Troubleshooting

Table 18 syncOnce Troubleshooting Checklist (continued)
Troubleshooting TipsExample of Key Log MessageProblem DescriptionProblem Area
This error indicates that
storage array returns
[2010-05-27 10:58:47.031 'TPDSrm.
checkTestFailoverStart.Run' 3PAR_1018 error
Missing expected
output content from
storage.
Get Virtual
Volume
information on empty output for the(id=5432)] Error. Unable to get detail virtual
the HP 3PAR
Storage System
command issued. This can
be caused by intermittent
network interruption.
volume information. Additional information:
<xxxx>
This error indicates that
the requested group for
[2010-05-27 16:33:37.734 'TPDSrm.
testFailoverStart.Run' 3PAR_1022 error
Invalid Remote Copy
group.
Check Remote
Copy group
status. checking is not available(id=1580)] Error. The specified group
in the storage array.<MmmtGroup1.r26> does not exist in the
storage array. Contact your storage
administrator and validate
the finding.
This error indicates that
the requested Remote
[2010-05-28 17:34:13.343
'TPDSrm.arrayMgm.StartRemoteCopyGroup'
Remote Copy group
cannot be started.
Start Remote
Copy group
Copy group cannot be3PAR_1059 error (id=2784)] Error. Unable
started. This operation isto start the specified Remote Copy Group.
required if the group roleAdditional information: Could not be started
is in Primary oron target RC_S418_SYNC. Attempt to start
Primary-Rev. Check thegroup srm_cancun.r418 failed: Secondary
Remote Copygroup for group srm_cancun.r418 on target
configuration for the
reason of failure.
system RC_S418_SYNC does not match
primary group.
This error indicates that
Remote Copy link is down
[2010-05-28 16:44:10.875
'TPDSrm.prepareReverseReplication.Run'
Remote Copy link is not
up.
Check Remote
Copy link status.
between the local storage
array and the peer array.
3PAR_1063 error (id=1324)] Error. All
available Remote Copy links are down for
<srm_cancun.r418>.
62 Workflows and Corresponding Log Messages