item Your computer model may look slightly different from the illustration in this section. Icon Component Item Icon Component 1 Antenna cover 7 Serial port (black) 2 Thumbscrew 8 DisplayPort (optional) NOTE: The DisplayPort is optional and may be replaced with one of the following ports: HDMI, VGA, or serial port. 3 Security cable slot 9 USB 3.x ports (2) (black) 4 External antenna connector 10 USB 2.
Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance.
2 Setup Changing from desktop to tower orientation The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3.
NOTE: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. 7. 8 Lock any security devices that were disengaged when the access panel was removed.
Attaching the computer to a mounting fixture The computer can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall-mount bracket. 1. If the computer is on a stand, remove the computer from the stand and position the computer right-side up on a stable surface. 2. To attach the computer to a swing arm (sold separately), insert four screws through the holes on the swing arm plate and into the mounting holes on the computer.
Installing a security cable The security cable displayed below can be used to secure the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connecting the power cord When connecting the AC adapter, it is important to follow the steps below to ensure that the power cord does not pull free from the computer. 10 1. Connect the power cord to the AC adapter (1). 2. Plug the power cord into an AC outlet (2). 3.
3 Hardware upgrades Serviceability features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Removing the computer access panel To access internal components, you must remove the access panel: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the AC outlet and disconnect any external devices.
7. Slide the access panel forward, and lift it off the computer (2). NOTE: Your computer model may look slightly different from the illustrations in this section.
Replacing the computer access panel On computer models with a cover lock switch on the rear panel, place the access panel on the computer and slide it back. NOTE: When the access panel slides into place, the cover lock switch automatically locks. On computer models with a thumbscrew on the rear panel: 1. Place the access panel on the computer and slide it back (1). 2. When the access panel slides into place, tighten the thumbscrew (2) to secure the access panel in place as shown in the following image.
Upgrading system memory The computer comes with at least one small outline, dual in-line memory module (SODIMM). To achieve maximum memory support, you can populate the system board with up to 32 GB of memory. Memory module specifications For proper system operation, the memory modules must adhere to the following specifications. Component Specification Memory modules 1.
Populating memory module slots There are two memory module slots on the system board, with one slot per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 slot operates in memory channel B. The DIMM3 slot operates in memory channel A.
Installing a memory module CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing memory modules while voltage is present may cause irreparable damage to the memory modules or system board. The memory module slots have gold-plated metal contacts.
7. Locate the memory modules on the system board. 8. To remove a memory module, press outward on the latches (1) on each side of the memory module, and then pull the memory module (2) out of the slot. 9. Slide the new memory module (1) into the slot at approximately a 30° angle, and press the memory module down (2) so that the latches lock it in place. NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory module slot.
10. Tilt the fan down, and then press the fan down until the it clicks into place. CAUTION: Avoid pulling the fan cable. 11. Replace the access panel. For instructions, see Replacing the computer access panel on page 14. 12. If the computer was on a stand, replace the stand. 13. Reconnect external devices, plug in the power cord, and then turn on the computer. The computer automatically recognizes the new memory. 14. Lock any security devices that were disengaged when the access panel was removed.
Removing a hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
Installing a hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. 1. If you are replacing a hard drive, transfer the silver and blue isolation mounting guide screws from the old hard drive to the new hard drive. 2. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, and then slide it forward until it stops and locks into place (1).
6. Reconnect external devices, plug in the power cord, and then turn on the computer. 7. Lock any security devices that were disengaged when the access panel was removed. Replacing an M.2 PCIe solid-state drive 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
c. 9. Lift the fan out of the chassis (3). To remove the hard drive cage, remove the three screws (1) securing the hard drive cage to the chassis. 10. Lift the hard drive cage (2) out of the chassis. Replacing an M.
11. Locate the solid-state drive on the system board. 12. Remove the screw securing the solid-state drive to the system board (1). 13. Grasp the solid-state drive by the sides and carefully pull it out of the socket (2). 14. Remove the screw holder from the solid-state drive (3) for use on the replacement solid-state drive. 15. Insert the screw holder into the niche on the end of the new solid-state drive (1). 16.
17. Press the solid-state drive down to the system board and use the included screw (3) to secure the solidstate drive. 18. Set the hard drive cage (1) into the chassis. 19. Secure the hard drive cage to the chassis with the three screws (2). 20. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws to secure the fan to the chassis (2). Replacing an M.
c. Connect the fan plug to the system board (3). 21. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 22. Rotate the hard drive latch down to engage the hard drive (2). 23. Replace the access panel. For instructions, see Replacing the computer access panel on page 14. 24. If the computer was on a stand, replace the stand. 25.
Replacing the WLAN module 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the AC outlet and disconnect any external devices.
c. 9. Lift the fan out of the chassis (3). Remove the three screws (1) securing the hard drive cage to the chassis. 10. Lift the hard drive cage (2) out of the chassis.
