HP Color LaserJet Managed MFP E47528 User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Copy
- Scan
- Fax
- Manage the printer
- Solve problems
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- 31.13 jam error in the document feeder
- 13.B2.D1 jam error in tray 1
- 13.B2.D2 jam error in tray 2
- 13.A3 jam error in tray 3
- 13.B2 jam error in rear door
- 13.B4, 13.B5 jam error in fuser input
- 13.B9 jam error in fuser output
- 13.D1, 13.D3 jam error in the duplexer
- 13.E1 jam error in the output bin
- Resolving color print quality problems
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Solve wireless network problems
- Solve fax problems
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- WEEE (Turkey)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- EMC statement (Korea)
- EMC statement (China)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- EMI statement (Taiwan)
- Product stability
- Telecom (fax) statements
- Regulatory statements
- Index
Table 9-4 Black page
Sample Description Possible solutions
The entire printed page is black.
1. Visually inspect the cartridge to check
for damage.
2. Make sure that the cartridge is
installed correctly.
3. Replace the cartridge.
4. If the issue persists, go to
support.hp.com.
Table 9-5 Blank page — No print
Sample Description Possible solutions
The page is completely blank and contains
no printed content.
1. Make sure that the cartridges are
genuine HP cartridges.
2. Make sure that the cartridge is
installed correctly.
3. Print with a dierent cartridge.
4. Check the paper type in the paper
tray and adjust the printer settings to
match. If necessary, select a lighter
paper type.
5. If the issue persists, go to
support.hp.com.
170 Chapter 9 Solve problems