HP Slate10 HD and HP Slate7 HD Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 HP Slate10 HD ........................................................................................................................ 4 HP Slate7 HD .......................................................................................
Microphone ............................................................................................................ 24 Rear-facing webcamera ........................................................................................... 26 Audio board ........................................................................................................... 27 Card reader board .................................................................................................. 28 Speakers ....................
1 Product description Category Description Product Name HP Slate10 HD HP Slate10 HD x HP Slate7 HD x Processor Marvel® PXA986 1.20-GHz dual core soldered on-chip (SOC) processor x Panel 10.0-in, (1280×800), a-Si, TFT, TouchScreen display panel with liquid crystal display (LCD), 24bit color depth, 16:10 Ultra Wide Aspect Ratio; WXGA: ≥ 75/75/75/75 viewing angle, singlelink low-voltage differential signalling (LVDS) interface, traditional capacitive multi-touch (>5 fingers) x 7.
Category Description Graphics 3D and 2d GPU HP Slate10 HD HP Slate7 HD x x 2D hardware acceleration include DirectFB and alpha blending Supports OpenGL ES 2.0/1.1 and OpenVG 1.1 Supports the following video decode formats: ● 1080p/30fps ● 720p/60fps ● H.263 ● H.264 ● MPEG-4 ● MPEG 2 ● DivX ● WMV Supports the following video encode formats: ● 1080p/24fps ● 720p/30fps ● H.263 ● H.264 BP ● MPEG-4 Memory Supports 1-GB DDR3 up to 1600-MHz x x Mass storage Supports a 16.
Category Description Wireless networking Integrated WiFi option: WiFi 802.11abgn; Bluetooth and WiFi antenna support both 2.4G and 5G bands HP Slate10 HD HP Slate7 HD x x Integrated GPS option: Supports both A-GPS and standalone GPS Integrated Bluetooth option: Bluetooth 3.0+HS Class 2 (10m+ range) Integrated WiDi option: ● GSM–850/900/1800/1900 ● WCDMA–850/900/1700/1900/2100 External expansion Integrated micro SD Card Reader expandable to 32-GB x x Ports Audio: 3.
2 External component identification HP Slate10 HD 4 Item Component Item Component (1) Audio-out (headphone)/Audio-in (microphone) jack (6) Volume control buttons (2) (2) Rear-facing webcamera (7) Speakers (2) (3) Microphone (8) Micro USB 2.
HP Slate7 HD Item Component Item Component (1) Rear-facing webcamera (6) Speakers (2) (2) Microphone (7) Audio-out (headphone)/Audio-in (microphone) jack (3) Power button (8) Micro USB 2.
3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the bottom edge of the tablet. You may need this information when you travel internationally or when you contact support.
HP Slate10 HD tablet major components Item Component Spare part number (1) Back cover (includes media card slot, power button actuator, SIM slot cover, speaker grilles, volume button actuator, and webcamera lens) For use only on tablet models equipped with WWAN capability in bright red finish (includes WWAN antenna cable and transceivers) 748791-001 For use only on tablet models equipped with WWAN capability in silver slate finish (includes WWAN antenna cable and transceivers) 748790-001 For use on
8 Item Component Spare part number (4) Microphone (includes cable and double-sided adhesive) 744533-001 (5) Rear-facing webcamera (includes cable and double-sided adhesive) 744545-001 (6) Audio board (includes audio jack and bracket) 744537-001 (7) Volume button board (includes cable, double-sided adhesive, and rubber pad) 744541-001 (8) Card reader board (includes cable, micro SIM slot, and micro SD Card Reader slot) 744540-001 (9) System board equipped with a Marvel PXA986 1.
