Troubleshooting

checkTestFailoverStart
The checkTestFailoverStart command validates environment and target devices before test failover.
This command is expected to perform various configuration and runtime state checks on the specified
target devices and identify problems which will prevent successful test.
SRM expects the HP 3PAR SRA to perform the following checks:
• Initial data synchronization has completed and there is a copy of the production data ready
for test.
• There is a valid license to perform test operation.
The returning structure should return the status of the group indicating whether it is ready for test
failover operation.
Troubleshooting checklist
Table 8 checkTestFailoverStart Troubleshooting Checklist
Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area
This error means that the
input XML file does not
[2010-05-26 14:29:32.966
'TPDSrm.arrayMgm.AddGlobalWarning'
Missing log file path
information in the input
XML.
Check log file
path.
contain log file path and3PAR_2014 warning (id=1052)] Warning.
the logs generated withUnable to access the specified log folder. The
this command will belog file will be available at the following
saved to the folder
indicated.
location: <C:\Program
Files\VMware\VMware vCenter Site Recovery
Manager\storage\sra\3PARInServ>.
This error means that the
default
[2010-05-26 18:00:07.531 'SetLogFolder'
3PAR_1001 info (id=6132)] Could not find
Missing the resource
file.
Load default
resource dll.
TPDSrm.resources.dllany resources appropriate for the specified
culture or the neutral culture. Make sure
file is missing from
"TPDSrm.MessageString.resources" was
installation. Reinstall the
package to repair the file.
correctly embedded or linked into assembly
"TPDSrm" at compile time, or that all the
satellite assemblies required are loadable and
fully signed.
This error indicates that
the user name or
password is invalid.
[2010-05-27 10:33:40.062
‘arrayMgm.CheckInServConnectivity'
3PAR_1007 error (id=4056)] Error. Unable
Connection errorCheck HP 3PAR
Storage System
connectivity.
to get system information. Additional
information: login failed - Invalid user or
password.
This error indicates that
the connected storage
[2010-05-27 16:59:32.796
'TPDSrm.discoverDevices.Run' 3PAR_1012
The requested array ID
does not match
Check HP 3PAR
Storage System
ID. array has a differenterror (id=4616)] Error. Array id <347> doesconnected storage
array. system id than the
requested input.
not match the connected HP 3PAR Storage
System.
This error indicates that
required license is
[2010-05-27 11:36:25.156
'TPDSrm.arrayMgm.CheckInServLicense'
Missing required
license on system.
Check HP 3PAR
Storage System
license. missing. HP 3PAR SRA3PAR_1014 error (id=4180)] Error. Missing
requires the HP 3PARrequired <Virtual Copy> license on the
connected HP 3PAR Storage System. Storage System to have
both Remote Copy
Software and Virtual
Copy Software licenses.
This error indicates that
storage array returns
[2010-05-27 10:58:47.031 'TPDSrm.
checkTestFailoverStart.Run' 3PAR_1018 error
Missing expected
output content from
storage.
Get Virtual
Volume
information on empty output for the(id=5432)] Error. Unable to get detail virtual
the HP 3PAR
Storage System
command issued. This can
be caused by intermittent
network interruption.
volume information. Additional information:
<xxxx>
24 Workflows and Corresponding Log Messages