Software User Manual

Pending requests are shown in the Pending Requests tab. You can view all requests pending for
the following:
• All groups
• A selected group
• A selected device.
Accepting and Denying Requests
To accept or deny a request, perform the following:
1. On the View all pending single or container requests for <Group Name> page in the Pending
Requests tab select Accept or Deny from the drop-down list (Figure 31 (page 39)).
Figure 31 Accepting and Denying Pending Requests
2. Click Submit to save your changes.
The next time the device contacts Policy Manager for pending requests approvals, Policy
Manager notifies the Custodian of all accepted or denied actions. The Custodian will then
perform the accepted actions and notify the Collector Server of any denied actions.
Viewing Action Details and Specifying a Timeout
To view more information for an action before selecting to accept or deny it, perform the following:
On the View all pending single or container requests for <Group Name> page in the Pending
Requests tab , click the name of the action under the Name column to be viewed.
The View details for the selected pending action request page appears displaying the following:
• The name of the parameter for the selected action.
• The value (data item name, a file name, etc.) specified for the selected action.
If you accept the action in this page, the Accept and set timeout for selected pending request for
selected action appears on which you can specify a time frame in which the related Custodian can
continue to accept this action for the specified permission. This can be useful if you anticipate that
the same action permission may be sent to the Custodian multiple times in the next xx minutes, and
that you want the device to continue to perform the action without requesting permission from Policy
Manager.
Container Actions
Some actions are sent to Policy Manager as single action requests, and some are sent as a group
of actions, or container, of actions. If a device sent a container of actions on a single contact (ping)
to Policy Manager, you need to view the contents of the container package in order to see the
actual actions that are pending approval. Container actions cannot be broken out into single
actions and can only be accepted or denied as a group.
To view the contents of a container action, perform the following:
On the View all pending single or container requests for <Group Name> page in the Pending
Requests tab , click the Pending Action Container under the Name column to be viewed.
38 Using HP 3PAR Policy Manager