Troubleshooting
Table 21 Message Table (continued)
Fix HintMessage DescriptionName
Error. Unable to show Remote Copy link
information. Additional information:
<ExceptionString>
3PAR_1023
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get detail InServ port
information. Additional information:
<ExceptionString>
3PAR_1024
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get task list by type from
InServ. Additional information:
<ExceptionString>
3PAR_1025
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. No output is generated from
InForm command <CLICommand>.
3PAR_1026
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get detail task
information by ID. Additional
information: <ExceptionString>
3PAR_1027
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to get InServ version
number information. Additional
information: <ExceptionString>
3PAR_1028
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to verify InServ version
number.
3PAR_1029
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
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