hp officejet 4200 series all-in-one user guide
hp officejet 4200 series all-in-one
© 2004 Copyright Hewlett-Packard Development Company, LP The information herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. Adobe and the Acrobat logo are trademarks of Adobe Systems Incorporated. Portions Copyright © 1989-2004 Palomar Software Inc.
contents 1 hp officejet overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 the hp officejet at a glance . . . . . . . . . . . . front panel overview . . . . . . . . . . . . . . . . menu overview . . . . . . . . . . . . . . . . . . . . use the hp director software to do more with open the hp director for Windows users . open the hp director for Macintosh users 2 ............ ............ ............ your hp officejet ............ ............ . . . . . . . . . . . . . . . .
contents 4 use the scan features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 5 use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
contents set tone or pulse dialing . . . . . . . . . . . . . . . . . . adjust the ring volume . . . . . . . . . . . . . . . . . . . . adjust the phone line monitor volume . . . . . . . . . forward faxes to another number . . . . . . . . . . . . edit or cancel fax forwarding . . . . . . . . . . . . . . . change the answer ring pattern (distinctive ringing) redial a busy or unanswered number automatically set automatic reduction for incoming faxes . . . . . . use error correction mode . . . . . . . . . . . .
contents set the language and country/region . . . . . . . . . . . . . . . . . . . . . . . . .91 self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 9 hp officejet 4200 series support . . . . . . . . . . . . . . . . . . . . . . . . . 93 get support and other information from the Internet hp customer support . . . . . . . . . . . . . . . . . . . . . call in North America during warranty . . . . . . call elsewhere in the world . . . . . . . . . . . . . .
contents hp officejet 4210 series (with no handset). . . . . . . . . . . . . . . . . . 129 hp officejet 4250 series (with handset) . . . . . . . . . . . . . . . . . . . . 129 case F: shared voice/fax line with answering machine . . . . . . . . . . . 130 how your hp officejet will answer fax calls . . . . . . . . . . . . . . . . . 130 case G: shared voice/fax line with PC modem and answering machine131 how your hp officejet will answer fax calls . . . . . . . . . . . . . . . . .
contents vi hp officejet 4200 series
get help This User Guide contains information on using your HP Officejet and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP Officejet. help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP Officejet.
help description Dialog-box help (Windows only) For Windows: Use one of the following ways to find information on a specific feature: • Right-click on the feature. 2 • Select the feature and press F1. • Select the ? in the upper-right corner, then click on the feature.
1 Your HP Officejet is ready to use whenever you are, as many features and functions of your HP Officejet can be used without turning on your computer. Tasks such as sending a fax or making a copy of a document or photo can be accomplished quickly and easily from the front panel of your HP Officejet. Tip: You can do more with your HP Officejet by using the HP Director that was installed on your computer during the initial setup.
hp officejet overview chapter 1 the hp officejet at a glance 1 3 2 hp officejet 4210 series 4 5 10 9 8 7 6 1 3 2 hp officejet 4250 series 11 4 5 10 9 8 4 7 feature purpose 1 Automatic document feeder tray 2 Automatic document feeder 3 Document guides 4 Front panel 5 Print-carriage access door 6 Paper tray 7 Paper tray extender 8 Paper guides 9 Document catcher 10 Document catcher extender 11 Handset (handset model only) 6 hp officejet 4200 series
hp officejet overview hp officejet overview 12 13 14 15 16 18 17 feature purpose 12 Power connector 13 1-LINE port 14 2-EXT port 15 USB port 16 Handset port (HP Officejet 4250 Series only) 17 Rear cleanout door 18 Rear cleanout door access tab front panel overview 1 2 3 4 5 6 8 7 9 10 11 12 13 21 user guide 20 19 17 18 15 16 14 5
hp officejet overview chapter 1 feature purpose 1 Answer Mode: Switch between four answer settings, Fax (Fax) mode, Telephone (Tel) mode, Fax and Telephone (FaxTel) mode (only available on the HP Officejet 4250 Series), and Answering Machine (AnswerMachine) mode. See set the answer mode on page 44 for an explanation of these settings. 2 Fax Resolution: Choose the resolution in which a fax will be sent. 3 Redial/Pause: Redial the most recently dialed fax number.
hp officejet overview purpose 20 Keypad: Enter fax numbers, values, or text. 21 One-Touch Speed Dial: Dial a fax number quickly by pressing a one-touch speed dial button. The 5 one-touch speed dial buttons each hold 2 numbers and correspond to the first 10 fax numbers entered during speed dial setup.
hp officejet overview chapter 1 menu overview The following provides a quick reference to top-level menus that appear on the HP Officejet front panel display.
hp officejet overview 1 Do one of the following: – Double-click the HP Director icon on the desktop. – In the Windows taskbar, click Start, point to Programs or All Programs (XP), point to HP, then select HP Director. 2 In the Select Device box, click to see a list of installed HP devices. 3 Select the Officejet 4200 Series. 4 The HP Director displays only the icons that are appropriate for the selected device. Note: The HP Director graphic below might appear differently on your computer.
hp officejet overview chapter 1 feature purpose 4 Make Copies: Use this feature to display the Copy dialog box where you can select the copy quality, number of copies, color, size, and then start a copy. 5 Status: Use this feature to display the current status of your HP Officejet. 6 Select Device: Use this feature to select the device you want to use from the list of installed HP devices.
hp officejet overview 1 2 3 4 5 6 7 8 9 feature purpose user guide 1 Scan Picture: use this feature to scan an image and display it in the HP Gallery. 2 Scan document: use this feature to scan text and display it in the selected destination text editing software program. 3 Make Copies: use this feature to make a copy in black and white or color. 4 Send Fax: use this feature to open the fax dialog box so you can enter the appropriate information and then send your fax.
