3Com Router 3000 ADSL2+ Family Installation Guide Router 3040 (3C13640) Router 3041 (3C13641) Router 3040E (3CR13640-75) Router 3041E (3CR13641-75) www.3Com.com Part Number: 10014936 Rev.
Copyright © 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
Com Router 3000 ADSL2+ Family Installation Guide Table of Contents Table of Contents Chapter 1 Product Overview ..................................................................................................... 1-1 1.1 Introduction ..................................................................................................................... 1-1 1.2 Hardware Features of the 3Com Router 3040 ............................................................... 1-2 1.2.1 Appearance......................
3Com Router 3000 ADSL2+ Family Installation Guide Table of Contents Chapter 4 Troubleshooting ....................................................................................................... 4-1 4.1 Troubleshooting the Power System ............................................................................... 4-1 4.2 Troubleshooting the Configuration System .................................................................... 4-1 4.3 Recovering/Replacing a Lost Boot ROM Password....................
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview Chapter 1 Product Overview 1.1 Introduction 3Com Router 3000 ADSL2+ Family are ADSL access routers designed for small office home office (SOHO) subscribers. They provide an uplink ADSL2+ interface and four downlink layer 2 (L2) switched 10/100BASE-T Ethernet interfaces that can be isolated.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.2 Hardware Features of the 3Com Router 3040 1.2.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.2.2 System specifications Table 1-1 System specifications of the Router 3040 Item Router 3040 1 console port 4 x 10/100 Mbps L2 Ethernet ports Interface 1 ADSL2+ over POTS interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max. power 10 W Power supply (external) Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Input Current: 0.5 A to 1 A Output Voltage: 12 VDC Current: 1.25 A 45 x 300 x 180 mm (1.77 x 11.81 x 7.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.2.3 LEDs You can gather information about the status of the 3Com Router 3000 Ethernet Family and its interfaces by reading the seven LEDs on its cover, as shown in the illustration. Table 1-2 LEDs on the cover of the Router 3040 LED LAN1/LAN2/LA N3/LAN4 Description OFF means no link is present. Steady ON means a link is present. Blinking means the interface is sending and/or receiving data.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.2.4.2 Fast Ethernet (FE) interface Table 1-4 Attributes of the FE interface Attribute Description Connector RJ-45 Interface type MDI/MDIX auto-crossover 10/100 Mbps auto-sensing Operating mode Full/half duplex L2 switching within the scope of the four Ethernet ports 1.2.4.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.3 Hardware Features of the Router 3041 1.3.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.3.2 System specifications Table 1-6 System specifications of the Router 3041 Item Router 3041 1 console port 4 x 10/100 Mbps Ethernet ports Interface 1 ADSL2+ over POTS interface 1 ISDN BRI S/T interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10 W Power supply (external) Input Output Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Current: 0.5 A to 1 A Voltage: 12 VDC Current: 1.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.3.3 LEDs You may gather information about the status of the Router 3041and its interfaces by reading the 10 LEDs on its cover, as shown in Table 1-7. Table 1-7 LEDs on the cover of the Router 3041 LED Description OFF means no link is present. LAN1/LAN2/LAN3/LA N4 Steady ON means a link is present. Blinking means the interface is sending and/or receiving data. OFF means no ADSL/ADSL2/ADSL2+ line is activated.
3Com Router 3000 ADSL2+ Family Installation Guide 1. Product Overview 1.3.4 Interface attributes The Router 3041provides one console port, four 10/100 Mbps Ethernet ports, one ISDN S/T interface, and one ADSL2+ over POTS interface. The following table describes the attributes of the ISDN S/T interface. Table 1-8 Attributes of the ISDN S/T interface Attribute Description Connector RJ-11 Protocol and standard ITU-T I.430, Q.921, and Q.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router Chapter 2 Installing the Router 2.1 Safety Precautions Caution: Observe the safety precautions in this section when installing or maintaining your router to avoid bodily injuries or device impairment caused by improper actions. z Maintain an indoor temperature in the range 0 to 45 C (32 to 113 F) and a humidity level in the range 10 to 90%.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router 2.2 Installing the Router You can place your router on a sturdy tabletop or workbench or mount it on a vertical surface. 2.2.1 Placing the Router on a Tabletop/Workbench When placing the router on a tabletop or workbench, z Make sure that the tabletop or workbench is clean, flat, and sturdy. z Allow 10 cm (3.9 in.) of clearance around the sides of the chassis. z Do not stack multiple routers together. 2.2.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router 2.3 Connecting the Ground Wire Caution: Properly connect the ground wire before connecting other cables and shorten it as much as possible to prevent the router and the connected device from getting damaged during periods of lightning activities. The grounding screw of the chassis PGND is located on the rear panel. Connect this screw to the earth ground using a ground wire. The grounding resistance must not be greater than 5-ohm.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router Caution: If the PWR LED is still off after you repeat steps 2 through 4 several times. 2.5 Connecting the Router to a Console Terminal 2.5.1 Console cable The console cable has an RJ45 connector at one end and a DB9 (female) connector at the other end. A A Figure 2-3 Console cable assembly 2.5.2 Connecting the console cable Follow these steps to connect the router to a console terminal: Step 1: Select a console terminal.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router 2.6 Connecting the Router to LAN 2.6.1 Ethernet cable A 10/100Base-TX Ethernet interface is usually connected to an Ethernet using a category 5 twisted pair cable, as shown in Figure 2-4: Figure 2-4 Ethernet cable assembly Ethernet cables fit into two categories: straight-through and crossover. z Straight-through cable, at both ends of which, the wires are crimped in the RJ45 connectors in the same sequence.
