HP Color LaserJet Managed MFP E47528 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Copy
- Scan
- Fax
- Manage the printer
- Solve problems
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- 31.13 jam error in the document feeder
- 13.B2.D1 jam error in tray 1
- 13.B2.D2 jam error in tray 2
- 13.A3 jam error in tray 3
- 13.B2 jam error in rear door
- 13.B4, 13.B5 jam error in fuser input
- 13.B9 jam error in fuser output
- 13.D1, 13.D3 jam error in the duplexer
- 13.E1 jam error in the output bin
- Resolving color print quality problems
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Solve wireless network problems
- Solve fax problems
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- WEEE (Turkey)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- EMC statement (Korea)
- EMC statement (China)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- EMI statement (Taiwan)
- Product stability
- Telecom (fax) statements
- Regulatory statements
- Index
cloth moistened with warm water. View the How to Clean the Pick Rollers in HP LaserJet and PageWide
Printers for detailed instructions.
NOTE: Lift up the roller assembly to access and clean the second roller
.
10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at
www.hp.com/go/contactHP.
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the
document. Remove all staples and paper clips from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that
are printed on plain paper.
13.B2.D1 jam error in tray 1
Use the following procedure to clear paper jams in tray 1.
Recommended action for customers
When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
● 13.B2.D1 Jam in tray 1
144 Chapter 9 Solve problems