HP LaserJet Enterprise MFP M430, M431 User Guide www.hp.com/support/ljM430MFP www.hp.
HP LaserJet Enterprise MFP M430, M431 User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
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Table of contents 1 Printer overview ..........................................................................................................................................................................................1 Warning icons..........................................................................................................................................................................................1 Potential shock hazard................................................................
Customer self-repair parts........................................................................................................................................................ 32 Configure the HP toner-cartridge-protection supply settings ..................................................................................................... 32 Introduction.........................................................................................................................................................
Copy on both sides (duplex) .............................................................................................................................................................. 60 Additional copy tasks.......................................................................................................................................................................... 61 6 Scan.........................................................................................................................
Scan to USB drive .....................................................................................................................................................................105 Use HP JetAdvantage business solutions .....................................................................................................................................107 Additional scan tasks................................................................................................................................
Control panel help system...............................................................................................................................................................135 Reset factory settings ......................................................................................................................................................................136 Introduction.......................................................................................................................
Optimize fax quality for text or pictures ...............................................................................................................................204 Check the error-correction setting ........................................................................................................................................205 Check the fit-to-page setting ......................................................................................................................................
Slovenia......................................................................................................................................................................................222 Croatia ........................................................................................................................................................................................222 Latvia....................................................................................................................
For more information .......................................................................................................................................................................237 Appendix C Regulatory information .......................................................................................................................................................239 Regulatory statements .............................................................................................................
1 Printer overview Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.
Potential shock hazard Review this important safety information. ● Read and understand these safety statements to avoid an electrical shock hazard. ● Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source.
Figure 1-1 Printer front view 1 11 2 10 9 8 3 7 1 6 2 5 3 4 Number Description 1 Document feeder 2 Scanner 3 Front door release button (access to the toner cartridge) 4 Power on/off button 5 Tray 3 (optional) 6 Tray 2 7 Tray 1 8 Output bin extension 9 Output bin 10 Walk-up USB port (for printing and scanning without a computer) 11 Control panel (tilts up for easier viewing) Printer back view Identify the parts on the back of the printer.
Figure 1-2 Printer rear view 1 9 2 8 3 7 4 6 5 Number Description 1 USB port (for job storage and private printing) NOTE: This port might be covered. 2 USB interface port 3 Ethernet port 4 Fax "line in" port (for attaching the fax phone line to the printer) 5 Power connection 6 Tray 3 (optional) NOTE: 7 Tray 3 extends when legal-size or A4-size paper is loaded. Dust cover for Tray 2 NOTE: Dust cover flips up when legal-size or A4-size paper is loaded.
Figure 1-3 Printer control panel 1 2 Reset 3 i Sign In Copy ? Print Scan 8 4 7 6 5 Number Item Description 1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors, and restore the default settings (including the language and keyboard layout). 2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen. Select the Sign Out button to sign out of the printer.
Number Item Description 5 Copy button Touch the Copy button to start a copy job. 6 Number of copies field Touch the field to adjust the number of copies to be printed. 7 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications. NOTE: The available applications vary by printer. The administrator can configure which applications appear and the order in which they appear.
Table 1-1 Touchscreen control panel actions (continued) Action Description Example Printer specifications Determine the specifications for your printer model. Technical specifications Review the technical specifications for the printer. See http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP for current information.
Table 1-4 Print specifications Print features M430f M431f M430f M431f M430f M431f HP Accessibility Kit Optional Optional HP Accessibility Assistant Optional Optional HP USB Universal Card Reader Optional Optional HP LEGIC Card Reader Optional Optional Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size paper Prints 40 ppm on A4 and 42 ppm on letter-size paper with HP High Speed mode Job storage and private printing Table 1-5 Copy and scan specifications Copy and scan feature
The following information applies to the printer-specific Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer. Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support website for this printer: http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP to download the print driver or the software installer to install the HP print driver. macOS: Mac computers are supported with this printer.
Table 1-8 Minimum system requirements Windows ● 2 GB of available hard-disk space ● 1 GB RAM (32-bit) or 2 GB RAM (64-bit) macOS ● 1.5 GB of available hard-disk space NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is less than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network.
Figure 1-4 Dimensions for the M430, M431 models 1 1 2 2 1 HEWL ETT-P ACKA RD 1 3 2 2 3 Table 1-9 Dimensions for the M430, M431 models Measurement Printer fully closed Printer fully opened 1. Width 420 mm (16.5 in) 453 mm (17.8 in) 2. Height 323 mm (12.7 in) 577 mm (22.7 in) 3. Depth 390 mm (15.3 in) 839 mm (33 in) Weight (with cartridge) 13.01 kg (28.68 lb) 13.01 kg (28.
Table 1-10 Dimensions for the optional 550-sheet tray Measurement Tray fully closed Tray fully opened 1. Width 381 mm (15 in) 381 mm (15 in) 2. Height 131 mm (5.1 in) 131 mm (5.1 in) 3. Depth 357 mm (14 in) 781 mm (30.8 in) Weight 3.7 kg (8.2 lb) 3.7 kg (8.
Table 1-12 Power consumption (average, in watts) Printing Ready Sleep Auto-Off/Manual-On Manual Off 525 W 10.1 W 1.2 W 0.08 W 0.08 W Electrical specifications Review the electrical specifications for the printer. NOTE: Power requirements are based on the country/region where the printer is sold. The values in the following table are subject to change. CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.
Table 1-16 Operating-environment specifications Environment Recommended Storage Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F) Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH Printer hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to http://www.hp.com/support/ljM430MFP or http://www.hp.
2 Paper trays Discover how to load and use the paper trays, including how to load special items such as envelopes and labels. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
16 1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. For long paper, flip out the tray extension to support the paper.
4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information about how to orient the paper, see Tray 1 paper orientation on page 18.
6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch the paper stack but do not bend the paper. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 1 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-1 Tray 1 paper orientation (continued) Output How to load paper 321 Paper type Load paper to Tray 2 Review the following information about loading paper to Tray 2. Load Paper Tray 2 Follow these steps to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. 1. Open Tray 2.
2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray. NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2 in)51 mm. 4. Load the paper into the tray. For information about how to orient the paper, see Tray 2 paper orientation on page 21.
5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 6. After making sure that the paper stack is below the tray full indicator, close the tray. NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way. 7.