chapter 1 hp officejet overview open the hp photo and imaging director using Macintosh OS 9 In Macintosh OS 9, the HP Director is launched automatically during the HP Image Zone software installation, and the HP Director appears as an alias on the desktop. Use one of the following methods to launch the HP Director. ! Double-click the HP Director alias on the desktop. ! Double-click HP Director in the Applications:Hewlett-Packard:HP Photo and Imaging Software:HP Director folder.
hp officejet overview purpose 7 Settings: use this pull-down list to provide access to device settings.
hp officejet overview chapter 1 14 hp officejet 4200 series
load paper and load originals 2 The HP Officejet 4200 Series allows you to load different types and sizes of paper in your HP Officejet, including letter, photo paper, and envelopes. You can also change settings for paper types and paper sizes to get the highest quality copies from your HP Officejet.
chapter 2 Open the paper tray door. 2 Unfold the paper tray. 3 Only unfold the paper tray extender if you are using Draft or Fast mode and paper is overshooting the paper tray. The paper tray extender may cause jams in other cases. load originals & paper 1 open and close the document feeder tray and document catcher The document feeder tray and document catcher must be open to copy, send faxes and scan. However, you can print and receive faxes with them closed. 1 16 Lift the document feeder tray.
load paper and load originals 2 Lower the document catcher and unfold the document catcher extender. papers for printing and copying You can use many types and sizes of paper in your HP Officejet. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings.
chapter 2 load originals & paper HP Premium Plus Photo Paper, Glossy and Matte are available in 4 by 6 inch (10 by 15 cm) photo paper size (with tabs) for printing photos from your HP Officejet. • HP Premium Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.
load paper and load originals load paper These procedures describe how to load different sizes and types of papers into the paper tray for printing and copying.
chapter 2 load originals & paper 6 Slide the paper guide in until it stops at the edge of the paper. Make sure that the stack of paper lies flat in the paper tray and fits under the tab of the paper guide. load envelopes The following procedure describes how to load envelopes into the HP Officejet. You can load the paper tray with one or more envelopes. For best results, consider using a label for the return address on envelopes.
load paper and load originals Note: For the best results, use a recommended type of 4 by 6 inch (10 by 15 cm) photo paper with tear off tabs. For more information, see recommended papers on page 17. In addition, for best results, set the paper type and paper size before printing. For more information, see set the paper type for copying on page 24 and set the paper size on page 24. You may also want to use a photo cartridge to produce the best picture quality.
chapter 2 load postcards, index, or Hagaki cards The following describes the procedure for loading postcards, index cards, or Hagaki cards into your HP Officejet for printing. Note: You cannot copy or fax to small size paper. Remove all paper from the paper tray. 2 Slide a stack of cards with the print side down completely forward and to the far right side of the paper tray until it stops. Position the long edge of the cards against the long edge of the paper tray.
load paper and load originals paper tips Labels (work only with printing) • Always use letter or A4 label sheets designed for use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. • Fan the stack of labels to make sure none of the pages are stuck together. load originals & paper • Place a stack of label sheets on top of standard paper in the paper tray, print side down. Do not insert labels one sheet at a time.
chapter 2 set the paper type for copying The following procedure describes how to set the paper type for the Copy option on your HP Officejet. Select the Paper Type setting that matches the paper or transparency film you are using. load originals & paper Note: These steps are for copying, when printing from your computer, set the paper-type properties in the Print or Page Setup dialog box of the software program from which you are printing. 1 Press the Copy button until Paper Type appears.
load paper and load originals avoid jams To help avoid paper jams, follow these guidelines: Prevent curled or wrinkled paper by storing all unused media flat in a resealable bag. • Remove printed papers from the output tray frequently. • Ensure that media loaded in the automatic document feeder and the paper tray lay flat and the edges are not bent or torn. • Do not combine different paper types and paper sizes in either the automatic document feeder or in the paper tray.
chapter 2 3 Press Copy, Scan, or Fax on the front panel. Note: If you want to change a Copy or Fax setting, or change a Scan destination, press the Copy, Fax, or Scan button repeatedly until the appropriate setting or destination appears on the front panel display. Once the setting you want to change appears, press ! to move to a specific value (such as a specific paper size) and then press OK to select the setting or destination. 4 Press Start Black or Start Color on the front panel to start the job.
use the copy features 3 The HP Officejet enables you to produce high-quality color and black-and-white copies on plain paper, photo paper, and transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy’s darkness, and use special features to make high-quality copies of photos, enlarged to fit a full page.
chapter 3 increase copy speed or quality The HP Officejet provides three options that affect copy speed and quality. • Normal delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. • Fast copies faster than the Normal setting. The text is of comparable quality to the Normal setting, but the graphics might be of lower quality. Using Fast reduces the frequency of replacing your print cartridges, because it uses less ink.
use the copy features 3 Press Copy until Set New Defaults appears in the top line of the display. Copy Menu Number of Copies Copy Quality Lighter/Darker Reduce/Enlarge Paper Type Copy Paper Size Enhancements Color Intensity Set New Defaults 4 Press ! until Yes appears. 5 Press Start Black or Start Color to make a copy with the new default settings or press OK to save the settings without making a copy. The settings you specify here are only saved on the HP Officejet itself.
chapter 3 make multiple copies of the same original 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 25. 2 Press Copy until Number of Copies appears in the top line of the display. 3 Press ! or use the keypad to enter the number of copies, up to the maximum. (The maximum number of copies varies by model.
use the copy features Load your original photo face down and top first in the document feeder tray. For more information, see load originals on page 25. Position the photo in the center of the document feeder tray and move the paper guides next to it. 2 Load letter or A4 paper in the paper tray. 3 Press Photo Fit to Page. The HP Officejet only supports copying to letter, A4, and legal-size paper. Paper Type appears in the top line of the display.
chapter 3 copy a legal-size document onto letter paper 1 Load the legal document face down and top first in the document feeder tray. For more information, see load originals on page 25. 2 Press Copy until Reduce/Enlarge appears in the top line of the display. The following options are available in the Reduce/Enlarge menu.
