HP LaserJet Managed MFP E62655, E62665, HP LaserJet Managed Flow MFP E62665, E62675 Warranty and Legal Guide www.hp.com/videos/LaserJet www.hp.com/support/ljE62655mfp www.hp.com/support/ljE62665mfp www.hp.
HP LaserJet Managed MFP E62655, E62665, HP LaserJet Managed Flow MFP E62665, E62665, E62675 Warranty and Legal Guide
Copyright and License Trademark Credits © Copyright 2019 HP Development Company, L.P. ENERGY STAR® and the ENERGY STAR® mark are registered U.S. marks. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of contents 1 Service and support .................................................................................................................................................................................. 1 HP limited warranty statement .............................................................................................................................................. 2 UK, Ireland, and Malta ............................................................................................
Customer support .................................................................................................................................................................. 19 2 Environmental product stewardship program ................................................................................................................................... 21 Protecting the environment ...........................................................................................................................
Nordic Statements (Denmark, Finland, Norway, Sweden) .......................................................................... 35 GS statement (Germany) .................................................................................................................................. 35 Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) ............................................. 36 EMI statement (Taiwan) .................................................................................
vi ENWW
1 ENWW Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● Long life consumable and maintenance kit limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support 1
HP limited warranty statement ● UK, Ireland, and Malta ● Austria, Belgium, Germany, and Luxemburg ● Belgium, France, and Luxemburg ● Italy ● Spain ● Denmark ● Norway ● Sweden ● Portugal ● Greece and Cyprus ● Hungary ● Czech Republic ● Slovakia ● Poland ● Bulgaria ● Romania ● Belgium and the Netherlands ● Finland ● Slovenia ● Croatia ● Latvia ● Lithuania ● Estonia HP PRODUCT DURATION OF LIMITED WARRANTY* HP LaserJet Managed MFP E62655dn, E62665hs, HP LaserJet M
materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.
France: HP France SAS, société par actions simplifiée identifiée sous le numéro 448 694 133 RCS Evry, 1 Avenue du Canada, 91947, Les Ulis G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre des garanties légales applicables dont le bénéfice est soumis à des conditions spécifiques.
G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de nombreux facteurs peuvent avoir un impact sur le bénéfice de ces droits. Vos droits en tant que consommateur au titre de ces garanties ne sont en aucune façon limités ou affectés par la garantie limitée HP.
den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske garanti (www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti.
Greece and Cyprus Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP.
Slovakia Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine: Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy.
Romania Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele: Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str.
Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih pravic in ne vpliva nanje.
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų metų įstatymais nustatytą garantiją. Estonia HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii.
This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support.
The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product. HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products.
ENWW e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties ("Freeware"), is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement, shrink wrap license or electronic license terms accepted at time of download.
9. a. You agree that HP and its affiliates may collect, combine, and use device and individual user information you provide in relation to support services related to the Software Product. HP agrees not to use this information to market to you without your consent. Learn More about HP data collection practices at www.hp.com/go/privacy b. Collection/Use by Third Parties.
policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. 16. CONSUMER RIGHTS. Consumers in some countries, states or territories may have the benefit of certain statutory rights and remedies under consumer legislation in respect of which HP’s liability cannot lawfully be excluded or limited.
a. provision of warranty or support services for the Software: to any one or more of the following: resupply of the services or payment of the costs of having the services re-supplied; b. provision of the Software: to any one or more of the following: replacement of the Software or the supply of equivalent software; repair of the Software; payment of the costs of replacing the Software or of acquiring equivalent software; or payment of the costs of having the Software repaired; and c.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. ENWW Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/ljE62655mfp, www.hp.com/support/ ljE62665mfp, www.hp.com/support/ljE62675mfp Order additional HP service or maintenance agreements www.hp.
20 Chapter 1 Service and support ENWW
2 ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Toner consumption ● Paper use ● Plastics ● HP LaserJet print supplies ● Paper ● Material restrictions ● Battery information ● Disposal of waste equipment by users (EU and India) ● Electronic hardware recycling ● Brazil hardware recycling information ● Chemical substances ● Product Power Data per European Union Commission Regulation 1275/2008 ● SEPA Ecolabel
Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
HP LaserJet print supplies Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.1 All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products.