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 1 123 2 Letterhead or preprinted 2-sided printing Face-up Top edge toward the front of the tray 123 1 2 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to Tray 3 (optional accessory) Review the following information about loading paper to Tray 3. Load paper Tray 3 This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1. 1. Pull the tray out and lift up slightly to remove it completely from the printer. NOTE: Do not open this tray while it is in use. 1 2 3 2.
3. Adjust the paper-length guide by squeezing the adjustment latch and sliding the guides to the size of the paper being used. A4 11 B5 3 4. Load paper into the tray. For information about how to orient the paper, see Tray 3 paper orientation on page 25. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.
5. Slide the tray completely into the printer. 1 2 3 6. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 3 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper 1 123 2 3 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Print envelopes To print envelopes, follow these steps. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click or tap the Paper/Quality tab. 4. In the Paper size drop-down list, select the correct size for the envelopes. 5. In the Paper type drop-down list, select Envelope. 6.
Load and print labels To print on sheets of labels, use Tray 1. Tray 2 and the optional 550-sheet trays do not support labels. Manually feed labels Use the manual feed mode to print sheets of labels. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8.
Table 2-5 Label orientation Tray How to load Label orientation 29
3 Supplies, accessories, and parts Order supplies or accessories, replace the toner cartridges, or remove and replace another part. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
NOTE: Cartridges are listed based on regional distribution and availability. A cartridge from any country/region (except China and India) will work in this printer.
Table 3-6 Accessories (continued) Item Description Part number HP Accessibility Kit Accessibility tools including an accessible keyboard, prop handle, and braille labels 2TD64A HP Accessibility Assistant Compact device to add voice command and screen reader functions to the printer 2MU47A HP USB Universal Card Reader Multiple-protocol proximity card reader X3D03A HP LEGIC Card Reader Authentication card reader 4QL32A Customer self-repair parts Customer Self-Repair (CSR) parts are available fo
Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft. In HP Web Jetadmin, the settings are located under the Device Management pane in the following menu chain: Config > Supplies > Cartridge Policy or Cartridge Protection. ● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer.
2. 3. Open the following menus: a. Manage Supplies b. Cartridge Policy Select Off. Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature From the EWS, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer. 1. Open the HP Embedded Web Server (EWS): , and then touch the a.
4. In the Supply Settings area, select Off from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes. Troubleshoot Cartridge Policy control panel error messages Review the recommended actions for Cartridge Policy error messages. Table 3-8 Cartridge Policy control panel error messages Error message Description Recommended action 10.0X.
Use the printer control panel to disable the Cartridge Protection feature From the printer control panel, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. a. Manage Supplies b. Cartridge Protection Select Off.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4.
Table 3-10 Supplies - For distribution in North America and Latin America only Item Description Cartridge number Part number HP 58A Black Original LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge 58A CF258A HP 58X High Yield Black Original LaserJet Toner Cartridge High-capacity replacement black toner cartridge 58X CF258X Table 3-11 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only Item Description Cartridge number Part number HP 59A
The following illustration shows the toner-cartridge components. Figure 3-1 Toner-cartridge components Number Description 1 Memory chip 2 Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
2. Open the front door. 3. Remove the used toner cartridge from the printer. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 6. Holding the toner cartridge on both ends, gently rock the cartridge end to end to distribute the toner evenly inside the cartridge. 7. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated.
8. 42 Close the front door.
4 Print Print using the software, or print from a mobile device or USB flash drive. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
NOTE: For more information, click the Help (?) button in the print driver. 3. Click the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click the Print button to print the job.
For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve the printed stack from the output bin, and place it in Tray 1. 7. If prompted, select the appropriate control panel button to continue.
In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: ● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3.
1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. NOTE: The name of the item varies for different software programs. 4. Click the Print button. Automatically print on both sides (macOS) If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.
8. If prompted, touch the appropriate control panel button to continue. Print multiple pages per sheet (macOS) When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3.
● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on the printer to print later or print privately Store print jobs in the printer memory for printing at a later time.
● 5. Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.
● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN. 7. Click the Print button to process the job. Print a stored job Use the following procedure to print a job that is stored in the printer memory. 1.
a. Copy/Print or Print b. Manage Stored Jobs c. Temporary Job Storage Limit 3. Use the keypad to enter the number of jobs that the printer stores. 4. Select OK or Done to save the setting. Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP’s Printing and Imaging devices.
3. a. Networking b. Wi-Fi Direct c. Status Select On, and then select OK to enable wireless printing. Change the Wi-Fi Direct name Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS). NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct Name for easier printer identification for HP Wi-Fi Direct printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc.
2. Click the HP Web Services tab. 3. Select the option to enable Web Services. NOTE: 4. Enabling Web Services might take several minutes. Go to www.hpconnected.com to create an account and complete the setup process. AirPrint Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and newer.
● .pcl ● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the USB port for printing. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. a.
1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon. 3. Select Print from USB Drive. 4. Select Choose, select the name of the document to print, and then select Select. NOTE: The document might be in a folder. Open folders as necessary.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 3. Select the Security tab. 4. On the left side of the screen, select General Security. 5. Scroll down to the Hardware Ports and select the following check boxes: 6. a. Enable Device USB b. Enable Host USB plug and play Click Apply. Method two: Enable the high-speed USB 2.
5 Copy Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the web. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 5-1 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page.
Copy on both sides (duplex) Copy or print on both sides of the paper. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 3. In the Options pane, select Original Side, and then select the option that describes the original document: 4. 5.
Table 5-2 Buttons on the right side of the preview pane (continued) Button Description Use these buttons to zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document.
Instructions are available for copy tasks, such as the following: 62 ● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ● Copy or scan both sides of an identification card ● Copy or scan a document into a booklet format Chapter 5 Copy
6 Scan Scan using the software, or scan directly to email, a USB flash drive, a network folder, or another destination. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
● SMTP server (e.g., smtp.mycompany.com) NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically found by doing an Internet search. For example, use terms like "Gmail smtp server name" or "Yahoo smtp server name" to search.
NOTE: Configuring email setup on the Networking tab is an advanced process and might require the assistance of a system administrator. 1. Using the EWS top navigation tabs, click Networking. NOTE: For configuring the network settings for use with Office 365, Step five: Set up Send to Email to use Office 365 Outlook (optional) on page 74 2. In the left navigation pane, click TCP/IP Settings. A username/password might be required to access the Network Identification tab of the EWS. 3.