use the copy features 5 Press ! to make the image more vivid. Note: You can also press " to make the image more pale. 6 Press Start Color or Start Black. copy a document that has been faxed several times The Enhancements feature automatically adjusts the quality of text documents by sharpening edges of black text or photographs by enhancing light colors that might otherwise appear white. Text enhancement is the default option. Use Text enhancement to sharpen edges of black text.
chapter 3 enhance light areas of your copy Use Photo enhancements to enhance light colors that might otherwise appear white.
use the scan features 4 Scanning is the process of converting pictures and text into an electronic format for your computer. You can scan photos and text documents. Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics software program and modify it to suit your needs. You can do the following: • Scan photos of your kids and e-mail them to relatives, create a photographic inventory of your house or office, or create an electronic scrapbook.
chapter 4 scan an original 1 Load your original face down and top first in the document feeder tray. See load originals. 2 Press Scan. A Scan menu appears, listing your existing scanning destinations. The default destination is whichever one you selected the last time you used this menu. 3 Select the destination by pressing " or !, or by pressing the Scan button repeatedly. 4 Press Start Black or Start Color. stop scanning To stop scanning, press Cancel on the front panel.
use the fax features 5 Using your HP Officejet, you can send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the front panel, you can set a number of fax options, such as resolution.
chapter 5 send a fax Using the front panel, you can send a black-and-white or color fax from your HP Officejet.
use the fax features The HP Officejet will print a confirmation report every time you send a fax informing you whether the fax was sent successfully or not. For more information on printing reports, see print reports on page 53. send a basic fax This section describes how to send a basic black-and-white fax from the front panel. If you are interested in sending a color or photo fax, see send a color original or photo fax on page 39.
chapter 5 Note: If the recipient’s fax machine only supports black-and-white faxes, the HP Officejet automatically sends the fax in black and white. A message appears once the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message. Did you know that you can send a fax from your computer by using the HP Director that comes with your HP Officejet? You can also create and attach a computer-generated cover page to send with your fax. It’s easy.
use the fax features send a fax using redial You can send a fax to the last fax number dialed by using the Redial/Pause button. 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 25. 2 Press Redial/Pause. The last number dialed appears in the display. 3 Press Start Black or Start Color.
chapter 5 cancel a scheduled fax You can cancel a scheduled fax or one that is currently in progress. Once you schedule a fax, the scheduled time appears on the front panel display. ! When the scheduled time appears on the display, press Cancel, and then press 1. send a fax from memory Your HP Officejet can scan a black-and-white fax from the automatic document feeder into memory before sending it. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable.
use the fax features send a fax using monitor dialing Monitor dialing allows you to dial a number from the front panel as you would dial a regular telephone. This feature is useful when you want to use a calling card to charge the call. You can also use it when you need to respond to tone prompts while dialing and must pace your dialing speed. Depending on which model you have, you can send a fax using monitor dialing from the front panel or by using the attached handset (HP Officejet 4250 Series only).
chapter 5 2 Dial the number by using the keypad on the phone that is connected to your HP Officejet. Note: You must use the keypad on the phone to dial the number. Do not use the keypad on the front panel of the HP Officejet. 3 Do one of the following: – If after dialing the number you hear fax tones, press Start Black or Start Color within three seconds. – If the recipient answers the telephone, instruct them to press Start on their fax machine once they hear fax tones.
use the fax features Refer to the following table to determine which Answer Mode setting you should use. From the first column in the table, choose the type of equipment and services applicable to your office setup. Then, look up the appropriate setting in the second column. The third column describes how the HP Officejet will answer incoming calls. equipment/services sharing your fax line recommended answer mode setting description None.
chapter 5 equipment/services sharing your fax line recommended answer mode setting description Voice mail service provided by Tel your telephone company. The HP Officejet will not automatically answer calls. You will need to receive faxes manually by pressing Start Black or Start Color. For information on receiving faxes manually, see receive a fax on page 47. An answering machine and a shared voice and fax line. The HP Officejet will not automatically answer calls.
use the fax features receive a fax By default, your HP Officejet automatically receives and prints incoming faxes. Depending on your Answer Mode setting, the HP Officejet can receive faxes automatically or manually. For more information on Answer Mode, see set the answer mode on page 44. Note: If you set the Answer Mode to Tel, you need to receive faxes manually and respond in person to the incoming fax call. If Fax, FaxTel, or AnswerMachine is set, you can receive faxes automatically or manually.
chapter 5 3 Enter the appropriate number of rings to answer by using the keypad. 4 Press OK to accept the setting.
use the fax features receive a fax manually using the attached handset (hp officejet 4250 series only) You can receive faxes manually by using the attached handset. Note: This section applies only to the HP Officejet 4250 Series models with attached handset. If you do not have an attached handset, see receive a fax manually from a phone on page 48 or receive a fax manually from the front panel on page 48. 1 Remove any originals from the automatic document feeder.
chapter 5 use the attached handset (hp officejet 4250 series only) You can use the attached handset to answer incoming calls, make phone calls, receive faxes, and send faxes. While the HP Officejet is processing another job, such as copying, scanning, or printing, you can still use the handset for phone calls. Note: If the HP Officejet is sending or receiving fax data, you will not be able to use the handset for phone calls. If you pick up the handset during faxing, you will not hear a dial tone.
use the fax features receive faxes using the handset ! For information on receiving faxes by using the attached handset, see receive a fax manually using the attached handset (hp officejet 4250 series only) on page 49. send faxes using the handset ! For information on sending faxes by using the attached handset, see to send a fax manually using the attached handset (handset model only) on page 44.
chapter 5 enter text The following list provides tips for entering text by using the front panel keypad. Use these instructions to enter speed dial names and the fax header name. • Press the keypad numbers that correspond to the letters of a name. 2 ABC • The letters A, B, and C correspond to the number 2, and so on. Press a button multiple times to see the available characters.
