Service Processors

7.22
Working in the Pending Requests Tab
3PAR Secure Service Policy Manager User’s Guide
7.4 Working in the Pending Requests Tab
When a device needs to ask for approval to perform a requested action, the device does the
following:
■ Sends a request for approval to Policy Manager.
■ Sends a message to the Collector Server indicating that it needs to get approval from Policy
Manager (if the action is a request from the Collector Server).
■ Waits for Policy Manager’s response.
When Policy Manager receives the action request, it sends an Mail notification to the user
defined for that device's policy (or device's group's policy), and then queues the action request
for approval. If the action permission is not accepted within the timeout period specified for
that permission, Policy Manager removes the action request from the Pending Requests
queue and posts an entry to its audit log. The device receives a denied request due to
timeout message when it next contacts Policy Manager.
Pending requests are shown in the Pending Requests tab. You can view all requests pending
for the following:
■ All groups
■ A selected group
■ A selected device.
7.4.1 Accepting and Denying Requests
To accept or deny a request, perform the following:
1 On the View all pending single or container requests for <Group Name> page in the
Pending Requests tab select Accept or Deny from the drop-down list (Figure 7-16).