1. Using the EWS top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Email and Scan to Network Folder Quick Setup Wizards. 3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link. NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to proceed with the configuration and enable the Scan to Email feature upon completion. 4.
○ ● Select Always use these credentials, enter the User name and Password, and then click Next. Option three: Add the SMTP server. a. Select Add SMTP server. b. Enter the Server Name and Port Number, and then click Next. NOTE: In most cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources.
Table 6-1 Send email settings (continued) 6. Option Description Message Create a custom message. (Optional) To use this message for all emails sent from the printer, clear the User editable check box for Message. In the Configure File Scan Settings area, set the default scanning preferences, and then click Next.
Table 6-2 Scan settings (continued) Option 7. Description ● 75 dpi ● 150 dpi ● 200 dpi ● 300 dpi ● 400 dpi ● 600 dpi Review the Summary area, and then click Finish to complete the setup. Method two: Advanced configuration using the Email Setup Use the following steps for advanced configuration using the E-mail Setup dialog in the EWS. 1. Using the EWS top navigation tabs, click Scan/Digital Send, expand the Email Setup menu in the left navigation pane, and then click Default Job Options.
2. On the Default Job Options page, select the Enable Scan to Email check box. If this check box is not selected, the feature is unavailable at the printer control panel. 3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options: ● Select one of the displayed servers. ● Click Add to start the SMTP wizard. a.
c. On the Server Authentication Requirements dialog, select the option that describes the server’s authentication requirements: – Server does not require authentication, and then click Next. – Server requires authentication ○ From the drop-down box, select Use credentials of user to connect after Sign In at the control panel, and then click Next. ○ From the drop-down box, select Always use these credentials, enter the Username and Password, and then click Next.
Table 6-4 Address and Message Field Control (Advanced Settings - optional) Feature Description Address Field Restrictions Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those editable fields also change the corresponding values in the address book.
Table 6-6 File settings (Advanced Settings - optional) (continued) 6. 7. Feature Description High Compression (smaller file) Select this setting to compress the scanned file, which reduces the file size. However, the scanning process for a High compression file might take longer than for a Normal compression file. PDF encryption If the file type is PDF, then this option encrypts the output PDF file. A password must be specified as part of the encryption.
Table 6-8 Scan Settings (continued) Feature Description Original Sides Select whether the original document is single-sided or double-sided. Optimize Text/Picture Select to optimize the output of a particular type of content. Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape. Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Introduction Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to send an email with an Office 365 Outlook account from the control panel. NOTE: You must have an email address account with Office 365 Outlook to configure the settings in the EWS.
8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the feature is unavailable at the printer control panel. 9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard. 10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then click Next. 11. On the Set the basic information necessary to connect to the server dialog, in the Port Number field, type 587.
Set up Scan to Network Folder Set up the Scan to Folder feature to scan documents directly to network folder. Introduction This section explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured.
Step two: Set up Scan to Network Folder Set up Scan to Network Folder using one of the following methods. Method one: Use the Scan to Network Folder Wizard Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network Folder wizard. NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon on the printer's control panel. then touch the Network icon , and 1. Using the EWS top navigation tabs, click Scan/Digital Send tab.
6. b. In the Quick Set Description field, type a description explaining what the Quick Set will save. c. Click Next. On the Configure Destination Folder dialog, complete the following information: a. In the UNC Folder Path field, type a folder path where the scan will go. The folder path can either be the fully-qualified domain name (FQDN) or the IP address of the server. Be sure that the folder path (e.g., \scans) follows the FQDN or IP address. FQDN example: \\servername.us.companyname.net\scans IP
2. In the left navigation pane, click Scan to Network Folder Setup. Step two: Configure the Scan to Network Folder settings Use the following procedure to complete Scan to Network Folder setup. Step one: Begin the configuration Use the following steps to begin configuration. 1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box. If this box is not selected, the feature is unavailable at the printer control panel. 2.
Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to and the folder permissions. There are two types of destination folders to select from: ● Shared folders or FTP folders ● Personal shared folders There are two types of folder permissions to select from: ● Read and write access ● Write access only Configure the destination folder for scanned documents Select one of the following options to set up a destination folder.
The folder path can either be the fully-qualified domain name (FQDN) or the IP address of the server. Be sure that the folder path (e.g., \scans) follows the FQDN or IP address. FQDN example: \\servername.us.companyname.net\scans IP address example: \\16.88.20.20\scans NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP, the IP address can change.
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings. These settings are located in the EWS Networking tab, under the Advanced options. a. Select Save to an FTP Server. b. In the FTP Server field, type the FTP server name or IP address. c. In the Port field, type the port number. NOTE: In most cases, the default port number does not need to be changed. d.
NOTE: This option is used in domain environments where the administrator configures a shared folder for each user. If the Save to a personal shared folder feature is configured, users will be required to sign in at the printer control panel using Windows credentials or LDAP authentication. 1. Select Save to a personal shared folder. 2. In the Retrieve the device user’s home folder using this attribute field, type the user’s home folder in the Microsoft Active Directory.
▲ On the Notification Settings dialog, complete one of the following tasks: ● ● Option one: Do not notify. a. Select Do not notify. b. To prompt the user to review their notification settings, select Prompt user prior to job start, and then click Next. Option two: Notify when job completes. a. Select Notify when job completes. b. Select the method for delivering the notification from the Method Used to Deliver Notification list.
Table 6-9 Scan settings (continued) Feature Description Image Preview Select whether to require or make optional a displayed preview of the job or to disable a preview. Cropping Options Select whether or not to allow a job to be cropped and the type of cropping option. Erase Edges Select this setting to specify the width of edge margins to be erased, in either inches or millimeters, for the front side and back side of a job. Dialog five: File Settings Complete the file settings as follows.
Dialog six: Summary On the Summary dialog, review the Summary dialog, and then click Finish. Step three: Complete the configuration Use the following steps to complete Scan to Network Folder setup. 1. In the left navigation pane, click Scan to Network Folder. 2. On the Scan to Network Folder page, review the selected settings, and then click Apply to complete the setup. Set up Scan to SharePoint Use Scan to SharePoint to scan documents directly to a Microsoft SharePoint site.