use the fax features • To enter a symbol, such as *, press Symbols (*) repeatedly to scroll through the list of symbols. The following table represents the available symbols. available description: symbols: * Provides the Dual Tone Multiple-Frequency (DTMF) tones assigned to the asterisk character. – When auto-dialing, the HP Officejet enters a three-second pause in the number sequence. () Displays a left or right parenthesis to visually separate numbers, such as area codes, for easier reading.
chapter 5 Print Report 1: Automatic Reports Setup 2: Last Transaction 3: Fax Log 4: Speed Dial List 5: Self-Test Report 6: Caller ID Report * 7: Junk Fax Report * Automatic Reports Setup Every Error Send Error Receive Error Every Fax Send Only Off * Not available in all countries/regions. This menu item does not appear in the Print Report menu if any of the following apply: • • 3 Caller ID service is not supported in your country/region.
use the fax features 2 Press ! to scroll through the following report types: – Automatic Reports Setup: prints automatic reports as described in generate reports automatically on page 53. – Last Transaction: prints details of the last fax transaction. – Fax Log: prints a log of the last 30 fax transactions. – Speed Dial List: prints a list of programmed speed-dial entries. – Self-Test Report: prints a report to assist you in diagnosing print and alignment problems.
chapter 5 create individual speed-dial entries You can create speed-dial entries for fax numbers that you use frequently. 1 Press Setup. 2 Press 2, then press 1. This selects Speed Dial Setup and then selects Individual Speed Dial. Speed Dial Setup 1: Individual Speed Dial 2: Group Speed Dial 3: Delete Speed Dial The first unassigned speed-dial entry appears on the display. 3 Press OK to select the displayed speed-dial entry. Tip: To select another empty entry, press " or !, and then press OK.
use the fax features The first unassigned speed-dial entry appears on the display. 3 Press OK to select the displayed speed-dial entry. Tip: To select another empty entry, press " or !, and then press OK. 4 Press " or ! to select an individual speed-dial entry to add the to the group. You can also enter the speed-dial code by using the front panel. 5 Press OK. 6 After Enter Another? appears, press 1 (Yes), to add another individual speed-dial entry.
chapter 5 Tip: You can also cancel fax forwarding by pressing Cancel and then 2, when “Fax Forwarding” appears on the front panel display. change fax resolution and lighter/darker settings You can change the fax resolution and lighter/darker settings of documents that you are sending. Note: These settings do not affect copy settings. Copy resolution and copy contrast are set independently from fax resolution and fax contrast.
use the fax features change lighter/darker setting Use this setting to change the contrast of a fax to be darker or lighter than the original. This feature is useful if you are faxing a document that is faded, washed out, or hand written. You can darken the original by adjusting the contrast. Your changes revert to the default values after two minutes of inactivity, unless you set them as the default. For information, see set new defaults on page 59.
chapter 5 set fax options There are numerous fax options that you can set, such as controlling whether the HP Officejet redials a busy number automatically. When you make changes to the following options, the new setting becomes the default. Review this section for information on changing fax options.
use the fax features set the paper size for received faxes You can select the paper size for received faxes. The paper size selected should match what is loaded in your paper tray. Faxes can be printed on letter, A4, or legal paper only (varies by country/region). Note: If an incorrect paper size is loaded in the paper tray when a fax is received, the fax will not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax. 1 Press Setup.
chapter 5 adjust the phone line monitor volume The Phone Line Monitor Volume setting allows you to control the volume of the dial tones and fax tones. You can select Low, Medium, or High. The default setting is Medium. 1 Press Setup. 2 Press 3, then press 7. This selects Basic Fax Setup and then selects the Phone Line Monitor Volume. 3 Press ! to select an option, and then press OK. forward faxes to another number Use the Fax Forwarding feature to forward your received faxes to another fax number.
use the fax features change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring pattern, for example, single, double, and triple rings. If you connect your HP Officejet to a line with distinctive ringing, have your telephone company assign one ring pattern to voice calls and another to fax calls.
chapter 5 Advanced Fax Setup 1: Answer Ring Pattern 2: Busy Redial 3: No Answer Redial 4: Automatic Reduction 5: Error Correction Mode 6: Fax Speed 7: Caller ID Mode* 8: Junk Fax Numbers* 9: Backup Fax Reception** Busy Redial Redial No Redial No Answer Redial No Redial Redial * Not available in all countries/regions. This menu item does not appear in the Advanced Fax Setup menu if any of the following apply: • • Caller ID service is not supported in your country/region.
use the fax features use error correction mode Error Correction Mode (ECM) eliminates data lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably.
chapter 5 use caller ID Caller ID Mode allows you to view the phone number or names of callers on the front panel display, if you subscribe to Caller ID service through your phone company. If you subscribe to supported Caller ID service through the phone company, you can block future faxes from designated numbers using the Junk Fax Numbers feature. Note: Caller ID service is available through your phone company.
use the fax features to add junk fax numbers 1 Press Setup. 2 Press 4, then press 8. This selects Advanced Fax Setup and then Junk Fax Numbers. 3 Press ! to select Add, and then press OK. The most recently received Caller ID number appears on the display. 4 Press " or ! to scroll through the list of Caller ID numbers, and then press OK to select a number to add to the list. 5 If you want to add another number to the list, press 1 (Yes). Otherwise, press 2 (No).
chapter 5 3 Press ! to select one of the following options: – On: select this option to activate Backup Fax Reception. – Off: select this option to turn off Backup Fax Reception. 4 Press OK. set the country and language Usually, you set the language and country/region when you first set up the HP Officejet. However, you can change these settings at any time. 1 Press Setup. 2 Press 6, then press 3. This selects Preferences and then selects Set Language & Country/Region.
use the fax features fax user guide 69
fax chapter 5 70 hp officejet 4200 series
print from your computer print 6 Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You only need to change the settings manually when you change print quality, print on specific types of paper or film, or use special features.
