HP LaserJet Enterprise MFP M430, M431 User Guide

Table Of Contents
None of the contacts in the selected contacts list have fax information associated with them. Add the necessary
fax information.
Not able to locate the Fax settings in HP Web Jetadmin
Verify the fax issue, and try the suggested solution.
Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu.
Select Digital Sending and Fax from the drop-down menu.
The header is appended to the top of the page when the overlay option is enabled
This fax issue is a normal part of operation.
For all forwarded faxes, the printer appends the overlay header to the top of a page.
This is normal operation.
A mix of names and numbers is in the recipients box
This fax issue is a normal part of operation.
Names and numbers can both display, depending on where they are from. The fax address book lists names, and
all other databases list numbers.
This is normal operation.
A one-page fax prints as two pages
Verify the fax issue, and try the suggested solution.
The fax header is being appended to the top of the fax, pushing text to a second page.
To print a one page fax on a single page, set the overlay header to overlay mode, or adjust the t-to-page setting.
A document stops in the document feeder in the middle of faxing
Verify the fax issue, and try the suggested solution.
A jam is in the document feeder.
Clear the jam, and send the fax again.
The volume for sounds coming from the fax accessory is too high or too low
Verify the fax issue, and try the suggested solution.
The volume setting needs to be adjusted.
Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu.
Not able to locate the Fax settings in HP Web Jetadmin
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