HP Slate7 HD tablet major components Item Component Spare part number (1) Back cover (includes card reader slot, SIM slot cover, grounding pads and tape, power button actuator, shielding, volume button actuator, webcam lens, and wireless antenna) In bright red finish (includes WiFi antenna cable and transceivers) 744579-001 In silver slate finish (includes WiFi antenna cable and transceivers) 743041-001 (2) Rear-facing webcamera (includes cable and double-sided adhesive) 743051-001 (3) System b
Item Component Spare part number (8) Battery, 3.7-V, 4000-mAh, 14.8-WHr, Li-ion battery (includes cable) 743895-001 (9) Speakers (includes left and right speakers and cables) 743048-001 (10) USB board (includes bracket, cable, double-sided adhesive, and micro USB port) 743044-001 (11) Display panel assembly, 7.
Component Spare part number For use only on HP Slate7 HD tablet models 743047-001 USB extension cable 751600-001 Sequential part number listing Spare part number Description 743041-001 Back cover in silver slate finish for use only on HP Slate7 HD tablet models (includes card reader slot, SIM slot cover, grounding pads and tape, power button actuator, shielding, volume button actuator, webcam lens, and wireless antenna) 743043-001 HP Slate7 HD tablet equipped with a Marvel PXA986 1.
12 Spare part number Description 744057-001 System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi for use only on HP Slate10 HD tablet models 744058-001 System board equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.
Spare part number Description 744580-001 Power button/microphone module for use only on HP Slate7 HD tablet models (includes cable, double-sided adhesive, and rubber pad) 744581-001 HP Slate7 HD tablet equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, a 7.0in, LCD, TFT, TouchScreen display, 1.
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. HP Slate10 HD There are as many as 22 screws that must be removed, replaced, and/or loosened when servicing the HP Slate10 HD tablet.
Remove the back cover: 1. Place the tablet on a flat surface, display panel side up, with the speakers and the micro USB port toward you. 2. Insert a case utility tool (1) or similar thin, plastic tool between the back cover and the display panel assembly. The first insertion point should be in the top edge of the tablet near the audio jack (2). 3. Lift the top edge of the back cover (3) until it separates from the display panel assembly. 4.
Remove the sensor module: 1. Turn the back cover upside down with the bottom edge toward you. 2. Detach the sensor module (1) from the back cover. (The sensor module is attached to the back cover with double-sided adhesive.) 3. Remove the sensor module (2). Reverse this procedure to install the sensor module. Battery Description Spare part number Battery, 3.7-V, 7000-mAh, 25.9-WHr, LI (includes cable) 743896-001 Before removing the battery, follow these steps: 1. Turn off the tablet.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery. Remove the battery: CAUTION: Before turning the display panel assembly upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 1.
7. Remove the six Phillips PM2.0×2.75 screws (1) that secure the battery to the display panel assembly. 8. Lift the top edge of the battery (2) and swing it up and back to release it. 9. Remove the battery (3). Reverse this procedure to install the battery. Power button board Description Spare part number Power button board (includes cable, double-sided adhesive, and rubber pad) 744538-001 Before removing the power button board, follow these steps: 22 1. Turn off the tablet.
Remove the power button board: 1. Remove the rubber pad (1) that protects the power button board cable ZIF connector. 2. Release the ZIF connector (2) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. 3. Detach the power button board (3) from the display panel assembly. (The power button board is attached to the display panel assembly with double-sided adhesive.) 4. Remove the power button board and cable.
4. Remove the back cover (see Back cover on page 18). 5. Disconnect the battery cable from the system board (see Battery on page 20). Remove the volume button board: 1. Remove the rubber pad (1) that protects the volume button board cable ZIF connector. 2. Release the ZIF connector (2) to which the volume button board cable is attached, and then disconnect the volume button board cable from the system board. 3. Detach the volume button board (3) from the display panel assembly.
3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 18). 5. Disconnect the battery cable from the system board (see Battery on page 20). Remove the microphone: 1. Release the ZIF connector (1) to which the microphone cable is attached, and then disconnect the microphone cable from the system board. 2. Detach the microphone (2) from the display panel assembly. (The microphone is attached to the display panel assembly with double-sided adhesive.) 3.