chapter 6 Macintosh users print To specify a document's paper size, scaling, and orientation, use the Page Setup dialog box. To specify other print settings for a document, and to send the document to the printer, use the Print dialog box. Note: The following steps are specific to OS X. For OS 9, the steps might be slightly different. Be sure to select the HP Officejet in the Print Center (OS X) or in the Chooser (OS 9) before you begin printing.
print from your computer to change the print settings for the current print job From your software application’s File menu, select Print, Print Setup, or Page Setup. Make sure that the selected printer is the HP Officejet. 2 Click Properties, Options, Printer Setup, or Printer (the option names are different depending on your software application). 3 Make changes to the settings, and click OK. 4 Click OK to print the job.
chapter 6 output options panel (OS X) print Use the Output Options panel in the Print dialog box to save your file as an Adobe Acrobat PDF® (portable document format) file. The HP Officejet does not support PostScript printing. ! Select the Save as File check box to save your document as a PDF file. Note: The Output Options panel is not available in OS 9.
order supplies 7 You can order print cartridges, recommended types of HP paper, and HP Officejet accessories online from the HP website. This section contains the following topics: order media on page 75 • order print cartridges on page 75 • order other supplies on page 75 order media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping.
chapter 7 To order HP Officejet software in other countries/regions, call the phone number for your countries/regions. The numbers listed below are current as of the publication date of this guide. For a list of current ordering numbers, go to the following website and choose your own country/region or language: order supplies www.hp.com/support 76 country/region number for ordering Asia Pacific 65 272 5300 Australia 61 3 8877 8000 New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S.
maintain your hp officejet 8 The HP Officejet requires little maintenance. Sometimes you might want to clean the glass and white strip on back of the lid to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP Officejet in top working condition. Perform these simple maintenance procedures as necessary.
chapter 8 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution! Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place or spray liquids directly on the glass. They might seep under it and damage the HP Officejet. maintain your hp officejet 3 Dry the glass with a chamois or cellulose sponge to prevent spotting.
maintain your hp officejet 2 Clean the white strip with a soft cloth or sponge slightly moistened with a mild soap and warm water. 3 Wash the strip gently to loosen debris; do not scrub the strip. 4 Dry the strip with a chamois or soft cloth. Caution! Do not use paper-based wipes as these might scratch the strip. 5 If this does not clean the strip well enough, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the strip thoroughly with a damp cloth to remove any residual alcohol.
chapter 8 Macintosh users 1 From the HP Director, choose Settings, and then choose Maintain Printer. 2 If the Select Printer dialog box opens, select your HP Officejet, and then click Utilities. 3 From the list, select Ink Level. The estimated ink levels appear for the print cartridges. print a self-test report If you are experiencing problems with printing, print a Self-Test Report before you replace the print cartridges.
maintain your hp officejet Tri-color and photo cartridge installed 4 81 maintain your hp officejet user guide Check the Self-Test Report for streaking or white lines in the color bars. Make sure that the color bars have even consistency and the lines of color extend across the page. – If the black and tri-color cartridges are installed, you will find four color bars on the self-test report: black, cyan, magenta, and yellow.
chapter 8 handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge. Gold-colored contacts Ink nozzles under tape Plastic tape with pink pull tab (must be removed) maintain your hp officejet Do not touch the gold-colored contacts or the ink nozzles replace the print cartridges A message appears on the front panel display to let you know when the ink level for the print cartridge is low.
maintain your hp officejet 2 After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of its slot. If you are removing the black print cartridge in order to install the photo print cartridge, store it in the print cartridge protector. For more information on the print cartridge protector, see use the print cartridge protector on page 85.
chapter 8 5 Hold the black or photo print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot. It must slide in at a upward slight angle. 6 Hold the tri-color print cartridge with the HP label on top. Slide the print cartridge at a slight angle into the left side of the print carriage.
maintain your hp officejet use a photo print cartridge You can optimize the quality of the photos you print with your HP Officejet by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and the photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. When you want to print regular text documents, swap the black print cartridge back in.
chapter 8 align the print cartridges The HP Officejet prompts you to align print cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the front panel or the HP Director. Aligning the print cartridges ensures highquality output. Note: If you remove and reinstall the same print cartridge, the HP Officejet will not prompt you to align the print cartridges.
maintain your hp officejet to align the print cartridges from the hp director 1 Access the HP Director. For information on accessing the HP Director, see use the hp director software to do more with your hp officejet on page 8. 2 For Windows users, do the following: a. Choose Settings, choose Print Settings, and then choose Printer Toolbox. b. Click the Device Services tab. c. Click Align the Print Cartridges. The HP Officejet prints an alignment page. 3 For the Macintosh users, do the following. a.
chapter 8 clean the print cartridges Use this feature when the Self-Test Report shows streaking or white lines through any of the colored bars. Do not clean print cartridges unnecessarily. This wastes ink and shortens the life of the ink nozzles. 1 Press Setup. 2 Press 5, then press 1. This selects Tools and then selects Clean Print Cartridge.
maintain your hp officejet 5 Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 6 Hold the print cartridge by its sides. 7 Clean only the contacts. Do not clean the nozzles. Contacts Nozzles - do not clean 8 Place the print cartridge back into the carriage. 9 Repeat if necessary for the other print cartridge. 10 Close the print-carriage access door and plug in the HP Officejet.
chapter 8 restore factory defaults You can restore the original factory settings to what they were when you purchased your HP Officejet. Note: Restoring the factory defaults will not change the date information you set, nor will it affect any changes you made to scan settings and the language and country/region settings. You can perform this process from the front panel only. 1 Press Setup. 2 Press 5, then press 3. This selects Tools and then selects Restore Factory Defaults.
maintain your hp officejet set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message is displayed prompting you to take further action. For example, if you press Copy and the prompt delay time passes without pressing another button, “Load Original, then press Start” appears in the front panel display. You can choose Normal, Fast, or Slow. The default is Normal. 1 Press Setup. 2 Press 6, then press 2.
