HP 4320t Mobile Thin Client Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard Development Company, L.P. Intel and Arrandale are trademarks of Intel Corporation in the U.S. and other countries. Windows is a U.S. registered trademark of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 4 Top components ................................................................................................................................... 4 TouchPad .......................
Grounding guidelines ......................................................................................................... 31 Electrostatic discharge damage ........................................................................ 31 Packaging and transporting guidelines ............................................. 32 Workstation guidelines ..................................................................... 32 Equipment guidelines .......................................................................
DVD-ROM drive specifications ........................................................................................................... 88 System resource specifications .......................................................................................................... 89 7 Power cord set requirements ...................................................................................................................... 90 Requirements for all countries and regions ....................................
viii
1 Product description Category Description Product Name HP 4320t Mobile Thin Client, UMA Processors Intel® Arrandale™ P4500, 1.8-GHz, 3-MB L3 cache (35 W) Chipsets Intel® HM57 Express Graphics Intel® HD Graphics Universal Memory Architecture (UMA) graphics subsystem integrated with shared video memory (dynamically allocated) Panels All display panel assemblies support privacy filter LED backlight, 33.8-cm (13.
Category Description Diskette drive Supports external USB diskette drive only Audio/ Visual HD audio - IDT 92HD80 Integrated microphone Two stereo speakers Headphone/microphone jacks Modem High-speed 56k modem for all regions and countries Modem cable not included Supports no-modem option Ethernet 10/100/1000 Ethernet network interface card (NIC) S3/S4/S5 wake on LAN (AC only mode) Ethernet cable not included Wireless Integrated WLAN options by way of wireless module: Support for the following WL
Category Description Power requirements 65-W Smart AC Adapter with localized cable plug support (3-wire plug with ground pin) 9-cell, 93-Wh Li-ion battery 6-cell, 47-Wh Li-ion battery Security Supports security cable Intel anti-theft support Operating system Preinstalled: Windows® Embedded Standard 7 Windows® Embedded Standard 2009 Web Support: Windows® Embedded Standard 7 Windows® Embedded Standard 2009 Serviceability End-user replaceable parts: AC adapter Battery (system) Keyboard Solid-state mod
2 External component identification Top components TouchPad Component Description (1) To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. TouchPad off indicator NOTE: When the TouchPad zone is active, the light is off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse.
Lights Component Description (1) ● Amber: The TouchPad is off. ● Off: The TouchPad is on. TouchPad off indicator (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. ● White: An integrated wireless device is on, such as a wireless local area network (WLAN) device. ● Amber: All wireless devices are off.
Buttons, speakers, and switches NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Speakers (2) Produce sound. (2) Internal display switch Turns off the display if the display is closed while the power is on. (3) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Function keys Execute frequently used system functions when pressed in combination with the fn key. (5) Windows applications key Displays a shortcut menu for items beneath the pointer.
Front components Component Description (1) ● Blinking white: The solid-state module or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the solidstate module.
Right-side components Component Description (1) USB 2.0 ports (2) Connect optional USB devices. (2) RJ-11 (modem) jack Connects a modem cable. (3) Optical drive light (select models only) Blinking: The optical drive is being accessed. (4) Optical drive eject button (select models only) Press to eject the optical disc. (5) Optical drive (select models only) Reads optical discs.
Left-side components Component Description (1) Attaches an optional security cable to the computer. Security cable slot NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) Battery light ● Amber: A battery is charging. ● White: A battery is close to full charge capacity.
Bottom components Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery.
Display NOTE: 12 Your computer may look slightly different from the illustration in this section. Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Internal microphone Records sound.
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). *For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) Battery* Powers the computer when the computer is not plugged into an external power source. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Component Description (1) Product name The product name affixed to the front of your computer. (2) Serial number (s/n) An alphanumeric number that is unique to each product. (3) Part number/Product number (p/n) The number that provides specific information about the product's hardware components.
Computer major components 16 Item Description Spare part number (1) 33.8-cm (13.3-in) high-definition (1366x768 resolution) display assembly (see Display assembly components on page 20 for more information on display assembly spare parts).
Item Description Spare part number ● For use in Belgium 599572-A41 ● For use in Brazil 599572-201 ● For use in Bulgaria 599572-261 ● For use in Canada (French) 599572-121 ● For use in Denmark 599572-081 ● For use in Europe 599572-B31 ● For use in France 599572-051 ● For use in Germany 599572-041 ● For use in Greece 599572-DJ1 ● For use in Hungary 599572-211 ● For use in Iceland 599572-DD1 ● For use in Israel 599572-BB1 ● For use in Italy 599572-061 ● For use in Jap
Item Description Spare part number (9) Fan 599544-001 (10) Processor heat sink 599546-001 (11) Memory module (PC3-10600, 1333-MHz, DDR3, shared) (12) 2048-MB 598856-002 1024-MB 598859-002 Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit. See Cable Kit on page 22 for more Cable Kit spare part information.