Rear-facing webcamera Description Spare part number Rear-facing webcamera (includes cable) 744545-001 Before removing the rear-facing webcamera, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Audio board Description Spare part number Audio board (includes audio jack and bracket) 744537-001 Before removing the audio board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Reverse this procedure to install the audio board. Card reader board Description Spare part number Card reader board (includes cable, micro SIM slot, and micro SD Card Reader slot) 744540-001 Before removing the card reader board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
4. Remove the card reader board (4). Reverse this procedure to install the card reader board. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 744543-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
3. Remove the four Phillips PM2.0×2.75 screws (3) that secure the speakers to the display panel assembly. 4. Remove the speakers (4). Reverse this procedure to install the speakers. USB board Description Spare part number USB board (includes bracket, cable, micro USB port, and rubber pad) 744536-001 Before removing the USB board, follow these steps: 30 1. Turn off the tablet.
Remove the USB board: 1. Remove the rubber pad (1) that protects the USB board cable ZIF connector. 2. Release the ZIF connector (2) to which the USB board cable is attached, and then disconnect the USB board cable from the system board. 3. Detach the USB board cable (3) from the display panel assembly. (The USB board cable is attached to the display panel assembly with double-sided adhesive.) 4. Remove the two Phillips PM2.0×2.
System board NOTE: The system board spare part kit is equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB system memory, and a 16-GB eMMC solid-state drive. Description Spare part number Equipped with WWAN capability 744058-001 Equipped with WiFi capability 744057-001 Before removing the system board, follow these steps: 32 1. Turn off the tablet.
Remove the system board: 1.
2. Disconnect the following cables from the system board: (1) Microphone ZIF connector and cable (2) Rear-facing webcamera cable (3) Card reader board ZIF connector and cable (4) Right speaker cable 3. 34 Remove the three Phillips PM2.0×2.75 screws (1) and the three Phillips PM2.0×2.0 broad head screws (2) that secure the system board to the display panel assembly.
4. Remove the system board (3). Reverse this procedure to install the system board. Front-facing webcamera Description Spare part number Front-facing webcamera (includes cable) 744544-001 Before removing the front-facing webcamera, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
Remove the front-facing webcamera: 1. Turn the system board upside down, with the bottom edge toward you. 2. Release the ZIF connector (1) to which the front-facing webcamera cable is attached, and then disconnect the front-facing webcamera cable from the system board. 3. Remove the front-facing webcamera (2) and cable. Reverse this procedure to install the front-facing webcamera.
HP Slate7 HD There are as many as 16 screws that must be removed, replaced, and/or loosened when servicing the HP Slate7 HD tablet. Make special note of each screw size and location during removal and replacement.
5. Remove the back cover (6). Reverse this procedure to install the back cover. Battery Description Spare part number Battery, 3.7-V, 4000-mAh, 14.8-WHr, Li-ion (includes cable) 743895-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
3. Release the tape (2) that secures the TouchScreen cable to the battery. 4. Release the speaker cables from the retention clips (3) built into the battery. 5. Remove the three Phillips PM2.0×2.75 screws (4) that secure the battery to the display panel assembly. 6. Remove the battery (5). Reverse this procedure to install the battery.
4. Remove the back cover (see Back cover on page 37). 5. Disconnect the battery cable from the system board (see Battery on page 38). Remove the rear-facing webcamera: 1. Disconnect the rear-facing webcamera cable (1) from the system board. 2. Detach the rear-facing webcamera (2) from the display panel assembly. (The rear-facing webcamera is attached to the display panel assembly with double-sided adhesive.) 3. Remove the rear-facing webcamera and cable.
4. Remove the back cover (see Back cover on page 37). 5. Disconnect the battery cable from the system board (see Battery on page 38). Remove the speakers: 1. Disconnect the speaker cable (1) from the system board. 2. Release the ZIF connector (2) to which the TouchScreen module cable is attached, and then disconnect the TouchScreen module cable from the system board. 3. Detach the TouchScreen module cable (3) from the battery.
USB board Description Spare part number USB board (includes bracket, cable, double-sided adhesive, and micro USB port) 743044-001 Before removing the USB board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
System board Description Spare part number Equipped with a Marvel PXA986 1.20-GHz dual core (SOC) processor, 1.0-GB system memory, a 16-GB eMMC solid-state drive, and WiFi capability 743049-001 Before removing the system board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
Remove the system board: 1.
