HP 3PAR VSS Provider 2.1.0 Software for Microsoft Windows User's Guide Abstract This user’s guide provides the information you need to install and use the HP 3PAR VSS (Volume Shadow Copy Service) Provider Software for Microsoft Windows. This guide is intended for System Administrators and Microsoft Windows Administrators who are responsible for maintaining the Microsoft Windows operating system environment and who understand Microsoft Windows 2003 and 2008.
© Copyright 2011 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Contents 1 Introduction...............................................................................................4 Related Documents...................................................................................................................4 Typographical Conventions........................................................................................................4 Advisories.....................................................................................................................
1 Introduction Related Documents The following documents also provide information related to the HP 3PAR Storage System: For information about… Read the… Using the InForm Command Line Interface (CLI) to configure HP 3PAR InForm OS CLI Administrator’s Manual and manage the system Using the HP 3PAR Management Console’s user interface HP 3PAR InForm OS Management Console Online Help to configure and manage the HP 3PAR Storage System Using the HP 3PAR Command Line Interface (CLI) for remote HP 3PAR InForm OS
2 Overview This chapter provides an overview of supported components and system requirements for HP 3PAR VSS Provider Software for Microsoft Windows. Microsoft VSS Microsoft includes VSS in the Windows 2003 and 2008 operating systems to simplify the enterprise’s storage environment. VSS provides a framework for creating a point-in-time copy of a single volume or multiple volumes.
Figure 1 VSS Provider for Microsoft Windows Operation Overview Host System Requirements • For the latest Microsoft Windows server and system service pack requirements, refer to the HP 3PAR InForm OS Configuration Matrix. To obtain a copy of this documenation, go to http://www.hp.com/go/3par, navigate to your product page, click Support for your product, and then click Manuals. • HP 3PAR CLI installation. For the supported CLI version, see the appropriate HP 3PAR InForm OS Configuration Matrix.
• Snapshot space must be available on Virtual Volumes. In order to take snapshots on the base volume, the volume itself must have snapshot space allocated during the base volume creation. See the HP 3PAR InForm OS Command Line Interface Reference for instructions on creating a base volume with snapshot allocation, or assigning snapshot space after the base volume is created. • All systemhost ports associated with the same physical host should belong to the same virtual domain.
• HP Data Protector. Support for HP Data Protector through Recovery Manager for SQL and Recovery Manager for Exchange backup methods. • Transportable shadow copy. Supports transportable shadow copy to allow import from another system. • x86 and x64 platform support. Provides 32-bit and 64-bit installation packages for working with x86 and x64 platforms. • Secure system connection. Connects to the system using the encrypted authentication information.
◦ No writers are allowed in creating the shadow copy. ◦ The shadow copy is currently not exposed to the requestor. ◦ A copy-on-write mechanism is used to implement shadow copies. The following shadow copy attributes are not supported in the current release of 3PAR VSS Provider for Microsoft Windows: • ◦ All shadow copies are created with a copy-on-write mechanism. ◦ All shadow copies are hidden. Taking a snapshot on a System Drive is not supported.
3 Installation, Upgrade, and Deinstallation System Setup VSS Provider for Microsoft Windows serves as a communication bridge between Microsoft VSS and HP 3PAR Storage Systems during the creation and removal of a volume shadow copy (snapshot). To set up the Windows host for VSS Provider for Microsoft Windows: 1. Log on as the System Administrator. As the Windows System Administrator, you will need a user name and password for VSS. 2. Install the HP 3PAR Administration Tools onto the Windows server.
NOTE: The system setup, including the InForm OS Command Line for Microsoft Windows installation, must be completed prior to the VSS Provider for Microsoft Windows installation. Installing VSS Provider for Microsoft Windows NOTE: Prior to installing VSS Provider for Microsoft Windows, the host server must have the InForm CLI installed and configured. All corresponding HP 3PAR Storage Systems need to have an HP 3PAR Virtual Copy Software license and a VSS Provider for Microsoft Windows license enabled.
8. Enter the following information and then click OK: • System Name: The system name or IP address. • User Name: InForm user ID; see the HP 3PAR InForm OS Command Line Interface Reference for information on determining the user name. • Password: The password associated with the specified user name. • Use SSL for InServ CLI Connection: Select this option to use SSL for socket connections to the system.
