Troubleshooting

Table 21 Message Table (continued)
Fix HintMessage DescriptionName
If you are missing the required license to perform
replication or snapshot operation, access your HP
Error. Missing required <LicenseName>
license on the connected 3PAR Storage
Server.
3PAR_1014
3PAR Storage System and issue the showlicense
command to get license information. If you do not see
the required license, contact HP 3PAR support for
assistance.
Error. Unable to get Remote Copy group
information. Additional information:
<ExceptionString>
3PAR_1015
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Verify there is no problem with your network
connection at this time.
Error. Unable to get the status of a
Remote Copy Group. The original output:
<OrgOutput>
3PAR_1016
Error. Unable to get Remote Copy target
system information. Additional
information: <ExceptionString>.
3PAR_1017
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get detail virtual volume
information. Additional information:
<ExceptionString>
3PAR_1018
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get detail virtual volume
exposure information. Additional
information: <ExceptionString>.
3PAR_1019
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
There is a problem with the internal caching
mechanism. Re-try the operation. If the problem
persists, contact HP 3PAR support for assistance.
Error. Exception in array search.
Additional information:
<ExceptionString>
3PAR_1020
Synchronization is initiated by the disaster recovery
command or manual command. Data on the
Error. The secondary volumes are not in
Synced state.
3PAR_1021
secondary system cannot be used until the
synchronization completes.
The Remote Copy group might already be removed.
Check your HP 3PAR Storage System for confirmation
Error. The specified group
<GroupName> does not exist in the
storage array.
3PAR_1022
and recreate the Remote Copy group to continue the
operation.
114 Error Messages