Troubleshooting

Table 7 discoverDevices Troubleshooting Checklist (continued)
Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area
This error indicates that
storage array returns
[2010-05-27 10:58:47.031
'TPDSrm.discoverDevices.Run' 3PAR_1018 error
Missing expected
output content from
storage.
Get Virtual
Volume
information on empty output for the(id=5432)] Error. Unable to get detail virtual
the HP 3PAR
Storage System.
command issued. This can
be caused by intermittent
network interruption.
volume information. Additional information:
<xxxx>.
This warning indicates
that the specified Remote
[2010-05-27 14:20:27.406
'TPDSrm.arrayMgm.AddGlobalWarning'
Unsupported Remote
Copy group naming
convention.
Map Remote
Copy group role.
Copy group has3PAR_2017 warning (id=248)] Warning.
unsupported namingGroup name <mscsrc01_arb.r419> has
unsupported naming convention. convention and will be
skipped from discovery
process. Remote Copy
group that has “Primary”
role with <xxxx> naming
convention is not
supported by HP 3PAR
SRA.
The Remote Copy group
can get into an invalid
[2010-05-27 15:28:45.046
'TPDSrm.arrayMgm.AddGlobalWarning'
Invalid group state.
SRA state when a user3PAR_2019 warning (id=3972)] Remote Copy
reinstalls or reconfiguresgroup <mscs_rc_sql_db1.r419> is in invalid
SRA state. the SRM setting after
failover. Refer to
Implementation Guide for
how to reset the SRA state
to this group.
discoverDevices 21