HP LaserJet Managed MFP E42540 User Guide

Table Of Contents
correct position of the loaded paper is parallel with the direction of travel into the document feeder paper
path.
Figure 9-11 Set the ADF guides
NOTE:
To avoid jams, make sure the guides in the document feeder input tray are adjusted correctly.
Remove all staples, paper clips, or tape from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals
that are printed on plain paper.
9. Open the document feeder and check and clean the Document Feeder Kit rollers and separation pad by
removing any visible lint or dust from each of the feed rollers and the separation pad using a clean lint-free
cloth moistened with warm water. View the How to Clean the Pick Rollers in HP LaserJet and PageWide
Printers for detailed instructions.
NOTE: Lift up the roller assembly to access and clean the second roller
.
10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at
www.hp.com/go/contactHP.
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the
document. Remove all staples and paper clips from original documents.
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Chapter 9 Solve problems