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set. 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within the Quick Sets application. 88 3. Select Enable Scan to SharePoint®, and then click Apply. 4.
e. Select an option from the Authentication Settings drop-down menu. Select whether it is necessary to sign in to the SharePoint site with credentials, or store the credentials within the Quick Set. NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the Authentication Settings drop-down menu, the logged-in user must have permission to write to the specified SharePoint site.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to SharePoint®. NOTE: It might be necessary to sign in to the printer to use this feature. 3. Under Quick Sets, touch Select, select a Quick Set, and then select Load. 4.
Table 6-11 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, select Send to save it to the SharePoint location.
Table 6-13 File settings for Scan to SharePoint (continued) Feature Description Select the User editable check box to make this setting editable at the printer control panel. File Name Suffix Set the default file name suffix used for files to be saved. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into multiple files.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. Step two: Enable Scan to USB Drive Enable Scan to USB Drive using the following steps. 1. Select the Security tab.
2. Select one of the following options: ● Select an existing Quick Set under Quick Sets Application in the table. -OR- ● 3. 4. 5. Click Add to start the Quick Set Wizard. If you clicked Add, the Quick Sets Setup page opens. Complete the following information: a. Quick Set Name: Enter a title for the new Quick Set. b. Quick Set Description: Enter a description of the Quick Set. c.
Table 6-14 Scan settings for Scan to USB Drive setup (continued) Feature Description Original Sides Select whether the original document is single-sided or double-sided. Optimize Text/Picture Select to optimize for the output of a particular type of content. Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape. Background Cleanup Select a value to remove faint images from the background or to remove a light background color.
Table 6-15 File settings for Save to USB setup (continued) Option name Description Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality images, and they take more time to send. Color/Black Specify whether copies are to be printed in color, black and gray, or black only. Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored.
5. Complete the Subject, File Name, and Message fields by touching the field and using the touchscreen keyboard to enter information. Select the Close button whenever you need to close the keyboard. 6. To load a Quick Set, select Load, select the Quick Set, and then select Load under the Quick Sets list. NOTE: Quick Sets are predefined settings for various types of output, such as Text, Photograph, and High Quality. You can select a Quick Set to view the description. 7.
Table 6-17 Buttons on the right side of the preview pane (continued) Button Description Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view.
Scan to job storage on the printer Use this procedure to scan a document and save it to a job storage folder on the printer so that you can print copies at any time. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to Job Storage. NOTE: 3.
Table 6-19 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages.
1. From the Home screen on the printer control panel, navigate to the Print application, select the Print icon, and then select Print from Job Storage. 2. Under Stored Jobs to Print, select Choose, select the folder in which the document is saved, select the document, and then select Select. 3. If the document is private, enter the four-digit PIN in the Password field, and then select OK. 4.
5. To configure settings, such as File Type and Resolution, Original Sides, and Content Orientation, select Options in the lower left corner, and then select the settings from the Options menus. Select Done for each setting if prompted. 6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen.
Table 6-21 Buttons on the right side of the preview pane (continued) Button Description Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over.
2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to SharePoint®. NOTE: It might be necessary to sign in to the printer to use this feature. 3. Under Quick Sets, touch Select, select a Quick Set, and then select Load. 4. Select the File Name: text field to open a keyboard. Type the name for the file, and then select the enter . button 5.
Table 6-23 Buttons on the right side of the preview pane (continued) Button Description Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view.
2. Insert the USB drive into the USB port near the printer control panel. 3. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to USB Drive. 4. Select the USB drive under Destination, and then select the save location (either the root of the USB drive or an existing folder). 5. Touch the File Name text field to open a touchscreen keyboard, type the name for the file, and then select . the Enter button 6.
Table 6-25 Buttons on the right side of the preview pane (continued) Button Description Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view.
Additional scan tasks Locate information on the Web for performing common scan tasks. Go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
7 Fax Configure the fax features, and send and receive faxes using the printer. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
or Internet fax, can be enabled at a time. To use analog fax when LAN fax is enabled, use the HP Embedded Web Server to disable LAN fax. 3. Select the location from the list on the right side of the screen, and then select Next. 4. Touch the Company Name text field, and use the keypad to type the company name. 5. Touch the Fax Number text field, and use the keypad to type the sending fax number. Select Next. 6. Verify that the date and time settings are correct.
Table 7-1 Fax dialing settings (continued) Menu item Description As a result of this error condition, the fax accessory performs three automatic redial attempts regardless of the redial settings. During this redial operation, a message displays on the control panel to indicate that a redial is in progress. Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the Analog Fax modem while sending a fax. ● Fast (v.34 – 33.6k) ● Medium (v.17 – 14.
Table 7-2 Fax send settings (continued) Menu item Description errors in the transmission and a probable quality reduction in the image. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection. NOTE: Some VoIP providers might suggest turning off the Error Correction Mode setting. However, this is not usually necessary.
Table 7-3 Fax receive settings (continued) Menu item Description Extension Phone This setting allows you use a separate telephone in conjunction with the fax functions. Allow Reprinting This setting allows you to reprint received faxes. Receive to PC This setting allows you to receive faxes directly to your computer. Fax Polling This setting allows you to enable or disable the fax polling function.
6. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 7-4 Buttons on the left side of the preview pane Button Description Expand the preview screen. Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 7-5 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, select Send to send the fax.
Block incoming faxes Use the fax block list setting to create a list of blocked phone numbers. When a fax is received from a blocked phone number, the fax is not printed and is immediately deleted from memory. Create a list of blocked fax numbers Use the following steps to create the list of fax numbers to block. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. 4. a. Fax b.
● Configure fax billing codes ● Use a fax printing schedule ● Block incoming faxes ● Fax archiving and forwarding Additional fax tasks 117
8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the EWS. 1. From the Home screen on the printer control panel, touch the Information icon Ethernet icon to display the IP address or host name. 2.
Figure 8-1 EWS Tabs NOTE: Copy/Print, Scan/Digital Send, and Fax tabs only appear for multi-function printers (MFPs). A Print tab appears for single-function printers (SFPs). Information tab Refer to the table for settings in the Information tab. Table 8-1 HP Embedded Web Server Information tab 120 Menu Description Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray.