Item Description Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Display assembly components Item 20 Description Spare part number Display assembly: 599553-001 (1) Display bezel 599532-001 (2) Display panel (available separately in APJ, using part number 623175-001) (3) Display Hinge Kit (includes display hinges and left and right panel brackets) 599536-001 (4) Display cable and microphone 605557-001 (5) 2 WLAN antennas and cables (included with back cover) (6) Display back cover (includes 2 WLAN antennas and cables and 1 microphone) Chapter 3 Illus
Plastics Kit Item Description Spare part number Plastics Kit: 599563-001 (1) ExpressCard slot bezel (2) DVD-ROM drive blank (used with no-ODD option) RJ-11 (modem) connector blank (not illustrated, used with no-modem option) Plastics Kit 21
Cable Kit Item 22 Description Spare part number Cable Kit: 599525-001 (1) Power connector and cable (2) RJ-11 (modem) jack and cable Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Solid-state module (includes bracket) (2) Spare part number 2-GB 614527-001 4-GB 614528-001 8-GB 634653-001 DVD-ROM drive (includes bezel) 599539-001 Mass storage devices 23
Miscellaneous parts Description Spare part number AC adapters 65-W, 3-pin Smart AC adapter ● For use in all countries and regions except India 609939-001 ● For use in India 609948-001 Power cords (AC power, 3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord (AC power, 3-pin, black, 1.83 m), for use in North America 490371-011 Power cord (AC power, 3-pin, black, 1.83 m), for use in Austria 490371-021 Power cord (AC power, 3-pin, black, 1.83 m), for use in Europe 490371-031 Power cord (AC power, 3-pin, black, 1.83 m), for use in the United Kingdom and Singapore 490371-061 Power cord (AC power, 3-pin, black, 1.
26 Spare part number Description 582564-001 Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter, for use in Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Canada, Guam, Guinea, Haiti, Jamaica, Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, the United States, and the U.S. Virgin Islands 582564-002 Broadcom 43224 802.
Spare part number Description 599565-001 Screw Kit 599566-001 Speaker assembly 599567-001 Switch cover 599569-001 Top cover 599572-001 Keyboard, for use in the United States 599572-031 Keyboard, for use in the United Kingdom 599572-041 Keyboard, for use in Germany 599572-051 Keyboard, for use in France 599572-061 Keyboard, for use in Italy 599572-071 Keyboard, for use in Spain 599572-081 Keyboard, for use in Denmark 599572-091 Keyboard, for use in Norway 599572-121 Keyboard, for u
28 Spare part number Description 609939-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 609948-001 65-W, 3-pin Smart AC adapter for use in India 611699-001 Processor (Intel® Arrandale™ P4500 1.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This section provides removal and replacement procedures. There are as many as 83 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Computer feet Description Spare part number Rubber Kit (includes computer feet) 599564-001 The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 599564-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number Battery 9-cell, 93-Wh (2.8-Ah) Li-ion 593573-001 6-cell, 47-Wh (2.2-Ah) Li-ion 593572-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1.
Switch cover Description Spare part number Switch cover 599567-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the switch cover: 1. Position the computer upside down with the rear toward you. 2.
4. Slide the switch cover back (1), and then remove it from the computer (2). Reverse this procedure to install the switch cover and keyboard.
Keyboard Description Spare part number Keyboard (includes keyboard cable) 599572-xxx NOTE: For a detailed list of keyboards see the parts list in Computer major components on page 16 Before removing the keyboard, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
2. Slide the keyboard back toward the display (1), and then rotate it right (2) until it rests upside down on the right side of the computer. 3. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. 4. Remove the keyboard (3). Reverse this procedure to install the keyboard.
Memory module Description Spare part number Memory module (PC3-10600, 1333-MHz, DDR3, shared) 2048-MB 598856-002 1024-MB 598859-002 Before removing the memory module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5.
3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module.
DVD-ROM drive Description Spare part number DVD-ROM drive 599539-001 Before removing the DVD-ROM drive, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the switch cover (see Switch cover on page 37). 6.
