HP Slate⁷ Extreme Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 3 3 Illustrated parts catalog .................................................................................................... 5 Locating the serial number, product number, and model number .............................................
Specifications .................................................................................................................. 28 7 Backing up and recovering your data ............................................................................. 29 Updating apps, widgets, and the operating system .................................................................... 29 Back up and reset ..................................................................................................................
1 Product description Category Description Product Name HP Slate⁷ Extreme Tablet Processor NVIDIA® Tegra® 4 quad core A15 1.80-GHz processor Panel 7.0-in, high-definition (HD), liquid crystal display (LCD) with light-emitting display (LED) backlight (1280×800), high-speed, 10-point capacitive DirectTouch TouchScreen display panel, 2.0-mm tip, passive stylus included Graphics NVIDIA graphics Memory Supports 1.0-GB DDR3L-1600-MHz, 12.8-GB/second system memory Mass storage Supports a 16.
2 Category Description Operating system Preinstalled: Android 4.2.
2 External component identification Item Component Item Component (1) Micro USB 2.
4 Item Component Item Component (4) Power button (9) Pen holder (5) Front-facing webcamera Chapter 2 External component identification
3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet. You may need the information when you travel internationally or when you contact support.
Tablet major components 6 Item Component Spare part number (1) Back cover (includes six magnets attached with double-sided adhesive) 743202-001 (2) Battery, 4100-mAh, USB-charging (includes cable) 743203-001 (3) Rear-facing webcamera (includes cable) 743885-001 (4) Speaker Kit (includes left and right speakers and cables) 745161-001 (5) I/O board 745165-001 I/O Hardware Kit (not illustrated, includes I/O board bracket, grounding pad, and shield tape) 745164-001 (6) Front-facing webcam
Item Component Spare part number (8) System board equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive (includes microphone and sensor board) 743207-001 (9) 7.
8 Spare part number Description 743207-001 System board equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive (includes microphone and sensor board) 743884-001 Front-facing webcamera (includes cable) 743885-001 Rear-facing webcamera (includes cable) 743886-001 HP Slate⁷ Extreme equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive 745159-001 Digitizer pen 745160-001 HP Slate⁷ Extreme Advanced Cover 745161-001 Speaker Kit (includes left and right spea
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 13 screws that must be removed, replaced, and/or loosened when servicing the tablet.
CAUTION: Before turning the display panel assembly upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 1. Place the tablet on a flat surface, display panel side down, with the SD Card slot and volume control buttons toward you. CAUTION: When inserting the plastic tool into the tablet as described in Step 2, make sure not to insert the tool into the volume control buttons area.
Reverse this procedure to install the back cover. CAUTION: When installing the back cover, make sure the bottom edge, opposite the power button, is the first edge installed. Failure to follow this caution can result in damage to the tablet. Battery Description Spare part number Battery, 4100-mAh, USB-charging (includes cable) 743203-001 Before removing the battery, follow these steps: 1. Turn off the tablet.
3. Remove the battery (3). Reverse this procedure to install the battery. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 745161-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
4. Remove the left speaker (5). 5. Unsolder the red (1) and black speaker cables (2) from the system board speaker connectors. NOTE: When installing the left speaker, the red speaker cable should be soldered to the system board speaker “positive” terminal. The black speaker cable should be soldered to the system board speaker “negative” terminal. 6. Remove the two Phillips PM1.25×4.0 screws (3) that secure the right speaker to the display panel assembly.
7. Remove the right speaker (4). Reverse this procedure to install the speakers. Rear-facing webcamera Description Spare part number Rear-facing webcamera (includes cable) 743885-001 Before removing the rear-facing webcamera, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
3. Detach the rear-facing webcamera (2) from the display panel assembly. (The rear-facing webcamera is attached to the display panel assembly with double-sided adhesive.) 4. Remove the rear-facing webcamera and cable. Reverse this procedure to install the rear-facing webcamera.
I/O board Description Spare part number I/O board 745165-001 Before removing the I/O board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 13). 5.
5. Remove the I/O board (5). Reverse this procedure to install the I/O board. Front-facing webcamera Description Spare part number Front-facing webcamera (includes cable) 743884-001 Before removing the front-facing webcamera, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
Remove the front-facing webcamera: 1. Remove the shield tape (1) that secures the front-facing webcamera cable to the display panel assembly. NOTE: The shield tape is included in the I/O Hardware Kit, spare part number 745164-001. 2. Disconnect the front-facing webcamera cable (2) from the system board. 3. Detach the front-facing webcamera (3) from the display panel assembly. (The front-facing webcamera is attached to the display panel assembly with double-sided adhesive.) 4.
Antenna board Description Spare part number Antenna board (includes WLAN and GPS antenna cables and transceiver) 745162-001 Before removing the antenna board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
2. Detach the antenna board (3) from the display panel assembly. (The antenna board is attached to the display panel assembly with double-sided adhesive.) 3. Remove the antenna board and cables. Reverse this procedure to install the antenna board. System board Description Spare part number System board equipped with graphics subsystem with UMA memory and 16-GB eMMC hard drive (includes microphone and sensor board) 743207-001 Before removing the system board, follow these steps: 24 1.
5. Remove the battery (see Battery on page 15). 6. Remove the left speaker (see Speakers on page 16). Remove the system board: 1. Disconnect the following cables from the system board: (1) Antenna board cables (must be unsoldered) (2) Display panel cable (3) TouchScreen ZIF connector and cable (4) Front-facing webcamera cable (5) I/O board ZIF connector and cable (6) Rear-facing webcamera cable (7) Right speaker NOTE: The right speaker cable must be unsoldered from the system board.
26 2. Detach the sensor board from the display panel assembly. (The sensor board is attached to the display panel assembly with double-sided adhesive.) 3. Remove the two Phillips PM1.75×5.0 screws (1) and the five Phillips PM1.0×5.0 screws (2) that secure the system board to the display panel assembly.
4. Remove the system board (3). Reverse this procedure to install the system board.
6 Specifications Metric U.S. Width 20.0 cm 7.9 in Depth 12.0 cm 4.7 in Height 0.94 cm 0.37 in Weight (lowest weight configuration) 0.32 g 0.71 lb Dimensions Input power The tablet operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100—240 V, 50/60 Hz. NOTE: The tablet can operate on DC power using an industry-standard micro-A or micro-B USB cable.
7 Backing up and recovering your data Updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available.
Factory data reset To reset all settings and delete all data on the device: 30 1. To access Settings, touch the All apps icon, and then touch Settings. 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the onscreen instructions.
8 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
32 Country/region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part numbers 7, 8 antenna board removal 23 spare part number 6, 8, 23 audio, product description 1 audio-in jack 3 audio-out jack 3 B back cover removal 13 spare part number 6, 7, 13 battery removal 15 spare part number 6, 7, 15 buttons power 4 volume control 3 C cables, service considerations 9 Card Reader slot 3 connectors, service considerations 9 D digitizer pen, spare part number 7, 8 display panel assembly, spare part number 7, 13 display panel, product description 1 E elect
ports 1 power requirements 1 processors 1 product name 1 sensor 1 serviceability 2 video 1 wireless networking 1 product name 1 R rear-facing webcamera removal 18 spare part number 6, 8, 18 volume control buttons 3 W webcamera location 4 removal 18, 21 spare part numbers 6, 8, 18, 21 wireless networking, product description 1 workstation guidelines 11 S Screw Kit, spare part number 7 sensor, product description 1 service considerations cables 9 connectors 9 plastic parts 9 serviceability, product descript