Table 8-1 HP Embedded Web Server Information tab (continued) Menu Description Open Source Licenses Shows a summary of the licenses for open source software programs that can be used with the printer. General tab Refer to the table for settings in the General tab. Table 8-2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder, show, or hide features on the control-panel display. Change the default display language and keyboard layouts.
Other Links list Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links menu on the General tab. NOTE: The following are the default links. Table 8-3 HP Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP website for information on purchasing original HP supplies, such as cartridges and paper.
Scan/Digital Send tab Refer to the table for settings in the Scan/Digital Send tab.
Fax tab Refer to the table for settings in the Fax tab.
Table 8-8 HP Embedded Web Server Troubleshooting tab (continued) Menu Description ● Reports and Tests area: Select and print several types of reports and tests. Some reports can be viewed in the EWS by clicking the View button. ● Fax Tools area: Configure settings for fax troubleshooting.
Table 8-9 HP Embedded Web Server Security tab (continued) Menu Description Manage Remote Apps Manage or whitelist remote apps by importing or deleting certificates that allow devices to use this product. Certificate Management Install and manage security certificates for access to the printer and the network. Email Domain Restriction If email functionality is enabled, administrators can limit the email addresses to which the printer can send messages.
Table 8-11 HP Embedded Web Server Networking tab > Configuration settings (continued) Menu Description Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD queues, USB settings, support information, and refresh rate. AirPrint Enable, set up, or disable network printing from Apple-supported printers.
Table 8-14 HP Embedded Web Server Networking tab > Diagnostics settings Menu Description Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print server. Protocol Info View a list of network-configuration settings on the HP Jetdirect print server for each protocol. Configuration Page View the HP Jetdirect configuration page, which contains status and configuration information.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the General tab. 3. On the Device Information page, the default printer name is in the Device Name field.
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use the keypad to enter the address, and then touch the OK button. 7. Touch Save. Link speed and duplex settings Use the following steps to make changes to link speed and duplex settings. NOTE: This information applies only to Ethernet networks.
4. Touch the Save button. The printer turns off and then on. Printer security features Restrict who has access to configuration settings, secure data, and prevent access to valuable hardware components. Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components. Security statements Review this important security statement.
6. Click the Apply button. IMPORTANT: Make note of the password and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support for the assistance required to completely reset the printer. Click here to contact HP Support about resetting the printer password. Provide user access credentials at the printer control panel Use the following steps to sign into the control panel.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in the print driver, set it using the printer control panel. Configure EconoMode from the printer control panel: 1. From the printer control panel, open the Settings menu. 2. Open the following menus: 3.
Set the sleep schedule Use the Sleep Schedule feature to configure the printer to automatically wake or go into Sleep mode at specific times on specific days of the week. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. General b. Energy Settings c. Sleep Schedule 3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4.
9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.
Reset factory settings Resetting the printer settings to the factory-set defaults can help resolve problems. Introduction Use one of the following methods to reset the printer settings to the original settings from the factory. Method one: Reset factory settings from the printer control panel Use the printer control panel to restore the settings to their original values. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to end. Reinsert the toner cartridge into the printer and close the cover. Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary.
● Select the Continue option to set the printer to alert you that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality. For printers with fax capability When the printer is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when the printer resumes printing. This can occur if the printer has received more faxes than the memory can hold while the printer is waiting.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
Figure 9-4 Roller locations for Tray 1 or the multipurpose tray The printer picks up multiple sheets of paper If the printer picks up multiple sheets of paper from the tray, try these solutions: 1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the paper. Return the stack of paper to the tray. NOTE: Fanning the paper introduces static electricity.
Figure 9-5 Technique for flexing the paper stack 1 2 A4 1 2 A3 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
Figure 9-6 Stack-height markings Figure 9-7 Tab for the paper stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.
Figure 9-8 Size markings for Tray 1 or the multipurpose tray Figure 9-9 Size markings for cassette trays 7. Make sure the printing environment is within recommended specifications. The document feeder jams, skews, or picks up multiple sheets of paper If the document feeder jams, skews, or picks up multiple sheets of paper, try these solutions. NOTE: This information applies to MFP printers only.
● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed. ● Make sure that the top document-feeder cover is closed. ● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. ● The paper guides must be touching the sides of the paper stack to work correctly. Make sure that the paper stack is straight and the guides are against the paper stack.
Number Description 4 Tray 2 Duplexing area (remove Tray 2 for access) 5 Tray 1 6 Toner cartridge area (open the front door for access) 7 Output bin Auto-navigation for clearing paper jams Learn about printer jam clearing auto-navigation. The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure.
In addition to the instructions provided below NOTE: The printer model referenced in this video might be different from your printer model, but the steps to clear the jam are the same. 1. Open the document feeder cover. 2. Remove any jammed paper. 31.
148 3. Close the document feeder cover. 4. Lift the document feeder input tray to provide better access to the document feeder output bin, and then remove any jammed paper from the output area. 5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out.
6. Lower the scanner lid. 7. If the error persists, ensure that the paper meets the document feeder (ADF) specifications for the printer. 8. Ensure that the input tray is not overloaded and that the tray guides are set to the correct size. Make sure that the paper stack is correctly aligned at the center of the input tray when paper is loaded in the tray. The correct position of the loaded paper is parallel with the direction of travel into the document feeder paper path.
cloth moistened with warm water. View the How to Clean the Pick Rollers in HP LaserJet and PageWide Printers for detailed instructions. NOTE: Lift up the roller assembly to access and clean the second roller . 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the document.
1. Slowly pull the jammed paper out of the printer. 2. Adjust the paper guides to the correct paper size, then .reload paper into the tray. 3. Ensure the tray is not overfilled. Paper should be below the 3 triangles in the following image. 4. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 13.B2.
5. If the error persists, clean the tray 1 pickup roller and separation pad. a. Press the door-release button, and then open the toner-cartridge door 2 1 b. To clean the roller thoroughly, release two tabs between the roller collar and roller, and then rotate the top of the roller out and away from the printer.
c. Remove the roller. Figure 9-13 Remove the roller d. With the Tray 1 roller removed the separation pad is accessible in the printer (it does not need to be removed to be cleaned. e. Use a damp, lint-free cloth to gently clean the rollers. CAUTION: When handling the roller and pad, avoid touching the spongy surfaces. Skin oils and fingerprints on a roller surface can cause print-quality problems. Figure 9-14 Clean the roller and pad 13.B2.
f. Position the pickup roller with the pins in the provided slots on the holder, and then rotate the top of the roller up and toward the printer. Figure 9-15 Install the roller g. Continue to rotate the top of the roller toward the printer (callout 1), until two tabs (callout 2) snap into place. Figure 9-16 Engage two tabs h. 154 Close the toner-cartridge door. 6. Perform a test page from tray 1 to see if issue is resolved. 7.
