HP 3PAR Recovery Manager Diagnostics Tool for Oracle User Guide Abstract This document describes the diagnostic checks for the Recovery Manager for Oracle using Recovery Manager Diagnostic tool. HP Part Number: QL226-96989 Published: August 2013 Edition: 1.
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Contents 1 Introduction...............................................................................................4 2 System requirements for installation...............................................................5 Installation prerequisites............................................................................................................5 Hardware and software requirements..........................................................................................5 Supported configuration ...
1 Introduction HP 3PAR Recovery Manager Diagnostics (RMD) tool for Recovery Manager for Oracle (RMO) is a software tool used for identifying discrepancies in the environment running RMO. The tool scans RMO managed servers (Backup server, Database server, and NetBackup master server) to gather information related to recovery manager environment. The tool uses this information to identify any discrepancies and suggests corrective action to ensure proper functioning of RMO product.
2 System requirements for installation This chapter provides an overview of the hardware and software requirements for installing the RMD tool. Installation prerequisites RMO must be installed on the RMO Backup and Database servers. The RMO configuration file is created either by using the rmora_config command or RMO GUI. For more information, see HP 3PAR Recovery Manager 4.3.0 or 4.4.0 Software for Oracle - User’s Guide.
3 Installing and removing the RMD tool Before installing the RMD tool, ensure that you meet the system requirements. Installing the RMD tool on different operating systems The RMD tool must be installed on the RMO Backup server. The following procedure explains how to install the RMD tool on different operating systems: 1. Click the following link to open the HP Storage Software page: https://h20392.www2.hp.com/portal/swdepot/displayProductsList.do?category=NAS 2. 3. 4. 5.
4 Using the RMD tool This chapter provides information about the following topics: • Launching the RMD tool • Performing diagnostics checks • Viewing diagnostics test status • Viewing diagnostics reports Launching the RMD tool You can launch the RMD tool using the following steps: 1. Login to the RMO Backup server, where the RMD tool is installed. 2. Click the following link to open the RMD tool home page: http://localhost:9946/RMDWeb/RMOWelcome.jsp WARNING! is installed.
Table 1 Diagnostic checks for RMO Diagnostics checks Checks performed Test includes System Information 1. 2. 3. 4. 5. 6. 7. Hostname Platform Processor type OS version Multipath status Distributor Red Hat kernel • The Backup server host name, platform, and processor type. Oracle Application Settings 1. 2. 3. 4. 5. 6. Is Oracle software installed? Oracle version Oracle status Is ASM installed? ASM version Oracle username • Oracle and ASM related information on the Backup and Database servers.
Viewing diagnostic test status The RMD tool displays details of the checks executed on selected servers. A green tick mark against a test indicates that the test execution is successfully completed on the server under diagnosis. Similarly, a red cross indicates that the test execution is failed on the server under diagnosis.
Figure 3 View reports Viewing diagnostic report The following are the categories of the test result: • Success • Warning • Failure The Test Report window has the following summary sections: • Report by Product– Lists the test result summary for each server selected for diagnostics under the RMO product. Click the appropriate server name to view the test result. • Report by Server– Lists the test result summary for each test executed under each server.
NOTE: • Click the server link to view the details and statuses of all the tests associated with a particular server. • Click the test link to view a detailed information about the particular test. • The Report Summary section lists all the warnings and failures. • The Test Summary section list all the exceptions occurred during the test execution on a particular server. • HP recommends you to save the report for future reference.
5 Troubleshooting This chapter describes common errors with appropriate resolutions. Q1. The test execution status displays timed out. A1. Increase the test execution timeout in seconds in the RMO_Config.
6 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
Table 2 (continued) For information about: See: Identifying storage system components, troubleshooting information, and detailed alert information HP 3PAR F-Class, T-Class, and StoreServ 10000 Storage Troubleshooting Guide Installing, configuring, and maintaining the HP 3PAR Policy Server HP 3PAR Policy Server Installation and Setup GuideHP 3PAR Policy Server Administration Guide Planning for HP 3PAR storage system setup Hardware specifications, installation considerations, power requirements, network
Typographic conventions Table 3 Document conventions Convention Element Bold text • Keys that you press • Text you typed into a GUI element, such as a text box • GUI elements that you click or select, such as menu items, buttons, and so on Monospace text • File and directory names • System output • Code • Commands, their arguments, and argument values • Code variables • Command variables Bold monospace text • Commands you enter into a command line interface • System
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Glossary ASM Automatic Storage Management DP HP Data Protector RMAN Oracle Recovery Manager RMD Recovery Manager Diagnostics RMO Recovery Manager for Oracle SPOCK Single Point of Connectivity Knowledge 17
