HP Color LaserJet Managed MFP E47528 User Guide

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................132
Printer does not pick up paper or misfeeds..................................................................................................................................133
Introduction...............................................................................................................................................................................133
The printer does not pick up paper .......................................................................................................................................133
The printer picks up multiple sheets of paper.....................................................................................................................136
The document feeder jams, skews, or picks up multiple sheets of paper......................................................................139
Clear paper jams................................................................................................................................................................................139
Paper jam locations .................................................................................................................................................................139
Auto-navigation for clearing paper jams..............................................................................................................................140
Experiencing frequent or recurring paper jams?.................................................................................................................140
31.13 jam error in the document feeder..............................................................................................................................140
13.B2.D1 jam error in tray 1...................................................................................................................................................144
13.B2.D2 jam error in tray 2...................................................................................................................................................147
13.A3 jam error in tray 3 .........................................................................................................................................................150
13.B2 jam error in rear door...................................................................................................................................................153
13.B4, 13.B5 jam error in fuser input ...................................................................................................................................156
13.B9 jam error in fuser output .............................................................................................................................................158
13.D1, 13.D3 jam error in the duplexer................................................................................................................................159
13.E1 jam error in the output bin ..........................................................................................................................................161
Resolving color print quality problems..........................................................................................................................................161
Introduction...............................................................................................................................................................................162
Troubleshoot print quality ......................................................................................................................................................162
Improve copy image quality ............................................................................................................................................................175
Check the scanner glass for dirt and smudges ...................................................................................................................175
Calibrate the scanner...............................................................................................................................................................176
Check the paper settings ........................................................................................................................................................177
Check the image-adjustment settings .................................................................................................................................177
Optimize copy quality for text or pictures ............................................................................................................................178
Edge-to-edge copying.............................................................................................................................................................178
Improve scan image quality.............................................................................................................................................................178
Check the scanner glass for dirt and smudges ...................................................................................................................178
Check the resolution settings.................................................................................................................................................180
Check the color settings..........................................................................................................................................................180
Check the image-adjustment settings .................................................................................................................................181
Optimize scan quality for text or pictures ............................................................................................................................181
Check the output-quality settings.........................................................................................................................................182
Improve fax image quality ...............................................................................................................................................................182
Check the scanner glass for dirt and smudges ...................................................................................................................182
Check the send-fax resolution settings................................................................................................................................184
Check the image-adjustment settings .................................................................................................................................185
Optimize fax quality for text or pictures...............................................................................................................................185
Check the error-correction setting ........................................................................................................................................185
Check the t-to-page setting .................................................................................................................................................186
Send to a dierent fax machine.............................................................................................................................................186
Check the sender's fax machine ............................................................................................................................................186
Solve wired network problems .......................................................................................................................................................186
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