Service Processors Manual

disabling, 20
enabling, 20
locating cage, 7
log files (collecting for support), 32
M
mailhost configuration, 20
maintaining customer documentation, 22
manipulating
firewall, 9
site authentication key, 30
modifying storage system, 28
monitoring
message log, 19
transfer queue, 19
user activity logs, 19
work queue, 19
N
node
executing command, 7, 31
halting, 29
rebooting, 29
notifications, 14
adding record, 14
adding symptom record, 15
deleting record, 15
displaying, 14
editing record, 15
suppressing, 14, 16
P
permissive mode (disabling), 26
predefined symptoms (editing), 21
prime shift (editing), 18
Product table (editing), 20
R
RAP forwarding
disabling, 21
enabling, 21
rebooting
node, 29
storage system cluster, 29
remote support (verifying), 27
removing storage system, 28
retrieving
application core files, 28
InSplore data, 29
system crash dumps, 28
running
CLI command, 7
command on a node, 7
guided maintenance, 7
health check, 7, 9, 29
InSplore, 7
Performance Analyzer, 7
SPLOR, 8
Storage System Setup wizard, 9
StoreServ product maintenance, 8
weekly file collection, 8
S
shift exception, 18
shifts (editing), 21
site authentication key (manipulating), 30
Sites table (editing), 20
SP password (changing), 23
storage system
adding, 28
configuring, 28
storage system cluster
halting, 29
rebooting, 29
Storage System Setup wizard, 9, 28
support information, 21
suppressing notifications, 16
symbols in text, 36
system crash dumps (retrieving), 28
T
text symbols, 36
U
update notification, 21
update status (viewing), 10
updating
OS, 10, 11
Service Processor software, 10
user
adding, 24
adding to user profile group, 23
deleting, 24
user profile
adding, 14, 17
adding user to group, 23
editing, 17
V
verifying remote support, 27
viewing
Apache web server logs, 22
customer documentation, 22
HP 3PAR OS update status, 10
SP update status, 10
W
weekly file collection, 8
39