HP 3115m Notebook PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Display ................................................................................................................................... 5 Buttons .......................................................................................
Component replacement procedures ........................................................................................ 30 Service tag ............................................................................................................. 30 Computer feet ......................................................................................................... 31 Battery ................................................................................................................... 32 SIM ........
Backup and recovery ...................................................................................................... 73 Restore ................................................................................................................................. 73 Creating restore media ........................................................................................................... 74 Performing a system restore .................................................................................
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1 Product description Category Description Product Name HP 3115m Notebook PC Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache, 1333-MHz, dual core, 18 W) AMD E300 1.30-GHz processor (1.0-MB L2 cache, 1066-MHz, dual core, 18 W) Chipset AMD A50M fusion controller hub (FCH) Graphics AMD Radeon™ HD 6320 discrete-class graphics on computer models equipped with an AMD E450 1.65-GHz processor AMD Radeon HD 6310 discrete-class graphics on computer models equipped with an AMD E300 1.
Category Description Supports the following hard drives: ● 500-GB, 5400-rpm, 7.0-mm ● 320-GB, 5400-rpm, 7.0-mm Supports the following mSATA solid-state drives: Optical drive ● 160-GB solid-state drive ● 128-GB solid-state drive External USB optical drive (computer USB ports support 2A current) SATA 12.
Category Description Ports ● 3-pin AC power ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs.
2 4 External component identification Chapter 2 External component identification
Display Item Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with WWANs. (4) Internal microphone Records sound.
Buttons 6 Chapter 2 External component identification
Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys 8 Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used system functions.
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. (2) (3) Mute light Wireless light (4) Caps lock light On: Caps lock is on.
TouchPad Item Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) TouchPad left button Functions like the left button on an external mouse. (5) TouchPad right button Functions like the right button on an external mouse.
Left side Item Component Description (1) Power connector Connects an AC adapter. (2) Battery light ● White: The computer is connected to external power. If a battery installed, the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to external power. ● Blinking: The computer is in the Sleep state. (3) Security cable slot Attaches an optional security cable to the computer.
Right side Item Component Description (1) Digital Media Slot Supports the following digital card formats: (2) Audio-out (headphone) jack ● MultiMediaCard ● SD Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Bottom Item Component Description (1) Battery bay Holds the battery. (2) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. (3) Battery/service cover latch Releases the battery from the battery bay. (4) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
3 14 Illustrated parts catalog Chapter 3 Illustrated parts catalog
Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product's hardware components.
Computer major components 16 Chapter 3 Illustrated parts catalog
Item Component Spare part number (1) Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page 19.
Item Component Spare part number 320-GB, 5400-rpm, SATA, 7.0-mm 645193-001 Solid-state drive: 160-GB solid-state drive 659933-001 128-GB solid-state drive 675097-001 Hard Drive Hardware Kit (not illustrated, includes the hard drive bracket, connector cable, isolators, and screws) 664913-001 NOTE: See Mass storage devices on page 21 for more Hard Drive Hardware Kit information.
Display assembly subcomponents Item Component Spare part number (1) Display bezel (includes display lid switch magnet) 669025-001 (2) Webcamera module 659516-001 Display Hinge Kit,includes: 659499-001 (3a) Left and right hinges (3b) Left and right hinge brackets (4) 11.
20 Item Component Spare part number (5) Display Cable Kit (includes display panel cable and webcamera module cable) 659498-001 (6) Wireless Antenna Kit (includes left and right WLAN antenna cables and transceivers and left and right WWAN antenna cables and transceivers) 659492-001 (7) Display enclosure (in charcoal finish): For use with computer models equipped with WLAN only capability (includes WLAN antenna cables and transceivers): 659493-001 For use with computer models equipped with WLAN a
Mass storage devices Item Component (1) Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws): (2) Spare part number 500-GB, 5400-rpm, SATA, 7.0-mm 669299-001 320-GB, 5400-rpm, SATA, 7.
Item Component Spare part number Screws (not illustrated) (4) External optical drive: Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001 Miscellaneous parts Component Spare part number 65-W PFC RC V 3-wire HP Smart AC adapter 609939-001 HP lock: HP keyed cable lock 626729-001 HP notebook combination lock 591699-001 HP USB optical mouse 434594-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 434594-001 HP USB optical mouse 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m) 490371-D01 Power cord for use in Argentina (3-pin, black, 1.