5. If it is necessary to replace the DVD-ROM drive bracket, position the DVD-ROM drive with the rear toward you. 6. Remove the two PM2.0×3.0 screws (1) that secure the DVD-ROM drive bracket to the DVDROM drive. 7. Remove the DVD-ROM drive bracket (2). Reverse this procedure to reassemble and install a DVD-ROM drive.
Power button board Description Spare part number Power button board with cable 599517-001 Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the switch cover (see Switch cover on page 37).
Speakers Description Spare part number Speaker assembly 599566-001 Before removing the speakers, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the switch cover (see Switch cover on page 37). 6. Remove the keyboard.
7. Slide the right speaker back and out from the tab (5) that holds it at the right, then lift the right speaker (6) up and out at an angle. Reverse this procedure to install the speakers.
Palm rest Description Spare part number Palm rest (includes TouchPad) 599551-001 Before removing the palm rest, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the switch cover (see Switch cover on page 37). 6.
5. Remove the palm rest (3). Reverse this procedure to install the palm rest.
Solid-state module NOTE: The solid-state module spare part kit includes a solid-state module bracket. Description Spare part number 2-GB 614527-001 4-GB 614528-001 8-GB 634653-001 Before removing the solid-state module, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
4. Remove the solid-state module (4) from the solid-state module bay. 5. If it is necessary to replace the solid-state module bracket, remove the PM3.0×3.5 screws (1) from each side of the solid-state module. 6. Lift the bracket (2) straight up to remove it from the solid-state module. Reverse this procedure to reassemble and install the solid-state module.
RTC battery Description Spare part number RTC battery 599516-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 36) b. Switch cover (see Switch cover on page 37) c.
Reverse this procedure to install the RTC battery.
WLAN module Description Spare part number Broadcom 4312G 802.11b/g WiFi Adapter For use in Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. 2.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module.
Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Fan 599544-001 Processor heat sink 599546-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
58 4. Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield from the top cover, and then remove the heat shield (3). 5. Disconnect the fan cable from the system board (1). 6. Loosen the 2.0×5.0 captive screw (2) from the system board, and then remove the fan (3).
7. Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws (1) that secure the heat sink to the processor. 8. Lift the heat sink off the processor (2), and then lift the heat sink up and to the right to remove the heat sink from the base enclosure (3). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink, the discrete system board (1) and (2), and the system board (3) and (4), each time the heat sink is removed.
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Processor, Intel Arrandale P4500 1.8-GHz, (includes replacement thermal material) 611699-001 Before removing the processor, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
3. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor.
Display assembly NOTE: The display assembly spare part kit includes 2 WLAN antennas and cables. Description Spare part number Display assembly, 33.8-cm (13.
3. Lift the display assembly (4) straight up and remove it from the base enclosure. 4. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the four Mylar screw covers (1) and the four slotted T8 M2.5×5.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the Rubber Kit, spare part number 599564-001. 5. If it is necessary to replace the bezel, remove it as follows: a.
64 c. Flex the inside edge of the left side and the right side of the bezel until it disengages from the display back cover (3). d. Remove the display bezel from the display back cover (4). 6. If it is necessary to replace the display hinges, remove the six T8 2.5x5.0 screws (1) that secure the display hinges to the display panel. Lift the hinges (2) to remove them. 7. If it is necessary to replace the display panel, remove the two T8 2.5x3.
8. Peel back the tape (1) that secures the display cable to the display panel, and then release the ZIF connector (2). Remove the cable from the display panel connector (3). NOTE: The display cable includes the microphone. 9. Remove the display panel. 10. If it is necessary to replace the display brackets, remove the four PM2.0×3.0 screws (1) that secure the display brackets to the display panel, and then remove the display brackets (2).
11. Gently release the integrated microphone (1) from the clips at the top of the display back cover, remove the display cable from the clips and routing channels (2) along the bottom of the display back cover, and then remove the display cable (3). 12. If it is necessary to remove the wireless antennas and cables: a. Detach the WLAN antennas (1) from the adhesive on the back cover, and then route the cables through the clips (2) that secure the antenna cables to the display back cover. b.
Top cover Description Spare part number Top cover 599569-001 Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. Switch cover (see Switch cover on page 37) b.
4. Release the top cover from the sides of the base enclosure , and gently use a flat-bladed screwdriver to pry loose the top cover along the front edge (2). 5. Remove the top cover (3). Reverse this procedure to install the top cover.
Modem module Description Spare part number Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit. See Cable Kit on page 22 for more Cable Kit spare part information. High-speed 56K modem for use in all countries and regions except Australia and New Zealand 510100-001 High-speed 56K modem for use in Australia and New Zealand 510100-011 Before removing the modem module, follow these steps: 1. Shut down the computer.