11. Locate the WLAN module on the system board. 12. Disconnect both antenna cables (1) from the WLAN module. NOTE: You may need to use a small tool, such as a pair of tweezers or needle-nose pliers, to disconnect and connect the antenna cables. 13. Remove the screw (2) securing the WLAN module to the system board. 14. Grasp the WLAN module (3) by the sides and pull it out of the socket. 15. Insert the new WLAN module into the socket on the system board.
18. Match the label on each antenna cable to the corresponding connector on the WLAN module and attach the antennas (3) to the connectors. 19. Set the hard drive cage (1) into the chassis. 20. Secure the hard drive cage to the chassis with the three screws (2). 21. If your model is an EliteDesk 800 65W, replace the secondary fan in the hard drive cage. 30 a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws (2) to secure the fan to the chassis.
c. Connect the fan plug to the system board (3). 22. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 23. Rotate the hard drive latch down (2) to engage the hard drive. 24. Replace the access panel. For instructions, see Replacing the computer access panel on page 14. 25. If the computer was on a stand, replace the stand. 26.
Installing an external antenna Internal WLAN antennae are standard. If the computer is to be installed in a metal kiosk or other enclosure, you may wish or need to use an external WLAN antenna. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
c. 9. Lift the fan out of the chassis (3). Remove the three screws securing the hard drive cage to the chassis (1). 10. Lift the hard drive cage out of the chassis (2).
11. Locate the WLAN module on the system board. 12. Disconnect the internal antennae from the WLAN module. For instructions, see Replacing the WLAN module on page 27. 13. Locate both external antenna positions on the rear of the chassis. 14. To view the knock-out feature on the left side of the rear panel, remove the antenna cover by pushing down on the antenna cover (1) and pulling it away (2) from the panel. 15. Insert a Phillips screwdriver in each knock-out feature and rotate (3) to remove the blank.
16. Feed the external antenna cable through each hole and screw the antenna into position. 17. Connect the external antenna cables to the WLAN module. 18. Set the hard drive cage (1) into the chassis. 19. Secure the hard drive cage to the chassis with the three screws (2). 20. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws to secure the fan to the chassis (2).
c. Connect the fan plug to the system board (3). 21. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 22. Rotate the hard drive latch down (2) to engage the hard drive. 23. Replace the access panel. For instructions, see Replacing the computer access panel on page 14. 24. If the computer was on a stand, replace the stand. 25.
Replacing the battery The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery.
7. Slide the drive back until it stops, and then lift the drive up and out of the cage (2). 8. If your model is an EliteDesk 800 65W, remove the secondary fan under the hard drive. 9. 38 a. Disconnect the fan plug from the system board (1). b. Remove the three screws securing the secondary fan (2). c. Lift the fan out of the chassis (3). Remove the three screws (1) securing the hard drive cage to the chassis.
10. Lift the hard drive cage (2) out of the chassis. 11. Locate the battery and battery holder on the system board. NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and replace the battery. 12. Lift the battery out of the holder.
13. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. 14. Set the hard drive cage (1) into the chassis. 15. Secure the hard drive cage to the chassis with the three screws (2). 16. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws to secure the fan to the chassis (2). c.
18. Rotate the hard drive latch down to engage the hard drive (2). 19. Replace the computer access panel. 20. If the computer was on a stand, replace the stand. 21. Reconnect external devices, plug in the power cord, and then turn on the computer. 22. Lock any security devices that were disengaged when the computer access panel was removed. 23. Reset the date and time, your passwords, and any special system setups using Computer Setup.
Synchronizing the optional wireless keyboard and mouse The mouse and keyboard are synchronized at the factory. If they do not work, remove and replace the batteries. If the mouse and keyboard are still not synchronized, then follow this procedure to manually resynchronize the pair. 1. 2. 3.
4. 5. NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse again.
A Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
B Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2 cm (4 inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow.
Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. NOTE: The hard drive locks automatically when the system power is turned off. 2. Remove and store all removable media. 3. Turn off the computer and external devices. 4. Disconnect the power cord from the AC outlet, then from the computer. 5.
C Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
Index A access panel removal 12 replacement 14 accessibility 47 antenna connector, external 4, 5 antenna cover 4, 5 audio-out (headset)/audio-in (microphone) combo jack 2, 3 B battery installation 37 removal 37 battery replacement 37 buttons power 2, 3 C computer operating guidelines connectors external antenna 4, 5 power 4, 5 cover lock switch 4 45 D DisplayPort 4, 5 drive light 2, 3 Dual-Mode DisplayPort 4, 5 E electrostatic discharge, preventing damage 44 external antenna installation 32 F front panel
solid-state drive 22 WLAN module 27 RJ-45 (network) jack 4, 5 S secondary fan, removing 22, 27, 32, 38 secondary fan, replacing 25, 30, 35, 40 security cable installation 10 security cable slot 4, 5 serial number location 6 serial port 5 shipping preparation 46 slots security cable 4, 5 solid-state drive installation 22 removal 22 specifications, memory modules 15 synchronizing wireless keyboard and mouse 42 system memory, upgrading 15 T thumbscrew 5 tower conversion 7 U USB 2.0 ports 5 USB 3.