24 Spare part number Description 659511-001 System board for use only with computer models equipped with an AMD E450 processor but not WWAN capability (includes processor and replacement thermal material) 659512-001 System board for use only with computer models equipped with an AMD E450 processor and WWAN capability (includes processor and replacement thermal material) 659513-001 Top cover in charcoal finish (includes power button board and cable and TouchPad and TouchPad cable) 659516-001 Webcam
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 44 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. The battery must be removed to access the service tag.
Item Component Description (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display panel Description Spare part number 11.6-in, LED, HD, BrightView SVA display panel 668353-001 Before removing the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Swing the top edge of the display panel (2) forward until it rests on the keyboard. 7. Detach the adhesive strip (3) that secures the display panel cable to the display panel. 8. Disconnect the display panel cable (4) from the display panel. 9. Remove the display panel. Reverse this procedure to install the display bezel and panel. Webcamera module Description Spare part number Webcamera module 659516-001 Before removing the webcamera module, follow these steps: 1. Shut down the computer.
Remove the webcamera module: 1. Release the webcamera module (1) from the display enclosure. (The webcamera module is attached to the display enclosure with double-sided tape) 2. Disconnect the webcamera module cable (2) from the webcamera module. 3. Remove the webcamera module. Reverse this procedure to install the webcamera module.
WLAN module Description Spare part number Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 630813-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
3. Remove the service cover. The service cover is available using spare part number 659503-001. 4. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 terminal. 5. Remove the Phillips PM2.0×3.7 screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.) 6.
WWAN module NOTE: This section applies only to computer models equipped with an Intel processor. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
3. Remove the WWAN module by pulling the module away from the slot at an angle (3). NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the memory module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
RTC battery Description Spare part number For use only on computer models with WWAN compatibility 664994-001 For use only on computer models without WWAN compatibility 599516-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the RTC battery (2). (The RTC battery is attached to the system board with doublesided tape.) Reverse this procedure to install the RTC battery on a computer model with WWAN capability. NOTE: Step 3 applies to computer models without WLAN capability. See steps 1 and 2 for RTC battery removal information on computer models with WWAN capability. 3. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable, isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001. Description Spare part number 500-GB, 5400-rpm, SATA, 7.0-mm 669299-001 320-GB, 5400-rpm, SATA, 7.0-mm 645193-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
4. Slide the hard drive (4) up and to left at an angle and out of the hard drive bay. 5. If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available in the Hard Drive Hardware Kit, spare part number 664913-001. Reverse this procedure to reassemble and install the hard drive.
Memory module Description Spare part number 4-GB memory module (PC3, 10600, 1333-MHz) 621569-001 2-GB memory module (PC3, 10600, 1333-MHz) 621565-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in country or region: Spare part number: For use in country or region: Spare part number: For use in Brazil 659500-201 For use in Latin America 659500-161 For use in Canada 659500-121 For use in the United States 659500-001 Keyboard in charcoal finish: Before removing the keyboard, follow these steps: 1. Shut down the computer.
4. Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer. 5. Rest and secure the computer on its right side. 6. Partially open the computer. 7. Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the back of the keyboard until the keyboard disengages from the computer.
8. Turn the computer right-side up with the front toward you. 9. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward until it rests upside down on the palm rest. 10. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. 11. Remove the keyboard (3). Reverse this procedure to install the keyboard.
Display assembly NOTE: The display assembly subcomponents are spared as individual components. Before removing the display assembly subcomponents, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the display assembly (2). NOTE: See Display panel on page 34 and Webcamera module on page 35 for display bezel, display panel, and webcamera module removal procedures. 6. 50 If it is necessary to replace the hinges: a. Remove the display assembly. b. Remove the display bezel. c. Remove the display panel. d. Remove the four Phillips PM2.0×4.2 (1) screws that secure the hinges to the display enclosure.
e. 7. Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part number 659499-001. If it is necessary to replace the display panel cable: a. Remove the display assembly. b. Remove the display bezel. c. Remove the display panel. d. Remove the left display hinge. e. Release the webcamera cable (1) from the display enclosure. (The webcamera cable is attached to the display enclosure with double-sided tape.) f.
g. 8. 52 Remove the display panel cable (3). The display panel cable is available in the Display Cable Kit, spare part number 659498-001. If it is necessary to replace the wireless antenna cables and transceivers: a. Remove the display assembly. b. Remove the display bezel. c. Remove the display panel. d. Remove the display hinges. e. Remove the Phillips PM2.0×4.2 screw (1) that secures the right enclosure bracket to the display enclosure. f. Remove the left and right enclosure brackets (2).
i. Remove the wireless antenna cables and transceivers (6). The WLAN antenna are available in the Wireless Antenna Kit, spare part number 659492-001. Reverse this procedure to reassemble and install the display assembly. Top cover Description Spare part number Top cover in charcoal finish (includes power button board and cable and TouchPad and TouchPad cable) 659513-001 Before removing the top cover, follow these steps: 1. Shut down the computer.