chapter 8 self-maintenance sounds maintain your hp officejet During the life of your product you might hear various mechanical sounds. This is a normal part of your device’s self-maintenance.
hp officejet 4200 series support 9 Hewlett-Packard provides Internet and phone support for your HP Officejet. This section contains the following topics: • get support and other information from the Internet on page 93 • hp customer support on page 93 • prepare your hp officejet for shipment on page 96 If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages.
chapter 9 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a. Have the specific name of your HP Officejet, as it appears on the front panel, available. b. Have your service ID and serial number ready. To display your service ID and serial number on the front panel, press OK and Start Color at the same time. Press ! until Model Number appears, and then press OK. The service ID appears on the bottom line of the front panel display.
hp officejet 4200 series support country/region hp technical support country/region hp technical support Bahrain (Dubai) +973 800 728 Mexico (Mexico City) 5258-9922 1 +212 224 047 47 +32 (0) 70 300 005 Morocco Belgium (French) +32 (0) 70 300 004 Netherlands (0.10 Euro/ min.
chapter 9 country/region hp technical support country/region 1 hp technical support +216 1 891 222 Indonesia 62-21-350-3408 Tunisia Ireland +353 1890 923902 Turkey +90 216 579 7171 Israel +972 (0) 9 830 4848 Ukraine +7 (380-44) 490-3520 Italy +39 848 800 871 United Arab Emirates 800 4910 Japan 0570 000 511 +81 3 3335 9800 United Kingdom +44 (0) 870 010 4320 Jordan +971 4 883 8454 Venezuela 01-800-4746-8368 Korea +82 1588 3003 Venezuela (Caracas) (502) 207-8488 Kuwait +971 4
hp officejet 4200 series support Retain the front panel cover. Do not return the front panel cover with the HP Officejet. Fold the document catcher up, over the front panel area, and then fold the automatic document feeder tray down, over the document catcher. 9 Make sure the paper tray extender is in its closed position, and then fold the paper tray door up until it snaps into place. This places the HP Officejet in its fully closed position, as shown below.
chapter 9 If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. Place the return shipping label on the outside of the box. 12 Include the following items in the box: – A complete description of symptoms for service personnel (samples of print quality problems are helpful).
warranty information 10 Your HP Officejet comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided.
chapter 10 Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 94 for a list of international Customer Support numbers. returning your hp officejet for service Before returning your HP Officejet for service, you must call HP Customer Support. See hp customer support on page 93 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement The following information specifies the HP limited global warranty.
warranty information limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. limitations of liability To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer’s sole and exclusive remedies.
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11 The technical specifications and international regulatory information for your HP Officejet are provided in this section.
chapter 11 technical information automatic document feeder paper capacity type1 paper weight quantity Letter 20 lb. (70 gsm) 20 Legal 20 lb. (70 gsm) 20 A4 20 lb. (70 gsm) 20 1 Automatic document feeder accepts plain paper only. It does not accept transparency film, envelopes, or labels. paper sizes 104 type size Paper Letter: 8.5 by 11 inches (216 by 279 mm) Legal: 8.5 by 14 inches (216 by 356 mm) A4: 210 by 297 mm Envelopes U.S. #10: 4.125 by 9.
technical information top (leading edge) bottom (trailing edge)1 left right technical information print margin specifications paper or transparency film U.S. (Letter, Legal, Executive) 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.25 inches (6.4 mm) 0.25 inches (6.4 mm) ISO (A4, A5) and JIS (B5) 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.13 inches (3.2 mm) 0.13 inches (3.2 mm) 0.13 inches (3.2 mm) 0.46 inches (11.7 mm) 0.13 inches (3.2 mm) 0.13 inches (3.2 mm) 0.07 inches (1.8 mm) 0.
technical information chapter 11 physical specifications height width depth weight (without print cartridges) 16.4 inches (41.6 cm) 8 inches (20.4 cm) 12 lbs (5.5 kg) 16.4 inches (41.6 cm) 16.7 inches (45 cm) 12 lbs (5.5 kg) with paper trays closed 7.1 inches (18 cm) with paper trays opened 13 inches (33 cm) power specifications • Power consumption: 50 W maximum • Input voltage: AC 100 to 240 V, 0.
technical information Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
chapter 11 technical information recycling program HP offers an increasing number of product return and recycling programs in many countries, as well as partnering with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products.
technical information The HP Officejet meets product requirements from regulatory agencies in your country/ region. This section contains the following topics: • regulatory model identification number on page 109 • notice to users of the U.S.
chapter 11 technical information This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: • Remain on the line and explain to the dispatcher the reason for the call. • Perform such activities in the off-peak hours, such as early morning or late evening. Note: This equipment is hearing aid compatible.
technical information Pour leur propre sécurité, les utilisateurs doivent s’assurer que les prises électriques reliées à la terre de la source d’alimentation, des lignes téléphoniques et du circuit métallique d’alimentation en eau sont, le cas échéant, branchées les unes aux autres. Cette précaution est particulièrement importante dans les zones rurales.
chapter 11 technical information notice to users in the European Economic Area This product is designed to interwork with the analogue telephone networks in the following countries: Austria Greece Portugal Belgium Ireland Spain Denmark Italy Sweden Finland Luxembourg Switzerland France Netherlands United Kingdom Germany Norway Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country other than where the prod
technical information user guide technical information notice to users in Korea (Officejet 4255 only) 113
technical information chapter 11 declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: SDGOB-0306-01 Declares that the product: Product name: HP Officejet 4200 Series (Q5600A, Q5607A) Model number(s): 4215 (Q5601A), 4215xi (Q5602A), 4215v (Q5603A) 4211 (Q5604A), 4212 (Q5605A), 4219 (Q5606A) Power adapters: Not Applicable Conforms to the followin
technical information technical information declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: SDGOB-0306-02 Declares that the product: Product name: HP Officejet 4250 Series (Q5610A) Model number(s): 4255 (Q5611A), 4252 (Q5613A), 4259 (Q5614A) Power adapters: Not Applicable Conforms to the following product specifications: Safety: IEC 60950
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fax setup fax setup 12 After completing all steps in the Setup Poster, use the instructions in this section to complete your fax setup. Please keep your Setup Poster for later use. In this section, you will learn how to set up your HP Officejet so that faxing works successfully with any equipment and services you might already have on the same telephone line as your HP Officejet. If you subscribe to Caller ID, refer to use caller ID on page 66 after you have completed this chapter.