NOTE: NOTE for CR type only: Perchlorate material - special handling may apply. See http://dtsc.ca.gov/ hazardouswaste/perchlorate. Weight: ~3 g Location: On motherboard User Removable: No 廢電池請回收 For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org. Disposal of waste equipment by users (EU and India) This symbol means do not dispose of your product with your other household waste.
Brazil hardware recycling information Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.
能效等级分为三个等级，等级 1 级能效最高。 根据产品类型和打印速度标准决定能效限定值。 2. 能效信息 2.1 LaserJet 打印机和高性能喷墨打印机 ● 典型能耗 典型能耗是正常运行 GB21521 测试方法中指定的时间后的耗电量。 此数据表示为每周千瓦时 (kWh)。 标签上所示的能效数字按涵盖根据“复印机、打印机和传真机能源效率标识实施规则”选择的登记装置中 所有配置的代表性配置测定而 得。因此，本特定产品型号的实际能耗可能与标签上所示的数据不同。 有关规格的详细信息，请参阅 GB21521 标准的当前版本。 Restriction on Hazardous Substances statement (India) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016.
Substances Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.
Substances Table (Taiwan) For more information To obtain information about these environmental topics: 28 Chapter 2 Environmental product stewardship program ENWW
● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment. Also, visit www.hp.com/recycle.
30 Chapter 2 Environmental product stewardship program ENWW
3 ENWW Regulatory information ● Regulatory statements ● Telecom (fax) statements 31
Regulatory statements ● Regulatory model identification numbers ● European Union Regulatory Notice ● FCC regulations ● Canada - Industry Canada ICES-003 Compliance Statement ● VCCI statement (Japan) ● EMC statement (Korea) ● EMC statement (China) ● Power cord instructions ● Power cord statement (Japan) ● Laser safety ● Laser statement for Finland ● Nordic Statements (Denmark, Finland, Norway, Sweden) ● GS statement (Germany) ● Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyr
Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, Eco Design Directive 2009/125/EC, RED 2014/53/EU, RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonized Standards. The full Declaration of Conformity can be found at the following website: www.hp.
EMC statement (Korea) EMC statement (China) Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 100-127 Vac or 220-240 Vac and 50/60 Hz. Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2014) mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. VARNING ! Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte Sonneneinstrahlung) kann es zu Reflexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit der dargestellten Zeichen kommen. Die Bilddarstellung dieses Gerätes ist nicht für verlängerte Bildschirmtätigkeiten geeignet.
EMI statement (Taiwan) Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper tray when closing. All trays must be closed when moving the printer.
Telecom (fax) statements ● Fax Cord Statement ● EU Statement for Telecom Operation ● New Zealand Telecom Statements ● Additional FCC statement for telecom products (US) ● Telephone Consumer Protection Act (US) ● Industry Canada CS-03 requirements ● Vietnam Telecom wired/wireless marking for ICTQC Type approved products ● Japan Telecom Mark Fax Cord Statement Product may or may not have fax cord enclosed. If not provided to reduce the risk of fire, use only No.
Additional FCC statement for telecom products (US) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the quantity of devices, which may be connected to the telephone line.
certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
Vietnam Telecom wired/wireless marking for ICTQC Type approved products Japan Telecom Mark この製品には、認定済みファックス モジュールが含まれています。 証明書番号 (XXX XXXXXXXX) は、HP アナログ ファックス アクセサリにあります。 ENWW Telecom (fax) statements 41
42 Chapter 3 Regulatory information ENWW
Index A anticounterfeit supplies 1, 13 K Korean EMC statement 31, 32, 34 B batteries included L laser safety statements 31, 32, 34 license, software 1, 14 21, 23 C cartridges non-HP 1, 13 recycling 21, 23 warranty 1, 12 counterfeit supplies 1, 13 customer support online 1, 19 D disposal, end-of-life M material restrictions 21, 23 Material Safety Data Sheet (MSDS) 21, 27 memory chip, toner cartridge description 1, 13 mercury-free product 21, 23 N non-HP supplies 21, 23 1, 13 E electronic hardware r
44 Index ENWW