Remove the top cover: 1. Close the computer. 2. Turn the computer upside down, with the front toward you. 3. Remove the seven Phillips PM2.5×7.0 screws that secure the top cover to the computer. 4. Turn the computer right-side up, with the front toward you. 5. Open the computer. 6.
7. Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure. 9. Remove the top cover (2). Reverse this procedure to install the top cover. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 659508-001 Before removing the speakers, follow these steps: 1. Shut down the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32), and then remove the following components: a. Service cover (see WLAN module on page 37) b. Keyboard (see Keyboard on page 46) c. Top cover (see Top cover on page 53) Remove the speakers: 1. Turn the top cover upside down, with the front edge toward you. 2.
TouchPad button board Description Spare part number TouchPad button board (includes cable) 664993-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the TouchPad button board (3) and cable. Reverse this procedure to install the TouchPad button board and cable. System board NOTE: The system board spare part kit includes replacement thermal material.
6. Remove the WWAN module (see WWAN module on page 39). 7. Disconnect the hard drive connector cable from the system board (see Hard drive on page 43). 8. Remove the keyboard (see Keyboard on page 46). 9. Disconnect the display panel cable from the system board (see Display assembly on page 49). 10. Remove the top cover (see Top cover on page 53).
Power connector cable Description Spare part number Power connector cable (includes bracket) 664995-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Fan Description Spare part number Fan 665000-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
4. Remove the fan (3). Reverse this procedure to install the fan.
Heat sink Description Spare part number Heat sink (includes replacement thermal material) 664999-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. 2. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use the arrow keys to select Exit > Load Setup Defaults. 4. Follow the on-screen instructions. 5.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main. 3.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
6 Specifications Computer specifications Metric U.S. Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Dimensions Weight Input power Operating voltage and current 18.5 V dc @ 3.
11.6-inch display specifications Metric U.S. Height 14.70 cm 5.79 in Width 25.90 cm 10.20 in Diagonal 29.50 cm 11.61 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) 11.
Hard drive specifications *640-GB *500-GB *320-GB *250-GB Height 9.5 mm 9.5 mm 9.5 and 7.0 mm 9.5 and 7.0 mm Length 100.2 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 98 g 110 g 110 g 110 g Interface type SATA SATA SATA SATA Synchronous (maximum) 106 MB/sec 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security ATA security ATA security ATA security Dimensions Transfer rate Seek times (typical read, including setting) Single track 1.
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive.
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed. 3. Press f9 at system bootup. 4.
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup is. NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail.
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: 1. Select Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the security of the computer.
Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 So
82 Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part number 22, 23 Action keys 8 antenna locations 5 removal 52 spare part number 20, 23, 53 Antenna Kit, spare part number 20, 53 audio, product description 2 audio-in jack 12 audio-out jack 12 B base enclosure, spare part number 17, 23 battery removal 32 spare part number 18, 23, 32 battery bay 13 battery/service cover latch 13 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 26 spare part number 22, 24 bottom components 13 button components 6 buttons power 7 Quic
transporting 28 workstation 28 H hard drive precautions 26 product description 1 removal 43 spare part numbers 17, 21, 23, 24, 43 specifications 72 hard drive bracket illustrated 21 removal 44 hard drive connector cable illustrated 21 removal 44 Hard Drive Hardware Kit, spare part number 18, 21, 24, 43 hard drive isolators illustrated 21 removal 44 hard drive light 11 HDMI port 11 headphone jack 12 heat sink removal 63 spare part number 17, 24, 63 hinge removal 50 spare part number 19, 23, 51 J jacks audio-
R rear corner covers removal 46 spare part number 24, 46 removal/replacement preliminaries 25 procedures 30 right-side components 12 RJ-45 jack 12 RTC battery removal 41 spare part numbers 17, 23, 24, 41 Rubber Kit, spare part number 18, 24, 31 S Screw Kit, spare part number 22, 23 security cable slot 11 security, product description 3 serial number 30 service considerations cables 25 connectors 25 plastic parts 25 service cover location 13 removal 37 spare part number 18, 23, 38 service tag 15, 30 servicea