chapter 12 faxing from a DSL line fax setup If you have a digital subscriber line (DSL) service through your phone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP Officejet. This filter removes the digital signal that would block your HP Officejet from communicating properly with the telephone line. Caution! If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with your HP Officejet.
fax setup faxing with a PBX phone system or an ISDN line Caution! Many digital PBX systems include a call-waiting tone that is factory-set to “on.” This call-waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with your HP Officejet. Refer to your digital PBX system’s documentation for instructions on how to turn off the call-waiting tone.
chapter 12 fax setup use this chapter if located in one of these countries/regions Singapore Spain Taiwan Thailand USA Venezuela Vietnam how to choose the right fax setup for your office Caution! Please refer to how to tell if the following instructions apply to you on page 119 before following any of these instructions. To fax successfully, you need to know what types of equipment and services (if any) share the same telephone line with your HP Officejet.
fax setup Yes, I have a PC modem. ! No. Here is how to determine if you have a PC modem. If you answer “Yes” to any of the following questions, you are using a PC modem: – Do you send and receive faxes directly to and from your computer programs through a dial-up connection? – Do you use e-mail on your computer through a dial-up connection? – Do you access the Internet from your computer through a dial-up connection? Please continue answering questions.
fax setup chapter 12 other equipment/services sharing your fax line recommended fax setup Voice calls and PC modem (You answered “Yes” to questions 2 and 3 only.) Case E: Shared voice/fax line with PC modem Voice calls and answering machine (You answered “Yes” to questions 2 and 4 only.) Case F: Shared voice/fax line with answering machine Voice calls, PC modem, and answering machine (You answered “Yes” to questions 2, 3, and 4 only.
fax setup case A: separate fax line (no voice calls received) Telephone wall jack Use the phone cord supplied in the box with your HP Officejet Back view of the HP Officejet 1 Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP Officejet.
chapter 12 case B: faxing with a distinctive ring service on the same line fax setup If you subscribe to a distinctive ring service through your phone company that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, connect your HP Officejet as described in this section.
fax setup case C: shared voice/fax line Telephone wall jack Use the phone cord supplied in the box with your HP Officejet Back view of the HP Officejet 1 Optional phone for HP Officejet 4210 Series with no handset. Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP Officejet.
chapter 12 fax setup Note: If you pick up the phone before the 6th ring and hear fax tones from a sending fax machine, you will need to manually answer the fax call. For information about how to receive fax calls manually from your attached phone and from an extension phone, see receive a fax manually from a phone on page 48. how to answer fax calls manually To receive faxes manually, you must be available to respond in person to incoming fax calls or your HP Officejet cannot receive faxes.
fax setup fax setup Use the phone cord supplied in the box with your HP Officejet PC with modem Telephone wall jack Back view of the HP Officejet 1 Remove the white plug from the port labeled “2-EXT” on the back of your HP Officejet. 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled “2-EXT” on the back of your HP Officejet.
chapter 12 case E: shared voice/fax line with PC modem fax setup If you receive both voice calls and fax calls at the same phone number, and you also have a PC modem connected on this phone line, connect your HP Officejet as described in this section. Note: Since your PC modem shares the telephone line with your HP Officejet, you will not be able to use both your PC modem and your HP Officejet simultaneously.
fax setup hp officejet 4210 series (with no handset) how to answer fax calls automatically 1 Press the Answer Mode button on the front panel until Fax appears on the display. 2 Set Rings to Answer to 6. a. Press Setup. b. Press 3, then 3. c. Enter 6 using the keypad. d. Press OK. Your HP Officejet will not be able to distinguish between fax and voice calls in this case.
chapter 12 case F: shared voice/fax line with answering machine fax setup If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, connect your HP Officejet as described in this section.
fax setup case G: shared voice/fax line with PC modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a PC modem and answering machine connected on this phone line, connect your HP Officejet as described in this section. Note: Since your PC modem shares the telephone line with your HP Officejet, you will not be able to use both your PC modem and your HP Officejet simultaneously.
chapter 12 fax setup Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Officejet, you probably will not be able to fax successfully. This special 2-wire phone cord is different from the more common 4-wire cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 146.
fax setup case H: shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your phone company, connect your HP Officejet as described in this section.
chapter 12 case I: shared voice/fax line with PC modem and voice mail fax setup Note: The HP Officejet cannot receive faxes automatically if you have a voice mail service, so you must be available to respond in person (manually) to incoming fax calls. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
fax setup Press the Answer Mode button on the front panel until TEL appears on the display. 6 If your PC modem’s software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your modem software, your HP Officejet will not be able to receive faxes. how to answer fax calls manually You must be available to respond in person to incoming fax calls, or your HP Officejet cannot receive faxes.
