Troubleshooting

Table 21 Message Table (continued)
Fix HintMessage DescriptionName
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Unable to stop Remote Copy
Group <GroupName> locally.
3PAR_1036
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Error. Remote Copy target configuration
mirroring cannot be re-established.
3PAR_1037
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
Additional information:
<ExceptionString>
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
After a Remote Copy group is stopped, some devices
might be running volume promotions. This operation
Error. Wait for promote completion has
timed out on Remote Copy group
<GroupName>
3PAR_1038
has exceeded the internal defined 12 hours time out
value. If this is not a normal behavior, contact Hp
3PAR support for more information.
Error. InServ failover command has
failed. Additional information:
<ExceptionString>
3PAR_1039
• If the error is caused by insufficient privilege to
issue the command, contact your storage
administrator for assistance.
• If the error is related to network issues, check if you
have problem with your network connection.
• If you have firewall or anti-virus software installed
on the system, make sure it allows network access
to the HP 3PAR Storage System.
Task ID information is missing after running failover
operation. Connect to the target HP 3PAR Storage
Error. Failed to get the task identification
number associated with the failover
operation.
3PAR_1040
System and issue the showtask command to see if
the failover operation is already been activated.
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