5. Remove the modem module. Reverse this procedure to install the modem module.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board (includes replacement thermal material) 614524-001 Before removing the system board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
5. Use the optical drive connector (4) to lift the right side (5) of the system board. 6. Remove the system board (6) at an angle. Reverse this procedure to install the system board.
USB connector board Description Spare part number USB board with cable 599524-001 Before removing the USB connector assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a.
3. Remove the USB connector assembly (2) from the base enclosure. Reverse this procedure to install the USB connector assembly.
Modem module cable NOTE: The modem module cable with RJ-11 connector is included in the Cable Kit on page 22, part number 599525-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5.
3. Remove the modem cable (2) from the routing channel in the base enclosure. 4. Remove the modem cable. Reverse this procedure to install the modem cable.
Power connector cable NOTE: The power connector cable (DC power) is included in the Cable Kit on page 22, part number 599525-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5.
2. Disconnect the power connector cable from the base enclosure (1), and then remove the cable from the routing channel (2) in the base enclosure. 3. Remove the power connector cable. Reverse this procedure to install the power connector cable.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. To select a menu or a menu item, use the fn key and the keyboard arrow keys and then press enter.
4. Follow the on-screen instructions. 5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Select To do this Boot Options ● Set a Startup Menu delay (in seconds). ● Set the Express Boot Popup delay in seconds. ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable PXE Internal NIC boot (disabled by default). ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: Device Configurations ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running.
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable the embedded WLAN device (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Set the wake on LAN state.
6 Specifications Computer specifications Dimensions Depth 22.81 cm (8.98 in) Width 32.2 cm (12.68 in) Height (front to rear) 27.5 to 35.5 cm (1.08 to 1.40 in) Weight ● With 6-cell battery, one memory module, and optical disk drive < 2.07 kg (4.58 lbs) ● With 6-cell battery, one memory module; without optical disk drive < 1.93 kg (4.27 lbs ) Input power Operating voltage 18.5 V dc @ 4.74 A – 90 W Operating current 4.
Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/ min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 33.8-cm (13.3-in) display specifications Dimensions Height 20.83 cm (8.2 in) Width 27.94 cm (11.0 in) Diagonal 33.6 cm (13.3 in) Number of colors Up to 16.
Solid-state module specifications 2-GB* 4-GB* 8-GB* Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 15 g 15 g 15 g Interface type SATA II SATA II SATA II Sustained read 54 MB/sec 102 MB/sec 102 MB/sec Sustained write 33 MB/sec 55 MB/sec 57 MB/sec Operating temperature 0°C to 70°C 0°C to 70°C 0°C to 70°C (32°F to 158°F) (32°F to 158°F) (32°F to 158°F) Dimensions Transfer rate *1 GB = 1 billion bytes when referring to solid-state module storage capacity.
DVD-ROM drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Random access time DVD < 125 ms CD < 100 ms Cache buffer 512 KB Data transfer rate 88 CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X)
System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources that are accessible from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. If two devices require the same resource and create a device conflict, you can manually change the resource settings in Device Manager to be sure each setting is unique.
7 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
8 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
94 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter identifying 14 spare part numbers 24 antenna, disconnecting 55 antennas WLAN 13 applications key, Windows 7 audio, product description 2 audio-in (microphone) jack identifying 8 audio-out (headphone) jack identifying 8 B base enclosure, spare part number 19 battery identifying 14 removal 36 spare part number 19, 36 battery bay 11 battery light, identifying 10 battery release latches, identifying 11 bays battery 11 BIOS administrator password 82 boot options 83 boot order 83 built-in devi
Ethernet, product description 2 Execution Disable 83 ExpressCard slot bezel, illustrated 21 ExpressCard slot, identifying 10 external media cards, product description 2 external monitor port identifying 10 F fan removal 57 spare part number 18, 57 feet locations 35 spare part number 35 File menu 82 fn key 7 function keys 7 G graphics, product description grounding equipment and methods 33 H headphone (audio-out) jack 8 heat sink removal 57 spare part number 18, 57 HP Mobile Broadband Module spare part numbe
Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 modem module 2 operating system 3 optical drives 1 panels 1 pointing devices 2 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 solid-state module 1 visual 2 wireless 2 product name 1 R release latches, battery 11 removal/replacement preliminaries 29 procedures 34 restore the factory settings 82 RJ-11 (modem) cable 19 RJ-11 (modem) jack identifying 9 RJ-11 (modem) jack cable illustrated 22 RJ-45 (netw