13.B2.D2 jam error in tray 2 Use the following procedure to check for paper in all possible jam locations related to Tray 2. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 1. 13.B2.D2 Paper jam in tray 2 Remove the tray from the printer. 2 2. Remove the paper from the tray, and discard any damaged paper. 2 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size.
4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 2 5. Reinsert and close the tray. 1 2 6. Press the front door release button.
7. Open the front door. 8. Remove the toner cartridge. 9. Lift the jam-access cover. 13.B2.
10. Remove any jammed paper. 11. Install the toner cartridge. 12. Close the front door. 13. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 2 pickup and feed rollers. NOTE: 158 A SFP printer is shown in this section. However, the procedure is correct for all printer models.
a. Remove tray 2 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. c. If needed for better access to the rollers, carefully rotate the printer backward. CAUTION: To avoid damage to the rear cassette cover, keep it in the closed position Figure 9-17 Tilt the printer backward d. Continue rotate the printer backward until it rests on the rear cover, bottom-side face forward.
Figure 9-18 Place the printer bottom-side face forward e. Release one tab (callout 1), and then slide the roller holder toward the left side of the printer to release it.
f. Remove the roller assembly. Figure 9-20 Remove the roller assembly g. Use a damp, lint-free cloth to gently clean the rollers. NOTE: The roller in the tray (cassette) can be cleaned without removing it from the tray. CAUTION: Do not touch the spongy portion of the roller. Skin oils on the roller can cause paper handling problems. HP recommends washing your hands before handling the assembly. Figure 9-21 Clean the rollers 13.B2.
h. After cleaning the roller, position the roller holder assembly in the printer as shown, and then slide it toward the right side of the printer. Figure 9-22 Install the roller holder i. Make sure that the tab snaps into place. Figure 9-23 Check the tab j. Carefully rotate the printer forward to position it back on its base. Reinstall the tray 2 paper tray. 15. Perform a test print from tray 2 to see if the issue is resolved. 16.
Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 1. 13.B2.D3 Paper jam in top cover Remove the tray from the printer. 1 2 3 2. Remove the paper from the tray, and discard any damaged paper. 1 2 3 13.B2.
3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place. A4 11 B5 3 4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 3 5. Reinsert and close the tray.
6. Press the front door release button. 1 2 7. Open the front door. 8. Remove the toner cartridge. 13.B2.
9. Lift the jam-access cover. 10. Remove any jammed paper. 11. Install the toner cartridge.
12. Close the front door. 13. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 3 pickup and feed rollers. a. Remove tray 3 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. 15. Perform a test print from tray 3 to see if the issue is resolved. 16.
● 13.B2.A1 Paper jam in top cover ● 13.B2.A2 Paper jam in top cover ● 13.B2.A3 Paper jam in top cover 1. Press the front door release button. 1 2 168 2. Open the front door. 3. Remove the toner cartridge.
4. Lift the jam-access cover. 5. Remove any jammed paper. 6. Install the toner cartridge. 13.B2.
7. Close the front door. 8. If the error persists, verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place. A4 11 B5 3 9. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators.
10. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 11. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in the fuser area Use the following procedure to check for paper in all possible jam locations in the fuser area.
172 3. Remove the toner cartridge. 4. Lift the jam-access cover. 5. Remove any jammed paper.
6. Install the toner cartridge. 7. Open the front door and the rear door. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 8. If jammed paper is visible, remove any jammed paper from the rear door area. 13.
9. Close the rear door and the front door. 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.D1.yz - Jam in duplex unit ● 13.D3.
2. Push the green button to release the duplex pan. 1 3. Remove any jammed paper. 1 4. Close the duplex pan. 1 13.D1, 13.
5. Reinsert Tray 2. 1 2 6. Open the front door to clear the jam message. a. Press the front door release button. 1 2 b. 176 Open the front door.
c. Close the front door. 7. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 8. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 jam error in the output bin Use the following procedure to check for paper in all possible jam locations related to the output bin.
2. Press the front door release button. 1 2 3. 178 Open the front door.
4. Lift the scanner assembly. 5. Remove any jammed paper. 13.
180 6. Close the scanner assembly. 7. Open the rear door.
8. Remove any jammed paper from the rear door area. 9. Close the rear door and the front door. Resolving mono print quality problems Use the information below to troubleshoot print-quality and image-quality problems on mono (black and white) HP LaserJet Enterprise printers.
● Dark or light streaks ● Fuzzy print ● Gray background or dark print ● Light print ● Loose toner ● Missing toner ● Scattered dots of toner ● Skewed images ● Smears ● Streaks Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. To troubleshoot specific image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. For instructions, go to www.hp.com/support.
5. iii. Print quality iv. Adjust paper type b. Select the paper type that matches the type loaded in the tray. c. Use the arrows to increase or decrease the humidity and resistance setting. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (Windows) Check the paper type setting for Windows, and change the setting as needed.
2. Select the Configuration/Status Pages menu. 3. Select Supplies Status Page, and then select Print to print the page. Step two: Check supplies status Check the supplies status report as follows. 1. Look at the supplies status report to check the percent of life remaining for the toner cartridges and, if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life.
3. Examine the surface of the green imaging drum. CAUTION: Do not touch the imaging drum. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge. 5. Reinstall the toner cartridge and print a few pages to see if the problem has resolved. Check paper and the printing environment Use the following information to check the paper selection and the printing environment.
b. Print Quality c. Image Registration 3. Select Tray, and then select the tray to adjust. 4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to verify the results, and then make further adjustments if necessary. 6. Select Done to save the new settings.
Follow these steps if the entire page is too dark or too light. 1. From the software program, select the Print option. 2. Select the printer, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab, and locate the Print Quality area. 4. If the entire page is too dark, use these settings: ● Select the 600 dpi option, if available. ● Select the EconoMode check box to enable it. If the entire page is too light, use these settings: 5.