3Com Router 3000 ADSL2+ Family Installation Guide 2. Installing the Router 2.7 Verifying Installation After you complete installation, verify that: z The proper power supply is used. z The grounding wire of the router is correctly connected. z The console cable and the power cord are correctly connected.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Chapter 3 Starting and Maintaining the Router 3.1 Starting up the Router 3.1.1 Setting up a Configuration Environment 3.1.1.1 Connecting the router to a console terminal To set up a local configuration environment, simply connect the RJ45 connector of the console cable to the console port on the router, and the DB9 connector to the serial port on the console terminal, a PC for example, as shown in Figure 3-1.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Step 2: Enter the name of the new connection in the Name field and click . The dialog box, as shown in Figure 3-3, displays. Step 3: Select the serial port to be used from the Connect Using dropdown menu. The serial port must be the same port connected by the console cable. Figure 3-3 Setting the connection port Step 4: Click .
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Figure 3-4 Setting communications parameters Step 6: Click . The HyperTerminal dialogue box appears. Step 7: Select Properties. Step 8: In the Properties dialog box, select the Settings tab, as shown in Figure 3-5. Step 9: Select VT100 or Auto detect in the Emulation dropdown menu. Step 10: Click .
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router 3.1.2 Powering on the Router After the router is powered on, the Boot ROM program runs first and the following system information appears on the terminal screen: Router starts booting... (V2.00) Starting at 0x1500000... ******************************************** * * * 3Com 3000 Routers Boot ROM, V9.00 * * * ******************************************** Copyright(C) 1997-2003 by 3Com Corp CO., LTD.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router 3.2 Maintaining the Router 3.2.1 Boot Menu Start the router. When the information “Press Ctrl-B to enter Boot Menu” appears on the terminal screen, press . The system displays: Please input Boot ROM password : Caution: z Press within three seconds after the prompt “Press Ctrl-B to Enter Boot Menu...?” appears to enter the Boot Menu. Otherwise, the system starts decompressing the program.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Select <1> to change the parameters for downloading. The following information is z displayed: Change Boot Parameter: '.' = clear field; '-' = go to previous field; boot device : fei0 processor number : 0 host name : 8040 file name : M8240ram.arj ^D = quit inet on ethernet (e) : 169.254.10.10 inet on backplane (b): host inet (h) : 169.254.10.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router The Boot ROM submenu is displayed: Boot ROM Download Menu: 1: Download Boot ROM with XModem 2: Download Extended Segment of Boot ROM with XModem 3: Restore Extended Segment of Boot ROM from FLASH 4: Backup Extended Segment of Boot ROM to FLASH 5: Exit to Main Menu Enter your choice(1-5): The menu provides approaches to Boot ROM upgrade, backup, and recovery.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Step 3: Change your terminal’s baud rate to the same baud rate for software downloading (115200 bps in this example). After that, disconnect the terminal ([Dial-in/Disconnect]), reconnect it ([Dial-in/Dialing]), and press to start downloading. The system displays: Downloading ... CCCCC Note: The new baud rate takes effect only after you reconnect the terminal emulation program.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Caution: You cannot restore the Boot ROM program on site if you fail to upgrade the entire Boot ROM program. Therefore, you must not upgrade the entire Boot ROM program unless necessary and with help of engineers. 3.2.2.3 Upgrading the extended segment of the Boot ROM program Step 1: Enter the Boot Menu, and then select <7> to enter the Boot ROM operation sub-menu.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router Step 1: Enter the Boot Menu, and then select <7> to enter the Boot ROM operation sub-menu. Step 2: Select <3> in the operation sub-menu to restore the extended segment of the Boot ROM from the Flash. If the operation is successful, the system displays: Writing to Boot ROM.Please wait...###### Restoring Boot ROM program successed! Step 3: When the sub-menu appears again, select <5> to exit and reboot the router. 3.2.
3Com Router 3000 ADSL2+ Family Installation Guide 3. Starting and Maintaining the Router ftp password (pw) (blank = use rsh): password, same as the one configured on the FTP server flags (f): set to 0x0 These values are automatically saved after you configure them. 4) Press . In the NET downloading menu, select <2>. The following message appears: boot device : fei unit number : 0 processor number : 0 host name : 8040 file name : Q8040.BIN inet on ethernet (e) : 10.110.27.
3Com Router 3000 ADSL2+ Family Installation Guide 4. Troubleshooting Chapter 4 Troubleshooting 4.1 Troubleshooting the Power System Symptoms: POWER LED cannot light. Solution: Check that: z The power switch of the router is turned on. z The switch of the power source is turned on. z The power cord of the router is properly connected. z The correct power source is used. Caution: Do not plug/unplug the power cord when power is being supplied.
3Com Router 3000 ADSL2+ Family Installation Guide 4. Troubleshooting Symptoms 2: Illegible characters are displayed on the console terminal after the router is powered on. Solution: Make sure you have set on your terminal (HyperTerminal): Baud rate = 9600 Databit = 8 Parity check = none Stopbit = 1 Flow control = none Terminal emulation = VT100 Reconfigure the parameters if their values are different. 4.
