HP LaserJet Enterprise MFP M430, M431 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Copy
- Scan
- Fax
- Manage the printer
- Solve problems
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- 31.13 jam error in the document feeder
- 13.B2.D1 jam error in tray 1
- 13.B2.D2 jam error in tray 2
- 13.B2.D3 jam error in tray 3
- 13.B2.A jam error in the top cover
- 13.B9 jam error in the fuser area
- 13.D1, 13.D3 jam error in the duplexer
- 13.E1 jam error in the output bin
- Resolving mono print quality problems
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- WEEE (Turkey)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- EMC statement (Korea)
- EMC statement (China)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- EMI statement (Taiwan)
- Product stability
- Telecom (fax) statements
- Regulatory statements
- Index
5. Connect the power cable to an outlet, and then press the power button to turn the printer on.
Calibrate the scanner
Calibration is a process that optimizes scan quality.
NOTE: When using the document feeder, make sure to adjust the guides in the input tray so they are against
the original document.
1. From the Home screen on the printer control panel, navigate to the Support Tools application, and then
select the Support Tools icon.
2. Open the following menus:
a. Maintenance
b. Calibration/Cleaning
c. Calibrate Scanner
3. Touch the Start button to start the calibration process. Follow the on-screen prompts.
4. Wait while the printer calibrates, and then try copying again.
Check the paper settings
Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where pigment has
dropped out.
Check the paper selection options
Use the following steps to check the paper selection options.
1. From the Home screen on the printer control panel, navigate to the Copy application, and then select the
Copy icon.
2. Select Options, and then scroll to and select Paper Selection.
3. Select Paper size, and then select one of the predened options.
4. Select Paper type, and then select one of the predened options.
5. Select Paper tray, and then select one of the predened options.
6. Select Done to save the paper selection options.
Check the image-adjustment settings
Adjust the settings in the Copy menu to optimize image quality.
● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
crisper, but decreasing it could make photos appear smoother.
● Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
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Chapter 9 Solve problems