Table 9-3 Image defects table quick reference 188 Sample Description Possible solutions Table 9-10 Light print on page 192 Table 9-8 Gray background or dark print on page 191 Table 9-6 Blank page — No print on page 190 Table 9-5 Black page on page 190 Table 9-4 Banding defects on page 189 Table 9-12 Streak defects on page 193 Table 9-7 Fixing/fuser defects on page 191 Table 9-9 Image placement defects on page 192 Table 9-11 Output defects on page 193 Chapter 9 Solve problems
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3.
Table 9-5 Black page Sample Description The entire printed page is black. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. Table 9-6 Blank page — No print Sample 190 Chapter 9 Solve problems Description Possible solutions The page is completely blank and contains no printed content. 1.
Table 9-7 Fixing/fuser defects Sample Description Possible solutions Slight shadows or offsets of the image are repeated down the page. The repeated image might fade with each recurrence. 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 3. If the issue persists, go to support.hp.com. 1. Reprint the document. 2. Check the paper type in the paper tray and adjust the printer settings to match.
Table 9-8 Gray background or dark print Sample Description Possible solutions 7. If the issue persists, go to support.hp.com. Table 9-9 Image placement defects Sample Description The image is not centered, or is skewed on the page. The defect occurs when the paper is not positioned properly as it is pulled from the tray and moves through the paper path. Possible solutions 1. Reprint the document. 2. Remove the paper and then reload the tray. Make sure that all the paper edges are even on all sides.
Table 9-11 Output defects Sample Description Possible solutions Printed pages have curled edges. The curled edge can be along the short or long side of the paper. Two types of curl are possible: 1. Reprint the document. 2. Positive curl: From the printer control panel, select a heavier paper type. The heavier paper type creates a higher temperature for printing. ● Positive curl: The paper curls toward the printed side. The defect occurs in dry environments or when printing high-coverage pages.
Table 9-12 Streak defects (continued) Sample Description Dark vertical lines which occur down the length of the page. The defect might occur anywhere on the page, in areas of fill or in sections with no printed content. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3.
2. Open the scanner lid. 3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. 3 2 1 CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
5. Connect the power cable to an outlet, and then press the power button to turn the printer on. Calibrate the scanner Calibration is a process that optimizes scan quality. NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against the original document. 1. From the Home screen on the printer control panel, navigate to the Support Tools application, and then select the Support Tools icon. 2. Open the following menus: a. Maintenance b.
● Contrast: Increase or decrease the difference between the lightest and the darkest color on the page. ● Background Cleanup: Remove faint colors from the background of scanned images. For example, if the original document is printed on colored paper, use this feature to lighten the background without affecting the darkness of the image. ● Automatic Tone: Available for Flow printers only.
● Use high-quality originals. ● When using the document feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see “Improve print quality” for further solutions. Check the scanner glass for dirt and smudges Learn about solving copy-quality debris problems.
3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. 3 2 1 CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Resolution options, and then select Done. 5. Select Send or Save to start the scan. Check the color settings Follow these steps to adjust the color setting. 1. From the Home screen on the printer control panel, navigate to the Scan application, and then select the Scan icon. 2.
● Scan to USB Drive ● Scan to Job Storage ● Scan to SharePoint® 3. Select Options, and then select Image Adjustment. 4. Adjust the sliders to set the levels, and then select Done. 5. Select Send or Save to start the scan. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings. Optimize scan quality for text or pictures Optimize the scan job for the type of image being scanned: text, graphics, or photos. 1.
3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Quality and File Size options, and then select Done. 5. Select Send or Save to start the scan. Improve fax image quality If the printer is having fax quality problems, try the following solutions in the order presented to resolve the issue. Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. 3 2 1 CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
5. Connect the power cable to an outlet, and then press the power button to turn the printer on. Check the send-fax resolution settings Adjust the resolution of outgoing faxes as needed. A higher resolution setting increases the fax size and send time. 1. From the Home screen on the printer control panel, navigate to the Fax application, and then select the Fax icon. 2. Select Options. 3. In the Options pane, scroll to and select Resolution. 4.
2. Select Options. 3. In the Options pane, scroll to and select Optimize Text/Picture. 4. Select one of the predefined options. 5. Select Send to send the fax. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings. Check the error-correction setting Make sure the Error Correction Mode setting is enabled. This setting can improve image quality. 1.
Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes: ● Make sure the original document is on white (not colored) paper. ● Increase the fax resolution, quality level, or contrast settings. ● If possible, send the fax from a computer software program.
5. If you installed the printer using a Microsoft standard TCP/IP port, use the printer’s hostname instead of the IP address. 6. If the IP address is correct, delete the printer and then add it again. 7. Reinstall the printer software and driver. The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network.
● Verify that the printer and the wireless router are turned on and have power. Also make sure that the wireless radio in the printer is turned on. (The wireless network indicator is solid when the printer is connected to a wireless network, and blinking when it is searching for a wireless network.) ● Verify that the service set identifier (SSID) is correct: – For a wireless connection to your network, confirm that your mobile device is connecting to the correct router/access point.
The printer does not print, and the computer has a third-party firewall installed Verify that a firewall is not interfering with wireless communication. 1. Update the firewall with the most recent update available from the manufacturer. 2. If programs request firewall access when you install the printer or try to print, make sure that you allow the programs to run. 3. Temporarily turn off the firewall, and then install the wireless printer on the computer.
The wireless network is not functioning Complete the following steps to ensure that the network is functioning correctly. 1. For printers that do not support simultaneous wired and wireless connections, make sure that the network cable is disconnected. 2. To verify if the network has lost communication, try connecting other devices to the network. 3. Test network communication by pinging the network. a. 4. Open a command-line prompt on your computer.
● Is the fax/phone line connector seated in the outlet on the fax accessory? Make sure that the phone jack is correctly seated in the outlet. Insert the connector into the outlet until it "clicks." NOTE: Verify that the phone jack is connected to the fax port rather than to the network port. The ports are similar. ● Is the phone wall jack working properly? Verify that a dial tone exists by attaching a phone to the wall jack.
2. 3. Open the following menus: a. Configuration/Status Pages b. Configuration Page Touch the Print button to print the report, or touch the View button to view the report on the screen. The report consists of several pages. NOTE: 4. The printer IP address or host name is listed on the Jetdirect Page. On the Fax Accessory Page of the Configuration Page, under the Hardware Information heading, check the Modem Status. The following table identifies the status conditions and possible solutions.