2. Disconnect the following cables from the system board: (1) USB board ZIF connector and cable (2) Speaker cable (3) TouchScreen module cable 3. Remove the following screws that secure the system board to the display panel assembly: (1) One Phillips PM1.4×4.1 screw (2) Two Phillips PM2.0×3.5 screws (3) Three Phillips PM2.0×2.
4. Remove the system board (4). Reverse this procedure to install the system board. Antenna modules Description Spare part number 3G antenna module 747947-001 WiFi antenna module 743045-001 Before removing the antenna modules, follow these steps: 46 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
Remove the antenna modules: 1. Remove the three Phillips PM2.0×2.75 screws (1) that secure the antenna modules to the display panel assembly. 2. Detach the 3G antenna module (2) from the display panel assembly. (The 3G antenna module is attached to the display panel assembly with double-sided adhesive.) 3. Detach the WiFi antenna module (3) from the display panel assembly. (The WiFi antenna module is attached to the display panel assembly with double-sided adhesive.) 4. Remove the antenna modules.
3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 37), and then remove the following components: a. Battery (see Battery on page 38) b. System board (see System board on page 43) c. 3G antenna module (see Antenna modules on page 46) Remove the power button/microphone module: 48 1. Turn the 3G antenna module upside down with the bottom toward you. 2. Detach the power button/microphone module from the rear surface of the 3G antenna module.
4. Detach the power button/microphone module base plate from the 3G antenna module. (The power button/microphone module is attached to the 3G antenna module with doublesided adhesive.) 5. Remove the power button/microphone module and cable. Reverse this procedure to install the power button/microphone module. Front-facing webcamera Description Spare part number Front-facing webcamera (includes cable) 743050-001 Before removing the front-facing webcamera, follow these steps: 1. Turn off the tablet.
3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 37), and then remove the following components: a. Battery (see Battery on page 38) b. System board (see System board on page 43) c. 3G antenna module (see Antenna modules on page 46) Remove the front-facing webcamera: 1. Turn the 3G antenna module upside down with the bottom toward you. 2. Release the front-facing webcamera from the retention molding built into the 3G antenna module. 3.
6 Specifications HP Slate10 HD Metric U.S. Width 17.80 cm 7.01 in Depth 0.97 cm 0.38 in Height 25.90 cm 10.19 in Weight (lowest weight configuration) 0.63 kg 1.38 lb Dimensions Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable.
HP Slate7 HD Metric U.S. Width 20.13 cm 7.93 in Depth 0.99 cm 0.39 in Height 11.98 cm 4.72 in Weight 0.33 kg 0.72 lb Dimensions Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable. The HP 5V 2A adapter included with your tablet is recommended for charging the tablet.
7 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
54 Country/region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size.
8 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index Symbols/Numerics 3G antenna module removal 46 spare part number 9, 13, 46 A AC adapter, spare part numbers 10, 12 antenna removal 46 spare part numbers 9, 11, 13, 46 audio board removal 27 spare part number 8, 12, 27 audio, product description 2 audio-in jack 4, 5 audio-out jack 4, 5 B back cover removal 18, 37 spare part numbers 7, 9, 11, 12, 13, 18, 37 battery removal 20, 38 spare part numbers 8, 10, 11, 20, 38 buttons power 4, 5 volume control 4, 5 C cables, service considerations 14 card reader b
product description audio 2 display panel 1 external expansion 3 graphics 2 mass storage 2 memory module 2 microphone 2 operating system 3 ports 3 power requirements 3 processors 1 product name 1 security 3 sensor 2 serviceability 3 video 2 wireless networking 3 product name 1 R rear-facing webcamera location 4, 5 removal 26, 39 spare part numbers 8, 9, 11, 12, 26, 39 S Screw Kit, spare part numbers 10, 11, 12 security, product description 3 sensor module removal 19 spare part number 7, 12, 19 sensor, produ