NOTE: The information you supply for the system configuration needs to be properly validated before the installation can continue. Encrypted authentication information will be stored in the Windows registry under the key name InServConfig for VSS Provider for Microsoft Windows. NOTE: The host InForm CLI version and InForm OS version must be at the same level. During the installation, a Windows command prompt will be launched to register VSS Provider for Microsoft Windows.
Table 2 Registry Values for VSS Provider for Microsoft Windows. Name Value CurrentVersion The current release version for VSS Provider for Microsoft Windows. InstallDir The directory where VSS Provider for Microsoft Windows is installed. LogLevel The trace level that is set for the log file in the directory specified by LogPath. 1. error occurred 2. warning 3. Information 4. routine route 5. verbose The default value is set to “5”. LogPath The location where the log file resides.
3. 4. 5. 6. Click Start→My Computer to expand the CD-ROM drive directory. Click the VSSProvider directory. Click the Setup_2k3.exe command as seen for x86 (32-bit) platform. As an alternative, you can select Setup_2k3_x64.exe for the x64 (64-bit) platform. Follow the instructions in the 3PAR VSS Provider for Microsoft Windows installer window. NOTE: The Select Installation Folder displays the previous version’s installed path. Do not change the path during the upgrade process.
Conn Used to view or modify the connection settings. Log Used to view or modify the log level. OPTIONS • The following options can be used with the InServ subcommand: -sys Specifies the system name. -user Specifies the system er user name used to generate the password file. -pass Specifies the system password used to generate the password file. -sockssl on|off Specifies whether SSL should be used for the socket connections to the system.
• To set as default entry, issue ProvCfg InServ [-sys ] [-default]. • To remove an existing system setup, issue ProvCfg InServ [-sys [-remove]. • To view the current connection configuration, issue ProvCfg Conn. • To enable or disable the no block option when creating virtual copies, issueProvCfg Conn -noblock Yes|No. • To view the current log level, issue ProvCfg Log. • To change the current log level, issue ProvCfg Log -level .
4 HP 3PAR Remote Copy Software and VSS Provider Purpose of Remote Copy Software HP 3PAR Remote Copy Software can be used to safeguard against disasters that may occur at one location by keeping a copy of valuable data at another location. For example, if there was a fire or earthquake at a particular location, all of the data stored there could be lost unless a backup copy is maintained somewhere where the data can be recovered.
NOTE: Remote Copy Software requires a Remote Copy Software license. Contact your local service provider for details. NOTE: Copy. See the HP 3PAR Remote Copy Software User’s Guide for details on how to set up Remote Once you have Remote Copy set up between two HP 3PAR systems, you should create a Remote Copy group for testing before going to the next step.
5 Diagnostics Volume Shadow Copy Service Trace If the failure of the VSS request has been determined to be outside the scope of VSS Provider for Microsoft Windows, gather the following information for Microsoft support: • Windows Application Event Log • Windows System Event Log • Volume Shadow Copy Service Trace For VSS Provider for Microsoft Windows debug purposes, turn on VSS logging by setting up the registry data value on the VSS registry: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\
NOTE: Only the English message catalog is currently supported. To view the message from the Windows Application Event Viewer: • For a. b. c. d. e. Windows 2003 perform the following: Click Start. Right-click My Computer. Click Manage. Expand on the System Tools tree node from the left panel. Click Event, and then Application. Result: The Application Event log appears on the right panel. (Figure 3 (page 21)). • For a. b. c.
Table 3 Application Events (continued) Event ID Description Action message indicates VSS has released the VSS Provider for Microsoft Windows from the VSS control. 5020 Snapshot ID prepared. None Internal logging, . is a unique identifier. 5040 SnapshotSet created. None Indicates the SnapshotSet request has been fulfilled.
Table 3 Application Events (continued) Event ID Description Action 5058 Could not create file . Contact your local service provider with the detailed log file. The VSS Provider for Microsoft Windows failed to open the temporary file which is generated internally. 5059 Generic system error. This error message is generated by the system. 5061 IOCTL inquiry call failed. 5062 Could not query the register key value for .
