User Manual
Table Of Contents
- Locating HP resources
- Computer features
- Setting up the computer
- Backing up, restoring, and recovering
- Setting up Linux
- Updating the computer
- Maintenance, diagnostics, and minor troubleshooting
- Using HP PC Hardware Diagnostics
- Using HP PC Hardware Diagnostics Windows (select products only)
- Using HP PC Hardware Diagnostics UEFI
- Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
- Computer operating guidelines, routine care, and shipping preparation
- Electrostatic discharge
- Accessibility
- Index
● Note any third-party hardware or software.
● Note the details of any blinking lights on the front of the computer (tower and desktop congurations) or
on the side of the computer (all-in-one congurations).
● Note the applications that you were using when you encountered the problem.
NOTE: When you call in for service or support, you might be asked for the product number of the computer
(for example: PS988AV). If the computer has a product number, it is usually located next to the 10- or 12-
digit serial number of the computer.
For a support phone number, go to http://www.hp.com/support, select Contact Support, and then follow the
on-screen instructions.
Locating warranty information
If you did not receive a printed warranty with your computer, you can locate warranty information in other
ways.
1. Select the Start button, select Help and Support, and then select HP Documentation.
– or –
2. Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the internet to access the latest version of the warranty.
HP Care Pack Services oer upgraded service levels to extend and expand a standard product warranty.
NOTE: For sales information and warranty upgrades (HP Care Packs), call your local authorized service
provider or dealer.
Locating warranty information
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