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troubleshooting information troubleshooting 13 This section contains troubleshooting information for the HP Officejet 4200 Series (HP Officejet). Specific information is provided for installation and configuration topics. References to our online troubleshooting help are provided for operational topics.
chapter 13 troubleshooting To check the installation on a Macintosh, verify the following: • Double-click the HP Officejet and make sure the essential icons (scan picture, scan document, send fax, and hp gallery appear in the HP Director. If the essential icons do not appear immediately, you might need to wait a few minutes for the HP Officejet to connect to your computer. Otherwise see below. • Open the Chooser and check to see that the HP Officejet is listed.
troubleshooting information possible cause and solution The minimum system checks screen appears during installation If the minimum system checks screen appears, your system does not meet the recommended requirements to install the software. Click Details to see what the specific problem is. Then correct the problem before attempting to install the software.
troubleshooting chapter 13 problem possible cause and solution Some of the icons are missing in the HP Director If the essential icons (scan picture, scan document, send fax, and hp image zone) do not appear, your installation might not be complete. If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP Officejet program files from your hard drive.
troubleshooting information possible cause and solution Some of the icons are missing in the hp director (continued) to uninstall from a Macintosh computer 1 Disconnect the HP Officejet from your Macintosh. 2 Double-click the Applications:HP All-in-One Software folder. 3 Double-click HP Uninstaller. 4 Follow the onscreen instructions. 5 After the software is uninstalled, disconnect your HP Officejet, and restart your computer.
chapter 13 troubleshooting hardware installation troubleshooting Use this section to solve any problems you might encounter while installing the HP Officejet hardware. 142 problem possible cause and solution I received a message on the front panel display to attach the front panel cover This might mean the front panel cover is not attached, or it is attached incorrectly. Make sure that you attach the cover as described below and that it is firmly in place.
troubleshooting information possible cause and solution The front panel displays the wrong language The HP Officejet has been set up with the incorrect language or country/region. Usually, you set the language and country/region when you first set up the HP Officejet. However, you can change these settings at any time by using the following procedure: I received a message on the front panel display to align the print cartridges user guide 1 Press Setup. 2 Press 6, then press 3.
chapter 13 troubleshooting problem possible cause and solution My HP Officejet does • not power on The HP Officejet may not be properly connected to a power supply. – • • Make sure the connection from the power outlet to the HP Officejet is firmly connected. Plug the power cord into a grounded power outlet, surge protector, or power strip.and wait a few seconds for the HP Officejet to power on – If the HP Officejet is plugged in to a power strip, make sure the strip is turned on.
troubleshooting information possible cause and solution My USB cable is not connected Connecting your computer to your HP Officejet with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other in the back of the HP Officejet. You can connect to any USB port on the back of your computer. additional installation troubleshooting help You might want to refer to the Read Me file for more information on possible installation problems.
chapter 13 troubleshooting fax setup troubleshooting Use this section to solve any problems you might encounter while setting up your HP Officejet for faxing. For information about how to set up your HP Officejet for faxing, see fax setup on page 131. For more information on solving problems you could have while faxing with your HP Officejet, see the hp officejet 4200 series troubleshooting section in the onscreen hp image zone help that came with your software.
troubleshooting information possible cause and solution I have difficulties when sending faxes and when receiving faxes (continued) • Make sure you have correctly connected the HP Officejet to the telephone wall jack, and correctly connected any additional equipment and services that share the phone line with your HP Officejet. • Using a telephone line splitter can cause faxing problems. (A splitter is two-cord connector that plugs into a wall jack.
troubleshooting chapter 13 problem possible cause and solution I cannot receive faxes, • but I can send faxes • The Rings to Answer feature might not be set to answer after the appropriate number of rings for your office setup. If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. For information on how to receive faxes manually, see receive a fax manually from a phone on page 48.
troubleshooting information possible cause and solution I cannot receive faxes, • but I can send faxes (continued) • If you are not using a distinctive ring service, check to make sure that the Answer Ring Pattern feature on your HP Officejet is set to All Rings. For information, see change the answer ring pattern (distinctive ringing) on page 63.
troubleshooting chapter 13 operational troubleshooting The hp officejet 4200 series troubleshooting section in the hp image zone help contains troubleshooting tips for some of the most common issues associated with your HP Officejet. To access the troubleshooting information from a Windows computer, go to the HP Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.
index exterior, 79 glass, 77 print cartridge contacts, 88 print cartridges, 88 white strip on scanner lid, Numerics 4 by 6 inch (10 by 15 cm) borderless photos fit to page, 30 load paper, 20 78 A align ink cartridge, 143 align print cartridge, 86, 143 answer call waiting calls, 50 answer mode, 44 answering machine set up with voice/fax line, 130 set up with voice/fax/PC modem line, 131 attaching the front panel, 142 attaching the USB cable, 145 automatic document feeder, 4 paper capacity, 104 automatic
index distinctive ringing, 63 enter text, 52 error correction mode (ECM), 65 fax specifications, 105 fax speed, 65 forward, 62 header, 51 lighten or darken, 59 manually receive, 44 monitor dialing, 43 paper size, 24, 61 pause, 52 photos, 39 poll to receive, 49 problems sending and/or receiving faxes, 146, 147, 148, 149 problems with static on the phone line, 149 pulse dial, 61 receive, 47 receive manually, 48, 49 receive manually from a front panel, 48 receive manually from a phone, 48 receive manually fro
index clean scanner lid white strip, 78 replace print cartridges, 82 restore factory defaults, 90 self-maintenance sounds, 92 self-test report, 80 set scroll speed, 90 manual fax reports, 54 memory reprint faxes, 68 menu overview, 8 minimum system requirements, 139 modem.
index fax speed, 65 setup fax, 117 setup, fax, 117 ship your HP Officejet, 96 software, 138 print from, 71 sounds, adjust fax, 61, 62 sounds, self-maintenance, 92 speed copy, 28 front panel prompt delay, 91 front panel scroll, 90 speed dial entries add, 56 delete, 57 overview, 55 send fax with speed dials, 40 update, 57 stop copy, 34 fax, 68 print, 74 scan, 36 scheduled fax, 42 subscriber identification code, 51 support services, 93 154 symbols, 52 hardware and software installation, 137 hardware inst
Visit the hp officejet information center It has everything you need to get the most value from your HP Officejet. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2004 Hewlett-Packard Development Company, L.P. Printed on recycled paper. Printed in [country].
