Troubleshooting

Table 13 failover Troubleshooting Checklist (continued)
Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area
This error indicates that the
requested group for
[2010-05-27 16:33:37.734 'TPDSrm.
testFailoverStart.Run' 3PAR_1022 error
Invalid Remote Copy
group.
Check Remote
Copy group
status. checking is not available in(id=1580)] Error. The specified group
the storage array. Contact<MmmtGroup1.r26> does not exist in the
storage array. your storage administrator
and validate the finding.
This error indicates that the
volumes participated in the
[2010-05-27 16:48:24.953 'TPDSrm.
testFailoverStart.Run' 3PAR_1021 error
Invalid volume state.
Remote Copy groups are(id=860)] Error. The secondary volumes are
not in Synced state. not in sync. If the Remote
Copy group is started and
the Remote Copy link is
healthy, HP 3PAR SRA
requires all volumes to be
in synced state for test
failover operation.
This warning indicates that
the Remote Copy link is up,
[2010-05-27 17:44:41.375
'TPDSrm.checkFailover.Run' 3PAR_2003
Remote Copy group is
not started.
but the Remote Copy groupwarning (id=5636)] Warning. Remote Copy
Group <srmgrp.r256> might not be in sync. is not started. If the user
chooses to perform failover
despite the warning
message, the data in the
target site will not be
consistent with the data on
the source site.
This error message
indicates that HP 3PAR SRA
[2010-05-28 14:48:13.500
'TPDSrm.prepareFailover.Run' 3PAR_1038
Remote Copy group
cannot be stopped.
Stop Remote
Copy group.
encountered a 12 hourerror (id=1992)] Error. Wait for promote
timeout while waiting forcompletion has timed out on Remote Copy
Group <srm_cancun>. the Remote Copy group to
stop completely. This is
occurs when the volume
promotion operation takes
longer than expected for
the Remote Copy group.
This operation will be
performed if Remote Copy
group has a Primary role.
Remote Copy group
restoration is performed
[2010-05-28 16:29:44.812
'TPDSrm.arrayMgm.FailoverRCGroup'
Fail to restore Remote
Copy group.
Restore Remote
Copy group.
only when the group is3PAR_1042 error (id=3944)] Error. Unable
engaged in the doubleto restore the Remote Copy Group remotely.
failover scenario. ToAdditional information: Error in setrcopygroup:
execute this successfully,Command failed on target system
the Remote Copy group
must be in the started state.
RC_S419_SYNC, returned error: No valid
groups found for setrcopygroup operation.
failover 43