Service Processors Manual

Contents
1 SPOCC Overview......................................................................................5
2 Files..........................................................................................................6
Navigation..............................................................................................................................6
3 Support.....................................................................................................7
StoreServs...............................................................................................................................7
Service Processor......................................................................................................................8
4 Update...................................................................................................10
Overview..............................................................................................................................10
Updating the Service Processor................................................................................................10
Updating the HP 3PAR OS.......................................................................................................11
5 Notify.....................................................................................................14
Adding a User Profile with Quick Setup.....................................................................................14
Adding a Notification Record...................................................................................................14
Editing an Existing Notification Record......................................................................................15
Deleting an Existing Notification Record....................................................................................15
Adding a Symptom Notification Record.....................................................................................15
Suppressing Notifications........................................................................................................16
User Profiles...........................................................................................................................17
Adding a User Profile.........................................................................................................17
Editing a User Profile..........................................................................................................17
Editing a Prime Shift...........................................................................................................18
Adding a Shift Exception....................................................................................................18
6 Reports...................................................................................................19
SP Function Monitors...............................................................................................................19
7 Setup......................................................................................................20
System Support Information......................................................................................................20
Configuring a Mailhost............................................................................................................20
Enabling and Disabling Local Notification.................................................................................20
Advanced Configuration Menu............................................................................................20
Enabling and Disabling RAP Forwarding...................................................................................21
Setup Update Notification.......................................................................................................21
Customer Documentation Utilities..............................................................................................21
Apache Web Server Logs........................................................................................................22
8 SPmaint..................................................................................................23
SP Control/Status...................................................................................................................23
Changing the SP Password..................................................................................................23
Adding a User to a User Profile Group.................................................................................23
Deleting a User.................................................................................................................24
Adding a User...................................................................................................................24
Running a Health Check.....................................................................................................24
Network Configuration............................................................................................................24
Using Customer Controlled Access.......................................................................................24
Selecting the CCA Setting..............................................................................................25
Changing the CCA Setting.............................................................................................25
Configuring the Firewall......................................................................................................26
Disabling Permissive Mode.............................................................................................26
Adding a Public or Private Host...........................................................................................26
Adding a DNS Server........................................................................................................26
Contents 3