None of the contacts in the selected contacts list have fax information associated with them. Add the necessary fax information. Not able to locate the Fax settings in HP Web Jetadmin Verify the fax issue, and try the suggested solution. Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu. Select Digital Sending and Fax from the drop-down menu.
A Service and support HP limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY* HP LaserJet Enterprise MFP M430, M431 One-year, next-business day, onsite warranty NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to support.hp.com to learn about HP award-winning service and support options in your region. HP warrants to you, the end-user customer, this HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese Rechte haben, hängt von zahlreichen Faktoren ab.
- présenter les qualités qu'un acheteur peut légitimement attendre eu égard aux déclarations publiques faites par le vendeur, par le producteur ou par son représentant, notamment dans la publicité ou l'étiquetage; 2° Ou présenter les caractéristiques définies d'un commun accord par les parties ou être propre à tout usage spécial recherché par l'acheteur, porté à la connaissance du vendeur et que ce dernier a accepté ».
Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu legal).
Portugal A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D.
jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující: Česká republika: HP Inc Czech Republic s. r. o.
Bulgaria Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва: HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул.
Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat: Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.
likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju. Lithuania HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). Data stored on the toner cartridge The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
a. Use. You may use one copy of the Software on your device for the purpose of accessing and using the Software. You may not separate component parts of the Software for use on more than one device. You do not have the right to distribute the Software, nor do you have the right to modify the Software or disable any licensing or control feature of the Software. You may load the Software into the temporary memory (RAM)of your device for purposes of using the Software. b. Storage.
b. YOU ARE SOLELY AND FULLY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF ANY USERNAMES AND PASSWORDS COLLECTED BY THE SOFTWARE. You must notify HP immediately of any unauthorized use of your HP ID account or any other breach of security related to this Software or the device(s) it is installed on. 9. NOTICE OF DATA COLLECTION.
17. CONSUMER RIGHTS. Consumers in some countries, states or territories may have the benefit of certain statutory rights and remedies under consumer legislation in respect of which HP’s liability cannot lawfully be excluded or limited.
b. provision of the Software: to any one or more of the following: replacement of the Software or the supply of equivalent software; repair of the Software; payment of the costs of replacing the Software or of acquiring equivalent software; or payment of the costs of having the Software repaired; and c. otherwise, to the maximum extent permitted by law. New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded under the Consumer Guarantees Act 1993.
Have the product name, serial number, date of purchase, and problem description ready. 230 Get 24-hour Internet support, and download software utilities and drivers http://www.hp.com/support/ljM430MFP or http://www.hp.com/ support/ljM431MFP Order additional HP service or maintenance agreements www.hp.com/go/carepack Register your product www.register.hp.
B Environmental product stewardship program Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Paper use This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies Original HP Supplies were designed with the environment in mind.
User Removable: No 廢電池請回收 For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org. Disposal of waste equipment by users (EU, UK, and India) This symbol means do not dispose of your product with your other household waste.
Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
Restriction on Hazardous Substances statement (India) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule.
Substances Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds.
EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/ epeat_printers.pdf.
● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment. Also, visit www.hp.com/recycle.
C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers.
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Power cord statement (Japan) Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. Nordic Statements (Denmark, Finland, Norway, Sweden) Denmark: Apparatets stikprop skal tilsuttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland: Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) EMI statement (Taiwan) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 243
Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper tray when closing. All trays must be closed when moving the printer. Telecom (fax) statements Fax Cord Statement Product may or may not have fax/telephone cord enclosed. If not provided to reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
The REN is used to determine the quantity of devices, which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution can be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is shown on the regulatory chassis label.
Belarus В соответствии с Постановлением Совета Министров Республики Беларусь от 24 мая 2017 года № 383 (об описании и порядке применения знака соответствия к техническому регламенту Республики Беларусь) продукция, требующая подтверждения соответствия техническому регламенту Республики Беларусь, размещенная на рынке Республики Беларусь, должна быть маркирована знаком соответствия ТР BY.
Index Symbols/Numerics 550-sheet paper trays part numbers 30 550-sheet tray jams 145, 162 A accessories ordering 30 part numbers 30 acoustic specifications 13 AirPrint 52, 54 alternative letterhead mode 22, 26 Android devices printing from 52, 54 anticounterfeit supplies 214, 224 B batteries included 231, 232 bin, output locating 2 Bonjour identifying 118 browser requirements HP Embedded Web Server 118 C calibrate scanner 194 cartridge order numbers 37 replacing 37, 39 cartridge policy 32, 33 cartridge prot
G gateway, setting default 128 general configuration HP Embedded Web Server 118, 119, 121 genuine HP cartridges 32, 33 glass, cleaning 194, 197, 202 H hard disks encrypted 131, 132 hardware recycling, Brazil 231, 233 Help button locating 4 help, control panel 135 HP Customer Care 214, 229 HP Embedded Web Server copy settings 118, 119, 122 digital send settings 118, 119, 123 fax settings 118, 119, 124 network settings 118, 119, 126 print settings 118, 119, 122 scan settings 118, 119, 123 security settings 11
network settings HP Embedded Web Server 118, 119, 126 networks default gateway 128 HP Web Jetadmin 134 IPv4 address 128 IPv6 address 128 subnet mask 128 supported 7 NFC connect and print 52 non-HP supplies 214, 224 O on/off button locating 2 online help, control panel 135 online support 214, 229 operating systems, supported 8 optimize copy images 194 optimize fax images 202 optimize scanned images 197 ordering supplies and accessories 30 other links list HP Embedded Web Server 118, 119, 122 output bin clear
Sign Out button locating 4 sleep delay setting 132 small margins 194 software software license agreement 214, 225 special paper printing (Windows) 43 speed, optimizing 132 status, fax accessory page 210 storage, job Mac settings 49 store print jobs 49 stored jobs creating (Mac) 49 creating (Windows) 49 deleting 49, 51 printing 49, 51 storing jobs with Windows 49 subnet mask 128 supplies counterfeit 214, 224 HP Embedded Web Server 124 low threshold settings 136 non-HP 214, 224 ordering 30 part numbers 30, 32
